Vps Company Support The Payment With Purevanilla.com
May 4, 2007about vps company support the payment with purevanilla.com
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Company Accepting Moneybooker Payment
Nov 12, 2008I'm searching a good hoster who accept paiment via moneybooker!
View 3 Replies View RelatedWindows Server Support Company
Mar 12, 2008Is there a good windows server support company? There seem to be plenty for linux and Cpanel but not for windows. We are looking to do a per issue or per ticket support plan as we have multiple servers. We would also like someone that knows windows VPS - virtuozzo.
View 0 Replies View RelatedOnLiveGlobal -> Worst Customer Support Outsourcing Company
Feb 3, 2008Alright, I do not know why but all my technicians who I had hand picked right here from WHT started to leave one by one. I definitely do not think its due to price or work-load cause ALL of them first worked as staff on our help desk for a week and then fixed price themselves. I did no barging at all ~ so I suppose it was a personal problem.
I'll never forgive myself for this, but I took someone's advise and thought to give a shot at outsourcing technical support. I went up to this company called "OnLiveGlobal" - they are all Indians and thats what I needed exactly cause 50% of my customer base are Indians; I assumed I had a perfect match. And was just dreaming of all the money I could save in the process...
First Day
- excellent work; all support tickets are being answered within 20 mins and resolved withing an hour - WOW!
Second Day
Now comes t
- excellent work; all support tickets are being answered within 20 mins and resolved withing an hour - WOW!
Third Day
Ticket is open 2 hours... 3 hours... I reply and resolve it eventually. A few more tickets are opened in the process and I resolve all of them.
Then I ask for a refund on the 4th day of the service (doesn't their website say 7 days money back?) just due to the lack of service (forget satisfaction for now ). The guy named 'Sooraj' says I'll be refunded in 24-48 hours; alright I'm cool.
48 hours passes by, nothing done. I check MSN, no one is online! All the reps have probably blocked my address and/or deleted me completely of their contact list. So I find this user "onliveglobal" on WHT and PM him and ask him for some help regarding the refund. No continuous response - I fill a dispute in PayPal and now you guys have to read this... its hilarious:
I have censored and clipped a lot of personal information in the quotes below.
PayPal Transaction Details
Quote:
Transc ID: XXXABCXXXABCXXXA
Seller Name & Email: OnLiveGlobal, paypal@onliveglobal.com
Transaction Amount: XXX USD
Transaction Date: 10-Jan.-2008
Message From Seller
Quote:
...
We did get start working on their services as per our SLA. We did work on their Helpdesk and resolved tickets ABC-123456, XYZ-123456, PQR-123456, ABC-123456, XYZ-123456 and many others which are unlogged for over 2 to 3 weeks from Jan 03 and after nearly one month of using our services, the buyer claims saying he is not satisfied.
...
After reading this; instead of getting upset or whatever, I was just laughing for a full minute.
I am sure many of you will state that out-sourcing is wrong from the bottom, right and I couldn't agree any less - I wont do that mistake again (and wont dream of saving loads of $$$). I have already picked a few techs again and all good and going now
If the OnLiveGlobal representative even replies to this thread and tries to prove a point, I least care. Who ever reads this is gonna have a laugh and thats what I care now...
Just after that incident I did come across a few other companies; ThinkSupport, TouchSupport, BobCares, etc and heard that their near to perfect. I haven't lost complete faith over the outsourcing phenomena but lets see if I choose to outsource later on for something else...
Payment Methods
Jan 22, 2009I am planning to build my own site, but the problem is that I still don't have a domain and a hosting site..
I wanted to buy one but they all requested for a credit card number.. I'm still a student now and unfortunately I have no credit card..
Does anyone know any other way of paying those hosting sites and registering a domain w/o using credit card or something..
Or maybe since i'm still new, should I go for free hosting then? but my site uses MySql for database, is there a free hosting site that lets you use a database?
SingleHop.com | Payment
Jul 21, 2008i can write a long story about this guys that i actually don't know how they can start selling webhosting ,i think there should be a requirement of brain.
i m not telling much but its about 6 days our server is turned off and our website is down ,still no answer from them
[url]
its better for them to sell watermelon rather than webhosting and dedicated servers (IMO)
because they don't know how its heavy for a big website to be down
Payment Portal
Sep 4, 2007our site want use Payment Portal for pay reasons.
can anyone list the most used Payment Portal?
Are Dreamhost Can't Se Paypal Payment In Currently?
Feb 13, 2009What's happen with dreamhost payment methods?
View 13 Replies View RelatedAnnual Payment With Softlayer
Aug 4, 2008Do you advice me to select paying annually with softlayer?
Or it’s a bad idea?
I will be using the server for web hosting.
Server Payment Via Paypal
Sep 26, 2008Somebody know a good hoster with server dedicaced accept paymane via paypal ?
View 6 Replies View RelatedMissed Payment With Limestone
Jun 2, 2008I signed up with them for the 10mbps offer a 199 dollar server. The invoice was due on 30 and I thought they charged thru paypal subscription service.
On 2nd, after three days, they suspended the server.
Now my problem is taht they neversent a single email that an invoiceis due. I always get invoice email and I pay. Can't remember everything ... So Limestone guy here's how how this thing works
1. You send an invoice due email.
2. Then you send a warning that the server will be discontinued in 24 hours.
3. Then you suspend the server.
This is how planet does, this how softlayer does it and this is everyone does, nothing special in this.
Payment Methods For Hosting
Oct 28, 2008Very quick question please post if neither of the above. If you were to order hosting online which would you use: paypal or google checkout?
Any others please post below?
Do You Send Your ID Copies After Making Payment In The US
Sep 23, 2008I 'just ordered a dedi server; they rung me to confirm the order and told me my server would be ready in few hours, but later asked me send copies of my debit card and passport which I refused to do as i never did this before, especially, here, in the UK
Is this common in th US?
Reseller Hosting :: How To Collect Payment
Nov 17, 2008if I buy a reseller account off xyz.com, how does that work? I understand I have to buy a vps or dedicated, but how do I collect payment?
and is it possible to open a reseller account without having your own "front", I.E. when customers sign up they would be doing it through xyz.com (and not my own hosting company/template) but the payment would still go to me.
Dedicated Or Vps Server Payment From Netbank
Jul 10, 2007He would like that you they spoke to me of some datacenter that dedicated server rents or vps and that has accepted payment for transference of netbank. It happens that I inhabit in the Australia and the unico skill to pay is this.
View 2 Replies View RelatedDedicated Server - Paypal Payment Method?
Oct 11, 2008I need a dedicated server for the following specifications
RAM: 1- 2 GB
Speed:10 Mbit or more
OS:Linux (Centos/Debian/etc. or Windows )
Control Panel : Plesk/Cpanel
Budget Range:$90-$130
Payment method: Paypal
1 &1 suits my needs but there are many bad reviews about it
what's your take on that?
I need a good dedicated server provider like Softlayer (in terms of everything) who is in this price range..
Sweden – Traffic Payment We Are Interested In Your Opinion
Mar 28, 2009We work with a hosting provider in Sweden. We rent a dedicated server there. The traffic was uneven, from time to time. Sometimes there was no traffic, and sometimes it reached 90Mbit. We bought a configuration with 10,000Gb. Now they sent us the traffic invoice. That has 18Tb if to count according to the 95% system. And in total we used about 12Tb. We didn’t know they counted according to 95%, that wasn’t mentioned in the agreement, it said only about 400sek per TB excluding VAT***. That’s why we thought that we had to pay exactly for the used traffic because if to count according to the 95% system, which means it’s counted per a channel, and the agreement informed only about the Tbs.
View 8 Replies View RelatedWireSix.com - Holding Servers And Payment Hostage
Apr 22, 2008I had two servers with wiresix, for the most part support was OK (not the best, but not really bad) and Ryan was responsive to AIM and emails. At one point I no longer needed my dedicated server with them as I had moved everything over to my Colo server. I submitted a ticket to cancel the server (i gave 45 days) and request confirmation from them which I never got. AS the time got closer for that server to go away I started getting longer and longer response times to IM and support. Because of this I felt the need to cancel my colo box and get it shipped to a DC by me as not to be left stranded by a host that didnt care.
I submitted another cancellation request (about 6 weeks in advanced) and again got no response. About this time the dedicated server was supposed to go offline. I got invoiced and charged for it so I opened another ticket asking for a refund for a server that had been canceled. No responses, on anything. Now it comes time for the colo box to be taken offline...
I requested it be taken offline and shipped out a little bit earlier then the actual date. I provided shipping information. I also noted they can use the payment that should have been refunded to cover the shipping costs. This was the first of April. I am borrowing a server from a coworker for my customer who is supposed to be on the colo server. No big deal right, borrow a server for a few days and then move the customer back to the new server...Right?
Wrong. As of this date Ryan still has all my servers online, in the rack and will not even respond to my tickets or AIM. I cant even get in touch with him (or the rest of wiresix) to allow a friend of mine to goto the datacenter and pick up the server. The refund? Who knows... At this point I am convinced Ryan is angered that I am leaving and is hold my colocated server and my payment hostage. I have no other explanation.
I have attached an image file (with some information whited out) with the tickets and the last response times intact. Please I urge everyone DO NOT USE WIRESIX. If you do, do not ever cancel or you will never see your hardware.
At this point, I do not think I have any other choice but to contact my lawyer or the Atlanta Police department for the theft of my hardware.
3rdrockhosting Holding Refund Payment Hostage
Sep 4, 2008I signed up for 3rd Rock Hosting's smallest plan and pre-paid a year because it was inexpensive and after EpicVPS's server magically deleted everything I had no reason to use a bigger host as my data was gone and my most recent backup was too old to do me much good.
The account got set up immediately, however there were problems such as my bandwidth allocation and number of email accounts and such were half of what they were quoted to be on the webpage. Ok, got a ticket in and got that sorted out no problem.
Then, something happened to 3rd Rocks upstream host and the site was down for two days about two weeks into hosting. They've had this problem before and I knew about it and decided to chance it. Bad decision I guess.
A week ago or so I got an email telling me to change my DNS as they moved to a new server. What? New name servers? Ok. I use my own DNS but updated the A records to the new IP's. This is where the trouble began, once everything resolved I could access my panel but none of my pages load! It just loads a blank screen and even view source doesn't show any of my php pages. I logged into the account via FTP and sure enough my files/data are there.. just nothing loads.
Not having to want to deal with this headache I politely asked my account be canceled and the 30 day refund honored. I was greeted by Mark asking if I changed my nameservers and when I told him I had modified my nameservers to reflect the new IP's he offered me two free months.
I stated that with the trouble I've had in the last 30 days; going past the 30 day trial would give me no 'out' if more trouble occurred. Mark stated he'd give me a refund 'ASAP'. This was Sept 1st. There's been no refund and I've shot off two more questions in the support ticket without answers. My 30 day 'guarantee' ends in just a few more days so I'm trying to get this done before hand of course.
I'm -> <- this close to filing a paypal complaint and escalating it. Being incommunicado with me for 2 days while you scrounge up $20 bucks is baffling.
Setup Time Of Leaseweb Servers After Payment?
Sep 22, 2008what is the setup time of leaseweb servers after payment?
View 4 Replies View RelatedDoes The Planet Offer Bi Yearly Payment Option
Oct 24, 2008I currently have one server at The Planet, paying 147/mo. Anyone know if they have any options to pay every 6 months at a slightly discounted price? I have no plans to move, so figured I'd look if I have that option to save money. Suppose it's something I could of asked them directly but thought I'd ask here in case anyone knows or has experience doing this, and whether or not it's worth it.
View 5 Replies View RelatedCan't Update My Payment Credit Card In Orbit At ThePlanet?
Apr 12, 2008I have phoned 3 times and they have tested two different cards that I know work. For some unknown reason it can't update and shows my previous credit card. I have tried to update from Master Card to a Visa card.
Has anyone of you problems updating your payment infos in Orbit? Further, I think it's strange they dont accept any other payment method. Have any of you been able to wire or somthing?
Geek Rack - 8 Days After Payment, No Sign Of Server
Mar 12, 2008I paid for a server with GeekRack.net 8 days ago, and have seen no sign of the server being setup.
Now I know they are just a Burst.net reseller, they don't own or order the hardware or even have physical access to the servers, they simply get 25% off Burst.net and just resell their servers. That said you'd expect at least some sort of notification on when the server would be ready by, especially by now, right?
Flash Support And Real AudioVideo Support?
Mar 13, 2008Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
Softlayer Support Vs Theplanet Support
Jul 12, 2008I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer
Overall support satisfaction - any other comments
Hivelocity Support, Or No Support
Nov 23, 2008I've been with Hivelocity for 2 years. Occasionally we have problems, but it works. Their support staff can do very simple things relatively fast, however if you have some serious problems, e.g. failed disk and need to be replaced and do restoration from backup, it will be hell!
They will NOT do what asked in Reload Request, delayed answer to chat, no answer to tickets for many hours.
So far I'm very disappointed of Hivelocity support.
Firewall For My Company?
May 10, 2009If i'm running a web hosting company, and I want to add security obviously, which firewall should I buy? (hardware firewall)
And money is not an issue. Additionally, how important is an IDS or IPS? If they are important, any suggestion on a certain model I should buy?
Which Company Is The Most Unlimited
Jun 22, 2009about choosing unlimited disk space company. Which one of them is considering the best? Bluehost, Host1Plus, Hostgator, Dreamhost, Justhost?
View 13 Replies View RelatedWho Is The Best Hosting Company
Aug 31, 2009I'm planning to launch an e-commerce website for photo and gift printing. I went on Google and found a few websites having Top 10 web hosting companies information. I am really confuse which one is the best for my website.
I'm not sure how many users and traffic the website will get and don't want to pay extra $$$s for VPS or dedicated servers
How To Create A VPS COMPANY
May 8, 2009create VPS PACKAGES under my cent0s dedicated server?
View 14 Replies View RelatedBuilding A Vps Company
Nov 3, 2009I am working on building another hosting companies which I will be hosting VPSs as well.
I am asking this from a customers opion.
with each plan should it be an = shared amount of the processor or should each person have a dedicated amount? For example say you got duel quadcore processors running 3ghz which would = like 24ghz total correct? Say you have 16 VPS on 1 server each getting roughly 1.5Ghz.