Review: A2b2 / Cheapvps / Epicvps / VAServ Group

So... let's start my review, shall we?

I came into VPS business with EpicVPS, both Amaresh and Raghev (if im right), are excellent persons. Always helped me a lot and their service was overall great.

After some disasters xD, EpicVPS was sold to VAServ. I thought: Okay... maybe it's time to move BUT I should definitely wait a few months and watch how this is going to be.
So, stayed as a client.

I dont know how much months have passed, maybe 6? Dunno, but I do have to say a few things about Russell's company, VAserv.com:

I had some billing problems, specially when they changed to the other software, but all this was solved with screenshots (not that they doubt, just wanted to keep it clear), and in no time, I had it fixed. (Also had one billing issue, for some other reasons, which was solved and today Vladimir just made my day.. heh, not that he offered anything, but telling me kind words... made me feel good. )

Loads... Everyone knows that when you're using a VPS, sometimes you have some stupid users abusing the server , this way you'll get affected as well.

Happened a few times, and I was telling them it wasn't my VPS, etc etc (I've a pretty big vps, and always monitored so I can be sure that everything is running smoothly, this is also pretty secured). I didn't like when they once restarted my vps without asking, and load issue was still there. Again a few days later, they restarted again, like it was my problem. (And figured later that wasn't, but it happens!).

Anyway, this was solved, and their staff was really helpful on this, being really decent with me, just like it SHOULD BE in EVERY company.

Uptime... What can I say, it's true the VPS was rebooted a few times, but, besides that, it's great.

Staff... Always helpful, an extremelly fast support and lovely staff! Just like... hum, Kody, Vladimir... both awesome. (I consider them like business-friends. Honestly, they have helped me A LOT).

It's true that there are a few of them that still need some work heh, but overall, it's really really good.

Support... Extremelly fast and efficient! Top notch. Never saw a company like this.

Hardware... Top notch, NEVER had a disk issue, or something like that. Just like a dream!

Network... PERFECT. But really, just PERFECT. I'm living in Portugal, and I've about 40/50 ms to UK (I choosed UK, but they have other locations), the network is really fast (downloading at 1.7 mb/s from my home, no download accellerators). Also, never had a single downtime.

Billing... Good billing software now. Pretty organised, and simple. I like to keep it simple, easy to use. (And yes, I know that ubbersmith is a COMPLETE software xD)

Price... Excellent. I don't find any place with better prices. Even if I someday find one, I still WON'T move.

Other Issues... Had 2 IP's listed on SBL, reported it, and they already knew, then 2 weeks after the issue was solved. (Yeah yeah 2 weeks, but I emailed SBL and they didn't even answered me , so, vaserv did a great job.)

They just got me as a loyal client, and won't leave them for sure! Rus, great job!
I guarantee you that if you join them, you'll have an excellent service.

Overall:
Uptime: 10/10
Staff: 10/10
Support: 10/10
Price: 10/10
Total: 10/10

What do I want them to get better? Please... just keep providing this quality service.
Join them.

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