Sarora Hosting Aquired By VAServe LTD (UK)
Apr 9, 2009
Interesting...
Quote:
This is to announce that effective immediatly VAServe LTD (UK) has acquired the assests of SaroraHosting and has taken over the day to day running of the company. We ask that your read the following very carefully
The current VPS hosting platform at 96.31.73.x will be turn off on the 19th April 2009.
There is no extension on this and if you have not taken a copy of your data on this data it will be lost. We are however offering a migration path to new OpenVZ/HyperVM nodes hosted at Colo4Dallas
If you wish to move please open a support ticket with the subject MIGRATION: <your IP> and someone will get back to you to copy your data over to the new location. Please do bear in mind this might take some time to complete so we ask that you are going to be patient
If you have already moved/relocated and wish to close your account please contact us with a ticket subject: CANCEL <ip>. Your account will be closed for you within 12 hours and all data removed and no further bills sent
If you have a Paypal sub please cancel it
If you have a refund request please contact us and we will give you the details of the old owner. We are not accepting any liability for payments made before the time of sending this email and we do NOT have access to the old paypal / credit /debit card system
IF you have questions please reply open a ticket
We do ask that you do be patient as this will be taking some time to resolve though we will be working as quick as possible
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Oct 31, 2009
This is my review of a VPS i bought from the company FSCKVPS.com.
Product: openVZ - 1GB ram guaranteed
Duration: approx. 6mths.
When i first got the VPS, i was quite satisfied with the quality of the VPS, the ressources worked and while the bandwidth speed was less than the the dedicated server i came from, it was sufficient for what i needed. I was even impressed with the selection of different images that i could load onto the VPS with very little work.
Then came the hack.... i'm sure we've all heard a lot of what happened and so forth, so i'm not going to go into details about this here.
I decided early on that i would see what happened and most likely stick with them if my data was intact (which it was).
After the hack i frequently had issues with it suddenly becomming inaccessible, FSCKVPS was usually pretty quick in getting it back up and running, stating it was the firewall giving trouble, so they had disabled it and the second time flushed the firewall rules.
Now i'm going to have to admit i don't know enough to say that I myself wasn't the cause of this somehow, but i do doubt it since i hadn't done any major changes to my VPS after that other than regulary updating the Debian linux on it.
Now recently i chose to cancel the VPS primarily because i didn't need the VPS anymore, i was the only user of the sites it hosted, so i chose to host the site locally on my own LAN instead.
After this, i began to consider why had the VPS been behaving so poorly after the hack, and i remember a mail from VAServe just after the hack saying they would provision all customers with a standard profile and would later fix the actual products. I began to wonder what if they hadn't done what they promised? (i could not find the actual mail of this, so that's my interpretation of it, in a ticket rus said that they had reccomended that users check their ressource allocations)
Today another user here, posted a link to a script that could be used to check the ressources, it can be found on this forum in a thread named "Guarantied memory on OpenVZ" (sry can't link with low post count).
What i found was that i was only getting 256MB RAM guaranteed and 512MB RAM burst.
So my reccomendation to any VAServe user reading this, try this script or check the beancounter file yourself if you know how to understand it's output, so you make sure you get what you pay for.
To be fair to VAServe, i have always received quick response time for the tickets i opened and up until recently all tickets have been responded in a reasonably competent way(although i'm slightly dissapointed in the support people didn't check the ressources themselves at the same time).
The things i liked about FSCKVPS:
Decent prices for their plans
Quick response time on tickets, and reasonably good reply (from my needs atleast)
Before the hack: the product quality
Accountability, rus makes a point in keeping a positive profile on this forum, which is something i atleast think shows that they're willing to take on critique if there was any.
The fact that they have a plan to improve their product (KVM and solusVM for openVZ)
What i disliked about FSCKVPS(all related to post-hack issues):
The fact that they didn't check the ressources of each VPS themselves, rather trusting users to complaint about it (which is a somewhat difficult thing to do, since the OpenVZ beancounter file is not straighforward to interpret).
The high variation in the quality of response to your tickets and the fact that when you get a poor answer they tend to only answer one of your questions if you have more than one. (though from what i read in another thread here,this could be because VAServe recently took up new staff, so should hopefully get better. Althoughi would like to stress from my own experience working with tech support, people who take shortcuts in supporting customers tend to keep doing so after they've gotten a better knowledge of their jobs)
Their myriads of websites, for FSCKVPS hosted VPS' atleast you use two sites, a VAServ.com one for support and a fsckvps.com one for billing, that's confusing and far from being trust inspiring in my opinion.
The [url]website was not updated with the fact that the hyperVM/LXADMIN panel wasn't accessible after the hack, which one would assume is a natural thing.
My own thoughts about FSCKVPS/VAServ:
They where pretty good before the hack, i'm sure once they get their new support staff trained, their product & websites more streamlined it will get better.
But right now as it stands i can't reccomend getting a VPS from them, things are too much of a mess.
They mentioned that with the implementation of SolusVM panel(which has the potential to decrease the amount of tickets they get in(reboot VPS etc.) they hope to be able to improve the quality of their replies to their customers through having more time for each answer, i hope this is true and with the implementation of KVM virtualization later on, the future is looking good.
So if i ever happen to need a VPS again, i might give them a try again, but it will definitely not been within the next 6months or so, and atleast a reasonable time after they've deployed KVM.
VAServe users don't forget to check your ressources if you haven't already!
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Oct 19, 2009
After last time their system crashed, I have cancelled the VPS service/account and have credited £98 on my account. A couple months ago I have left on hold regarding my refund, today suddenly the have refunded me with only £67.20 (PayPal Transaction ID:
7CP000977Y3509211), of course I have use their backup service for 4 months at £2.88 per month.
It sounds to me I have been ripped off, as my calculation is:
- 10GB Backup (bauk) Jun/29/2009 - Jul/29/2009 - Invoice Number: 3296-1341039 (old system billing) - £ 2.88
- 10GB Backup (05/10/2009 - 04/11/2009) Invoice Number: 206628 - £2.88 GBP
- 10GB Backup (05/08/2009 - 04/09/2009) Invoice Number: 201658 - £2.88 GBP
- 10GB Backup (05/09/2009 - 04/10/2009) Invoice Number: 204197 - £2.88 GBP
the refund should be: £86.48
I have re-opened the same ticket with complain about it, as the difference is £19.28.
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Mar 27, 2009
I'll attempt to keep this updated over time.
Ordered a V5 VPS, with promo code from showthread.php?t=850093.
Quote:
Originally Posted by SH
--20% OFF ALL SERVICES
--50% MORE BANDWITH, 25% MORE DISK
--10% MORE RAM ON V4+ PLANS
--FREE cPanel on V5 & V6 PACKAGES
Advertised services on sarorahosting.com for a V5 VPS at the time of purchase:
100GB disk
1000GB bandwidth
2768MB RAM (4256MB burstable)
7 IPs
~8PM CST 3/25/2009 - Ordered a V5 VPS with advertised coupon.
~9PM CST 3/26/2009 - Submitted a support ticket, as the client area still showed my server inactive, and I had not yet received any email with login information. Shortly after the ticket was submitted, I received the email with information.
Provided disk space is 100GB.
Provided RAM is 4256MB.
Provided bandwidth is unknown. PPP only shows "Class 1" under Network Usage in resources.
Provided IPs is only 2. This is as advertised in the sale thread, however, their order page advertises 7.
~11:30PM CST 3/26/2009 - Support ticket submitted with request to add advertised coupon bonuses.
~11:50PM CST 3/26/2009 - Support ticket submitted regarding IP addresses.
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Mar 26, 2009
General Info
Before I changed my hosting over to Sarora Hosting, I was with VPSLand. <- Terrible host btw.
I have been with Sarora for almost a month now, but sadly I had to cancel with them, since I don't need a VPS anymore.
Support
Their support is amazing! All the tickets I opened with them were completed within minutes. Both their sales and regular support is great, I asked them to install some applications on my VPS for me and they finished within an hour or so.
Hardware/Uptime
The processors are exactly like what they said they would be. The correct amount of RAM was given to me as well. There was almost no downtime what so ever.
I highly recommend this company to everyone! Their prices are great and so are their services
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Mar 23, 2009
(Since the board got wiped out recently, I figured I'd repost my review.)
Normally I would wait about a month before I give a review about a web host, but since Sarora recently had a problem where they left the hosting scene for a few months, I figured I'd give a review now to shed some positive light on Sarora.
Recently, I have been searching for a new VPS host to reduce some server costs. When looking through the VPS offers thread, I noticed a new little company called Sarora Hosting. They had some fairly good deals. Plus, them having their servers in the Tampa, Florida HiVelocity Datacenter sealed the deal for me. I did a little research and found out about the recent problem Sarora Hosting had. I decided to take a leap of faith, and I'm glad I did.
My VPS was setup pretty quickly; it was up and running a few hours after ordering. Once it was going, I started configuring my VPS with Webmin. I was having a few problems and contacted the Sarora team. They were quick to respond and helped me fixed my problems in a fast manner.
I am nothing but thrilled with Sarora Hosting. I would recommend them to any--nay--everyone looking for a VPS.
Update: It's been another few weeks and thinks are still going excellent with Sarora. They did take the servers down for a few hours for upgrade but it was done quickly and I was well informed of it happening. Sarora Hosting is sure to become a very well-known host over time.
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Mar 6, 2009
It is very hard to find these days hosts that are flexible, very nice, and are truly dedicated to what they provide. A good prime example I can give you is Sarora host, whom I am using atm.
I all started when I was looking for a VPS (Thread Located Here [URL] in the VPS Offers area. I had many questions for Shikhir, and he gladly answered them for me. I was wanting a VPS really bad, and their determination of satisfying their customers in a manner that they would be pleased to be part of Sarora Hosting. I, was one of those customers. I did not have a lot of money in my Paypal account, and I was in need of cPanel/WHM for my VPS, which was $11.99 / month along with their VPS 2, which I was wanting. They were so determined to have me as their customer that they gave me cPanel FREE of charge, that's right, FREE of charge. Now I was determined that this was the host for me. I also needed Fantastico, RVSkins, RVSiteBuilder for my VPS. That was offered to me at a very nice rate as well.
Next comes problem I had with my VPS. It all started with the IonCube loaders that were not installed (Or to my thought, they were, but weren't in the php.ini file). I opened a ticket, and the response I got to the ticket was in 3 MINUTES! That's how fast their support is. The problem was resolved with in 8 minutes. Another problem I had was I kept getting locked outside of my WHM because it kept saying "Brute Force Attack". I reported this and problem resolved with in 12 minutes!
Their tech individuals, such as Terri (System Admin), Shirkhir (CEO), Eric and many others are VERY knowledgeable. I encountered another problem and this time, I went to Live chat. Live chat was open and tech person was Eric. Problem resolved with in 2 minutes! Whenever I go to their website, I always see the Live Chat online and whenever I go on for any questions, there is always someone there!
Honestly, this is the best host I have ever been to and made the right decision to be with them. I will be sticking with them for as long as I can.
My Information with them:
http://dotxm.com (IP: 96.31.73.10)
http://imgzero.us (IP: 96.31.73.10)
And many more websites!
I am a very satisfied customer and I recommend Sarora Hosting
[URL]
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Mar 7, 2009
Normally I would wait about a month before I give a review about a web host, but since Sarora recently had a problem where they left the hosting scene for a few months, I figured I'd give a review now to shed some positive light on Sarora.
Recently, I have been searching for a new VPS host to reduce some server costs. When looking through the VPS offers thread, I noticed a new little company called Sarora Hosting. They had some fairly good deals. Plus, them having their servers in the Tampa, Florida HiVelocity Datacenter sealed the deal for me. I did a little research and found out about the recent problem Sarora Hosting had. I decided to take a leap of faith, and I'm glad I did.
My VPS was setup pretty quickly; it was up and running a few hours after ordering. Once it was going, I started configuring my VPS with Webmin. I was having a few problems and contacted the Sarora team. They were quick to respond and helped me fixed my problems in a fast manner.
I am nothing but thrilled with Sarora Hosting. I would recommend them to any--nay--everyone looking for a VPS.
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Apr 6, 2009
Sarora had some great reviews and a even more very tasty offers; sadly I bit.
Lets thrown down some dates, this will use the time on Sarora's servers to be fair.
VPS ordered on March 29th 2009....
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Dec 24, 2008
My last host was Crissic Solutions and with the recent problems I have decided to move away from them and Sarora Hosting has been advertising their services in the Crissic thread as well as the VPS offers forum so I thought i'd give them a go.
They seem to have 24/7 support however this is only technical, if you have any account issues or billing issues they can't help you and just refer you to their sales@sarorahosting.com e-mail address.
My problems have been endless with this company:
* I ordered their VPS at 15:03 on the 21st November 2008
* After e-mailing the company for a refund I got a response on 23rd November 2008 at 14:22 stating that they could refund or he could setup the server straight away so after some talking I authorised them to set it up.
* I was told they could only setup my server with 1 IP as they had run out of IP's so I enquired how long it would be until the other IP was setup and this was 12 hours so I said they could continue.
* They asked if I wanted directadmin (which it stated on the order form) and said it would take a few hours to license this.
* I asked how long and they stated it would take 12 hours to have the server fully operational
* I asked to have IP's that are consecutive e.g. .71 and .72 and they replied that they are unsure if they could do this (never had a problem with that request on any other company)
* I was told he would escalate the issue (he was head of VPS operations so who's he escalating it to?) in order to get it setup quicker.
* I was then offered a 70% discount on my 3rd month due to the issues which I accepted.
* 21:08 23rd December I asked them how much longer they would need and they replied "tonight, all fingers crossed", i'm sorry but I don't buy services and keep my fingers crossed that they'll come up.
* 23:36 23rd December I received an update that my server is being licensed with directadmin now.
* 11:49 24th December - I asked for a refund since my server was still not up. I was told "Your account will be canceled and you should receive a refund in a few days."
* I queried this and apparently their billing department is closed for christmas now (funny that since support is not closed and nor is sales)
* I have tried numerous live chats to ask them for contact details for the owner to no avail, I have added the owner to AIM and Windows Live Messenger and he has not come online yet.
* I tried the UK telephone number but I have rang it 4 times an left a message one and still no call back.
* The company brags about it's support and the number of staff they have yet their whois record and their ToS, AUP and privacy policy make it sound as if they have only opened up this month s
I have started to doubt how many staff members they have (especially after seeing the owner looks about 15 in his WHT display picture)
I find it odd that the staff can't access the billing but they can take new orders. So the company is all willing to take money but not refund it, even with their refund gurantee's.
I will definatly not be attempting to host with Sarora hosting ever again and I thought I would post this thread with my review so that other people do not run from sinking ships into burning ships like I did with Crissis and Sarora hosting.
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Aug 3, 2008
I could be wrong - but I have some serious suspicions that VAServe & VPS Empire are in fact the same people/company.
I have been a customer of VPS Empire for about a month, and in between the downtime and the warnings that my VPS was going to be relocated several times, I also got pleasant billing warnings that if I didn't pay the next invoice on time they would send me to collection.
Really odd for a company to threaten collection to a customer who has never been late and also never signed a contract and has month-to-month service.
So then i'm told that the company has been sold to VAserve.
Funny thing is VAserve also has a history of threatening customers with "collections"
:
[url]
I don't think there are two many hosting companies that routinely threaten to sick collections over a $20 hosting bill - so it seems likely to me this is the same company trying to cover up for bad service.
I'm trying to decide how I will handle it - IE dispute over my last month of completely unprofessional service with a company that obviously likes to fight over pennies - or just let it go and move on.
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Apr 8, 2009
Interesting how WHT was completely smashed, compromised, backups lost, lots of downtime (trying to recover) etc, etc, etc, and all the threads concerning the WHT problems contain encouragement and praise.
On the other hand, Sarora, a budget host, suffers a crash, and in spite of their efforts to recover their customers' data, they are the target of barbs and spiteful comments.
Come on people, let's keep things in perspective. Does anyone here really expect a Sarora VPS 384 ($9) to provide the same service and reliability as a WiredTree VPS 384 ($44)? Even on my WT VPS I keep my own backups, and also use an independent site monitor. I don't trust anyone.
I had a VPS with Sarora because of the low price. In spite of the fact that they claimed fully managed support, I in no way expected to get the level of support that I get with WiredTree, and in fact, the support was not on the same level. On the other hand, I appreciate the efforts of Eric and the rest of the Sarora staff. Questions were always answered promptly and courteously, and my issues were always taken care of. In short, not bad for about ten bucks.
I did in fact cancel since I really had work to do and had to move on. If I would have had the luxury of time, I would have just waited for my Sarora VPS to come back up.
So, why isn't there any trash talk about WHT? I'll answer that... because it's unwarranted. Much the same as the trash talk regarding Sarora isn't necessarily warranted. Both situations were bad, were very inconvenient, and kept me from doing my work. But hey, WHT is moving on, and I believe that Shikhir and Sarora Hosting deserve the same consideration.
< Flames? Don't even try - I'm an old fart and just don't give a damn. >
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Mar 25, 2009
UPDATE
I have been with these guys just about a month now, and service has been great. There was a hardware failure a little while ago, which got fixed pretty quick. Even though they were probably scrambling, they still answered my ticket quickly and updated me as things progressed. I'm stayin where I am ;)
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BACKGROUND
I recently had been in a shared hosting account for maybe 6 months. Mainly I was just hosting my personal email, and had web space "out there" for whatever reasons. I had thought of ramping up some of my domain names recently and decided that my shared hosting environment would not cut it.
HARDWARE / VPS
All the hardware seems to be in top shape. The processors are as they said they were going to be, I have all the RAM allocated to me that I purchased, and the disk I/O has been great. I have zero complaints on the environment at this time. I went with the V3 VPS, which is plenty of power for my needs.
SUPPRT / SERVICE
Every ticket I have opened has been at least acknowleded, if not completed, within no more than 10 minutes. I have had maybe 5 tickets open, some with major questions like "Can you add these kernel modules", and some as simple as billing questions. All tickets have been completed in a very acceptable timeframe. I personally have a lot of cPanel experience, so I could take care of myself, but I have no doubt that Sarora would've held my hand the entire way, if not set it up for me, if I needed.
RECOMMENDATION
I was looking to get out of a shared hosting environment due to previous host performance and my wanting to bring more domains up. I looked at Dedicateds, which were out of my budget. I spent a couple of weeks looking at VPS offers, and none had what I wanted ( disk space, RAM, cPanel, etc ) for a price that I thought was in my budget. Then comes along these guys. I read some crazy stuff about their past, but I also read a lot into their good intentions and the support they had in the community. This is what made my decision to give them a try. I was going to start with just a couple of ancillary domains, but eventually moved most of my stuff over, after only a week with Sarora. I can't believe I am getting the resources and the support I am, for the price I am paying. I am hoping to be a long time customer of Sarora, and I will tell people I know that are looking for hosting, to give Sarora a shot.
I am not a religious man, but I took a "leap of faith" and so far it has panned out exceptionally. I couldn't be happier with my hosting decision right now.
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Mar 30, 2009
Who will post your websites here hosted with faskvps or sarora?
I saw so many reviews about them, but seldom see the websites with these two hosting companies.
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Mar 5, 2009
I'm hosting wmv,wma,mp3 files, streaming of video can be done with Windows hosting, but my website script is with php.
Do you suggest Windows Server 2008 hosting or redhat linux hosting?
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Jun 4, 2009
Lets say you're a customer looking for web hosting, but do have technical experience - you know, you develop your own websites, you've had experience in this sort of thing before.
What if you came across a provider who seemed to offer a good service, they're high quality, they can host your website on their brilliant setup etc... but they do not provide any e-mail accounts with your hosting?
We're developing our own shared hosting setup, our own control panel too. Regardless of the control panel though, we wouldn't feel comfortable hosting peoples e-mail. We have plenty of experience in every other aspect of general shared hosting - but not looking after e-mail accounts nor the associated software.
To be honest I don't think that many shared hosting providers truely handle e-mail properly, and that job should really be left to the professionals.
We could of course guide customers or potential customers on why we won't offer e-mail accounts (i.e. not wanting to offer something we know we can't provide to a high enough standard) and instruct them on how to setup e-mail with another provider (such as Google, who will do this for free with limitations).
The alternative to the above is that we mask in a third party to look after e-mail, i.e. resell someone elses e-mail services as part of our hosting packages. The third party would require API access to setup/remove accounts..
What do you think? Are we just acting stupid trying to provide web hosting without e-mail hosting included? I noticed a while back Dreamhost encouraged their customers to use an alternative e-mail provider!
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Oct 26, 2009
I have about 5 sites all hosted on my same hosting account. One of those domains is attached to the hosting account. I place my other domains in a folder of a sub-directory of my main domain. This has been working fine, up until today when i noticed a weird error. I give you a little example of how my sites are setup
my main domain:
www.maindomain.com
My other sites hosted in a sub-directory of my main domain:
www.maindomain.com/sites/site2/
www.maindomain.com/sites/site3/
How my other sites appear on the web:
www.site2.com
www.site3.com
This works fine for every page until i go to www.site2.com/index.php
It redirects to www.maindomain.com/sites/site2/index.php for some reason
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Feb 27, 2008
Can WHT'ers please suggest some reliable UK hosts so I can do some research on them? I am just looking for a small hosting account hosting one domain.
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Aug 31, 2014
Plesk 12 - Domain with no hosting I'm getting error when changing hosting settings to Website Hosting
Error: Some fields are empty or contain an improper value. ('home' = '')
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Jun 4, 2008
*web hosting
*game server hosting
*voice server hosting
Ive finished the template at the moment here is how it looks: ...
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Apr 2, 2009
This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.
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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?
Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.
So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:
1. Who will be managing these sites?
2. How important is site security between sites?
3. Will these domains need dedicated SSLs?
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.
1. Who will be managing these site?
If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.
When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.
2. How important is site security between sites?
This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.
If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.
Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.
The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.
3. Will these domains need SSLs?
As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.
Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.
Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?
It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.
If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.
But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.
If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.
The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Jul 31, 2014
I'have a problem with my aps setup on sanbox.When i create on customer ccp when i click finish i have this error. I must only test.
Error: Instance of application with id 124 and version '1-4' can not be provided: There is no resource of class 'Shared hosting Apache' with provisioning attributes 'Web Cluster' in subscription with id 1.:There is no resource of class 'Physical hosting (IIS)' with provisioning attributes 'Web Cluster' in subscription with id 1..If i add the shared hosting apache resourse i get this error : There are no "apache" services that satisfy given attributes: "Web Cluster".
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Jan 29, 2015
I have a problem with Parallels Plesk v12.0
Hosting type on website became "No web hosting."
When I try to change hosting type to "Forwarding" it changes ok.
If I change hosting type to "Website hosting", I get message "The hosting type for "website name" was successfully changed.", but hosting plan still stay "No web hosting"....
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Jul 13, 2005
I am developing a website for a client of mine (the client is a close friend and know's that he is getting a newbie). This site will be larger (project wise) than anything that I have ever done (everything I have done in the past has been FrontPage). We will be using several third party applications that need to run on the server as well as our own custom developed applications. We do not yet know how much access to the server's deeper structures we will need for all of the applications that we want loaded on our server to run. Things we have in mind: oscommerce, mysql, php5, apache, linux, vbulletin, blogger, phpbb, adserver, ect... Would these things run ok on a shared host and would I have full authority to configure them without needing full access to the server? Or will I need access to the entire server (dedicated server) in order to have full customization capabilities? I guess all I am trying to figure out at this point is will shared hosting for a large project limit our abilities to use 3rd party apps, or do most 3rd party application designers build their stuff to work in a shared hosting environment anyway? If we need to get a dedicated server we will, but if we can get away with shared hosting for a while (especially during development when the site will not be generating revenue) it would be nice to avoid the price of a dedicated server. Many thanks for your comments, insight, and expertise! Also, if anyone can sight some common scenarios that may require a dedicated server over a shared hosting plan, that may help me to understand what the limitations of a shared hosting plan vs. a deicated or virtual dedicated server are.
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Jun 1, 2009
Kindly provide the Webhosting comparison between EasyCGI Hosting and WebFaction Hosting.
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Aug 12, 2009
It's impossible to find a cheap webhosting service for Rebol, I found one which cost an awfull 20$ per month for 100 Mo
So I'm thinking about taking a VPS but would like to share the cost by reselling some spaces. What would be the best Hosting Resellers for that, I mean with GOOD TECHNICAL SUPPORT KNOWLEDGE OF CGI INSTALL.
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Apr 16, 2008
if i want to make image hosting such as allyoucanupload or imageshack , where hosting should i go to,... i was with hostgator and they suspended me for it.
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Aug 17, 2008
Here is my dilemma, thanks to a thread in these forums I was directed to a hosting website called pc-core.net and I was interested in using them, because it does not appear that they oversell at all. My question is regarding the fact that they have the shared hosting for $12/month with ~5gb of disk space and 50gb of transfer. I then just looked at reseller hosting for the heck of it, and noticed i could get a reseller hosting account with 45gb storage and 450gb of bandwidth for $10/month. Even though I wont be selling hosting, or anything like that, can I use a reseller hosting account like a normal shared hosting account?...just with more space and bandwidth?
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Jun 13, 2008
I'm new to the VPS scene, so could someone tell me the difference between VPS and say shared hosting or dedicated hosting? Actually I really like to know what a Virtual Private Server actually is.. I know shared hosting is typically a single account on a server with several hundred other accounts which is used primarily for the sole purpose of hosting websites, and I know that dedicated hosting is functionally the same as colo except that you rent the server, instead of having your own purchased server plugged into some network. So what is VPS?
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May 6, 2008
Do website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
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