Host Company Not Responding
May 18, 2008
our site is having problems since a week or so our forum is down, our emails are all down
we have 10 staff using different aliases on the same email domain our hosting provider is bluefishhosting.com we have been unable to reach them since the last week we have contacted the company that bluefish buys their reselling account from, but they also tell us to wait another 7 days our office cannot bear this down time of 14 days
IS THERE ANY OTHER FASTER SOLUTION?
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Jul 25, 2008
I'm checking out these host companies and I want to know whether they are good or not, and which one is the best.
webhostingpad.com
tmdhosting.com
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Apr 21, 2009
there was a site that showed the host company if you searched by domain. unfortunately I didn't bookmark it.
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Dec 10, 2008
Is it possible to prevent the hosting company to take your source code and content?
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Aug 27, 2008
I was wondering if all hosts can pretty much handle streaming mp3 and video, or if there are certain things I should consider when looking for a host? I dont have a big budget or anything, so I guess a shared server package is what I would have to go with.
I am an independent musician with my own (very) small record label.
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Dec 18, 2008
Do you host your hosting company's sites at your competitor's company/servers?
Eg. You sell VPS, your company site is hosted at another VPS provider..
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May 14, 2009
i'm unable to the response times of my server. The server resolves the correct ip to the ping domain but gets a request timed out.
I'm using a firewall but i don't know whether is that the case. If so what should i do to correct this issue.
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Aug 5, 2009
i've been trying to contact Gigenet Sales for over 24hours via email and live chat, but no reply from both email & live chat.
is gigenet reliable?
i've seen many great review about Gigenet but why can't they reply my sales inquiry?
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Jan 6, 2007
a pretty weird problem is happening on one server
# ps -auxw | grep exim
mailnull 538 0.0 0.4 5448 2044 ?? Ss 7:16AM 0:00.01 /usr/local/sbin/exim -bd -q30m (exim-4.64-0)
mailnull 1568 0.0 0.4 5448 2048 ?? S 7:22AM 0:00.00 /usr/local/sbin/exim -bd -q30m (exim-4.64-0)
# telnet 127.0.0.1 25
Trying 127.0.0.1...
Connected to localhost
Escape character is '^]'.
and nothing else... I don't get the EXIM banner, so many things are not working
mainlog or rejectlog says nothing about that...
mainlog just says everything is ok after I restart it:
exim 4.64 daemon started: pid=1664, -q30m, listening for SMTP on port 25 (IPv6 and IPv4)
I find it strange too that sockstat and netstat doesn't show anything about the smtp server (this is running FreeBSD):
# sockstat -4 | grep 25
# netstat -an | grep 25
# sockstat -4 | grep -i smtp
# netstat -an | grep -i smtp
#
I tried to use the default config and got the same error
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Mar 24, 2009
I have a very strange problem. Yesterday morning I got a "server down" alert. Restarted httpd and everything run ok ... until today morning, the same problem again.
Symptoms:
1. The webserver did not stop working, it just took too much time to respond.
2. I cannot find anything suspicious in the logs.
3. I started to log the number of apache processes in 4 minutes interval, it did not increase during the failure but remained at a very reasonable number.
4. Now, almost 3 hrs from the last failure, there are 36 apache processes, each eating 14M RAM, server has 4GB ram total, no swapping, almost 3GB are free (cached).
The question is.
How should I prepare for the expected tommorow failure, to be able finaly localise the problem?
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Apr 21, 2009
I have 3 servers ServerA(Web, mail), ServerB(MySQL+Master replication), ServerC(Mysqlslave+web)
It happens that my website stops responding for few mins and then it comes back again automatically. I checked the server logs but I couldn't find any suspicious.
Also, while the website is not accessible when I try to connect internally from ServerC to ServerA or ServerB using SSH. It takes lots of time (approx more than 60 seconds) to connect. When website starts working SSH is also working fine.
This is very complicated for me. Can anyone let me know what should be the problem or how can I find root cause of this problem?
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Feb 8, 2009
it has been over 36 hours since I submit a ticket to GixxerPC because I can't login to my client account and I want to cancel my VPS.
I guess they have decided to close their doors to me once I asked for a cancellation because a friend of mine is letting me use his VPS.
I am hoping that this topic will catch the eyes of some GixxerPC staff so they will answer my ticket.
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Feb 17, 2008
I have submitted a ticket 15 days ago and still no response from Talanovbackup.com. I mentioned an error on their site which seems to be fixed now but I am still unable to login to my data by SSH.
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Nov 16, 2008
We got a trouble with their service and they don't reply our complain message looking for a good solution. Up till now we still waiting for their respond..Asish...WHERE ARE YOU...!
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Oct 31, 2008
Server is responding slow!
My server is responding slow
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Dec 2, 2014
recently I have update our Apache 2.2 instance to 2.4.10, and started using Apache in Windows 2008 R2 64 bit (before we were using it in Win 2003). Our Apache is used mainly as reverse proxy to 3 apps. Well, it seems that, even if I have scheduled a nightly reboot of its service, every day it hangs, becoming unresponsive and forcing us to restart it to make it work again.
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Dec 11, 2008
ThePlanet not responding to a ticket for nearly a week?
I've used theplanet for years, but haven't used their support much. But after getting a new server, I discovered the configuration wasn't as promised (it was missing 5 IPs).
I left a ticket last Friday afternoon (12/4), but no response so I called support on the weekend. Although he promised they'd expedite it, the only result was a slightly sarcastic post to my ticket implying my expecting an acknowledgement within 24 hours was unreasonable.
I called on Monday, and the salesperson promised a manager would respond by Tue. Nothing by Wed, so I called again, and was promised that someone would contact me shortly but still nothing.
So now it's just a day short of a week after filing my ticket, and nothing but a runaround. Has their service gone downhill that much recently, or is it just me?
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May 21, 2007
I got my hands on a used 2161DS (unit only, no cables etc), but somehow it doesnt seem to respond on the hyperterminal to any keyboard input.
As its used it doesnt have any support directly from Dell and Dell is unable even to give us a cost estimate as the service tag number is not in their system. Anyway...
When I power up the 2161DS KVM-Over-IP switch all I get in the Hyperterminal is
---
Verifying subsystem flash versions...
<snip>
DELL 2161DS Console Ready...
Press any key to continue
---
From there on its not working. The keyboard and mouse directly connected to it are working. Also all the menus, but we can set the network address, do firmware updates etc, only from the serial port connection (once the serial port is working).
I checked the hyperterminal settings (9600 baud, 8 bit, 1 stop bit, no parity, no flow control).
Is there anything that I might be missing?
Perhaps I have to use something like a crossed serial cable instead of a straight one ?
Character set issues?
Terminal type issues?
We have spent days in front of the machine and on the phone with Dell without really getting anywhere. Its our first 2161DS so I still want to believe that we must be missing something.
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Jan 17, 2014
I have a problem with slow Apache 2.4.4. It's only related with https which is in general 5 time slower than the same site via http. I see this difference on the monitoring software which is measuring response time to http and https every 5 seconds. In some cases i got even timeouts in the browser on https while in the same time site is opening over http - slowly but opens always.
Apache runs on Win2k8 Enterprise, Version 2.4.4 x64 - VC10. Server is connected with quite poor internet connection as it's located in Africa. Despite of connection quality http is working properly all the time.
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Feb 21, 2012
I use apache 2.4.1 and mod_fcgid (same config form apache 2.2.22+mod_fcgid 2.3.6) and without any error message, apache stop responding randomly.There is no problem with apache 2.2.22+mod_fcgid 2.3.6 and with apache 2.4.1 + php5_module i have
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Jul 14, 2008
I have two whm cpanel servers on one provider and they both reporting same
error when i click on phpmyadmin on whm:
#2002 - The server is not responding (or the local MySQL server's socket is not correctly configured)
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Nov 19, 2007
I'm having a very odd problem with one of my Linux (CentOS) cpanel server, all the server's services (http, ssh, mail, dns, etc) stop responding but the server still responds to ping.
I can't find anything wrong at all on the log files either, and the technicians that manually restart the server have told me that there is no indication of a problem on the screen.
I suspected a hardware issue and had the data center techs run a hardware test on the server but everything cleared ok.
This issue started a couple of weeks ago, no major upgrade or install took place when it started happening. From what i can see the halts are completely random, some times it goes for days without it happening and some times it happens just hours after the reboots.
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May 26, 2014
Just got a strange problem on my plesk server. (11.0.9)
Qmail isn't working...
In Home>Tools & Settings>Services management SMTP "Server (QMail)" is stoppped.
When I try to start it, it say "Information: Please allow for some time for the service to start." but never starts...
In command line i try to restart it with "service qmail restart" and it says "OK" also if i run "service qmail status" it says "qmail-send (pid 2880) is running..."
but, it really doesn't work... queue is getting bigger and smtp isnt responding...!
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Jun 30, 2015
I have made a fresh plesk 12 install on a cent os 7. all is working fine except the SSL 443 port. on startup the following error message is thrown:
Code:
nginx.service - Startup script for nginx service
Loaded: loaded (/usr/lib/systemd/system/nginx.service; enabled)
Active: failed (Result: exit-code) since Tue 2015-06-30 17:55:37 CEST; 6min ago
Process: 800 ExecStartPre=/usr/sbin/nginx -q -t (code=exited, status=1/FAILURE)
Process: 797 ExecStartPre=/usr/bin/test $NGINX_ENABLED = yes (code=exited, status=0/SUCCESS)
Process: 788 ExecStartPre=/bin/echo Starting nginx service (code=exited, status=0/SUCCESS)
[code]....
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May 19, 2015
Since 15.05.2015 smtp experiencing problems.
Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.
real 4m10.629s
user 0m0.000s
sys 0m0.002s
After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.
I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.
Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.
I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.
This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?
Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM
update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)
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May 10, 2009
If i'm running a web hosting company, and I want to add security obviously, which firewall should I buy? (hardware firewall)
And money is not an issue. Additionally, how important is an IDS or IPS? If they are important, any suggestion on a certain model I should buy?
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Jun 22, 2009
about choosing unlimited disk space company. Which one of them is considering the best? Bluehost, Host1Plus, Hostgator, Dreamhost, Justhost?
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Aug 31, 2009
I'm planning to launch an e-commerce website for photo and gift printing. I went on Google and found a few websites having Top 10 web hosting companies information. I am really confuse which one is the best for my website.
I'm not sure how many users and traffic the website will get and don't want to pay extra $$$s for VPS or dedicated servers
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May 8, 2009
create VPS PACKAGES under my cent0s dedicated server?
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