Emails Go To Junk
Aug 17, 2007
I have phpnuke installed and i send out weekly newsletters and people seem to get them in their junk box in there email. How can i make it so my emails go to there inbox but not there junk box in their email?
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Apr 5, 2009
Emails generated by my site scripts go to the junk/spam folder of gmail/yahoo etc
I am using the Google Apps for email of my domain (means that I have pointed the MX records of my domain to Google) but the emails which are being generated from my site just use the server capabilities to generate the emails (means that the emails generated by script don't pass through Google email servers)
I suspect that this might be causing problems with spam tagging ? and what can I do to get around this
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Oct 24, 2008
Each time I send email from my domain, 90% of the time it ends up in a users Junk Mail folder. This is for Yahoo, Gmail, etc.
I have an SPF record, Domain Keys, and am not on any blacklists,
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Jun 17, 2009
I have just started to to set up a new site, I purchased the hosting 2 days ago from InnoHosting. I tested sending emails from my webmail and in windows live hotmail they are being sent to junk. I have used other hosts before and their webmail was fine not sending to junk. This is a problem with my host yes? I have contacted them but just wondering what you guys might think is wrong. BTW I have checked the IP and it is not blacklisted.
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Mar 26, 2007
I have the same problem as many other users who try to send to Hotmail.... my e-mails are being put into the junk filter.
Could you please help me with this as I am going mad trying to figure out how to fix this? I am running a VPS which has 4 IP's and whenever I send an e-mail from the domain it moves into the junk filter. E-mails are received correctly by other e-mail providers (Yahoo, etc.), only Hotmail has the issue.
When I do a DNS Report, the only error I get besides the mail server having a single point of failure, is "Mail server host name in greeting". I have had the VPS provider add a RDNS entry, etc.
I have spoken with the support team at the VPS Host and they have tried everything they could and can't understand why there is an issue. I also contacted Hotmail and they redirected me to a Junk Filter troubleshooting page [url]
I don't know why this is being filtered as Junk and what I can do to fix it. Could you please help as I would be most grateful.
Is someone able to PM me with help as I would prefer not to post the network/website details on the forum please?
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Jun 29, 2007
All the outgoing email for my host (radionoroc.md) enters bulk folder in yahoo and hotmail. I ran a dns report at dnsstuff.com and corected the errors that I could:
1. Added an SPF record
2. Added A record for my nameservers
There are 4 errors left: the first 2 are due to the nameserver IPs that are on the same server (Nameservers on separate class C's and Single Point of Failure).
I can't figure out why the "Low port test" error happens, I curently don't run a firewall. But what bugs me the most is this error:
Mail server host name in greetingWARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.host.radionoroc.md claims to be host host.radionoroc.md [but A lookup times out]: 220-host.radionoroc.md ESMTP Exim 4.66 #1 Fri, 29 Jun 2007 17:18:33 +0300 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.I added an A record for host.radionoroc.md, but that doesn't seem to help, though it may be cached at dnsstuff.com.
Anyway why my emails go to the bulk folder?
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Oct 31, 2008
Can you tell me....Why is yahoo marking my mail as junk?
Can anyone tell me what the likely causes are for yahoo to be marking my emails to clients as junk? We have reverse DNS set up for the server's main IP address, and I'm just not too savvy on the email technicalities of today.
I'll be happy to give you any information you need to help me diagnose the problem. It's getting irritating having to call my clients and tell them to dig the mail out of their junk folder.
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Jul 5, 2009
My web development company has just launched a new website in Hong Kong.
It's a brand new site, so obviously hasnt even been listed on google yet.
One MAJOR problem we're facing is ALL email sent from the server is going to Spam/junk mail folders. We dont have a dedicated mail server and all mail is being sent via the web servers localhost (via a phpmailer script)
The site is member driven but members cannot join the site, because their account activation emails are going to spam/junk and theyre not finding them (we do mention for people to check their spam/junk but alot of people still dont)
So i am wondering if anyone has any tips how i can get the site listed as not spam. its a .hk domain name so i'm wondering if its only because im in australia that its going to spam for me?
either way id like to get the problem solved quickly, so if there is any verification/testing i can do to approve the site i would appreciate to find out.
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Jul 20, 2008
Anyone else sign up for this?
Did microsoft require your host email them and say "[you] have exclusive sending rights for this IP"?
Here is the part of the email from microsoft:
xx, unfortunately, we have not received an e-mail confirmation from
your ISP, [host], for your IP
x.x.x.x. Please ask them to re-send the e-mail confirmation to [email] with the [id] subject. Please also
ask them to include you on the "To" or "Cc" field in case that we fail
to receive their e-mail confirmation.
Is this a requirement for everybody?
I signed up for AOL's junk reporting program a few months ago and I didn't have to bother anybody about it.
If I recall correctly, all AOL cared about was whether or not my reverse DNS was set properly.
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Oct 31, 2007
I have an addon domain running on my webhosting along side my primary account. I am mostly using the Thunderbird client to send e-mails. 80% of the time when I send a mail out from "name@addondomain.com" hotmail, gmail, yahoo all see it as spam!
What's ironic is I receive more darn adult e-mails in my free accounts than anything else, and yet it's thinking the occasional mass personal message is SPAM?
So these guys that flood my inbox daily must know something I don't?
Is there something I'm doing incorrectly? Or do I need to change a hosting package setting, should I use different software such as a php mailing list?
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Sep 4, 2007
Since Jan 07, one of our servers has been sending thousands of emails to ne.jp hosts.
Eg from logs:
Code:
Sep 4 19:11:11 debian sm-mta[25383]: l84FY9ME016602: to=, ctladdr= (2001/2001), delay=01:37:02, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYB7d016734: to=, ctladdr= (2001/2001), delay=01:37:00, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FY9A4016629: to=, ctladdr= (2001/2001), delay=01:37:02, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FY9la016616: to=, ctladdr= (2001/2001), delay=01:37:02, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYCkO016807: to=, ctladdr= (2001/2001), delay=01:36:58, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYB7B016730: to=, ctladdr= (2001/2001), delay=01:37:00, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYCO0016757: to=, ctladdr= (2001/2001), delay=01:36:59, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYDjq016819: to=, ctladdr= (2001/2001), delay=01:36:58, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYBhL016751: to=, ctladdr= (2001/2001), delay=01:37:00, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
Sep 4 19:11:11 debian sm-mta[25383]: l84FYDPw016811: to=, ctladdr= (2001/2001), delay=01:36:58, xdelay=00:00:00, mailer=esmtp, pri=930403, relay=lsean.ezweb.ne.jp., dsn=4.0.0, stat=Deferred: Connection timed out with lsean.ezweb.ne.jp.
We're absolutely unable to track or find out who is sending it or how to stop this.
So I'm wondering if it is possible to prevent sendmail from sending to:
lsean.ezweb.ne.jp, OR
docomo.ne.jp, OR
softbank.ne.jp
/var/mail/vhostswww logs are not showing helpful info at all. Eg:
Code:
--l84GRnX5029819.1188924137/debian--
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=ISO-2022-JP
Mime-Version: 1.0
From: hanako.@docomo.ne.jp
Subject:
To: a_j.n-y_bluespider-tattoo@softbank.ne.jp
Message-Id: <200709041410.l84EA0Fh007971@debian>
Date: Tue, 4 Sep 2007 16:10:00 +0200
Tue, 4 Sep 2007 16:10:00 +0200
by debian (8.13.4/8.13.4/Submit) id l84EA0Fh007971;
Received: (from vhostswww@localhost)
for ; Tue, 4 Sep 2007 16:10:00 +0200
by debian (8.13.4/8.13.4/Debian-3sarge3) with ESMTP id l84EA0jk007973
Received: from debian (localhost [127.0.0.1])
Return-Path:
Content-Type: text/rfc822-headers
--l84GRnX5029819.1188924137/debian
Last-Attempt-Date: Tue, 4 Sep 2007 18:42:16 +0200
Diagnostic-Code: SMTP; 550 Invalid recipient:
Remote-MTA: DNS; mx.softbank.ne.jp
Status: 5.1.1
Action: failed
Final-Recipient: RFC822; a_j.n-y_bluespider-tattoo@softbank.ne.jp
Arrival-Date: Tue, 4 Sep 2007 16:10:00 +0200
Reporting-MTA: dns; debian
Content-Type: message/delivery-status
--l84GRnX5029819.1188924137/debian
<<< 503 No recipients specified
550 5.1.1 ... User unknown
<<< 550 Invalid recipient:
>>> DATA
... while talking to mx.softbank.ne.jp.:
----- Transcript of session follows -----
(reason: 550 Invalid recipient: )
----- The following addresses had permanent fatal errors -----
from localhost [127.0.0.1]
The original message was received at Tue, 4 Sep 2007 16:10:00 +0200
--l84GRnX5029819.1188924137/debian
This is a MIME-encapsulated message
Auto-Submitted: auto-generated (failure)
Subject: Returned mail: see transcript for details
boundary="l84GRnX5029819.1188924137/debian"
Content-Type: multipart/report; report-type=delivery-status;
MIME-Version: 1.0
To:
Message-Id: <200709041642.l84GRnX5029819@debian>
From: Mail Delivery Subsystem
Date: Tue, 4 Sep 2007 18:42:17 +0200
Tue, 4 Sep 2007 18:42:17 +0200
by debian (8.13.4/8.13.4/Debian-3sarge3) id l84GRnX5029819;
Received: from localhost (localhost)
Return-Path:
From MAILER-DAEMON Tue Sep 4 18:42:17 2007
--l84GRnX4029819.1188924135/debian--
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=ISO-2022-JP
Mime-Version: 1.0
From: hanako.@docomo.ne.jp
Subject:
To: a_j.n-y_bluespider-tattoo@softbank.ne.jp
Message-Id: <200709041411.l84EB8CS011861@debian>
Date: Tue, 4 Sep 2007 16:11:08 +0200
Tue, 4 Sep 2007 16:11:08 +0200
by debian (8.13.4/8.13.4/Submit) id l84EB8CS011861;
Received: (from vhostswww@localhost)
for ; Tue, 4 Sep 2007 16:11:09 +0200
by debian (8.13.4/8.13.4/Debian-3sarge3) with ESMTP id l84EB8f6011862
Received: from debian (localhost [127.0.0.1])
Return-Path:
Content-Type: text/rfc822-headers
--l84GRnX4029819.1188924135/debian
Last-Attempt-Date: Tue, 4 Sep 2007 18:42:15 +0200
Diagnostic-Code: SMTP; 550 Invalid recipient:
Remote-MTA: DNS; mx.softbank.ne.jp
Status: 5.1.1
Action: failed
Final-Recipient: RFC822; a_j.n-y_bluespider-tattoo@softbank.ne.jp
Arrival-Date: Tue, 4 Sep 2007 16:11:09 +0200
Reporting-MTA: dns; debian
Content-Type: message/delivery-status
--l84GRnX4029819.1188924135/debian
<<< 503 No recipients specified
550 5.1.1 ... User unknown
<<< 550 Invalid recipient:
>>> DATA
... while talking to mx.softbank.ne.jp.:
----- Transcript of session follows -----
(reason: 550 Invalid recipient: )
----- The following addresses had permanent fatal errors -----
from localhost [127.0.0.1]
The original message was received at Tue, 4 Sep 2007 16:11:09 +0200
--l84GRnX4029819.1188924135/debian
This is a MIME-encapsulated message
Auto-Submitted: auto-generated (failure)
Subject: Returned mail: see transcript for details
boundary="l84GRnX4029819.1188924135/debian"
Content-Type: multipart/report; report-type=delivery-status;
MIME-Version: 1.0
To:
Message-Id: <200709041642.l84GRnX4029819@debian>
From: Mail Delivery Subsystem
Date: Tue, 4 Sep 2007 18:42:15 +0200
Tue, 4 Sep 2007 18:42:15 +0200
by debian (8.13.4/8.13.4/Debian-3sarge3) id l84GRnX4029819;
Received: from localhost (localhost)
Return-Path:
From MAILER-DAEMON Tue Sep 4 18:42:15 2007
--l84GRnX3029819.1188924134/debian--
How would I solve this problem as it's making our server load skyhigh 24/7.
Additional info about system:
> Debian Linux, latest kernel
> Sendmail (we've tried postfix, exim, with same results)
> Non cPanel system.
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May 12, 2008
I received some emails with "Suspicious File Alert" subject every days from my CSF firewall which installed on the server.
on this mails said:
Time: Sun May 11 15:01:41 2008
File: /tmp/bd
Reason: Binary executable
Owner: nobody:nobody
Action: No action taken
or some another message.
what's mean of this message?
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Jan 3, 2008
Only one domain suddenly out of the blue is not receiving emails via web or pop3.
- deleted / recreated email
- eximup forced
- domain exists in trueuserdomains, localdomains but not in remotedomains (shouldn't)
- restarted pop server
Mail works fine on the various other domains on this box
cpanel/centos
What could be the cause? Site works fine, made no server edits.
EXIM logs show this for example
2008-01-03 20:20:03 [1643] 1JAcAE-0000QS-Ly ** admin@domain.com F=<root@server.hostdomain.com> P=<root@server.hostdomain.com> R=lookuphost T=remote_smtp: SMTP error from remote mail server after RCPT TO:<admin@domain.com>: host sentry.domainbank.com [64.85.73.28]: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) .......
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Feb 26, 2007
I have an email account "support(at)anything.com".
I need the emails sent to that account be derivated to different email accounts, for ex:
john(at)anything.com
mary(at)anything.com
And the system save in memory from which address was sent the email, so the next time that an email is sent to support(at)anything.com, this arrives to the same recipient that the first time.
Example:
charly(at)hotmail.com send an email to support(at)anything.com and is derivated to john(at)anything.com.
A month later charly(at)hotmail.com send again an email to support(at)anything.com and the system detect that the address sent an email before to john(at)anything.com, so, now the email will be derivated (or redirected) to john forever.
Exists any software that do that? Any help?
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