Geek Rack - 8 Days After Payment, No Sign Of Server
Mar 12, 2008
I paid for a server with GeekRack.net 8 days ago, and have seen no sign of the server being setup.
Now I know they are just a Burst.net reseller, they don't own or order the hardware or even have physical access to the servers, they simply get 25% off Burst.net and just resell their servers. That said you'd expect at least some sort of notification on when the server would be ready by, especially by now, right?
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May 3, 2008
I was looking over the employers offers section and found this:
[url]
After reading a reply I found out that this company has ripped Geek Rack's website design [url]compared to [url]. The guy claims that the site isn't ripped.
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Nov 28, 2008
Virpus = Ticket 11 days old, started working on issue 6 days ago, no word for 4 days!
Thats Virpuss customer service and its plain silly.
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Sep 26, 2008
Somebody know a good hoster with server dedicaced accept paymane via paypal ?
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Dec 6, 2007
is it possible that I can sign in to different website by using my dedicated server via ssh?
for example, all i wnat is just sign in to that site for a temp session only and not gonna read/write anything...
exp:
web: gmail.com
account: user
pass: pass
by using dedicated server/IP via ssh, is there any cmd for it?
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Jul 10, 2007
He would like that you they spoke to me of some datacenter that dedicated server rents or vps and that has accepted payment for transference of netbank. It happens that I inhabit in the Australia and the unico skill to pay is this.
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May 1, 2008
I'm a (mostly SQL and Java) programmer by trade, I have an MSc. in Computer Engineering, and for almost 8 years I have done web and database programming on the side. I have a site (www.the-athenaeum.org) that has had its ups and downs. Sometimes I find lots of time to work on it, other times life intrudes and I neglect it. It gets a few hundred thousand hits and maybe 30,000 unique visitors per month (or so).
Long ago, I decided (for reasons of security and some idea of the nobility of open source) to go with FreeBSD/PostgreSQL. I went from crappy no-name hosting to CanHost to LayeredTech, teaching myself the OS and db from scratch in little scraps of free time. In general I have always gone the cheap route by necessity. I'm determined to keep my site nonprofit, so I've never had banner ads or Google ads. Over time as I made more $ in my "real job" I could afford slightly better servers.
These days I could probably spare $200 per month out of my own pocket to subsidize my hobby. We have a new partner who may provide another $200 per month or so.
I have come to a point where my lack of knowledge is probably holding us back. It's a one-man operation from a web/db-programming standpoint, and I am finding myself using too much time on anti-hacker and server-optimization activities. The server runs slowly. People keep spamming my PunBB install. I am trying to keep the server up and responsive instead of adding new features and finding new users. My cheapness is biting me in the butt. I think if the server ran smoothly when people came, and if I could spend my time adding the cool features I dream of, we would double or triple our user base pretty easily.
I suppose you could sum up my operation by saying that I have a web site that "does cool stuff ... slowly."
I figure I have two possible routes:
1. Pay for a "semi-managed" server or a managed server: By this I mean having someone set up the OS to be very solid, someone who can look into why the server is so sluggish and fix it. Someone who can give me an SLA that deals with spamming/hacking. I don't care about admin. panels and the like, but I do need a solid, fast server, or at least one that performs up to its basic potential.
2. Have a "geek on retainer": Instead of that, pay for targeted services. Pay a FreeBSD guy to do the initial server setup. Pay an Apache/PostgreSQL guru(s) to get the basic infrastructure in place. Pay a PunBB mod developer to harden the forums. Bring them back in when specific problems come up.
I've learned a lot over the last few years, but I will never become the expert that is needed to fully grok the sys. admin. tasks.
Which route would you recommend, or is there a better way? How do I price out these services?
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Oct 11, 2008
I need a dedicated server for the following specifications
RAM: 1- 2 GB
Speed:10 Mbit or more
OS:Linux (Centos/Debian/etc. or Windows )
Control Panel : Plesk/Cpanel
Budget Range:$90-$130
Payment method: Paypal
1 &1 suits my needs but there are many bad reviews about it
what's your take on that?
I need a good dedicated server provider like Softlayer (in terms of everything) who is in this price range..
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Dec 6, 2007
With all the high power servers/blade servers, the 40A (@ 110V) power limit is way too small. I am wondering if there is any colo space targeted for high density application, e.g. with 10 KW/cab limit for 60A @ 208V power drops. Does anybody know of such high density colocation space? East coast is preferred.
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Apr 5, 2008
I guess you can fugure my account expired with servage.
but to tell you the truth, I am so P OFF at them
I opened a ticket on my last day and asked if I can move it from 14 months (that I started with) to a 6 months renewal because I could'nt afford to pay the £74 they wanted, and apologised for this. They said I'd have to pay the 74 pounds first and then change my billing to 3 or 6 months.....
I replied saying can I then pay a sum now and a some next week. as I don't have that with me at the moment but wednesday 9th April I wil be able to remew it all
They replied with:
"Hello Ahmed
there is 14 days grace period for customers before account gets suspended."
So I thanked them very much, because like that, instead of paying in installments, I can just pay them the whole amount before the grace period was over, otherwise I would've backed up my data and moved it another server, or on my computer till I remew the whole amount....
5 days later (today), I log on to my account, and it has been suspended as I hav'nt paid for 5 days...thats 9 days before the "grace period"
and now all my domains have this dirty suspended page that they have, and I bet I lost half my members and customers like this, as when I see this page on any domain I enter I never go back to it!
I say to my self its my falt, I should've paid when I had to.....but money was tight, and I told them....and they gave me the 14 days, I did'nt ask for anything, but I thought backing up all my sites and my webdriver that I have with them would take me ages, plus the pages have alot of content that would be a hassle, if I have a "14 days grace period".
This is the first time servage have lied to my face, and not by answering a question with yes or no, by saying a feature they have that does'nt exist and but wednesday I bet all my customers and members would've found somewhere else to hang out, as I only contacted them through the mail server on the site and my forum, now I can't even right "we will be back soon....don't go away",
I thought I warn you guys about this grace, if you have an account with them make sure your ready to renew before it expires, and don't believe most of the stuff that they say.
OMG, I used to promote for these people, and tried hard to always say good stuff about them, you see my sig, it was a promotion for them with a coupon code (that I dredfully apologies about to the administration for not reading the rules properly), and I get in return a lie straight in my face with no warning and no way of accessing my database what so ever.
Just be warned Guys, don't believe everything they say to you and backup all the time because you never know why they suspend your account.....even if your on thew right track
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May 14, 2009
I'm usually not to active in these parts of the forums, but I try to contribute anytime I can. Today, I will be reviewing Geek Storage now that all of my content has been removed from their servers and placed on another web host.
Intially: (Jan 15 '09)
The signup process was pretty easy, as it should be with all web hosts. I got a pretty good deal with a coupon and paid for the entire year. I didn't really see any bad reviews about Geek Storage at the time and was lured in by their "Powered by Geek" advertising.
Support: 8 - I honestly think I submitted one ticket, and it was to thank Jay for such the great deal and to let him know if he needed help with any design aspects of the website, I'd help.
Speed: 8 - My website performed well, much better than my other web host, so I assumed the LiteSpeed was doing it.
Now: (End of April - Now)
Support: 2 & Speed: 0 - I'm honestly an easy client for web hosts, I rarely submit tickets and when I do I would like them answered. The first ticket I submitted was regarding the website speed on their Zeus server. I submitted a ticket to the help desk that went unanswered for basically over a day (w/ High Priority).
So, I looked for the Live Chat to find out they don't offer any type of Live Support...
I then proceeded to PM Jay on WHT, and didn't receive a reply for another 2 days.
He told me that they would be receiving a new server and new hardware to amp up the servers and asked if I wanted to wait for the new one, or be moved to another server they own. I told him to move me somewhere immediately since my clients couldn't even order through my cart without running into Timeout screens or blank pages. Now, two weeks later, I'm still on Zeus. I went into the community forums and noticed a 50+ post thread about the performance of Zeus and how nothing was being done to the problem.
Overall:
I think Geek Storage is lucky they have such a good design promising "You're in Geek Hands," because that's what lured me in. I'm out about 7 months of payment, but money is the least of my worries... I just want my website to be fast and accessible!
I really think these guys need to invest in hiring more people and purchasing better servers before all their clients are gone with many bad reviews about them.
I switched to a new web host and it's already been a major change. The speed is incredible because their servers aren't overcrowded... And it was a major plus seeing someone on Live Support at 1am to help me immediately with my SSL Cert.
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Dec 17, 2008
I've gone Geek! I just switched to GeekStorage hosting a little less than a month ago, because my previous host was just ridiculous. I won't get into it because I could go on for days about my old host, it was just plain horrible. I'm not really one to mudsling or drag people's livelihoods down, so I'll just let them remain anonymous. Alot of the problems probably weren't in their control but they were numerous. That's enough of that though, because I've packed my bags for greener pastures and don't even want to look back.
Anyways, so I've been at Geek Storage for about a month now, on a shared hosting plan.
In this time I must say that I have been quite impressed with them. I've been through a number of hosts throughout the years, and have been studying the hosting game for years now. So since I know what to look for, I shopped around here at WHT for a couple of months and was drawn to Geekstorage. It was not an easy decision to make, finding a host, I'm very very picky.
First of all, I've fallen in love with the Litespeed http server. I still have all the benefits of apache, such as mod_rewrite, and any other apache modules. With Litespeed, PHP code executes blazingly fast. When I first benchmarked a Zend framework bootstrap on the servers, I fell in love. And once it was cached in memory... well let's just say it was like the time when Bruce Willis was dead at the end of the Sixth Sense. This is coming from a HUGE performance stickler... I am rarely impressed by these kinds of things. Some bigger MySQL queries that took ~0.148s to execute on my old host don't even have a benchmark reading on these servers (they round off to 0.00001s). I don't know why there was such a remarkable difference, perhaps just more memory available on the server compared to my last host.
The servers have Ruby/RoR installed, as well as Python. I am a really big fan of Python, in fact I believe it will take over the scripting world in the coming years, becoming more popular than PHP and Perl. So this was a selling point to me, since I want to get into Django development more.
Another selling point to me was PostgreSQL databases. Though I am using MySQL for all my current projects, the scope of some bigger projects I am looking into getting off the ground in the future (when I can only find the time...), require a more robust database system. What's funny is when I first signed up for GeekStorage the PostgreSQL database connection settings weren't working correctly, and PhpPgAdmin (the postgreSQL phpmyadmin equivalent) was not working. I sent in a support ticket and the problem was solved almost immediately. I think I may be the first client to use the pgsql databases!
I guess I should probably put a link to one of my sites here. This one's kinda greyhat, in fact I wouldn't even reccomend going to it because I've shoved an barrage of ads onto the page. The myspace crowd seems to love them. Here's the URL anyways:
[url]. Coming soon: Popups and peel away ads,
I haven't experienced any downtime, any slow page loads, or any other problems of that nature. I hope it continues to be that way, and as for now I am very happy with my decision. The best part to me, is it seems I have found people just as geeky about technology as me. Everything is the current version, Ruby, pgsql, mysql, PHP, etc. All up to date and ready to go. I love staying current on technology, and the Geeks really seem to know their stuff.
And before you ask I'll be sure to give the 3-month, 6-month, and 1-year reviews in due time Geek Storage Web Hosting
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Mar 27, 2009
My earlier one month review of Geek Storage got deleted with the whole WHT-take over thing, and I figured it was about time to write a new review anyways.
GeekStorage has been a dream host for me. I have a developer package with them. I recently upgraded my account to unlimited domains, because I am slowly migrating all my domains and sites over to them.
I am paying ~$7 a month for a ton of features. I could actually get it cheaper, if I paid more in advance. Right now I'm paying quarterly, but after this next session I will most likely switch to yearly and get an even better rate. I'm getting 10GB storage, 250GB bandwith (the next upgrade would be $8/month for 25GB/500GB). I get unlimited domains, MySQL, PostGreSQL, blah blah blah. So it's feature rich, very affordable, and it's not overselling.
The features outweigh anything I've seen. The setup for PHP performance sticklers like me is incredible. The Litespeed web server is the way to go in my opinion. It has the ability to use apache modules, so that is great for easily modifying rewrite rules and whatnot with an .htaccess. Litespeed is so incredibly fast, I'll never settle for less again. Hopefully, as long as GeekStorage keeps up it's act I won't have to!
If you ever want an Apache or CGI module or anything of that nature, all you have to do is submit a ticket and they'll install it! I've never seen such a personal host where you can make requests like that.
GeekStorage also has PostgreSQL, a major selling point for me. However, nobody else on the server uses it. I say this because my only ticket so far was when I first joined GeekStorage and PhpPgAdmin (postgresql phpmyadmin equivalent) did not connect correctly. I put in a ticket and they fixed it right away.
Downtime? I haven't had any. I'm not sure how to track that, but I have some moderate volume niche sites that are constantly getting organic traffic. I have consistently made sales through these sites and have not noticed any drop-off. Everytime I go any of my sites hosted at GeekStorage, they load up quickly. I'm at ease of not having to worry about my sites going down.
Most of my sites are kinda greyhat, so I don't like to post them. So here's one you can use to confirm I have hosting with GeekStorage: [url]
So their website is: GeekStorage.com. If you want fast shared hosting, tons of features, lots of space and bandwith without overselling, and people who know what the *@)# they're doing, and all at an awesome price-- then I can recommend GeekStorage. They've been a class act so far
If you have any questions or something I didn't get to I'll try to keep an eye on this thread, otherwise you can PM me.
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Apr 20, 2008
One of my servers at FDC Servers is crashing (= kernel panic) every few days since we got it.
The specs of the machine are:
C2D E6550, 2 GB
Linux .. 2.6.24.4-64.fc8 #1 SMP Sat Mar 29 09:15:49 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux
I opened several tickets with FDC, after running memtest and clocking down memory they say it's not a hardware issue but software related.
Quote:
I see that according to this ticket, memtest has been run without error and the memory was even slightly clocked down to avoid problems. It appears that the errors you are reporting are software related...
I already tried several kernels and different application versions.
The server is only running lighttpd.
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Feb 15, 2008
I am planning on getting a server that will run Linux.
My requirements are as follows,
Should be rack server.
Can handle around 20.000 page views a day.
Should be solid.
Should I build it or should i just get HP, DEll etc.
I also would really appreciate if you guys assist me on what components should I get picking up a good server configuration.
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Apr 26, 2008
We have about 50 Cpanel servers in our own AS with two upstream providers. On the cpanel servers we use the following IPs in the /etc/resolv.conf:
1. IP of the cpanel server
2. DNS IP of the 1st upstreamprovider
3. DNS IP of the 2nd upstreamprovider
I realized, that the upstreampoviders nameserver are not answering that fast and therefore I was thinking to make my own DNS Server, which I could use additionaly after the IP of the cpanel server.
Is this a good idea or is it not necessary? If it is a good idea, which dns deamon would be recommended? If we build this server, maybe would be also nice if we could offer DNS as a single service. Is there any solution where we could create user accounts where user could manage there own dns zones?
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Aug 11, 2008
some customers contact with me and told me that since 2-3 last days, they can't reach sites wich are hosted on my server(for a liitle time) for example 2 hours and then again after 5hours for 10 minutes and etc.first i thought that was problem with their isp but i dont think so because we use the same isp with some of them(customers) and me and other friends of me we reached the same sites at the same time when the others(customers) can't. do you think its something with the apache in my server?blocks some users? some ideas that maybe has to do with the problem i mention?i think that is sommething with the apache.any ideas white might be?
operating system centos
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Jul 30, 2008
My server with Servstra has been unreachable for 3 days now. The only replies I get from support is "have patience". I wish they would tell that to all my customers that are leaving. They have not even given me a full explanation of what is happening. They do not provide a phone # for me to call either, so I am at their mercy now. Guess it's time to start looking for a new job cause my hosting business is gonna be gone after this.
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Feb 24, 2008
how many server can i host in the full rack ( 42U )
this is my servers info: 1U Supermicro SC811I-260 (260W, 2 Hdd, 1 CD, 1 Floppy, 24 Inch)
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Jun 18, 2008
Ever since Monday morning, my site has had problems because the server at my host is under attack.
Most of Monday my site was down. Then Monday late afternoon, it came back...I thought. The forum is up and running, but the rest of the site, built on WordPress, is screwy.
Most of the plugins aren't working because of inability to connect with the database.
I can't log in to my cPanel at all and haven't been able to since Sunday.
This is the first time I've experienced anything like this, lasting this long.
It has me wondering if I should start considering a new host. I have loved their service, especially their speedy support (native English speaking to boot) so I hate to leave but I'm not sure if their service is going a little downhill or not.
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Oct 30, 2008
I've not posted feedback for past providers that haven't been so good, but due to bad service and a lack of refund after nearly 2 weeks, I really need to post my situation.
The site is pc-core.net, and they have had some fairly decent offers going on WHT.
After 5 days of good service from the dedicated provider PC Core, I ran into possibly the worst 10 days of running a website I’ve ever encountered and a further 12 days without a refund.
Here’s my story.
I signed up for a dedicated host in September, and my machine was made active on 25/09.
The server went down 5 days later on 30/09, and it took more than 24 hours to get it back up. So now we’re running on late 01 Oct 2008, but slow and sometimes unresponsive. The site then goes down completely on 05 Oct 2008. A response on 06 Oct 2008 saying they’re looking into the situation. Had to then wait 2 days, and post 3 replies to get a response on 08 Oct 2008.
One last response on 09 Oct from support, then I had to update the ticket 10 times to get another reply on 14 Oct 2008.
The server was down for 9 days with little to no response from the tech support, despite me continually trying to contact them.
Server back online briefly, then down again on 15 Oct 2008.
On 16 Oct 2008 I placed a ticket applying for a refund, which should be instant and my account cancelled instantly. Refund request finally got through on the 18th, server down but my account on their site is still live (so I’m still being invoiced via PayPal).
Their refund policy:
If for any reason you are unhappy with our service, and wish to leave during the first 30-days, PC Core will refund your purchase price less applicable fees in full.
It’s now 30 Oct and as I write this I’m still waiting for a refund (12 days waiting for a refund, still no response), still waiting for my account to be cancelled and I’ve posted numerous tickets asking for an update during the last 12 days.
I was told that they may pay me for the remaining days I had left after cancelling.
Surely a full refund is in order? Or at least the downtime and remaining time for the month.
I’ve been with 4,5 dedicated providers in the last two, three years but I have never seen any take more than 5 days to respond to server downtime, it’s appauling. The only thing going for the provider during my month with PC Core was that the staff were kind and helpful when they were around to give it.
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Apr 3, 2007
I migrated my server on friday, and I changed the IP address of my DNS. There are still a few customers accessing the old server. What can I do? Is it possible to flush some persistent DNS cache somewhere?
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Oct 6, 2009
I have a 6RU rackmount server cabinet, which I am putting a 1RU server inside.
I am wanting to put some fans in the metal cabinet, to bring in cool air, and let out warm air.
Does anyone know where you can find these sorts of fans?
Because the server inside the rack cabinet is closed, I can't use a fan with a Molex connector.
I haven't seen any case fans that use a usb connector, or just a normal power outlet connector.
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Oct 14, 2008
I am trying to decide to run my heavy database community site over at a new host but am looking to create a good package customed for high bandwidth.
I can decide from going with ONE Dual Quad-Core 2.0 Processor(4 gigs of ram) or TWO Intel Xeon 3210 2.1 GHz Quad Core Processor servers(4 gigs of ram each) with a Virtual Rack Container.
With having both the lower servers on the virtual rack, will the site manage with the same power as the Dual Quad Core since it is on a rack?
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Oct 1, 2009
the salesman claims he will "give you uptime in the high nines", then the VPS account he just sold you goes offline three times the next day for about an hour each time. You know this for an absolute fact because every user on the 50 domains you just configured on the VPS has called you and informed you he or she "can't get my e-mail". Come to think of it, the salesman might have actually said "give me a high five".
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Jan 15, 2009
They have added the option to pay try 2checkout they are very nice and helpful i hope for no downtime, fast support and many years with them
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Sep 16, 2008
The experience I had in the past was with shared hosting. Now I am willing to operate a download website at which the files will be hosted on my server. I am not willing to invest a lot of money in the website resources in the first few months since I don't expect to receive a lot of traffic at the very beginning. Therefore, I decided to go for something in between shared hosting and dedicated hosting.
I decided to choose [url]
Intel Dual Xeon Harpertown
512MB Guaranteed SLM RAM
60GB RAID-10 Disk Space
800GB Bandwidth
4 Dedicated IPs
cPanel / WHM
Virtuozzo 4 with Power Panel
Fantastico, RVSkin, WHMCS Available
1- What do you think about WiredTree?
2- Can I control anything related to htaccess (like modrewrite) in VPS?
3- Do I truely need Fantastico, RVSkin, WHMCS cpanels or is cPanel just enough?
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Nov 22, 2008
I just wanted to forewarn ANY considering signing up with Servage, LOOK ELSEWHERE! They may be cheap, and they may be offshore (the reason I had chosen them), but they are probably the *worst* web host in business today.
I have been a customer with them for 2 years and here is an itemized list of issues with Servage to date (this doesn't include the issues Servage actually resolved):
- 1 month after signup, Servage experienced a DDoS; all their customers lost all their e-mails for a 72 hour period
- 8 TIMES in the past year, I've had to contact their support because my websites PING requests would consistently time out and the pages not load leading me to actually setup an account with SiteUptime (BTW, they NEVER made anything faster, they always would blame me, even on a static HTML site with no more than 2 simultaneous users)
- Servage advertises 99.98% uptime, my results from SiteUptime for the past 6 months has revealed to me that my actual uptime is about 93.1%, this is TERRIBLE, the worst in the industry in my opinion
- a month ago, every site on my Servage account had redirects to porn or spyware: my passwords are always a mix of foreign characters, uppercase, lowercase, numbers and no shorter than 8 characters. Servage tells me to delete all the files myself and change my passwords. They refuse to accept the responsibility that a hacker got into their master control panel
- They are HOLDING MY DOMAIN HOSTAGE! I made the mistake of signing up my main .com (all the others are with GoDaddy) with them since 1 domain was free with hosting for the life of my account. There is NO WAY they allow you to transfer this domain! They only let you DELETE it (then you have to wait for it to expire, backorder, etc. and chance losing your domain)
There are so many more issues that I could go over, but I think I've made my point.
If you're thinking Servage, I'd recommend you stay away!
There ARE other offshore hosts...
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Dec 11, 2007
I just had a few questions. I recently purchased a VPS thta had WHM and cPanel (obviously). Its running off of CentOS.
now, I have a site created, but I dont know how to configure my site so that when someone clicks on the plan, they get directed to the particular spot to sign up (personal info...)Basically, I want to be able to allow an automated sign up without having to moderate it. However, I want to make someplans moderated only.
I was wondering if someone could help me with that.
Second, once someone DOES sign up, they would need to log in. I need to know how to configure the database (im guessing) so that they can sign in.
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Sep 20, 2007
I just have a website with a dedicated IP address and shared SSL generated in CPanel.
I ask then my host to finish install, which they did.
Now, when I get into the certificated pages (HTTPS), I can see the https:// in the address box of the browser, however the lock sign does not show up.
How can I fix this? I would like to show this lock sign to show the site is secured, since not everybody knows what is a https connection.
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