I currently have one server at The Planet, paying 147/mo. Anyone know if they have any options to pay every 6 months at a slightly discounted price? I have no plans to move, so figured I'd look if I have that option to save money. Suppose it's something I could of asked them directly but thought I'd ask here in case anyone knows or has experience doing this, and whether or not it's worth it.
View 5 RepliesI am planning to build my own site, but the problem is that I still don't have a domain and a hosting site..
I wanted to buy one but they all requested for a credit card number.. I'm still a student now and unfortunately I have no credit card..
Does anyone know any other way of paying those hosting sites and registering a domain w/o using credit card or something..
Or maybe since i'm still new, should I go for free hosting then? but my site uses MySql for database, is there a free hosting site that lets you use a database?
i can write a long story about this guys that i actually don't know how they can start selling webhosting ,i think there should be a requirement of brain.
i m not telling much but its about 6 days our server is turned off and our website is down ,still no answer from them
[url]
its better for them to sell watermelon rather than webhosting and dedicated servers (IMO)
because they don't know how its heavy for a big website to be down
our site want use Payment Portal for pay reasons.
can anyone list the most used Payment Portal?
What's happen with dreamhost payment methods?
View 13 Replies View RelatedDo you advice me to select paying annually with softlayer?
Or it’s a bad idea?
I will be using the server for web hosting.
Somebody know a good hoster with server dedicaced accept paymane via paypal ?
View 6 Replies View RelatedI signed up with them for the 10mbps offer a 199 dollar server. The invoice was due on 30 and I thought they charged thru paypal subscription service.
On 2nd, after three days, they suspended the server.
Now my problem is taht they neversent a single email that an invoiceis due. I always get invoice email and I pay. Can't remember everything ... So Limestone guy here's how how this thing works
1. You send an invoice due email.
2. Then you send a warning that the server will be discontinued in 24 hours.
3. Then you suspend the server.
This is how planet does, this how softlayer does it and this is everyone does, nothing special in this.
Very quick question please post if neither of the above. If you were to order hosting online which would you use: paypal or google checkout?
Any others please post below?
I'm searching a good hoster who accept paiment via moneybooker!
View 3 Replies View RelatedI 'just ordered a dedi server; they rung me to confirm the order and told me my server would be ready in few hours, but later asked me send copies of my debit card and passport which I refused to do as i never did this before, especially, here, in the UK
Is this common in th US?
if I buy a reseller account off xyz.com, how does that work? I understand I have to buy a vps or dedicated, but how do I collect payment?
and is it possible to open a reseller account without having your own "front", I.E. when customers sign up they would be doing it through xyz.com (and not my own hosting company/template) but the payment would still go to me.
He would like that you they spoke to me of some datacenter that dedicated server rents or vps and that has accepted payment for transference of netbank. It happens that I inhabit in the Australia and the unico skill to pay is this.
View 2 Replies View Relatedabout vps company support the payment with purevanilla.com
View 3 Replies View RelatedI need a dedicated server for the following specifications
RAM: 1- 2 GB
Speed:10 Mbit or more
OS:Linux (Centos/Debian/etc. or Windows )
Control Panel : Plesk/Cpanel
Budget Range:$90-$130
Payment method: Paypal
1 &1 suits my needs but there are many bad reviews about it
what's your take on that?
I need a good dedicated server provider like Softlayer (in terms of everything) who is in this price range..
We work with a hosting provider in Sweden. We rent a dedicated server there. The traffic was uneven, from time to time. Sometimes there was no traffic, and sometimes it reached 90Mbit. We bought a configuration with 10,000Gb. Now they sent us the traffic invoice. That has 18Tb if to count according to the 95% system. And in total we used about 12Tb. We didn’t know they counted according to 95%, that wasn’t mentioned in the agreement, it said only about 400sek per TB excluding VAT***. That’s why we thought that we had to pay exactly for the used traffic because if to count according to the 95% system, which means it’s counted per a channel, and the agreement informed only about the Tbs.
View 8 Replies View RelatedI had two servers with wiresix, for the most part support was OK (not the best, but not really bad) and Ryan was responsive to AIM and emails. At one point I no longer needed my dedicated server with them as I had moved everything over to my Colo server. I submitted a ticket to cancel the server (i gave 45 days) and request confirmation from them which I never got. AS the time got closer for that server to go away I started getting longer and longer response times to IM and support. Because of this I felt the need to cancel my colo box and get it shipped to a DC by me as not to be left stranded by a host that didnt care.
I submitted another cancellation request (about 6 weeks in advanced) and again got no response. About this time the dedicated server was supposed to go offline. I got invoiced and charged for it so I opened another ticket asking for a refund for a server that had been canceled. No responses, on anything. Now it comes time for the colo box to be taken offline...
I requested it be taken offline and shipped out a little bit earlier then the actual date. I provided shipping information. I also noted they can use the payment that should have been refunded to cover the shipping costs. This was the first of April. I am borrowing a server from a coworker for my customer who is supposed to be on the colo server. No big deal right, borrow a server for a few days and then move the customer back to the new server...Right?
Wrong. As of this date Ryan still has all my servers online, in the rack and will not even respond to my tickets or AIM. I cant even get in touch with him (or the rest of wiresix) to allow a friend of mine to goto the datacenter and pick up the server. The refund? Who knows... At this point I am convinced Ryan is angered that I am leaving and is hold my colocated server and my payment hostage. I have no other explanation.
I have attached an image file (with some information whited out) with the tickets and the last response times intact. Please I urge everyone DO NOT USE WIRESIX. If you do, do not ever cancel or you will never see your hardware.
At this point, I do not think I have any other choice but to contact my lawyer or the Atlanta Police department for the theft of my hardware.
I signed up for 3rd Rock Hosting's smallest plan and pre-paid a year because it was inexpensive and after EpicVPS's server magically deleted everything I had no reason to use a bigger host as my data was gone and my most recent backup was too old to do me much good.
The account got set up immediately, however there were problems such as my bandwidth allocation and number of email accounts and such were half of what they were quoted to be on the webpage. Ok, got a ticket in and got that sorted out no problem.
Then, something happened to 3rd Rocks upstream host and the site was down for two days about two weeks into hosting. They've had this problem before and I knew about it and decided to chance it. Bad decision I guess.
A week ago or so I got an email telling me to change my DNS as they moved to a new server. What? New name servers? Ok. I use my own DNS but updated the A records to the new IP's. This is where the trouble began, once everything resolved I could access my panel but none of my pages load! It just loads a blank screen and even view source doesn't show any of my php pages. I logged into the account via FTP and sure enough my files/data are there.. just nothing loads.
Not having to want to deal with this headache I politely asked my account be canceled and the 30 day refund honored. I was greeted by Mark asking if I changed my nameservers and when I told him I had modified my nameservers to reflect the new IP's he offered me two free months.
I stated that with the trouble I've had in the last 30 days; going past the 30 day trial would give me no 'out' if more trouble occurred. Mark stated he'd give me a refund 'ASAP'. This was Sept 1st. There's been no refund and I've shot off two more questions in the support ticket without answers. My 30 day 'guarantee' ends in just a few more days so I'm trying to get this done before hand of course.
I'm -> <- this close to filing a paypal complaint and escalating it. Being incommunicado with me for 2 days while you scrounge up $20 bucks is baffling.
what is the setup time of leaseweb servers after payment?
View 4 Replies View RelatedI have phoned 3 times and they have tested two different cards that I know work. For some unknown reason it can't update and shows my previous credit card. I have tried to update from Master Card to a Visa card.
Has anyone of you problems updating your payment infos in Orbit? Further, I think it's strange they dont accept any other payment method. Have any of you been able to wire or somthing?
I paid for a server with GeekRack.net 8 days ago, and have seen no sign of the server being setup.
Now I know they are just a Burst.net reseller, they don't own or order the hardware or even have physical access to the servers, they simply get 25% off Burst.net and just resell their servers. That said you'd expect at least some sort of notification on when the server would be ready by, especially by now, right?
is there anybody out there with a rave review and different experience than the rest of us are having?
View 14 Replies View RelatedI've been waiting to get a server for a long time. On Monday, I went ahead and ordered a server from The Planet. 20 minutes later, I decided for the money I might as well upgrade my package a little bit (from $180 to $220). So I chatted with one of the sales representatives (Ryan B to be exact) and was told my first order was canceled and that the second server was ordered. $197 was charged for the first order and today, 5 days later, has yet to be refunded.
I found out on Tuesday that I'm being laid off on August 22. With this information, I immediately canceled my second order with The Planet, knowing I wouldn't be able to pay it monthly. I was told the order was canceled (the server was never setup) and I also asked about my first order. They said it had been canceled and I should be getting the refund shortly. That was Tuesday afternoon. I contacted them on Wednesday and again they said I should be getting the money soon. It's a simple credit card charge back, it can be done instantly. It's now Friday afternoon, almost 5 days since I ordered my first server and the money (totaling $443) still hasn't been refunded. Is this normal...? I really could use that money...
Offering Ruby on Rails on a regular shared environment server. I can easily install this but the question is, should I install it?
Is it going to use up a lot of server resources?
Should I dedicated one server alone for a Ruby on Rails installation?
Is it worth installing? If you have used ROR in the past, what is your experience
regarding it...does it raise conversion rates?
In general, which of those is the best in hardware and bandiwdth, and in support?
View 14 Replies View RelatedI was hosted with these guys for well over 2 years, and was spending on average more than $2,000.00 a month for servers.
I had slowly grown to well over 10 boxes, and was definately on my way. then one day I get a spam complaint that one of my serves was casing complaints. So I checked it out, and asked for the complaints to be relayed so I would have record of it..... nothing.... I responded and even tried to call, but at that point they had sent me a tciket stating.
We have recieved well ofer 1000 spam complaints from a server you lease with us, per out TOS we are terminating ALL OF YOUR SERVERS, and you have 15 days to remove the data!
WOW... there was no ability to have them terminate that server, they simply said NO your account will be terminated (all of your servers) and you will be banned from The Planet!
When I tried to call they said your not allowed to speak with the abuse dept, again I tried contacting my account manager, and he said he checked into it and only saw a few complaints, and didn;t understand why they were doing this... In short I barely got moved over to another provideer before they shut me down completely..... They did however offer one course of action... you could turn your dedicated server clients over to us so they dont have to move! THEY ACTUALLY SAID THIS!
I at that point made the move and then they hit my credit card for another month well short of 20 days before a bill would even be due.. I had to file charges at the local courthouse to get this reversed.
My advice, if you host at the planet dont send mail. get another server provider for mail, these guys are *&^)(* and they don;t care about shutting you down no matter what you spend with them, on top of that they will try to scarf your clients up if they can, after they leave you high and dry....
Anyone else have issues like this with anyone else. I want to compile a list of providers that do business like this so I can avoid them.
I've had my servers with The Planet for years. Used to be really happy with them. Ever since the merger, they seem to have deteriorated over time. Recently, I find the level of support to have become poor.
The redeeming quality is that they have had outstanding uptime over all of these years, and they are always there if you need them in a true emergency - in other words, they always pick up the phone.
I need a company that is comparable in their level of staffing and resources. Who out there is comparable, yet providing better support and overall attitude these days and for the long-haul?
I currently have a colocation solution with The Planet. How do they stack up against the competition for price and reliability?
View 10 Replies View RelatedThe Planet used to be great. All the people that made them great left for softlayer.
The Planet support now runs the gamut from mediocre to bad. But their billing policies are atrocious. They add charges to your service without you ordering it. They promise to refund you but don't. And when you cancel, they bill you anyway. When you call, they will admit their mistake. They will claim to refund you, but then don't.
It's a nightmare. So far Softlayer is as good or even better than The Planet used to be.
When you cancel with The Planet, make sure to change your credit card number so they can't charge you. If you are contemplating hosting with them, don't. Everything good you heard about them was true, but only because of the people who left for Softlayer.
My firewalls block IP's from multiple failed login attempts. The FW on one server has been blocking someone from The Planet. My servers are at GNAX, so why is someone from TP trying to get in?
This is what the system emails tell me:
IP: 70.87.XX.X (2.27.XXXX.static.theplanet.com)
Failures: 5 (sshd)
Interval: 95 seconds
Blocked: Yes
As those who read my previous thread (or helped me on it -- thank you!) know, I've been looking at upgrading to a new server at the Planet. I've been very happy with the service at the Planet. I ended up with a quote on a Xeon 3040/2 GB of RAM/2x 250 GB hard disks/RHEL 5/10 usable IPs/cPanel+Fantastico and the Planet's standard "built in support" monitoring, escalation procedure, automated OS updates, etc. for $174/month and no setup.
That sounds decent enough, but I keep reading this forum and seeing good things about SoftLayer over and above the Planet. Should I consider moving? Anyone care to say what is better about SoftLayer? Anyone know of any cons to moving? I was inclined not to really shop around since the Planet has been good, but I don't want to be foolish and I by the sounds of some of those reviewing them, it sounds like SoftLayer's support is worth switching for.