VPS Plesk .. My Sites Down Again- DNS

Oct 23, 2007

how can i fix my dns problem?

it's shutdown now for 3-5 hours then it's back again!

but i have root login and the ip still work

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Plesk Migration Of Big Sites

Oct 30, 2007

I'm going to migrate my current web server to Plesk soon, and before I would like to know if I need a stable Internet connection to use the migration tool. My sites and databases are more than 5GB and my Internet connection at home is not very stable currently, so I would like to know if the migration stops as soon my Internet connection interrupts, or if it's completes automatically between the two servers once the migration has been started.

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Plesk Automation :: Sites Getting Disabled

Dec 15, 2014

We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.

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Plesk 12.x / Linux :: Cannot List Sites Through API

Apr 15, 2015

I'm trying to get a list of all sites on a Plesk 12 server. This is the request:

Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<site>

[Code].....

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Unable To Access Sites On Plesk Server

Jan 29, 2007

When trying to access any web sites or webmail on a plesk server i keep getting the following.

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Nothing as far as i can see has changed on the server.

I cant access plesk control panel due to network restrictions but have command line access.

what could of caused this blanket ban?

Cant see any changes in .htaccess files, but didnt think that plesk would affect these much anyway

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Plesk 12.x / Linux :: Sites Do Not Send Emails

Apr 30, 2015

Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:

"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty

The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:

"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
Click for original message

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Plesk 11.x / Linux :: Deleted Panel And Sites Are Gone

Sep 9, 2014

I just want to remove plesk and installed again. i saw (URL...) this page. use this code but plesk not removed. my sites are gone.how can i get back my site? what i should install.When i try install plesk 12 says you already install version 11.0.9

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Plesk 11.x / Windows :: Separate Backups Of All Sites?

Sep 8, 2013

I do wanted to know if there is any option to program plesk, so that it does separately backups of all sites instead of doing a globally backup of all things in one file.

I do not mind that people an synchronize their account with one of their ftp servers to do backups but what I do want is me also to do backups of all sites separately.

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Plesk 12 Permissions For Sites Using Apache For User And Group

Jan 6, 2015

We have several sites on one server. When I use the plesk wordpress manager it some how updates the User and Group permissions on folders and files with the username apache. How or what command do I run to get it to use the site username and psacln. It appears something maybe in an update or whatever has caused this issue. This only occurs with wordpress and drupal updates from the plesk interface.

What command can I run just to update the permissions to update all users to a username and psacln security settings on folders and directories.Running Plesk 12.0.18 and CentOS7

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Disabling Weak SSL Ciphers - Sites Are Down

Jul 8, 2015

After successfully changing to a fresh created dhparam pem and a reissue of my certificate all was well.

A couple of other things needed to be done so I followed the article: [URL] ....

nginxDomainVirtualHost.php was already present so the only thing I did was adding the ciphers I got from another site (ciphers that also gave me XP and IE8 support etc.)

After executing the httpdmng --reconfigure-all command I instantly got a error message:

Details: (timestamp) ERR [util_exec] proc_close() failed
(timestamp) ERR [panel] Apache config (14364042360.16209100) generation failed:
Template_Exception: nginx: [emerg] unknown directive "HIGH:!aNULL:!MD5"

[Code] .....

Why are "HIGH:!aNULL:!MD5" unknown directives? How can I merge:

ssl_ciphers
EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:
ECDHE-RSA-AES128-GCM-SHA256HE-RSA-AES256-GCM-SHA384HE-RSA-AES128-GCM-SHA256:
ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:

[Code] ....

into these these automatically created @domainname.conf files of all my sites without getting this error.

I'm hosting 5 sites, all 5 sites are down now because of the missing conf files.

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Plesk 12.x / Linux :: Password Protecting Sites With Nginx And PHP-FPM

Jun 21, 2015

I am seeing some some some strange behaviour when password protecting directories served by nginx and PHP-FPM. If I have a site set up so that 'Process PHP by nginx' is selected under ('Websites & Domains>Web Server Settings>nginx settings') and set up password protection ('Websites & Domains>Password-Protected Directories') PHP pages are still served without asking for a password.

If I untick 'Process PHP by nginx' the behaviour returns to normal and an attempt to any access files results in the password request.Is this behaviour by design? If so, it is not made clear when you set up the password protection that it will not apply to PHP pages if you have nginx process the PHP pages.

OS: CentOS 6.6 (Final)
Plesk version: 12.0.18 Update #51

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Plesk 12.x / Linux :: After Reboot Server - Sites Not Opening

Dec 29, 2014

Today I reboot my server. And after that my sites are not opening.

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Plesk 11.x / Windows :: Secure Your Sites Button Not Visible

Jan 27, 2014

On windows 2008 server with Plesk 11.5, the Secure your Sites option is not displayed. In addition unable to share SSL certificates across many sites with shared IP address.

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Plesk 12.x / Linux :: All Sites Down After Any Change Made In Domain

Sep 25, 2014

OS: Centos 6.5
Plesk Version: 12.0.18

Recently, we had trouble with Horde, which I Re-installed. However, since then any change that is made to a domain in plesk (changing mailbox settings, domain settings, hosting settings) All website show the default plesk page and I will have to re-run the reconfigure-all command in SSH to bring them all back up. Sometimes even that won't work and I will have to re-run the bootstrap repair command. We were actually on Plesk 11 when this started happening, so we upgraded to Plesk 12, but unfortunately this did not fix the issue.

We have around 500 customer websites on this server, so obviously the changes are made often and the sites going down on every change isn't great at all.

I have a long list of these errors in my error Plesk error log:

2014/09/25 17:31:53 [error] 818#0: *1566 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: *.*.*.*, server: , request: "$

But I can't seem to find out if this is the cause, or how to fix this error correctly on a Plesk install.

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Plesk 12.x / Linux :: Increase PHP Memory Limit For All Hosted Sites

Nov 12, 2014

I am trying to increase the PHP memory limit for all Plesk hosted sites.

I've updated the 'memory_limit' setting in /etc/php.ini

Then I ran

Code:
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
/usr/local/psa/admin/sbin/httpdmng --reconfigure-server
Checking a phpinfo() page on hosted sites I see that this setting has not been effective.

Checking some /var/www/vhosts/system/domain.com/etc/php.ini also shows the old setting, and I can see that these files have not been updated.

I note that all these domain php.ini files have been modified earlier today, all at the same time, so presumably some process did regenerate them earlier. All these files hae the "DO NOT MODIFY ..." heading

I realise that I can go the the domain in Plesk GUI and save the PHP settings to force an update, but is there anyway to force the regeneration of all of these files via CLI?

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Plesk 12.x / Linux :: SSL Sites Receive 502 Bad Gateway When Nginx Is Enabled

Oct 22, 2014

When I turn on nginx for the server I am able to browse non SSL protected sites correctly. I receive a 502 Bad Gateway error on any sites that have an SSL certificate. Is there a fix for this? I have been unable to find one.

I am running Plesk 12 on an Ubuntu server.

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Plesk 12.x / Linux :: Moved Vhost Location - Some Sites Not Working

Nov 14, 2014

I have a new DS with Plesk 12. I needed to change the default /var/www/vhosts location to a different physical drive, with more capacity.The larger disk is mounted as /disk1, so I created a folder here called vhosts, moved everything from the existing /var/www/vhosts directory, then I mounted /disk1/vhosts as /var/www/vhosts. See my fstab output below.

I then edited /etc/psa/psa.conf to update the VHOSTS location as per [URL] ...., and restarted Apache, MySQL and reconfigured domains.I thought all was OK, and that Plesk would just see /var/www/vhosts as normal, but I proceeded to migrate domains from another server to this box, and found that whilst some sites were working OK, many were not.

I was finding that existing config directives that used <Directory> were being ignored or seemed to disappear.All sites with .htaccess files stopped workingWe would get Apache / PHP errors saying that files could not be accessed as they were not in the allowed path for the domain. Plesk seems to be logging, reporting, and handling files as if they were in /disk1/vhosts, not the usual location. I have got sites working by adding /var/www/vhosts/ domain and /disk1/vhosts/domain to the PHP Settings page as allowed paths.

I have checked in the httpd.conf for each domain, and they all list the site document root as /disk1/vhosts/domain, not /var/www/vhosts/domain.It's as if Plesk is ignoring the change in /etc/psa/psa.conf.

All I want is for Plesk to think that /var/www/vhosts is the document root for all domains, and not do anything with /disk1/vhosts. I have many sites with hard coded links to included files in /var/www/vhosts/domain, and I dont want to have to rewrite them all to use /disk1/vhosts.

I have had to stick HTTP configuration directives on nearly every site, and add these entries to the allowed paths box, which obviously I should not have to do. Can any Plesk / Linux gurus tell me what I need to do to fix my problem, get sites working in /var/www/vhosts, and have Plesk allow .htaccess files to work without me having to add "AllowOverride All" to every domains??

# /etc/fstab
# Created by anaconda on Tue Oct 14 05:22:57 2014
#
# Accessible filesystems, by reference, are maintained under '/dev/disk'
# See man pages fstab(5), findfs(8), mount(8) and/or blkid(8) for more info
#

[code]....

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Plesk 12.x / Linux :: Certificates Disappeared After Upgrade - All Sites Using SSL Now Broken

Sep 25, 2014

All my sites using SSL are now broken and the panel says there are no certs.... I hope they are still there somewhere where I can find them.

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Plesk 12.x / Linux :: Prevent 502 Error For All Sites When Changing Configs

Nov 19, 2014

I have a Plesk 12 server running that works great. But the problem is that whenever one of my shared hosting customers changes something out a domain or subdomain, all the other sites on the server give a 502 error.

The reason why is clear to me: apache is reloading its config while nginx is still active, but sees apache as being down and therefor throws a 502 error.

Is there any way to prevent this from happening? Because it's happening a lot and people are sending in 'site down' reports while there's actually nothing wrong with the server or their site.

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Plesk 12.x / Linux :: Sites Just Stop - Zend DB Adapter Exception

Apr 6, 2015

Since hour ago my sites just stopped and Plesk, too. Error when trying to open plesk is:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory (Abstract.php:144)

Plesk just won't start.

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Plesk 12.x / Linux :: Sites Offline While It Runs Perfect After Reboot

Apr 2, 2015

I run a centos 6 plesk 12 server with around 7 domains.All runs perfect untill a 3 hours ago. The server was offline.After reboot plesk starts up without a problem but the sites keep offline. While httpd and mysqld and psa runs perfect.Also cannot find error messages in the messages, error_log or anything. How to proceed debugging?

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Plesk 11.x / Linux :: All Sites Unresponsive Until Reboot Happening Several Times A Day?

Jun 8, 2014

OSCentOS 5.6 (Final)
Panel version11.0.9 Update #61
The system is up-to-date; last checked at June 6, 2014 03:32 AM

I use pingdom to alert me when sites go down. It would happen only once every few weeks, and I'd just reboot the VPS from my provider's control panel, however in the last 24 hours it has started doing it more and more often. The only change I have made in this time is to delete a few unused web sites.

When I get alerted, I check the the domains and they won't load. I look at the plesk control panel page thought and that does work.

I can SSH in, but I can't see anything that might work in the messages log.

I removed the plesk control panel error as that only seemed to happen once and is not happening anymore.

I saw quite a few entries in the /var/log/secure log and so I added iptables rules to only allow SSH access from my own IP and to DROP all other requests. It seemed fine for a while, but after 12 hours it has started becoming unresponsive again until reboot.

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Plesk 12.x / Windows :: How To Host Multiple Sites With Shared SSL With 1 Dedicated IP

Nov 26, 2014

I am using Windows Server 2008 R2 with Plesk 12.0.18 Update #25 with single IP address assigned to the server.

Is it possible to do the following with only 1 IP address:

-Host 4 shared hosting websites on the same IP but also use the same IP address to install and setup a shared SSL Cert. for hostname AND for 1 of 4 hosted websites ...

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Plesk 12.x / Linux :: Migrated From Debian 7 To Centos X64 - All Php / Wordpress Sites 502 Error

Jan 31, 2015

For some reason I am having issues with latest Plesk with php and wordpress. HTML sites are fine, but all php and wordpress sites are giving a 502 error after fully migrating. I repaired with Webserver Configurations Troubleshooter and rebooted and its still giving me the same issue.Also, noticed my previous server had php 5.4.36, the new CentOS server has 5.4.37.

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Plesk 12.x / Linux :: Sites Inaccessible - Unable To Generate Web Server Configuration File

Aug 31, 2014

I have some error with my server. All my sites are inaccessible.

Code:
Template_Exception: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/opt/psa/var/certificates/cert-ao0glw") failed (SSL: error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error:Type=X509_ALGOR error:0D08303A:asn1 encoding routines:ASN1_TEMPLATE_NOEXP_D2I:nested asn1 error:Field=pkeyalg, Type=PKCS8_PRIV_KEY_INFO error:0907B00D:PEM

[Code] .....

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Some Sites Load Slow, Some Sites Load Fine, Server Load Is Fine

Aug 12, 2008

I'm having the oddest issue. For some reason, some of the websites on my server load fine, and some take a really long time to load (2 minutes).

Now, the server load is fine, and the size of the sites aren't the issue either. I've restarted Apache and a couple more services, and still the same sites seem to load very slow.

What could be causing this since it's only effecting certain websites?

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How Many Sites Are Too Many

May 18, 2009

I have a pretty beefy VPS (1 Gb RAM, equal share Intel xeon Quad core processor), but I have no idea how many other VPS's are sharing that processor.

Is there any way to know that? I'm guessing the hosting company (Future Host - very happy with them btw) isn't going to tell me.

Right now my stats are pretty low, but how many individual cPanel accounts (1 site each) before it starts to bog down? I know it depends largely on the traffic, but is 20-30 low-volume sites a lot for a VPS with 1Gb ram?

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Can I Have 2 Different NS's For Different Sites On My VPS

Aug 14, 2007

I have a few personal sites one server and my business sites on another. I was thinking of moving the personal ones to my business VPS (to save money) but I don't want someone to be able to do a NS or IP search on one group and find the others or see that they're related in any way. (I had a weird experience with a business contact contacting me via a personal site that he found by a NS search. That's why they're on another server now.)

Is is possible to add a second NS (another domain) on separate IPs to handle the personal sites, and my current NS handle the biz sites? Or should I just keep them on two different servers?

I thought maybe I could make the personal sites into their own reseller account and do a new NS that way, but if there's an easier way I'd rather do that.

I know a guy who has about 10 domains on the same IP and each of the domains uses its domain name as its own NS. I think the term he used was NS aliasing. I think it was all done by changing the DNS stuff in WHM. I tried to do what he said but it didn't work for me. Also I'm not sure how to handle the registrar part. They want two separate IPs for the NS, but he's using only one.

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Multiple Sites

Feb 22, 2009

i currently have 2 webhosting providers but want to consolidate to one acct at one host with a bit better load times...

1. JaguarPc - i have two accts with them

a. i have a shared acct with them currently - i believe its called the gigadeal (something like $10 a month). i have been with them since 2000, pretty decent host not too much downtime. support is "ok" when needed.
currently i have 3 smallish websites hosted on this one acct, they dont get a lot of traffic. two of them are using wordpress one is just a static html site.
i did a look up and found the server has about 130 sites hosetd on it. so not too bad in regards to overselling. however my big problem is the site takes about 900-1500ms to generate a page. this seems to be pretty often. again the sites dont really draw that much traffic. so thats not the problem here.

b. i also have one of their freedom vps accts with upgraded ram and bandwidth. i only have one site hosted on it. this site used to get about 500K+ unique visitors a month. at its peak we were serving around 1tb bandwidth a month... i know we ran the vps hard but considering we wanted to stay under $50 it worked well. there was of course some downtime due to the massive traffic - [we serve up a popular flash cartoon website].

2. Hostgator - babygator plan
this host only serves up one wordpress site - the site isnt very well known yet, but the site is growing each month. the funny thing is that when i looked up this server there was about 830 websites hosted on it - obviously oversold and crowded. support really sucks here imho. however, the page load time is anywhere between 250ms to 500ms a lot faster than JaguarPcs. which is crazy since jag has much less sites on the server...
im looking to basically consolidate the websites that are on both shared plans. my original thought was to keep them all on my shared hosting acct at jaguarpc (the one with the 3 sites). obviously i cannot add them to the vps since its pretty active. also the vps is business and the other sites are all personal. and i dont want them to mix so to speak.

i am currently spending about $20 a month between the two shared host plans. im looking for some recommendations as to where to move -- where speed isnt such a big problem, and i can maintain one acct. it would be great if i could host these sites all for around $20 - hopefully without much lag.

was thinking mediatemple - but after reading so many negative posts here about them - im not sure...

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