there support has been perfect there is nothing i can able to make wrong comments on them
my months has been closed(there no wrong or lack in support to tell)
there server had and hardwar is superb
but the main is uptime,i need to have good uptime to have my server perfect,being with 7month i dont had any downtime till yet,so single sec of outage.
this main thing to have server with them for 7months
there sales so friedly,my special thanks to brandon how helped me in lot of sales quetion,he very very helpfull to me
also i should thank ameen for running nice hosting with good staffs
i recommand gigenet for all "who need 100% uptime"
I've never written a review before neither have i really remained active on these forums, but i'd like to give you my small updated review of Gigenet if it would help.
I can honestly say i've only been with these for a week at the most thus going to give a monthly update on my hosting experience with Gigenet. If you don't fancy reading through this whole post then let me make it quick for you, i've purchased a dedicated server from them and they're fantastic - i would highly recommend them to anyone. But if you fancy reading through my so called detailed review then feel free to read on.
The Setup
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I ordered at about 10pm GMT (what time this is in the US i do not know) but i woke up the following morning with all the details i needed to start working on the dedicated server. The time was 23:23:51 when i receieved details for the server so the setup was a little under 1 hour and a half. I'll let you discuss the setup time, but i thought it was fantastic. The Support
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I'm very new to the web hosting industry (i've had experience with resellers before) so i've required a lot of help from their sales and support - which i can happily say has been the best experience i've had from a company such as theirselves before. They've been able to reply to all my support tickets within 5 minutes and i've started about 5 different tickets on numerous occasions requiring help, they gave a prompt reply with everything i needed to know.
The Staff
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Brilliant support staff and very helpful, just what you'd want to pay for. The staff make sure you're happy with the support they have given you, fantastic support usually very detailed helpful responses. Just like to say a personal thanks to each staff member for being polite and helpful with all my requests. Not forgetting the sales staff either, Brandon Hale - very helpful guy, i'm sure the others are as well. The Pricing
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I'm assuming it's not the lowest pricing in the world, it's always possible to find better deals elsewhere but i would seriously pay more for the service Gigenet has to offer, it's well worth it. If the service they have provided so far is going to continue which i'm sure it will, then i'm going to be using these guys for years to come. The Uptime
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It's just what you'd expect for a weeks of hosting really, 100%. But the service they run is definately professional so i can't see any problems persisting, but i'll update you all with this information as time passes. I've not met any other problems as of yet either, but again i'll update you on my progress.
Again, i can't emphasise enough how happy i am to be a customer of Gignet's and i'm going to be a customer for a while to come. I hope this small review has been of any help to anyone currently researching Gigenet. I also really apreciate the fantastic service Gigenet has currently provided, so i thought i'd show some apreciation and post a review for them.
It's been close to a month since we've migrated away from our former provider to Gigenet, and after monitoring the activity and health of our new servers, I felt it was time to write a review.
This isn't about bashing our old partners, the data center and our former managed hosting provider. I'm leaving names out of this, and I'll appreciate it if the couple people on WHT who know our old providers keep that info to themselves, because this is not about them; it's about Gigenet.
Support Tickets/support is about as good a place as any to start. Our old setup had all management running through our managed hosting provider, and tickets were either closed unanswered, or we might wait days to get a response, which was too often less than helpful.
Our setup now includes standard management through Gigenet, and we've contracted Rack911 to handle management of some very specialized services and security requirements we wouldn't expect Gigenet or any other data center-based management team anywhere to handle. That's another (very positive) review for another day.
During the course of migrating (five servers during three weekends), we opened perhaps 10 tickets regarding server config, IPs, provisioning certain services, etc., and the longest we had to wait for any ticket to get answered was 9 minutes. In all but one case, the first response resolved the ticket - the remaining ticket did require more back-and-forth communication, which is to be expected. Even better, instead of hearing about everything that can't be done (something we'd come to expect from our previous provider), they focused on what could be done, and they did it. Things were handled properly and professionally every time.
Best of all, I can actually call my admins or chat with them, sort out issues in minutes instead of days or months.
Hardware Performance Despite how much happier we are with the response we're getting from our admins, this benefit pales in comparison to the performance increase we've seen since we moved.
We have a single client who accounts for three of the five servers we're hosting right now. Again, I'm leaving names out, because this is not their endorsement of Gigenet - it's our endorsement. The performance boost we've seen since moving has been nothing less than astonishing.
Of those three servers, let's consider the old Web server config: - Xeon Quad Core, one of the mid-2008 E series - 6GB RAM - Public 100MBPS connection - SATAII 250GB HD
And now the new Web server: - Core i7 920 - 8GB RAM - Public 100MBPS connection - 10k Raptor 147GB x2, RAID1
So, it's a step up. Is it a significant step up? I'll leave that to hardware geeks to debate. But I don't think anyone can argue that the increase in hardware does not match the increase in performance when you look at these numbers:
Old Web Server Typical Load: 2 - 5 High Traffic Load: Always 15+, often 40+, sometimes reaching 200+ and requiring a restart Typical Idle: 85% High Traffic Idle: 0%, and it could stay buried for 15-30 minutes at a time!
New Web Server: Typical Load: .1 - .3 High Traffic Load: .5 - 1 (I've only seen it go above 1 twice) Typical Idle: 95-100% High Traffic Idle: 80-90%
We have even more revealing numbers from when we did some post-migration stress testing. I won't get into details here (I might be doing a more thorough write-up about this in the future), but the general conclusion was that the new server could handle 6x the traffic of the old server and still serve pages faster than the old server did even with all traffic already routed off that server.
I attribute this to three things (caveat: I'm not a hardware expert, and this is my best guess).
1) The hardware is a step up, and that will account for some performance boost.
2) Rack911 optimized this server from day one.
3) The components/build are simply higher quality.
If you happen to know the client who uses these three servers, again, please keep this info to yourself, but try surfing their site now, and you tell me whether it's faster, like maybe 3-4x faster! They've been getting quite a few people complimenting them on their site's performance over the last few weeks. I'd like to take credit for that, but I can't.
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So there you have it - another satisfied customer of Gigenet (and Rack911). I hope over time my experience with them continues to be the same quality it is now. We're paying a bit more than we were before (for both hosting and administration), but we're getting so much more for our money!
I another thread recently I done a 5 year review for another provider hover circumstance changed and I took on a couple of Gigenet servers ( relatively high end)
Sales were extremely efficient working with me to achieve what I needed at a price I was comfortable with, replies were fast and concise so I ended up with 2 new machines and backup service.
Normally I don't need a lot of support and for the first few weeks nothing bar rDNS set ups - However I ran into some serious post migration issues over the past few days that had me stumped, support has been some of the best I have ever received both in speed and efficiency -
Anyway I sincerely hope I will be coming back to this thread in 5 years time to update it.
when i odered the server i got the server in 4hrs-from this point iam very happy support-is very good there reply are less than 5min,i must say special thanks to Alex Roman,Nicole Smith,Chris Manfre and Omar Ali they helped me in short out all my issues uptime and network-there network is very good,i dont have faced any downtime in my 30days time
billing-still now no issue in billing part Overall iam a happy client of gigenet
This review is based off of my personal experience with RAM Host VPS [url][ over the past 2 weeks.
100MB Test: [url] My UnixBench results (which I'm told is on a fully loaded server): [url]
Bottom Line: Great value VPS provider whose owner has a background in UNIX and security.
Detailed Review: I'm new to this forum (brought here by the hacking incident of my previous provider since I couldn't actually get any useful information out of them directly), but I have experience in hosting and security and over the past 15 years I've held paying posititions as as UNIX sysadmin, Network engineer, and Security engineer. I've also run my own co-located Linux servers before (even Debian on a SUN pizza box) as well as most recently utilizing shared hosting faclities to run the majority of my web sites. I run Linux (Debian and Ubuntu) as well as MAC OS X at home.
My first experience with VPS hosting was with a VPS provider that had almost a week of downtime due to a hacking incident. I also had another incident with this same provider where I believed the host system was compromised but support totally wrote the incident off, so needless to say, I wasn't off to the best start in the world of VPS's. I knew that I was tired of my shared provider having over-loaded servers, thus resulting in horrible laod times for my Gallery 2 installations, but I wasn't sure about trusting my previous provider since they appeared to have little to no security experience.
My search for a good VPS provider has ended with RAM Host. I found them by seeing them referenced in the "Speed Test" section as well as a "Benchmarking" thread. Their benchmarks and speed proved to be above and beyond what I was getting from my other provider, not to mention I did some research on the company and owner and determined that he was much like me:
From: [url]
Quote:
I also have a business - RAM Host.us - it is shared and virtual dedicated server hosting with professional features run by professionals for professionals. I founded it because I was sick of web hosts who treat their customers like idiots. Because we cater to the smart person, it has the effect of allowing us to charge much less than others - the untapped market of smart people who don't want / need / can afford a full blown dedicated server or expensive VPS and all the administrative overhead that it entails. We cater to the programmers (including the python ones) and webmasters - raw fully-featured web hosting with specifications that can be customized based on your actual needs so you don't pay for stuff you don't want.
Not to mention Robert appears to have security experience and has had paying jobs in the security field. Based on this information, and being in the security field myself, I was convinced that I should at least give the little guy, RAM Host, a shot. I initially inquired with support about my needs and almost immediately received a response. My initial concerns were with regards to continuity of business if something were to happen to the owner since the company appeared to be a small business. Robert assured me that there was another person involved with day-to-day operations that would at least provide me with 1 months notice if something were to happen. This is more than enough time for me to move my sites elsewhere.
My VPS was setup within about 15 minutes of my order being placed. The web console wasn't anything special, but it wasn't HyperVM (which made me happy). It does allow you the abilty to see your IP, bandwidth used, power on/power off/reboot your VPS, and the ability to reload it with the UNIX distribution of your choice. By the end of the day I had already restaged my VPS, moved my sites over (transferred 10GB of data in about 15 minutes!) and they were being served from RAM host. The speed and benchmarks quoted were exactly as advertised. I've had the service for 2 weeks and haven't had any issues with bandwidth or response times to my sites. Ping times are good, and overall connectivity seem to be on par with my previous provider.
You may have concerns about going with a small company to do your hosting, but sometimes the personal service and support you get from a small company outweighs the limitations. Nothing demonstrated this more than not being told what was happening with my previous provider when they were hacked.
Pros: - Price - 11.99/mo for 40GB Storage, 500GB Transfer, 512/1024MB RAM VPS - Fast install, fast servers, fast network connection - Servers are not overloaded or oversold: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz with between 4-6GB RAM serves typically 9 VPS customers per server, absolute maximum of 11 per server) - Fast and Knowledgable support; they surely don't treat customers like they are idiots! - Customized plans so you get exactly what you need. - Includes weekly backups with customer allowed downloads and support can perform restores if you haven't downloaded the latest backup. - Not running HyperVM! - IRC client access is allowed for VPS's (not IRCD) - Status page updates with upcoming planned outages, etc - Reported an issue with network speeds when developer was testing backups, and they responded with an answer within 5 minutes and had resolved the issue.
Cons: - Disks are not running RAID however hardware is new and backups are performed - No emails were received when an outage occurred however it was on the status page - Backups are weekly and bandwidth to perform restores are currently limited; however this is currently a work in progress as features are currently in the works for the backup process and should soon provide faster restores (restore data available from the same datacenter). Either way, no matter what your provider provides you for backups, you should make your own (as obvious by many that lost all of their data when FSCKVPS/VAserv was hacked). - No RDNS.
When I first got into the world of webhosting about 2 or so years ago, my friend introduced me to Xehost, and I'm still a customer there now. I've had a few problems (constantly going over the bandwidth limit, but that might be my own fault) but generally I thought it was pretty good. I of course however had nothing to compare it to.
I signed up for a basic dedicated server (carbon.aeflexmedia.com/69.65.42.26) from Gigenet back in September. It's now almost May, and I've got one simple thing to say about Gigenet - they are incredible.
I had a small issue when first getting the server, where I was supposed to have VPN/KVMoIP access and didn't have it, but a quick phone call to their support team, and a couple of hours later, I had the server setup with VPN and KVMoIP. Aside from that, as well as a few tickets regarding IP/PTR requests, I haven't had to use the support very much, but when I do contact support, replies come typically within 5-10 minutes, sometimes even less.
The network is incredible, definitely the best network in the Midwest, maybe even the US. It's never down, and latency is always low to my location in suburban Chicago, on both DSL and Cable. If there are any issues, their team are always willing to solve the issue.
The server's an Intel Core2Duo E7200, with 2GB of RAM, and a 250GB Hard Drive. The hardware is top notch, and I haven't had any issues with it. The server also has KVMoIP/IPMI, which is accessible through the control panel, as well as through VPN.
I've never written an online review before but felt I really had to find a way of recommending Cyber Host Pro. I've just reached the 2nd anniversary of being a customer of theirs and in 2 years they have not once taken more than 1 hour to respond to a question. Quite often it has literally taken 2 minutes for them to respond to my email.
I really recommend this company as I have never experienced such fast, helpful and polite service. I also think their hosting plans are particularly good value. Previously I had been with UKHost4U and I thought this group were the worst and most amateur outfit I'd ever seen.
It taught me very quickly that the service is the best thing you can pay for and for this I would definitely say Cyber Host Pro are unbeatable.
I would like to inform everyone of my experiences with The Prime Host.
3 Months in, I have nothing but good things to say. For all technical issues, they always reply within at LEAST half an hour, and if it's going to take longer to get something done, they come back and inform you they are working on it, they don't keep you in the dark which is one of the biggest things I've noticed that hosting companies do sometimes!
Yes, I've had a couple of problems, one with a particular domain I use that kept getting hacked - but I'm 99.999% sure this was due to a wordpress problem (2.8.4 vulnerabilities anyone? Or possibly an addon), as none of my other domains have been hacked.
Regardless of this being a wordpress error or not, The Prime Host have been nothing but helpful towards me during the whole process. Darrel (Owner??) & the other support crew are great - they offer advice on what we can do to help prevent future problems etc.
I guess the biggest things for me currently are: Speed of response Speed of page loading Competence of support staff Uptime
For the price I pay, and the benefits I get (WHMReseller, WHMCS License), this really is a SPECTACULAR service.
WHT reviews and foru input have been a great help for me in figuring out what new VPS hosts to go with. So I'm posting this to offer similar insight and helpful information. Based on reviews here and other research, Final 3 picks
1. KnownHost
2. PCJAGUAR
3. LiquidWeb
(was also considering wiredtree but they only been around since June 2006)
Factors: Servers, support, price, complaints
All 3 host where about the same for servers, support and price-wise they all in the same ballpark.
Knownhost - no complaints found The other 2 - yes complaints found
The main reason we chose LIQUIDWEB:
faster ping test, has phone number for support, replied to complaints properly.
VSP setup - 1/2day
SUPPORT ISSUES:
1- Sonar Service Monitoring states: Error retrieving monitoring information
1 hour 15min. for un-automated reply and issue fix in 15 minutes
2- ERROR WHEN LOGIN INTO WHM OR VPS PANEL website certified by unknown authority - security error: domain name mismatch security certificate error and Nameserver problem
15 min. for un-automated reply and issues answered properly.
1st issue - The certificate error that shows up when logging into CPanel/WHM is normal, as it is a self-signed cert. You can just tell your browser to accept the certificate and you should not receive the error any more.
2nd issue - The hostname entry can be fixed by simply clicking the button to automatically add an A record in WHM
3. E-mail being returned problem with its delivery.
15 min. for un-automated reply and issues answered properly.
It appears that an udpate was made with your registrar yesterday which may be causing this issue. (My domain registar was taken a little longer than usually in DNS propagation)
6 min. for un-automated reply and issues answered properly.
So far, network availability has been excellent and the support team has been helpful. I only wish that thier Knowlege base was a little more expanded for VSP functions are not setup by them that are optional and should be properly configured to tighten up the server further.
Will updated again about Liquidweb in a month or so.
also have a reseller account at Hostgator for about 2 months now after switching over from fatnetwork, good so far.
While searching on Ebay I came across a company offering hosting at $1 first month 18.95 every other month for master reseller hosting. This company refers to themselves as Xpaw Media with there hosting company "My Power Host". To start, they lie to you, and say you can host anything. I asked before becoming a member if I could host remote proxies. They said this would be fine. I started selling proxy websites WITH hosting to make a little extra income. After a couple of weeks, having several paying customers, I notice ALL my accounts have been suspended. I contact them complaining, and they say they no longer allow remote proxies. I lost nearly 40 paying customers!
I bought a VPS from lowest host long back (around 2 months back) , I had dropped my mind to run my site so I ran my VPS with them for a motn and then closed my site and kept backupin my PC..but then I made my mind to start my site again but backup was deleted from my PC by mistake..Then I sent a mail to lowest host and I got my backup back even after 2 months of suspension
CI Host has really gone through some changes when I started with them. I have had dedicated servers before for personal projects and such. This was my first colocation.
Starting Up Signing up was a bit of a pain, as I had to sign my contract and fax it off a few times. I'm not sure what the mix-up was. On all three I had cover sheets with who it needed to go to and what it was.
Set up after I shipped the server was pretty quick. I was using their Dallas Datacenter at this point.
Dallas Datacenter CI Host was pretty much selling a budget network service which was fine for me. As long as it would stay up. I didn't have any network down time that was too horrible, though I do run a site with a lot of visitors around the clock. They had a couple of incidents with "Emergency Maintenance", however, they don't usually tell you much unless you call the techs. at the DC directly.
Their Dallas DC bottlenecked worse and worse. My download and upload speeds started to get much slower. Everything was loading just like their website does now. The big delay and then the gzipped site loads all at once.
Chicago Datacenter I had my server shipped to their Chicago DC and they then wanted me to sign a new contract with them, which I didn't want to do at this point. They also wanted me to pay overnight shipping. They promised me better peers and no bottlenecks. The shipping fee was a reasonable requirement, however, I tried to talk them into letting me try the network for 30 days before signing a new contract (I'd still be paying for the service though!). They politely said that they couldn't do that. So I sent anyway....
The server arrived. Fast too. They didn't install the server so fast. It seems they hooked it up and forgot to assign my new IP Addresses. It did come up. There was some downtime at first. I called the DC and asked about it. They said it was my CAT 5e cable and it was intermittant, so they were crimping me a new one.
There was still a little bit of network downtime as twice a DC tech. "tripped over my router's power cord", which was plausible.
I needed a reboot for a kernel update. They were very slow with their "Emergency Number", so I called the DC directly.
No answer. None. Many times. I called their Dallas Corporate. The menu sent me to customer support where I immediately asked to talk to their supervisor who I then in turn immediately asked where the DC Techs. in Chicago were. They had acted surprised and had one that called me back from Chicago in about 30 minutes and reboot my server.
Their network was better, but nothing to brag about. It was still Cogent afterall. Soon after they fired their DataCenter Manager in Dallas and Chicago after many complaints, so I was told. They also seemed to had forgotten that I needed to sign a new contract for the move. Though I get billed of course and keep my payments up.
Soon after the change of managers the promised new peers came online. YIPES! and GlobalCrossing. Still nothing to brag about from CI Host's DataCenter. I was bursting up to 11 Mb/s up and down if I needed. The routes to the server didn't have any bad switches or horrible latency spikes.
They had at least one tech. there at all times. They also seemed a bit more helpful when I called. And they had finally gotten a crash cart (monitor, keyboard, mouse, etc.) to hook up to the server if needed instead of having to take awhile to find the equipement and set it up.
Their knowledge of Linux left much to be desired for the most part. But you get what you pay for and I could walk them through anything that I needed them to do.
There was one incidence of my log rotator seg faulting causing my webserver to go down and called me letting me know. I'm not sure why as when I've brought my webserver down for recompiles and such in the past they had never called me. The did hook it up in their office and troubleshot and fixed it for me as I was away on vacation. They never charged me for it.
Their Data Center is obviously undermanned by the way. There is usually one technician everytime I call. Sometimes there have been two.
The network has gotten a bit better it seems in the past year. Doing traceroutes to my server have revealed using SAVVIS provided by Equinix.
Sales At the beginning of my colocation I was given a "Dedicated Sales Rep." by the name of Richard Lusk. He was great. He used to check in on me to see if I was happy with the service every so often and once when my bank changed software to interact with Visa, my card was denied and Richard kept my server up until a couple of days later when my bank's software was working and I paid.
Later, I was assigned a new Sales Rep. apparently who never has talked to me, except for a few inquries to which she was pretty slow at getting back to me on. Afterwards I just used the sales dept. for iqueries and they were just as slow. Mostly I kept up on new deals and such.
Just recently I sent in an email to them with 17 questions and two days later they answered two of them. I guess they researched one question a day? I'm sure their phone sales is probably better. But I do hate being on hold for any amount of time.
Conclusion I guess you could say that I've had mixed dealings with CI Host. They seem to be improving in some areas and devolving in others. I wouldn't recommend their network to a webhosting provider, except maybe as a cheap solution for fail-over (as the backup).
I've never rented a dedicated machine from them, so I can't really comment about them, except that they have some bad reviews here about it.
Just remember that you get what you pay for and all Data Centers are not equal.
We have servers in many DC's FDC, Singlehop, DedicatedNOW, ThePlanet, but no one set up our servers faster than Gigenet. I placed the order and 2 hours later I get my server login details and all the plugins I needed were also installed. I also read on their website that 95% of the servers get deployed within 2 hours which is great! I have contacted support 2 times and they replied quickly and they did exactly what I asked for. So far so good and will update everyone in a couple of months on how everything goes.
Our website, hosted in Canada, came under DDOS attack 4 days ago and our IP immediately got null routed. I understand this action.
As Gigenet is reputed for being good there, I contacted them, among other suppliers of remote protection.
A first chat with Derek at Gigenet.com was pretty good, despite I got disconnected a few times due to my internet connection problems. Derek quickly supplied a test IP, and I sent the website there. Unfortunately (!) the attack had stopped and he could not see anything. Then I got disconnected and could not connect again before the morning In the morning I sent an email to Derek as he was not online, asking him some details about the setup, especially technical modifications we would have to make to our scripts.
I had to wait TWO days to get a reply, more than short. I emailed him again.
I connected again yesterday on Gigenet, could catch Derek 2 minutes, he said "I reply to your email quickly". I told him we are waiting his reply to subscribe to their proxyshield protection.
After 2 hours wait, I went to the gigenet chat again and John Lee helped me a lot, replying to my questions, but the last one "must be replied by Derek", he said. Concerning the price and concrete setup. He told me that Derek will reply immediately after his conference.
I went to bed as I am in another TZ, thinking that I will get his email during the night. Morning; NO email. And now the chat is closed until Monday. So I sent an email to "sales", asking in short if gigenet is a serious company or what. FOUR DAYS offline due to attacks!
Mister Ameen Pishdadi kindly replied me right now "We are not interested in working on this project with you as you are not being attacked on the demo account we gave you.
When you have a real attack please contact us."
What is this crap? As soon as we are attacked we are null routed and I promised my hosting company we won't connect the site again without protection!
And gigenet does not sell their program (at $1300 by month, first level!) as a PREVENTIVE action?
I am more than disappointed by this so called "good company". If somebody could tell me an email of a HIGH executive, thank you. Writing to "sales@gigenet.com" will probably be without result.
how TB10 is VS Gigenet? I have Gigenet as my host and for DDOS protection. Due to the sluggish times, I've been hit hard on my primary income earning sites. Since I am paying Gigenet for both hosting and DDOS protection, my costs have gone up quite a bit. I was thinking of moving my two servers over to TB10. It would considerably save me a nice some of money. I only have one question. Is TB10's service (hosting and DDOS protection) as good as Gigenet?
Its mainly a pricing issue. I'd cut around 1500 a month in hosting costs.
Im currently hosted with Staminus, I left dedicatednow in the past because of the way they handled the ddos attacks, if they were too big they would just give up very easily.
Thats not something I was ok with. Im wondering now if maybe things have changed or where I should go? I am currently with Staminus but they are too over priced for me. I want to move to a nice 8 core somewhere else that I don't have to tack on hundreds more just to stay online.
Does anyone know of a reseller (as gigenet doesn't sell them directly AFAIK) of VPSs at the gigenet datacenter?
I need a new VPS for a new project and I'm looking at one located in the midwest and Chicago seems a perfect location. My project isn't big enough to require a dedi, but I was hoping to find a vps company who has nodes at gigenet.
Both are great companies which causes me to have a hard time deciding which to choose..10TB -Resold servers from SoftLayer, which is a plus -SoftLayer offers small to mid range DDoS protection if I am not wrong -Cost efficient -Reputable -And many more..Gigenet -Cost efficient -Owns their own datacenter -Offers a wide range of products and add-ons for a low cost/minimum cost -Solid SLA -Reputable -And many more..
I am also considering going for both, but I still need one of them for a start..
Personally I like 10TB more, for no particular reason, just liking it, but I can't resist what Gigenet offers too.. I wish to go for both too..
I've decided to move from LSN (review coming soon) to a new home, but I'm not quite sure where to put them. (To avoid any confusion from the title: My babies are my websites, not servers if someone would mistake this thread for being a co-lo ).
I've looked at choopa and gigenet as they have gotten good reviews and when looking at the outage reports forum here they don't seem to have had many reports.
For some reason my gut feeling says "go with Gigenet", considering all reviews I've read about them has been extremely good, not to mention the uptime they've had. I'm not sure how accurate these statistics are, so please correct me if wrong.
[url] [url]
The things that makes me worried about choopa are:
* 12 Months contract
* "The May Incident" of Choopa from the link above. 833 minutes of downtime?? But an average uptime of 99.94% over 1114 days seems very good considering whatever happened in May 2008 killed the statistics.
* Haven't heard much about the company and google wasn't very helpful finding reviews. Seen gigenet here and there and heard great things about their ProxyShield. Hey, even WHT use it.
The only falling point I can see on Gigenet is the price. I'd have to pay $1,471 compared to $798 with the newest offer from Choopa ($673 more a month, $8076 more a year). The 100Mbit unlimited is $1000 compared to Choopas $500. If I'd want to upgrade in the future, I could get almost four servers at Choopa for the price of two at Gigenet.
Does any of you think $673 extra pr month with Gigenet is justified? Would the service be _that_ much better?
I recently picked up an account with Downtown Host to host my dad's site and wanted to start a thread that I will update as time goes by. I know there's a "honeymoon period" with most hosts and sometimes, like my wife (LOL.. kidding *hides*), things change as things progress..but I have been very impressed.
So, to get things started...
Ordering Process
Easy as it usually is these days. Although the space isn't really needed, I picked up their Bronze plan for 6 months and it worked out to be about $50 USD thanks to a handy coupon. This is the first time I have ever had enough preliminary confidence in a host to go for 6 months up front (outside of getting a ridiculous deal) and I hope to not to be disappointed and regret the decision.
DTH does use a phone call fraud verification system on new orders which I appreciate. I think it shows that they are proactive in sorting out bad purchases and is one of the nicer fraud-detection interfaces I have come across. I believe Wirenine is the only other host I have used that employs a similar system.
Jorge (Jedito on WHT) was very helpful in the ordering process which, again, I appreciate and was pro-active in helping me getting me on board quickly even going so far as to drop me a line welcoming me aboard.
Initial Transfer, Etc.
Once again, very easy. There were a few hiccups that were issues on the previous host's side in terms of creating cPanel back ups so things could get moved over. Both techs were extremely helpful and kept me updated throughout the process, notifying me of even the slightest issue (again, none on their side) in getting files moved over for two domains, some of which included add-on domains.
One of the sites I moved over included a wordpress blog that was previous its own account under a reseller plan so I had a question regarding the process of switching over the MySQL database information to ensure the blog worked off the tip. Again, DTH was very helpful and gave me instructions on what I needed to do to make sure there was no interruption in serving the blog. They certainly didn't have to help me with the changes so it was really nice of them to do so.
Performance
In a word - fast. Once the nameservers switched over for the main site (cincihost-dot-com), I entered the address and *bam*. No lagged delays with larger-sized images, they just popped up. Previously, the page loaded somewhat "in order". Not anymore. I hit "Enter" and it was there. Nice.
cPanel loads fast and in checking the server load here and there, it is always below 1.00.
Support
As I have alluded to above, support is fantastic. The first ticket I submitted took a bit to be responded to which was worrying. Who knows what happened, but it was responded to, oddly, shortly after I mentioned it to someone. From that point, support has been lightning fast. As I think happens a lot of times, I have submitted a few tickets in order to get everything set up and going and they have all been responded to or updated within 15 to 20 minutes. I recently submitted a ticket to have my cPanel theme changed (it default to a RVSkin which I do not like) and it was resolved in, literally, one minute. Fastest support I have ever experienced.
Summation
Really the only thing I didn't like was that cPanel loads the green RVSkin which seems cartoony to me and I much prefer the original x3 theme. This was quickly changed so no biggie.
Everything else has been absolutely fantastic as you can probably surmise.
I look forward to being hosted with DTH and have a good feeling that my father and I will be with them for a long time to come.
Thanks to Jorge, Sebastian and everyone at Downtown Host!
I have used Hawkhost in the past for a forum (pre-Litespeed change over) I was running and was very pleased. My boss needed a host for her site and HH was one of the first that came to mind. After a quick browse here, it seemed like a no brainer.
I'm happy to say that Hawkhost is still a great host for me and in some aspects, even better than before.
The thing that has really impressed me is the server and network speed. Both of the sites I have with them are purely static content and are noticeably faster than any other host I have used. Proof, to me anyway, that Litespeed really does make a difference. Uptime has been great as well - I'm sitting at 100% since August 26th.
Support is helpful, I have only needed them once for help with a weird directory issue.
I submitted the ticket as medium priority at 10:30 am, first response was at 11:14 and the issue was resolved at 12:08. Not as fast as some other hosts but still adequate by my standards. I wish they would have told me what the issue was, I have never run in to the problem before in 9 years of paid web hosting, but whatever. It got fixed and I guess that is all that matters.
I am signed up with HH for a year (for something like 22 dollars) so I will continue to update this thread as time goes by.
For verification purposes, the domains hosted with them are here and here.
i am hosted at www.indwebhost.com since 2months. I got to say that they are a nice decent hosting with cheap price. I am currently on a $7USD/year hosting.
I have 1GB space and 10GB bandwidth. and in 2months i had no downtime or slow loading. never seen there server load go above 1.00, the max i have seen is 0.47
i suggest if you have a low hosting budget and less disk space and bandwidth. you should go for their $12/year for 5GB diskspace and 25GB Bandwidth.
You can also pay $1.25/month for 1GB diskspace and 10GB Bandwidth. But you can find that for free also.
Edit: to much confusion so let me explain.
indwebhost.com is another newly domain created by resellerways.com
reselleyways.com were hacked and they lost all the databases. so they temporary created Indwebhost.com
so my account was moved to indwebhost.com servers. And now if you go to resellerways.com you can check the announcments about their lost of database.
I would just like to say that PremiumReseller has outstanding uptime, service, and support. I have been with them for several months, and have had no issues. They respond to my support inquiries in an extremely timely manner, and they also have 24/7 live online support which comes in handy.
If you have any questions about my experience, please let me know and I will do my best to answer them. Their pricing is perfect, it is not too low as to compromise service, and not so high I wouldn't consider them.
