Services Stop Responding, But Server Responds To Ping
Nov 19, 2007
I'm having a very odd problem with one of my Linux (CentOS) cpanel server, all the server's services (http, ssh, mail, dns, etc) stop responding but the server still responds to ping.
I can't find anything wrong at all on the log files either, and the technicians that manually restart the server have told me that there is no indication of a problem on the screen.
I suspected a hardware issue and had the data center techs run a hardware test on the server but everything cleared ok.
This issue started a couple of weeks ago, no major upgrade or install took place when it started happening. From what i can see the halts are completely random, some times it goes for days without it happening and some times it happens just hours after the reboots.
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Feb 21, 2012
I use apache 2.4.1 and mod_fcgid (same config form apache 2.2.22+mod_fcgid 2.3.6) and without any error message, apache stop responding randomly.There is no problem with apache 2.2.22+mod_fcgid 2.3.6 and with apache 2.4.1 + php5_module i have
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Nov 2, 2008
15ms ping vs 40ms ping vs 170ms ping
Which you think is still acceptable for a website?
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Oct 31, 2008
Server is responding slow!
My server is responding slow
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Jul 14, 2008
I have two whm cpanel servers on one provider and they both reporting same
error when i click on phpmyadmin on whm:
#2002 - The server is not responding (or the local MySQL server's socket is not correctly configured)
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Mar 11, 2007
I have 2 CPanel servers. I wanted to transfer multiple accounts via WHM but it gives me error that I cannot SSH into the other server.
I tried to ping the 2nd server from 1st server and it gives me:
root@s [~]# ping xxx.xxx.xxx.7
PING xxx.xxx.xxx.7 (xxx.xxx.xxx.7) 56(84) bytes of data.
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
cping: sendmsg: Operation not permitted
I added both server IP into allowed list inside my APF firewall on each server as well.
I rebooted both server earlier before, but it is still not solving my problem.
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Jun 21, 2007
I have a problem with my server, that i can't not ping
Quote:
[root@server apf-0.9.6-2]# ping yahoo.com
ping: unknown host yahoo.com
But i can log in the ssh. i just installed apf, i check conf.apf to made sure there are port 80, but it still can't ping.
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Oct 7, 2009
So I'm wondering what if anything I can do to get a better ping from my 1and1 server.
It's located in Wayne, PA and my ping floats around 70ms and I'm in South Lake Tahoe, CA. I only ask because there are servers with Peer1 hosted in New York, NY that give me a ping around 20ms.
Thanks for any help or advice.
Its a Windows Server 2008 Web Box.
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Jan 28, 2009
i am hosting a GunZ Server on a VPS,
i wana to open 2 servers, ( Quest / clan ) 2 names,
but, i can'T open the 2, only 1 if i opened the 2 one of them is getting for all palyers 999 ping ( Agent Error )...
well this is may caused by AE, how can i fix this?
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Dec 14, 2006
I have a domain name for example test.com, and have subdomains for it 1.test.com and mail.test.com
main domain working fine but both of subdomains not working in webbrowser they just reply ping requests
ping 1.test.com.
it's output of /etc/init.d/named status
number of zones: 12
debug level: 0
xfers running: 0
xfers deferred: 0
soa queries in progress: 0
query logging is OFF
server is up and running
O.S: CentOS release 4.4 (Final)
DNS: bind-9.2.4-16.EL4
Apache: httpd-2.0.52-28.ent.centos4
CPanel: None
Please note that is all is working fine over a 3 year just stopping today
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Nov 3, 2009
Server load is under 1, nearly 0 io.
Ping between 200-300, normally it is around 50.
DC says their network is fine and it is my server.
So load under 1, almost no hard drive access, why is the ping so high?
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Oct 30, 2009
globichen can explain about this.
ping timeout happen frequently.
this is the 2nd time happen in a week
i've submit a ticket regarding about this
customer service replies with server is online.
i'm not bashing their service but frequently ping timeout really makes my business down lately.
Loading website takes a few min & even couldn't access to server due to ping timeout.
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Jul 28, 2008
I just installed a fresh new server with CSF
Soon I find out that my ping keeps dropping. The server was smoothly running, SSH is smooth, Website are loading fine, except I cannot ping my server. I disable SELINUX completely and it still doesn't help.
When I disable CSF, my server ping are responding back!
So I remove CSF installation and reinstall CSF, the same problem appear
How can I solve this issue?
My kernel is 2.6.18-92.1.6.el5PAE running on latest version of cPanel on CentOS 5.1
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Sep 12, 2008
I got this domain hosted on my server where i can't ping or trace it. Every setting seem to be correct, the ip address, name server...etc. and other websites hosted on the server is working fine. i can reach other websites with no problem but not this domain.
how do i trouble shoot such problem? would deleted the website and recreate solve it?
has anyone ever come across such strange problem?
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Apr 28, 2008
Here are the Servers IPs which are all located @ Malaysia but different datacenter:
Server 1:
Data Center: Brickfield
IP: 202.75.55.188
Server 2:
Data Center: Jaring
IP: 202.190.175.218
Server 2:
Data Center: Cyberjaya
IP: 202.71.103.132
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Jan 4, 2007
I have a problem with one of my domain. Some users around the world cannot access the website, but they can ping and traceroute the server without any problems. I am able to access the website perfectly.
Site URL is www.djluv.in
And we are using IPB 2.2
Moreover if theres another domain on the same server, they can access it.
There are about 25-30 users who are facing this problem, but from different part of the world so I cant even say ISP problem.
APF has been shutdown, no Ban Filters on IPB or cpanel.
What are the possible reasons why they couldn't access the website? how to fix the problem?
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Aug 1, 2009
I am facing high ping and packet loss issues with a server hosted at hetzner.de (CentOS + WHM)
For some unknown reason pings go high and stay like this (average 1500ms) until I reboot the server.
Here is a screenshot of tracert from server to me: [url]
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Nov 19, 2007
Does anyone know of any good reliable companies that can manage our servers remotely? It could even just be 1 server admin, however looking for a company with a good rep.
Searched on Google but wasn't able to find what I was looking for. Maybe searching the wrong keywords.
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Jun 26, 2008
I know about Platinum - I was wondering if anyone had any specific recommendations for server management services.
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Jul 14, 2008
How i can stop Spammer from my server?
my control panel is CPANEL !
what software i must install?
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Jan 10, 2007
as many of you know, FreeBSD is a stable system... I have many other FreeBSD servers (with the same kernel as this one) that doesn't have problems but this server keeps rebooting once or twice a day (EVERY DAY)
it's just a reboot... something very very similar to someone pushing the reset button
1) messages, security, auth or dmesg has no entries just before the reset, so the kernel is not getting aware the server is rebooting
2) the server comes back after around 10 minutes (reboot time + fsck)
this is happening for long time, so I compiled a new kernel... and the problem didn't stop
I request the datacenter techs to replace hardwares and they told me everything was replaced: motherboard, CPU, memories... and yesterday also the power suply
so I have no other idea on what to do
in fact I have one... setting a nobreak in this server power suply for 2 or 3 days to see if the problem stops, but the datacenter didn't like this idea
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Sep 23, 2008
i currnetly use no-ip to host my website from my home server, with windows server 2003. I was wondering if I could use two hosts at once. If so, can you recommend some free ones, subdomains are ok.
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Oct 26, 2009
What are the parameters, other than the tcp services(http,smtp,ping,dns,mysql), would you monitor on a server/vps to ensure its smooth running(free mem,disk usage,user_beancounter etc...)? if any, what is the monitoring tool/and the plugin that you use?
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May 22, 2008
Can you please tell me any free server/ services monitoring tools available.
I would prefer third party services rather than installing something on the servers unless its the only option
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May 5, 2009
I've recently had problems where customers will upload PHP scripts that seem to use alot of CPU. I've got PRM installed but when a PHP script uses a lot of CPU, it doesn't seem to kill the processes or do anything to stop it crashing the server. I've checked the logs of PRM and it does kill some processes that use a lot of CPU/RAM though...
The ideal solution would be for PRM or something else to stop people being able to access the script causing excessive CPU/RAM usage. Even suspending for the reason of using excessive CPU/RAM would be sufficient.
For those interested the OS is CentOS 5.3 with cPanel 11, Apache and the latest PHP 5. Average load is always between 0.50 - 1.90.
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Mar 30, 2009
in the last 2 weeks has increased the spam mail to external users using our mail accounts.
So a user receives spam believing that it is sent from our sites.
I think the best method is to create a txt file in dns but I have many doubts about how to proceed.
Looking at one of the e-mail back to our mail server I see that emails are sent via outlook.
This is an example of the emails: ...
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Jul 7, 2009
My server was hit with flood recently, to the point where I was unable to log in via SSH. Running 'netstat' command showed I was getting flooded with thousands of http requests from China/Saudi Arabia/Korea. I installed APF firewall and added those countries to deny list.
Next day I was hit from Russia and Romania and some others. By reading some posts on this site, on top of APF, I have also installed Dos Deflate. It was working for couple of hours, but then it stopped working. I could not even log in via SSH. My provider told me that APF was using all of the "conntrack" connections. I have increased conntrack connections to 130,000 (I have 4 Gigs of RAM on my server). Is that possible? (I have about 300 IP ranges in my APF deny list).
Next day, I was got hit by different attack: there was 11 Mbps of malicious traffic on average sent to my server. My provider put me behind firewall to mitigate against that kind of attack.
Currently, I am both behind the hardware firewall and I have APF and Dos Deflate running. However my server is not accessible.
When I request, I can log in for couple of minutes, but then I get kicked out.
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Nov 18, 2008
My server had been crashing for while with Blue Screen of Death (BSOD) and bug check error code as Stop 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA.
It would literally stop by business till I reboot it again.
So I tried pull up all information I could get and fix this.
Here is what I found-
Possible causes:
A faulty driver recently installed
Faulty RAM
Antivirus
Corrupted NTFS file system
I checked the system logs and found errors related to NTFS. Well, my disk needed a chkdsk /r /f to fix this.
Ran it at the command prompt and since it required a reboot to fix on the system drive (C:), had to reboot. Came back successfully.
It has been 14 days and it has not recurred.
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