Poundhost Vs Rapidswitch
Feb 1, 2009Rapidswitch has their VZ(?) offering, while Poundhost has VMware, with Windows for free too.
Which one would you guys rather use/is more stable/etc?
ADVERTISEMENT
Mistake Moving From Poundhost To Rapidswitch??
Sep 25, 2009I fear i've made a terrible mistake.
I'm currently a Poundhost customer and have been very happy with the service - my server has never been down yet and i've never had to contact them since setting the server up - it just works.
However, i've recently been offered a much better deal from Rapidswitch - a better server for quite a bit cheaper which as a personal customer with no budget makes a big difference.
I did think twice about moving from a provider I was happy with but have heard good things about Rapidswitch and their control panel is much better.
However, since placing my order it seems all they've had is network problems - they were completely down for hours last night, have had problems all day and are now down again. To boot, they said my server would be built in 24hrs and probably less but it's now nearly 30hrs and hasn't been built yet.
I'm really surprised and shocked that such a big provider with a good reputation has a single point of failure like this and doesn't have redundancy built in as well as hot swap spares and even spares from another provider.
It also seems their site and phone system are on the same backbone so that all went down too (and seems their monitoring is within their network so that doesn't register most of the outages).
Have I made a terrible mistake and this is the new Rapidswitch now it's been bought out or do you think it's just a bad week and they will get themselves sorted out and will return to 100% uptime?
Thoughts?
Poundhost VPS
Jan 29, 2009Can anyone comment on Poundhost and their new line of vps' they do
whats their networks like
[UK] A Very Very Bad Experience With PoundHost.com
Jun 10, 2008I rent a server with PoundHost at 2008-5-30
they assigned me 4 IPs. 92.48.119.2-92.48.119.5.
from 2008-6-3 to 2008-6-9,bad speed. I am not sure it's PoundHost's Issues.but now normally.
another thing make me crazy.
maybe start from 2008-6-10,
my server can't access . because IP conflict.
then remove these IPs(92.48.119.2-5) from my server.
and re-assigned me another IPs.
first 4 Ips, can't bind.
some hour later, re-assigned me another 3 IPs.
still can't use. because these IPs also assgined to another servers.
just again another 3IPs again(3rd.)
uk's IP so expensive need some servers shared a IP? or PoundHost?.
until now, still not resolved. a little problem take more than 12 hours.
this is my worst server rent experience.
SoftLayer never like this,DediwebHosting and qala never like this.
ticket detail: .....
[UK] - PoundHost And My Money
Oct 28, 2008before order,I ask poundhost's sale,
he said can provide 64 and 128 IPs,
so,I create a order at 2008-10-11,
10-15 server ready,
I ask them,but in this time,
they said only provide 10 IPs,max 16IP.
I used it for vpn applications,no have enough IPs,can't do it.
so poundhost said can cancel the server.
I never use this server,but poundhost still no refundment,
I send mail to them,no any responses,
......
PoundHost Review
May 26, 2008I was really bored with LINX problems at England and my current UK provider's (xx company) bad customer support, I started to look for another provider at EU. I know LINX is used nearly all England providers but the problem was only with 1 switch of them. Anyways..
While visiting wht pages unhappily with hope of finding a good provider and sending them mails which I've founded, days passed with no luck.. After a few days I've mailled poundhost ( www.poundhost.co.uk ) and they've returned me in 5 or 10 minutes not sure while I was hopping to see a reply tomorrow or next week which we saw at other providers
Matthew, answered my all questions carefully and gave me whatever I want. I didn't have too many servers but he replied me as I was planning to move 50-60 servers to them I was very happy that I couldn't stop asking whatever I wanted to know to him and got my replies again carefully and they were handled professionally.
Now he gave me some VERY special deal and I am using them at this time! Personally, working with nearly all UK and DE providers, I never saw faster reply time for mails and tickets sometimes you get reply before clicking another link If you really want to feel special, go with PoundHost!
Shortly;
PoundHost? - Best EU provider that I saw in my 6 years IT life..
DDOS Attack Poundhost
May 12, 2009Im currently with poundhost
i have some colo servers with them
they have gone down 3 times over the last week
2 DDOS attacks and 1 router/exchange issue
I called them up and they reckon they get 1 DDOS some weeks, and other weeks have none
However, when another server is getting a DDOS attack, i dont want my server to go down.
I take it the network pipe is being flooded, and thats why websites stop responding.?
so i called rapid switch, they reckon if they get a DDOS attack, it just takes down the one server, and not everyones elses
PoundHost 1 Month Review
Feb 24, 2009(really annoyingly long detailed review incoming)
They have been exceptional for me. Not a second of downtime that wasn't my fault so far.
They offer OS reinstalls instantly for 30 quid or free with a 12 hour wait. This comes into play about two paragraphs down.
I had it originally loaded with Windows, because I was planning on playing around with some ASP. They gave me the server with a default password of something that you all pretty much would guess on the first try and RDP open to the world: when I got it, it was already heavily infected. OS reload took less than half an hour. Played with it for half a month, ASP got boring. FreeBSD time. Speedtests easily went over 100mbps (looks like each host is a gigabit/dual gigabit), it wasn't an overloaded node; always fast.
They don't officially support FreeBSD - it's not listed anywhere, and they don't support it. However, since it's ESX, I decided to ask if they could do a custom ISO and chose the free next-business-day install. They did it in less than one hour, and helped me troubleshoot when it went down (typoed something, user error) (this is 100% unmanaged too).
So far, they've been great. Tons of bandwidth, you can actually use it, non overloaded nodes, disk i/o has NEVER been a problem.
Another thing is fast ticket replies. On average, I see tickets answered in less than one or two minutes. No canned responses, always helpful. Almost all of my tickets were at obscene times - probably 3-5am their time. Responses were prompt and clueful.
Keep in mind this only costs ~$30/m USD - they have seriously dealt with a lot of my crap that they didn't have to, and I commend them for that.
Support: 10/10
Network: 10/10
Hilarity: 10/10 (deploying unpatched 2003STD with internet-facing remote desktop and generic/not randomly generated admin password)
Value: 100/10 (512MB + free Windows + free OS reloads + 2.5TB bw)
Reported hosted IP to mods.
Experiences Of PoundHost (BlueSquare)
Aug 28, 2009Does anyone have experiences of what Poundhost are like to co-locate with?
Are they pretty friendly and fulfilling to your requests? Just wanting some general opinions of what they're like in the ways of co-location. I know their network is pretty solid but I've never co-located.
Wanting to offer some services within the UK but considering I live here myself I was thinking of co-locating rather than renting a server. Always wanted to but a lot easier to do so within the UK rather than the US!
Contact At Poundhost - Server Down
Apr 5, 2008Is anybody able to get me in touch with Poundhost ? We can't seem to log on to the customer portal - and nobody are answering the phones there. Our server has been down for almost an hour now - I need somebody done immediately.
View 9 Replies View RelatedCo-Location With PoundHost In The BlueSquare Datacenter
Jun 8, 2007I have never done co-location before and I am very interested in it. Although a fair amount of my questions could be asked to PoundHost I preferred to ask here as I can get opinions too and more elaborate information probably. So if anybody wants to reply with some help, please do!
I am currently looking at Quater Rack Space (10U) at the following URL [url]
The first issue is a switch. The site states "1 x 100Mbit CAT 5 Feed" - I assume I would need to install a switch to share this connection between my servers, what sort of switches am I looking at here - do you have recommendations?
Another issue is power. Is there any typical number of servers I could put online with 3A, as well as my switch? I've actually been looking at buying servers from the USA and having them shipped to me (at [url]). The systems I'm looking at are the Core2Duos (SATA Enterprise and SATA cost effective at the moment). What custom build places would you recommend in the UK? If I did want to increase my power allocation, can PoundHost do this for me?
I was also after some opinions of PoundHost as a company - anyone have experience with their colo? A question I should really ask directly to them, but maybe people already know here: Are they able to increase my IP Address allocation? Can they increase my bandwidth to say, 20Mbit as required?
Are there any other UK colo that can compete with these prices for rack space?
How would their connectivity be to the USA? With my current setup, most of my dedicated servers are in the USA. To people here in Europe connection is fine to the USA. I'm just wondering how this would work in return from the connectivity of BlueSquare.
I was wondering about remote reboots. If I wanted to be able to make my own hard remote reboots instantly, can the likes of APC remote reboot switches be installed into my 10U space? The main problem really is my understanding of power distribution in a data center and how power is fed to my space.
Again - I'm grateful for any replies, feedback or recommendations because I want to ensure I start with a good service and a good company.
Review Of RapidSwitch
Feb 3, 2009I don't normal right review's about Hosting Companies, and if I do I don't write them so soon, but what I have just expirenced has made me want to write up a review.
I was looking at getting another VPS for a small project, a while ago had some Servers at RapidSwitch and Noticed they now sold VPS server's, so sent off a Sales email.
Sent Sales Email 12:06 GMT
Recieved Reply 12:34 GMT
Sent Reply Email 12:36 GMT
Recieved Reply 13:03 GMT
Ordered VPS at 13:09
Recieved Account Activation email 13:10
Recieved Invoice Email 13:11
Paid Invoice 13:12
Recieve Account details / IP's /SSH info 13:13 and loged straight in to SSH.
The VPS is fast!, ssh conect's in second's ping in the 30ms from the UK, Sent one support ticket so far, recieved a reply in under 10 minute's.
There VPS control planel, built into their MyServer control panel let's you do everything you need to, request Ip's Reboot VPS, Reinstall VPS, Reverse DNS.
If they continue like this, Im defintly going to grow into their Dedicated Server's again as my Website Requires.
Rapidswitch Network
Oct 16, 2009my site hosted with rapidswitch
but i have a problem with them
i work on my site... and suddenly i can;t access cpanel whm shh2 all of them
when i made tracert to my site
it gives me the following
Code:
1 30 ms 143 ms 56 ms 10.0.0.138
2 35 ms 7 ms 7 ms ASHAMS-R01C-C-EG [163.121.170.168]
3 69 ms 67 ms 81 ms host-163.121.197.234.tedata.net [163.121.197.234
]
4 117 ms 16 ms 9 ms host-163.121.183.137.tedata.net [163.121.183.137
]
5 9 ms 8 ms 8 ms host-163.121.184.209.tedata.net [163.121.184.209
]
6 9 ms 9 ms 9 ms host-163.121.186.253.tedata.net [163.121.186.253
]
7 44 ms 66 ms 66 ms host-163.121.202.129.tedata.net [163.121.202.129
]
8 308 ms 251 ms 188 ms pal5-telecom-egypt-1.pal.seabone.net [213.144.18
1.73]
9 86 ms 85 ms 86 ms mil52-mil26-racc2.mil.seabone.net [195.22.196.18
3]
10 86 ms 86 ms 86 ms ge-0-0-0-0.mil19.ip4.tinet.net [213.200.68.145]
11 91 ms 130 ms 124 ms xe-7-3-0.lon20.ip4.tinet.net [89.149.187.218]
12 91 ms 106 ms 91 ms rapidswitch-gw1.ip4.tinet.net [213.200.79.210]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
....
30 * * * Request timed out.
what is the problem ?
after that site return after 10 minutes
it happened 3 times with me today
it happens with more than one people
how can i check it ?
or have i to change the hosting company ?
RapidSwitch Server
Dec 9, 2008setting up dns, if you have a server with RapidSwitch, have Msn and would like to earn $15.
View 0 Replies View RelatedIs Rapidswitch Any Good
Feb 28, 20081) Is rapidswitch any good? How is the support?
2) How are there speeds from USA and Asia?
Anyone Around Who Hosts With RapidSwitch
Jun 29, 2008Our servers @ RS seam to have gone down, posted a ticket but no response as yet, their phone number seams to be dead!
Anyone around who hosts with them having any problems atm... Their website is up just the servers are not....
Rapidswitch Network
Sep 29, 2008I am currently a technical adviser to a large internet radio station. We are currently able to push over 200mbps+ per day and are always looking for good deals. I see rapidswitch has some good rates on 100mbps unmetered connections and was wondering how their worldwide connections are?
Also, I can't find a network map or test IP, anyone know where one may be?
Rapidswitch (49pence)
Jan 19, 2008provider of dedicated servers in europe, I have seen talk about Rapidswitch/49Pence on many occasions but I want know if it can be considered a good and safe option to use their servers for webhosting.
View 10 Replies View RelatedPoundhost / BlueSquare Data... Security Failure
Sep 21, 2009This morning BlueSquare/Poundhost sent out an email to all their customers, announcing a special deal to all current customers, that sounds great right? Sure, except the CC'd instead of BCC'd all of their clients in on the email.
Since then everyone who's email address stards with anything up to the letter B - around 100-110 addresses - received an email containing the ****** image with the message
Followed by this from BlueSquare:
Quote:
Earlier today an email was sent out to all customers providing details on a dedicated server special offer. Unfortunately this email was sent out using the CC field and not the BCC field. This was not a breach of security, but a genuine mistake on the part of the sender who was not aware of what had happened until the email had been sent, and as such the sender has been suitably reprimanded.
We realise the seriousness of this error and have now taken automatic steps to ensure this cannot happen again by limiting the maximum recipients on our outgoing mail server to a small number, as well as updating and limiting staff on the use of the mail list system.
We are aware that some of our more unscrupulous competitors may have already obtained a copy of this email list and may contact you in due course. If you do receive an unsolicited email, to reduce further unwanted spam, please use the unsubscribe option which they are legally obliged to include.
RapidSwitch Dedicated Server
Jan 1, 2009We're expanding our services to the UK and Canada. We choose RapidSwitch for our UK based servers. So far, the experience has been superb!
They setup the server less than a day and everything is just very smooth. I asked to register a Reverse DNS and it was done very fast as well.
Excellent service. I would highly recommend them if you are looking for a UK based dedicated server.
I am also setting up servers with iWeb for our Canadian server, I would say things are going manually over at iWeb. It takes a while for them to prepare setup the server.
Maybe since I ordered it during the holidays. I ordered the server at Dec 29, and I think the server won't be ready any sooner than Jan 2.
I hope after sales support won't take this long with iWeb.
I would also like to receive feedback if you can recommend us a good Canadian dedicated server provider.
RapidSwitch 7 Month Review
Apr 17, 2009I'd just like to share the experience I've had with RapidSwitch over the past 7 months.
I ordered a dedicated server with them at around 10am on a Monday morning. At around 11.30am I received an email to tell me that my server was currently being set up by one of their technicians. I was surprised to get an email within a couple of hours after ordering saying it was being set up. The setup took around an hour at the most, this included them installing cPanel for me and having it licensed.
Since that day, I've had no problems caused by them. If I ever request an upgrade they do it at a time to suit me, not themselves. I've had upgrades done at 1am in the morning with full updates to let me know how it's progressing.
As for support, although they offer unmanaged dedicated servers, I've always been able to get help with most problems. Today I had a problem where I needed a reboot every few minutes due to a client overloading the server. I don't think their reboot system is automated yet, but they didn't mind helping me resolve my problems by constantly rebooting the server.
Since moving to RapidSwitch, their network has been excellent. The only downtime was to do some upgrades to their routers and even that was only for approx 10 minutes at the most. I also regularly get emails telling me how fast clients can upload and download from the server, they're amazed at the speed and can't believe it sometimes.
To sum it all up, here's the reasons I love RapidSwitch:
- Very fast and reliable network.
- Excellent support.
- No problems.
I'm sure I've made some mistakes somewhere, but it's 2AM and I've had no sleep yet, but I would recommend RapidSwitch to anyone that requires a dedicated server.
Rapidswitch Slices Bandwidth Allowance
Apr 24, 2008Just noticed Rapidswitch have increased their prices while slashing their bandwidth allowances from 10tb to 4000gb.
Anyone else still trying to offer 10tb servers at a ridiculously low price?
Our Experience With RapidSwitch Managed Rack Hosting
Oct 21, 2009About us first, we do cPanel shared hosting and also (however you want to put it) fully-managed proactively monitored dedicated hosting - due to this we need access to our equipment all the time so we host it locally.
Ed from RapidSwitch contacted us via live chat on our website at the start of September to introduce the company, he offered us a rack from £650/mo, mentioned we could take it upto 32A power (obviously not for that price!).
We're based in Maidenhead (in the town centre), 5 minutes walk from RapidSwitch and 5 minutes drive from BlueSquare, as we use power-hungry Dell PowerEdges and the DC is closer to us we thought we'd have a look.
We arranged a tour. On the tour we were told about their dual diverse dark fibre, diverse power, how their staff support cPanel, how the rack would be fully managed by them but we'd be able to pop in anytime to do work, how they'd let us move in our kit during the night, sounded great.
The following day the whole Poundhost vs RapidSwitch thing went down, soon after RapidSwitch themselves went down too, which was slightly worrying.
We moved in, or tried to First time we asked for DC access it took 1 ticket, a wait of 60+ mins, then an angry phone call from me to get it sorted out, it was sorted out for the following day -- okay, strange? We moved in the next day.
Some days later we decided to move some of our live kit at BlueSquare over to RS for the evening.
4pm - I open ticket saying I need access to rack some live servers as per our verbal agreement when I signed up, and I get a reply saying No, as they don't accept hardware or visitors outside the hours of 8am - 8pm Monday to Friday.
4:30pm - I phone Randeep (sales guy) and talk to him, he talks to a Manager, arranges an exception, says a note will be put in my account regarding tonight and the other server moves we had discussed before I signed the contract.
4:50pm - I follow up this ticket to make sure they're ready.
8pm - Again, I follow up this ticket to make sure they're ready.
8:45pm - I arrive at BSQ after having sent them one ticket.
9:05pm - I leave BSQ after going through security, meeting a BSQ tech, unracking a box from BSQ1 and BSQ3, signing documentation, etc.
9:15pm - I arrive at RapidSwitch, no one answers the buzzer, so I phone. A member of technical staff (seems friendly, etc) takes my hardware, I ask "Can you rack this immediately?", I am told "No we're really busy", I mention that I had arranged this earlier, he replies "Well I wish they had told us!!!", I am then told "Management always arrange maintenance tasks at the same time and never think of the fu****g monkeys (he said this!!) that actually have to do the work, there is no communication at all"... He then goes on to talk about only 2-3 people being on shift in the evenings, how they have too much work, etc. I ask "Can it be done in the next hour?". Am told "Uhhhhh I'll try but Ive got a mountain of jobs to do". Tech then walks off with the servers, forgetting to take the rails, network cables and power cables. I mention this to him, he says "Oh, I'm not used to this Managed Rack malarkey". He then says "I'll update your ticket to say we took delivery of your hardware".
9:28pm - I drive off.
9:34pm - I arrive at my office, no ticket update. I wait around a bit and reply to the ticket asking if it can please be done ASAP. No reply, I then phone and ask what the deal is, am told on the phone "ohh we'll do it in 10-15minutes, when (unaudible) comes back, but usually colo orders are racked within 48hrs, we're really busy!" (so basically am told that what I'm asking isn't acceptable and they're too busy to cope -- not what you want to hear from someone who's supposed to be managing your hardware)
9:50pm - I phone up and ask what the hold up is. Am told your staff are too busy still, am also told that servers are racked within 48hrs of delivery. (So, basically I'm pushing my luck).
10:27pm - I get a reply saying your staff will do it as soon as they've finished their current jobs.
10:40pm - By this time I am getting customers shouting at me as this is taking too long, too right! I sternly reply to the ticket asking again to please rack them, once again explaining my situation.
10:49pm - I get a reply saying the servers will be racked as your tech has finished his other jobs.
11:08pm - I get a reply saying the servers have been racked but not plugged in, asking how I want them cabled - fair question, if not a bit obvious.
11:20pm - Servers are pinging
11:25pm - I have reconfigured the servers to work on the new IP range, so my job is complete, I then emailed them back asking if they're cPanel trained - turns out they aren't, although some members of their team might know bits and pieces - not what I was told on the tour, not useful to me at all.
I had a think about it over the weekend -- I wondered, if we can now only access our equipment 8am-8pm Mon-Fri (30% of each week) and they won't even allow a Dell engineer in out of hours, plus their staff are too busy to handle our requests in a timely manner -- what do we do if something goes wrong?
Worst case scenario is if a server physically broke at 5pm on a Friday and we didn't have the necessary spare part. We have 4hr SLA with Dell so they'd arrive at RS at 9pm but not be allowed in until 8am on Monday.
I decided it would be unwise for us to use a data centre which only allows us access to the building for 30% of the week and we should have been told before we signed our contract that we'd only be allowed in during those times. Being told their staff were cPanel trained bugged me too, especially if what they're selling me is a 'Managed' rack.
I wrote a long ranty email to them to nullify the contract, Paul Tacey-Green phoned me, we had a chat, he said they'd change the access time rules (but he hasn't yet), he mentioned that 2/4 of their staff on that shift had taken the night off sick and offered me some time free to show their commitment, I wasn't interested, I got the contract nullified and arranged to get out of there.
I then called BlueSquare, they provisioned a new rack, got me a new IP range sorted and assured they'd help with whatever I needed.
Getting out of there was interesting, a week later I opened a ticket to go there 19:30 one night, they made an exception to allow myself and a member of my staff in at the same time (only one visitor on DC floor allowed usually as their racks aren't secure).
We got in there really quickly, the tech guy was nice. (But there seemed only to be 2 techs on site, Paul, on the phone told me there should be 4 during night shift) Anyway, we get to our rack and find the servers they'd racked the previous week weren't done properly, firstly they'd randomly been racked in the middle of the rack rather than on top of the existing ones (at the bottom of the rack), and then, quite scarily/hilariously, the bottom one they'd racked (in the middle of the rack), the rails weren't put in at the back, so it was defying gravity and mysteriously HANGING at about a 15 degree angle in the rack!
We packed up our stuff as fast as possible, got out of there. We got into BlueSquare 10mins later, by the time we reached the door there were already BlueSquare techs waiting for us! They immediately took all our equipment out the back of my car and put it next to the rack so we could get it all installed.
Anyway, I thought I'd just share my experience of RapidSwitch - Im sure they have lots of happy customers. I'm just happy we got out of there before we moved in too much kit. I couldn't handle the thought of giving them another chance, them failing and us being forced to move out some busy shared servers at 7:30pm one night! We'll be staying at BlueSquare from now on.
RapidSwitch " Warning Very Important Non-trusted
Oct 27, 2009i toke 3 servers from RapidSwitch , 2 runing from 3 month and one vps yasterday ,
today many one of customers calling me the servers not working !
so i open ticket in rapidswitch to tell them there is problem for one server not working from ssh , they told me we will check it ,
after this is update i see onther ticket open from them sys :
====================================================
Hi,
We have had to suspend your servers because you have not entered a correct address. It is part of our contract that you always enter a working address, please update this as soon as possible - when you have done so we can unsuspend the servers.
Regards,
Ed
RapidSwitch
=================================================
the right way is datacenter or company contact customer first or suspend all servers first
also i updated them and there is no reply from one hour
what the correct way to raise the issue of this company?
and how can get my date from them
Alternative To RAPIDSWITCH - Or Any Provider With Burst Bandwith Beyond 100mbit
Mar 27, 2008I have specific request.
I have client that use around 6-8 TB per month of traffic (nothing unusual really).
The issue is that, at some short hours per week (twice or less per week) - burst goes to 90 Mbit. So basicly, I need a solution, where in near future, if need it - burst can go all the way up to 130-150 Mbit when need it.
Any Gbit providers I seen, they usual say like speed will be around 80mbit or so - and that makes no difference.
I did check RAPIDSWITCH, and in all aspect they ar great (nothing
to complain) - but the offer they have with 10TB data, is good only unless you pass 10TB at some point.
After that, 1 TB of data is $200 or so (depens on exchange rate of $).
At the moment, 10TB of data transfer should be enough but if by some chance, it goes beyond that, it will incresse the cost alot.
Hosted content is pure FLV files, normal videos, nothing special.
My budget is in normal range, but still the less is better.
I will take any suggestion on this, or if someone can push me in some direction (company or point of contat).