Positive Review About Host-monkey.com
Mar 18, 2009
In this thread i would like to recommend about this company.
I was looking for a good anualy package in respectable price, and then Host-monkey offered a cheap deal and i said why not.
I just want to say that after i joined i got alot of help, anything i wanted and anything i needed.
The site contain realy good costumer system that provide many services.
After few days i decided to upgrade my plan and it was fast and courteous.
The server is realy strong and fast for me, even that im from far away land from usa.
I hope you will choose it too, you wont dissapoint.
[url]
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Jul 27, 2008
I used Web Hosting Talk to help me choose a shared web server and the choice I made was Hawk Host.
I just want to say I have had nothing but positive experiences with Hawk Host in the two months I have had it. No down times, no slow downs. Nothing.
Today (a Sunday afternoon) I had a problem with a Moodle course I am running on Hawk Host. This turns out to be a problem not with anything at Hawk Host, but with Moodle itself. I didn't know that at the time, though, so I turned in a trouble ticket at Hawk Host.
Within an hour -- remember, it's a *Sunday afternoon*, Tony had not only gotten back to me via e-mail, he had implemented a solution that is going to solve the biggest aspects of the problem until I can get things resolved with Moodle itself.
I had to come back here to share my experience. I don't post a lot of forum messages at any of the forums I visit, but I read a lot. This time, however, I simply had to write about this. I do not think it is possible to provide better customer service than I have received at Hawk Host.
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Jan 2, 2009
It's been almost 3 weeks, more or less, since I signed up with XenVZ (xenvz.co.uk). Sean does a good job on support whenever I put in a ticket - fast responses, always.
As for network stability, it hasn't disconnected from Quakenet (IRC network) since I've gotten it - signon 17d 20h 40m 25s ago.
As for speed, 19:36:39 (10.80 MB/s) - `100mb.test' saved [104857600/104857600] (from cachefly).
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Feb 11, 2009
I'm a VPS customer of Hostchum.
I found good customer support officers there.
They provide about 20 hours a day live-chat service .
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May 11, 2009
Now I'm about two month with sologigabit.com and want to share some impressions with you.
Sologigabit was extremely helpful to me. I needed server with custom config and they ordered some hardware for me. They take only two month upfront.
While they didn't have hardware required, they set up server for me and made it available, so I could familiarize myself with a system. That helped me a lot when I started to install system later.
They didn't offered FreeBSD as available OS to install but downloaded image for me and put installation media into dvd drive, so I could install it myself. They also were helpful providing information about system while I was installing system, as I encountered some problem with FreeBSD default kernel.
I have dedicated remote APC and KVM, so I could resolve almost all my issues myself.
Running for two month with them I didn't encountered any problems, so I probably stay with them for a long time.
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Sep 7, 2009
I am a current customer of Burst for more than 6 months already and so far I am loving their service. There are very, very minor issues but it gets resolved in a timely manner. I have 7 servers with them and looking forward to expanding more. Their sales support Shawn and Benj are very considerate and their technical support Brian is very helpful, knowledgeable, polite and treats customers the right way.
Burst live chat support (AIM) is also the best I have seen with a host.
I recommend them to everybody who's looking for a reliable network and good support!
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May 30, 2008
Thought I would share my recent experience with VertexHost.
I run a vBulletin forum and I had a VPS for over 2 years through PowerVPS. However, due to irreconcilable differences with them offering my current package at a lower price than what I was paying, then refusing to give it to me at "todays price" unless I canceled my service and transfer my data, I parted with them.
I had a "contacting spree" weekend where I contacted 23 different hosts and talked about what I was looking for (I wanted to move to a dedicated server since I figured with my community growing I might as well select a place that I could grow into)
I needed a managed server with decent specs since VB is a server intense application.
Some of the managed server "top players" I talked to were LiquidWeb, AxisHost, and RackSpace. Others were smaller companies that I had saw posted on the dedicated forum offers section.
AH took far too long to get back to me, quite a few days actually. LW would meet at a price for me (my budget was $150- about $170) at $150; however, gave me a very 'downgraded server' compared to what was being offered other places. Finally RS was just way overprices and couldn't come down to my range. Most companies gave me a round-about answer, seemed flaky, or just weren't interested in really helping me.
I had known about VertexHost because I used to host/use Infopop's Eve forum software and they were also on the forums there because they had used UBBThreads before developing their own forum software. Anyway, long story short, I decided to see what they were up to.
Billy from VH was very quick to answer all of my questions and made my sales ticket critical and a top priority. He not only told me what would need to be done in terms of transferring my forum and files (I was coming from Plesk to CPanel) but offered to do it for me.
I agreed that it would be best to have him do it, and he happily did it, free of charge I might add.
Along with transferring my forums over, he also made it so I lost no time while waiting for my domain to propagate. He set it up so the old IP from PowerVPS would send people to the database on my new server with VH.
It was such a seamless transition... my forums were down for only about 2 hours total. I might also mention those 2 hours were from a little before midnight until about 2 AM; a time when the forums are slow any way.
I don't want to get any more long winded than I already have, so in a nutshell VH not only met me on price, but they also transferred everything for me, made sure I had little down time, and were very knowledgeable about any question I had.
I cannot stress enough how highly I recommend them. I'm a loyal customer who likes to stick with what works and who appreciates my business. I do not foresee my leaving VH any time in the future. I can now sleep peacefully knowing my site is in good hands!
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Jul 17, 2008
I desperately need someone to trouble shoot and eventually fix a mySQL/PHP program we had a month ago. The problem was costing the company I do work for nearly $1,000 per day in lost money. I received 15 people contacting me off a post I made on WHT, and elected to work with Dingloo from auroinfotech.com. And what a great decision that was!
Dingloo and his associate from the get go showed great communication skills, professionalism, and most importantly... fixed the problem very fast!
I truly appreciated the work he and his associate did, and the speed in which they completed it. Our PHP script is 100% fixed (and its a very complicated PHP script) and is working great.
I love to give positive reviews, as I feel people who do an excellent job need to received praise. Thanks again Dingloo for your hard work, I truly appreciate it! You've made work around here a lot better, and we all thank you in the office!
We will continue to use your PHP/mySQL/Admin services in the very near future. I put this in the Ded. Server Forum as this included Admin work on 5 of my servers, and other Admin Duties beside programming.
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Apr 10, 2008
--An extremely positive review of 3DGWebHosting
We now have passed 60 days with 3dgwebhosting (3dgwebhosting.com) and what had started as a VPS only endeavor continues to expand based upon the incredible level of support and technical performance we are receiving.
If you would have asked me three months ago about 3dgwebhosting I would have been unable to respond...I did quite a bit of research when we decided to switch from a shared hosting offering with some large shared hosting providers to a VPS. I contacted close to a dozen providers and inquired regarding performance, packages, support, etc. and at the end of the day there was a level of comfort with 3DG that I did not have with the majority of other VPS Providers. Don't get me wrong...there were some shining stars in the bunch but something about 3dg (beyond the great pricing and flexibility) sold me on giving them a try.
Being a serial entrepreneur I have always been partial to working with smaller (at least those that felt smaller!) customer-centric firms for all of my support services from back office to technical. This was no exception. Performance is obviously critical in the technical space but I also view customer service and attentive vendors as critical factors in vendor selection.
Well the short of it is we have been on board with 3DG for over 60 days. Performance has been top notch and the level of customer support has been unmatched by any technical services provider I have used in the past. In addition, 3DG has become a strategic partner and has provided some great insight into how to globalize our technology and incorporate our clients’ needs into our technology platform (i.e. SharePoint). I truly did not expect to see this level of involvement on a consulting front and level of customization on a technology front from a hosting provider – a pleasant surprise! Kudos to David and the 3dg team. We have many sites on the VPS but our primary is glotegy.com.
If my business provides a level of service that is worthy of praise I always hope that my clients will speak their mind and help me spread the word about what I am trying to do. With that said I cannot recommend 3DG highly enough!
Since the inception of the VPS we have also put in place a dedicated server at 3DG that is running Office SharePoint Server and will be live with a hosted solution of Microsoft Dynamics 4.0 CRM with 3DG sometime next week.
Sorry for the long post but as you can probably tell I get pretty passionate about my business and those firms who help me with my global endeavors! To sum it up...finally...3DG is attentive, customer-centric, and a valued business partner.
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Dec 23, 2008
[url]
We've been having trouble with uptime and a SQL box through Lunar Pages in the past couple months and we couldn't take anymore trouble. As such, we went looking for a new Windows VPS provider. Given I'm not a Windows person by default, my daily computer is a
Mac, I needed some hand-holding for the transition.
Through the research for a Windows VPS supplier here at WHT, I selected several firms to investigate and communicate with. Principally Host My Site, Liquid Web, and Bird Hosting. After conversations with each via email and phone calls, Michael of Bird Hosting [url] quickly rose to the top.
Michael, once we informed him of our intention to move to him, had our single-domain Windows VPS migrated from LunarPages to Bird Hosting overnight. Even when a SQL access issue rose up, Michael has been quick to respond and get our support system up and running again.
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Feb 6, 2008
My boss sent me a link to a story about Network Solutions scamming people into paying their inflated rates for domain registration. I don't know if this has been covered here before, but i thought I would spread the word just in case. There is already a discussion on it on Sitepoint.
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Jun 26, 2008
Namecheap.com offers PositiveSSL certificate for free at the moment
[url]
I was wondering what is its encryption ability compared to RapidSSL certificate?
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Sep 26, 2009
Any one have any thing to share with us regarding the one.com hosting company (located in UK)?
According to their awards page:
"#1 UK Budget Web Hosting Provider - UK Web Host Directory - June 2009"
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Apr 22, 2008
I did a search on this site, and read a lot of negative things about site5.com
Is it still a 'bad'company or has their service changed?
Is it better to take a hosting with hostgator.com
Because aren't they overselling their packages: 1500 gb (storage) and 15.000 gb (bandwithe)
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May 21, 2008
After few days of not getting even "one" spam out of average 70 messages a day...the company manager got angry! He thought the mail system is down.
Our provider - a VDS subscriber who rent us shared plan for a website - said: we changed nothing. I confirmed: did you install any new anti-spam software on the site...they said: NO.
In a next conversation with the company manager, they told him they installed a new anti-spam software on the whole server and cannot make it off for our site specifically.
The problem is, they already had a kind of anti-spam software which only "marks" spam-like messages with "**SPAM**" in the subject line, and doesn't mark others. I am afraid some customers' emails get marked and deleted with this new software they claim implemented, based on false positives.
Many times I get my emails in Yahoo and Hotmail go to Spam/Junk folder for some not-widely known reasons, like sending to myself, while putting recipients in CC, and other strange reasons like just using CC in an auto-reply!
something any non-tech person might do.
I am thinking in switching to a new host where we only host mails (mx record), so we don't have "any" email deleted without our check.
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Mar 11, 2008
I don't really know much about how mod_security rules work, I've just clicked on default configuration in WHM.
Anyway one user on our vbulletin board has pmed me saying he can't access the board. He gave me his fixed ip. And I noticed it is in CSF denied ip list as:
lfd: 5 (mod_security) login failures from xx.xx....
I've checked mod_security log and it has like twenty entries for this ip saying: ....
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Mar 12, 2008
Got this error on rkhunter 1.3.2
Quote:
[12:16:24] /usr/bin/wget [ Warning ]
[12:16:24] Warning: File '/usr/bin/wget' has the immutable-bit set.
Is that a concern? What does it mean?
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Jul 9, 2007
I tried a little searching both in Google and on here but this is probably going to be a private or member-based thing anyway.
I've gotten a couple comments that some of my outbound personal mail is ending up in spam folders. I think it's almost completely limited to having Outlook (or Express?) as a client... which I assume doesn't even do network-based lookups. Nonetheless I don't seem to be on any blacklists, and running it through my own spamassassin filter comes up basically zero score. But the fact that more than one person has had the problem concerns me greatly. Also, I haven't seen any significant reason why the content itself would trigger anything.
I realize a public spam test service would basically be a "testing ground" for spammers to evade detection, but there's obviously legitimate uses as well... is there such a tool somewhere? Thanks for any advice. Public information sharing is key to a forum, but PMs are welcome in this case.
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Jun 24, 2009
This review is based off of my personal experience with RAM Host VPS [url][ over the past 2 weeks.
100MB Test: [url]
My UnixBench results (which I'm told is on a fully loaded server):
[url]
Bottom Line:
Great value VPS provider whose owner has a background in UNIX and security.
Detailed Review:
I'm new to this forum (brought here by the hacking incident of my previous provider since I couldn't actually get any useful information out of them directly), but I have experience in hosting and security and over the past 15 years I've held paying posititions as as UNIX sysadmin, Network engineer, and Security engineer. I've also run my own co-located Linux servers before (even Debian on a SUN pizza box) as well as most recently utilizing shared hosting faclities to run the majority of my web sites. I run Linux (Debian and Ubuntu) as well as MAC OS X at home.
My first experience with VPS hosting was with a VPS provider that had almost a week of downtime due to a hacking incident. I also had another incident with this same provider where I believed the host system was compromised but support totally wrote the incident off, so needless to say, I wasn't off to the best start in the world of VPS's. I knew that I was tired of my shared provider having over-loaded servers, thus resulting in horrible laod times for my Gallery 2 installations, but I wasn't sure about trusting my previous provider since they appeared to have little to no security experience.
My search for a good VPS provider has ended with RAM Host. I found them by seeing them referenced in the "Speed Test" section as well as a "Benchmarking" thread. Their benchmarks and speed proved to be above and beyond what I was getting from my other provider, not to mention I did some research on the company and owner and determined that he was much like me:
From: [url]
Quote:
I also have a business - RAM Host.us - it is shared and virtual dedicated server hosting with professional features run by professionals for professionals. I founded it because I was sick of web hosts who treat their customers like idiots. Because we cater to the smart person, it has the effect of allowing us to charge much less than others - the untapped market of smart people who don't want / need / can afford a full blown dedicated server or expensive VPS and all the administrative overhead that it entails. We cater to the programmers (including the python ones) and webmasters - raw fully-featured web hosting with specifications that can be customized based on your actual needs so you don't pay for stuff you don't want.
Not to mention Robert appears to have security experience and has had paying jobs in the security field. Based on this information, and being in the security field myself, I was convinced that I should at least give the little guy, RAM Host, a shot. I initially inquired with support about my needs and almost immediately received a response. My initial concerns were with regards to continuity of business if something were to happen to the owner since the company appeared to be a small business. Robert assured me that there was another person involved with day-to-day operations that would at least provide me with 1 months notice if something were to happen. This is more than enough time for me to move my sites elsewhere.
My VPS was setup within about 15 minutes of my order being placed. The web console wasn't anything special, but it wasn't HyperVM (which made me happy). It does allow you the abilty to see your IP, bandwidth used, power on/power off/reboot your VPS, and the ability to reload it with the UNIX distribution of your choice. By the end of the day I had already restaged my VPS, moved my sites over (transferred 10GB of data in about 15 minutes!) and they were being served from RAM host. The speed and benchmarks quoted were exactly as advertised. I've had the service for 2 weeks and haven't had any issues with bandwidth or response times to my sites. Ping times are good, and overall connectivity seem to be on par with my previous provider.
You may have concerns about going with a small company to do your hosting, but sometimes the personal service and support you get from a small company outweighs the limitations. Nothing demonstrated this more than not being told what was happening with my previous provider when they were hacked.
Pros:
- Price - 11.99/mo for 40GB Storage, 500GB Transfer, 512/1024MB RAM VPS
- Fast install, fast servers, fast network connection
- Servers are not overloaded or oversold: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz with between 4-6GB RAM serves typically 9 VPS customers per server, absolute maximum of 11 per server)
- Fast and Knowledgable support; they surely don't treat customers like they are idiots!
- Customized plans so you get exactly what you need.
- Includes weekly backups with customer allowed downloads and support can perform restores if you haven't downloaded the latest backup.
- Not running HyperVM!
- IRC client access is allowed for VPS's (not IRCD)
- Status page updates with upcoming planned outages, etc
- Reported an issue with network speeds when developer was testing backups, and they responded with an answer within 5 minutes and had resolved the issue.
Cons:
- Disks are not running RAID however hardware is new and backups are performed
- No emails were received when an outage occurred however it was on the status page
- Backups are weekly and bandwidth to perform restores are currently limited; however this is currently a work in progress as features are currently in the works for the backup process and should soon provide faster restores (restore data available from the same datacenter). Either way, no matter what your provider provides you for backups, you should make your own (as obvious by many that lost all of their data when FSCKVPS/VAserv was hacked).
- No RDNS.
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Jun 3, 2008
When I first got into the world of webhosting about 2 or so years ago, my friend introduced me to Xehost, and I'm still a customer there now. I've had a few problems (constantly going over the bandwidth limit, but that might be my own fault) but generally I thought it was pretty good. I of course however had nothing to compare it to.
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Mar 5, 2009
I've never written an online review before but felt I really had to find a way of recommending Cyber Host Pro. I've just reached the 2nd anniversary of being a customer of theirs and in 2 years they have not once taken more than 1 hour to respond to a question. Quite often it has literally taken 2 minutes for them to respond to my email.
I really recommend this company as I have never experienced such fast, helpful and polite service. I also think their hosting plans are particularly good value.
Previously I had been with UKHost4U and I thought this group were the worst and most amateur outfit I'd ever seen.
It taught me very quickly that the service is the best thing you can pay for and for this I would definitely say Cyber Host Pro are unbeatable.
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Oct 7, 2009
I would like to inform everyone of my experiences with The Prime Host.
3 Months in, I have nothing but good things to say. For all technical issues, they always reply within at LEAST half an hour, and if it's going to take longer to get something done, they come back and inform you they are working on it, they don't keep you in the dark which is one of the biggest things I've noticed that hosting companies do sometimes!
Yes, I've had a couple of problems, one with a particular domain I use that kept getting hacked - but I'm 99.999% sure this was due to a wordpress problem (2.8.4 vulnerabilities anyone? Or possibly an addon), as none of my other domains have been hacked.
Regardless of this being a wordpress error or not, The Prime Host have been nothing but helpful towards me during the whole process. Darrel (Owner??) & the other support crew are great - they offer advice on what we can do to help prevent future problems etc.
I guess the biggest things for me currently are:
Speed of response
Speed of page loading
Competence of support staff
Uptime
For the price I pay, and the benefits I get (WHMReseller, WHMCS License), this really is a SPECTACULAR service.
I will update this thread as time goes on.
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Apr 24, 2008
WHT reviews and foru input have been a great help for me in figuring out what new VPS hosts to go with. So I'm posting this to offer similar insight and helpful information. Based on reviews here and other research, Final 3 picks
1. KnownHost
2. PCJAGUAR
3. LiquidWeb
(was also considering wiredtree but they only been around since June 2006)
Factors: Servers, support, price, complaints
All 3 host where about the same for servers, support and price-wise they all in the same ballpark.
Knownhost - no complaints found
The other 2 - yes complaints found
The main reason we chose LIQUIDWEB:
faster ping test, has phone number for support, replied to complaints properly.
VSP setup - 1/2day
SUPPORT ISSUES:
1- Sonar Service Monitoring states: Error retrieving monitoring information
1 hour 15min. for un-automated reply and issue fix in 15 minutes
2- ERROR WHEN LOGIN INTO WHM OR VPS PANEL
website certified by unknown authority - security error: domain name mismatch
security certificate error and Nameserver problem
15 min. for un-automated reply and issues answered properly.
1st issue - The certificate error that shows up when logging into CPanel/WHM is normal, as it is a self-signed cert. You can just tell your browser to accept the certificate and you should not receive the error any more.
2nd issue - The hostname entry can be fixed by simply clicking the button to automatically add an A record in WHM
3. E-mail being returned problem with its delivery.
15 min. for un-automated reply and issues answered properly.
It appears that an udpate was made with your registrar yesterday which may be causing this issue. (My domain registar was taken a little longer than usually in DNS propagation)
4. questions concerning server config, ClamAv, Trojan Horse scan results, configuring cpanel backup, cPanel/WHM Updates.
6 min. for un-automated reply and issues answered properly.
So far, network availability has been excellent and the support team has been helpful. I only wish that thier Knowlege base was a little more expanded for VSP functions are not setup by them that are optional and should be properly configured to tighten up the server further.
Will updated again about Liquidweb in a month or so.
also have a reseller account at Hostgator for about 2 months now after switching over from fatnetwork, good so far.
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Sep 29, 2008
While searching on Ebay I came across a company offering hosting at $1 first month 18.95 every other month for master reseller hosting. This company refers to themselves as Xpaw Media with there hosting company "My Power Host". To start, they lie to you, and say you can host anything. I asked before becoming a member if I could host remote proxies. They said this would be fine. I started selling proxy websites WITH hosting to make a little extra income. After a couple of weeks, having several paying customers, I notice ALL my accounts have been suspended. I contact them complaining, and they say they no longer allow remote proxies. I lost nearly 40 paying customers!
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Sep 30, 2007
I bought a VPS from lowest host long back (around 2 months back) , I had dropped my mind to run my site so I ran my VPS with them for a motn and then closed my site and kept backupin my PC..but then I made my mind to start my site again but backup was deleted from my PC by mistake..Then I sent a mail to lowest host and I got my backup back even after 2 months of suspension
They just rock give them a try
[url]
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May 20, 2007
CI Host has really gone through some changes when I started with them. I have had dedicated servers before for personal projects and such. This was my first colocation.
Starting Up
Signing up was a bit of a pain, as I had to sign my contract and fax it off a few times. I'm not sure what the mix-up was. On all three I had cover sheets with who it needed to go to and what it was.
Set up after I shipped the server was pretty quick. I was using their Dallas Datacenter at this point.
Dallas Datacenter
CI Host was pretty much selling a budget network service which was fine for me. As long as it would stay up. I didn't have any network down time that was too horrible, though I do run a site with a lot of visitors around the clock. They had a couple of incidents with "Emergency Maintenance", however, they don't usually tell you much unless you call the techs. at the DC directly.
Their Dallas DC bottlenecked worse and worse. My download and upload speeds started to get much slower. Everything was loading just like their website does now. The big delay and then the gzipped site loads all at once.
Chicago Datacenter
I had my server shipped to their Chicago DC and they then wanted me to sign a new contract with them, which I didn't want to do at this point. They also wanted me to pay overnight shipping. They promised me better peers and no bottlenecks. The shipping fee was a reasonable requirement, however, I tried to talk them into letting me try the network for 30 days before signing a new contract (I'd still be paying for the service though!). They politely said that they couldn't do that. So I sent anyway....
The server arrived. Fast too. They didn't install the server so fast. It seems they hooked it up and forgot to assign my new IP Addresses. It did come up. There was some downtime at first. I called the DC and asked about it. They said it was my CAT 5e cable and it was intermittant, so they were crimping me a new one.
There was still a little bit of network downtime as twice a DC tech. "tripped over my router's power cord", which was plausible.
I needed a reboot for a kernel update. They were very slow with their "Emergency Number", so I called the DC directly.
No answer. None. Many times. I called their Dallas Corporate. The menu sent me to customer support where I immediately asked to talk to their supervisor who I then in turn immediately asked where the DC Techs. in Chicago were. They had acted surprised and had one that called me back from Chicago in about 30 minutes and reboot my server.
Their network was better, but nothing to brag about. It was still Cogent afterall. Soon after they fired their DataCenter Manager in Dallas and Chicago after many complaints, so I was told. They also seemed to had forgotten that I needed to sign a new contract for the move. Though I get billed of course and keep my payments up.
Soon after the change of managers the promised new peers came online. YIPES! and GlobalCrossing. Still nothing to brag about from CI Host's DataCenter. I was bursting up to 11 Mb/s up and down if I needed. The routes to the server didn't have any bad switches or horrible latency spikes.
They had at least one tech. there at all times. They also seemed a bit more helpful when I called. And they had finally gotten a crash cart (monitor, keyboard, mouse, etc.) to hook up to the server if needed instead of having to take awhile to find the equipement and set it up.
Their knowledge of Linux left much to be desired for the most part. But you get what you pay for and I could walk them through anything that I needed them to do.
There was one incidence of my log rotator seg faulting causing my webserver to go down and called me letting me know. I'm not sure why as when I've brought my webserver down for recompiles and such in the past they had never called me. The did hook it up in their office and troubleshot and fixed it for me as I was away on vacation. They never charged me for it.
Their Data Center is obviously undermanned by the way. There is usually one technician everytime I call. Sometimes there have been two.
The network has gotten a bit better it seems in the past year. Doing traceroutes to my server have revealed using SAVVIS provided by Equinix.
Sales
At the beginning of my colocation I was given a "Dedicated Sales Rep." by the name of Richard Lusk. He was great. He used to check in on me to see if I was happy with the service every so often and once when my bank changed software to interact with Visa, my card was denied and Richard kept my server up until a couple of days later when my bank's software was working and I paid.
Later, I was assigned a new Sales Rep. apparently who never has talked to me, except for a few inquries to which she was pretty slow at getting back to me on. Afterwards I just used the sales dept. for iqueries and they were just as slow. Mostly I kept up on new deals and such.
Just recently I sent in an email to them with 17 questions and two days later they answered two of them. I guess they researched one question a day? I'm sure their phone sales is probably better. But I do hate being on hold for any amount of time.
Conclusion
I guess you could say that I've had mixed dealings with CI Host. They seem to be improving in some areas and devolving in others. I wouldn't recommend their network to a webhosting provider, except maybe as a cheap solution for fail-over (as the backup).
I've never rented a dedicated machine from them, so I can't really comment about them, except that they have some bad reviews here about it.
Just remember that you get what you pay for and all Data Centers are not equal.
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Aug 19, 2009
I recently picked up an account with Downtown Host to host my dad's site and wanted to start a thread that I will update as time goes by. I know there's a "honeymoon period" with most hosts and sometimes, like my wife (LOL.. kidding *hides*), things change as things progress..but I have been very impressed.
So, to get things started...
Ordering Process
Easy as it usually is these days. Although the space isn't really needed, I picked up their Bronze plan for 6 months and it worked out to be about $50 USD thanks to a handy coupon. This is the first time I have ever had enough preliminary confidence in a host to go for 6 months up front (outside of getting a ridiculous deal) and I hope to not to be disappointed and regret the decision.
DTH does use a phone call fraud verification system on new orders which I appreciate. I think it shows that they are proactive in sorting out bad purchases and is one of the nicer fraud-detection interfaces I have come across. I believe Wirenine is the only other host I have used that employs a similar system.
Jorge (Jedito on WHT) was very helpful in the ordering process which, again, I appreciate and was pro-active in helping me getting me on board quickly even going so far as to drop me a line welcoming me aboard.
Initial Transfer, Etc.
Once again, very easy. There were a few hiccups that were issues on the previous host's side in terms of creating cPanel back ups so things could get moved over. Both techs were extremely helpful and kept me updated throughout the process, notifying me of even the slightest issue (again, none on their side) in getting files moved over for two domains, some of which included add-on domains.
One of the sites I moved over included a wordpress blog that was previous its own account under a reseller plan so I had a question regarding the process of switching over the MySQL database information to ensure the blog worked off the tip. Again, DTH was very helpful and gave me instructions on what I needed to do to make sure there was no interruption in serving the blog. They certainly didn't have to help me with the changes so it was really nice of them to do so.
Performance
In a word - fast. Once the nameservers switched over for the main site (cincihost-dot-com), I entered the address and *bam*. No lagged delays with larger-sized images, they just popped up. Previously, the page loaded somewhat "in order". Not anymore. I hit "Enter" and it was there. Nice.
cPanel loads fast and in checking the server load here and there, it is always below 1.00.
Support
As I have alluded to above, support is fantastic. The first ticket I submitted took a bit to be responded to which was worrying. Who knows what happened, but it was responded to, oddly, shortly after I mentioned it to someone. From that point, support has been lightning fast. As I think happens a lot of times, I have submitted a few tickets in order to get everything set up and going and they have all been responded to or updated within 15 to 20 minutes. I recently submitted a ticket to have my cPanel theme changed (it default to a RVSkin which I do not like) and it was resolved in, literally, one minute. Fastest support I have ever experienced.
Summation
Really the only thing I didn't like was that cPanel loads the green RVSkin which seems cartoony to me and I much prefer the original x3 theme. This was quickly changed so no biggie.
Everything else has been absolutely fantastic as you can probably surmise.
I look forward to being hosted with DTH and have a good feeling that my father and I will be with them for a long time to come.
Thanks to Jorge, Sebastian and everyone at Downtown Host!
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Oct 9, 2009
I have used Hawkhost in the past for a forum (pre-Litespeed change over) I was running and was very pleased. My boss needed a host for her site and HH was one of the first that came to mind. After a quick browse here, it seemed like a no brainer.
I'm happy to say that Hawkhost is still a great host for me and in some aspects, even better than before.
The thing that has really impressed me is the server and network speed. Both of the sites I have with them are purely static content and are noticeably faster than any other host I have used. Proof, to me anyway, that Litespeed really does make a difference. Uptime has been great as well - I'm sitting at 100% since August 26th.
Support is helpful, I have only needed them once for help with a weird directory issue.
I submitted the ticket as medium priority at 10:30 am, first response was at 11:14 and the issue was resolved at 12:08. Not as fast as some other hosts but still adequate by my standards. I wish they would have told me what the issue was, I have never run in to the problem before in 9 years of paid web hosting, but whatever. It got fixed and I guess that is all that matters.
I am signed up with HH for a year (for something like 22 dollars) so I will continue to update this thread as time goes by.
For verification purposes, the domains hosted with them are here and here.
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Mar 29, 2009
i am hosted at www.indwebhost.com since 2months. I got to say that they are a nice decent hosting with cheap price. I am currently on a $7USD/year hosting.
I have 1GB space and 10GB bandwidth. and in 2months i had no downtime or slow loading. never seen there server load go above 1.00, the max i have seen is 0.47
i suggest if you have a low hosting budget and less disk space and bandwidth. you should go for their $12/year for 5GB diskspace and 25GB Bandwidth.
You can also pay $1.25/month for 1GB diskspace and 10GB Bandwidth.
But you can find that for free also.
Edit: to much confusion so let me explain.
indwebhost.com is another newly domain created by resellerways.com
reselleyways.com were hacked and they lost all the databases. so they temporary created Indwebhost.com
so my account was moved to indwebhost.com servers. And now if you go to resellerways.com you can check the announcments about their lost of database.
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Aug 11, 2008
I would just like to say that PremiumReseller has outstanding uptime, service, and support. I have been with them for several months, and have had no issues. They respond to my support inquiries in an extremely timely manner, and they also have 24/7 live online support which comes in handy.
If you have any questions about my experience, please let me know and I will do my best to answer them. Their pricing is perfect, it is not too low as to compromise service, and not so high I wouldn't consider them.
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Sep 20, 2008
we finally did the switch to Hawk Host last night. The account setup went well and I talked to Tony personally about an issue I was having getting the log in for cpanel.
Got the site uploaded and everything fine. I did have an issue with some random php errors but submitted it to support and it was fixed before the end of the night.
Overall very impressed so far and the site seems to have a quicker load time that it ever has. Also can't beat getting 45% off thanks to the code in the hosting deals forum. I have a mailing list up and running and am looking at other scripts that might be useful at the moment.
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