I've been on shared and reseller hosting for the past five years, its now time to rank up.
I am currently deciding between:
MediaTemple's DV service ($50.00 m/o)
EpicVPS (29.99 m/o before promo)
Rackspace(?)
I'm not really hung up on the control panel that is used for the server / site admin but I would prefer a cPanel / WHM, although I am flexible with that. I know cPanel takes more RAM... around 200 mb?
I am going to be running my personal website(s), client websites and then hosting a SVN repository for some projects and using Django and Ruby on Rails too. The bulk of the coding will be PHP applications, Wordpress, Wordpress MU, Invision Power Board, VBulletin, Status2K,and Trellis Desk.
I am not really concerned about the bandwidth because none of the sites are really massive traffic, very moderate to light traffic at all. I just like over 20gigs of disk space for projects, media, and storage.
I am on a tight budget and don't want to spend more than $50.00 a month because thats out of my needs, although if its quality I am paying for I don't mind. I would like support via IM or tickets, I never use phone support anyways. I would like a host with a good reputation for support too so anything you can suggest or help me take into consideration please do post!
As for ram enough for Cpanel to run, and the server not to be expensive.
After PM PST it seems my VPS just died. When I log into HyperVM it simply states that my VM doesn't even exist! I'm paid up on my dues (today is my 1 month anniversary, some way to celebrate).
I have a ticket in with EpicVPS but no response thus far, but it's only been about 30 minutes since I placed it.
Just giving a shout to see if anyone else is having issues with their VPS from Epic. I hope my VM didn't get recomissioned or something, because I can't have my data just have gone *POOF*.
I'm a 1 month customer of epicvps for an entry plan, i just wanted to know if there's someone experiencing the same instability issue like me in the recent 2 days?
My vps keep shutdown & restarted randomly between 1-8 hours, they say that they are experiencing ddos attack on the node that my vps hosted on so they will occasionally restarting the node still trying to fix it. I think i can accept that reason.
Unfortunately, that was 1.5 days ago since they reply my last ticket, after that still no sign of improvement or any news updates about my node untill now. The vps still restarting & shutting down, sometimes it's about 8 hours, sometimes it's down 3-5 times in 1 hours, sometimes the hypervm is very slow / inaccessible, etc
I'm just curious if there are anyone that have the same experience like me? I hope that i can attract epicvps support with this post.
note for epicvps: you guys really need to make some area to post news updates of your server status, maybe via rss, or quick respon email.
I'm sure you have all seen his threads if not the search button is your friend
So I posted some pretty hefty questions in his thread in the reviews section. The owner himself contacted me personally, he explained his network to me, some great features he's got cooking. So I took the bait, he had me hooked. I bought his mid-level plan, figured ok cool "Lets put him to the test" got my VPS in about 4 minutes, running. I thought ok cool this is pretty nice so far. Jumped into the root, did some WGETing around - decided ok whats a good fast mirror to really put his bandwidth to the test.
[root@stevencro ~]# wget http://www.kernel.org/pub/linux/kern...-2.6.25.tar.gz --21:11:48-- http://www.kernel.org/pub/linux/kern...-2.6.25.tar.gz Resolving www.kernel.org... 204.152.191.37, 204.152.191.5 Connecting to www.kernel.org|204.152.191.37|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 61517918 (59M) [application/x-gzip] Saving to: `linux-2.6.25.tar.gz'
100%[=======================================>] 61,517,918 10.1M/s in 6.3s
Thats right, its faster then every single dedicated server I have ever been with my entire life.
That was so fast, I minimized putty for a moment to change something and as I reopened it, it was done. Basically I about crapped myself, so then I went ahead and started running some apps, sure enough his 16 gig, Quad Xeon core server ran without a hitch. Everything I tossed at it opened instantly and responded as if it was my own personal computer.
So if anyone is looking to give a VPS a shot - I really recommend trying out EpicVPS first - he treats you right, and the product is worth double what he charges.
This is my first review, I give this company a stamp of approval I work in a professional market doing technical support. I work with high perfomance servers all day this takes the cake.
I have been with epicvps for past 3 months we are under un-managed plan, but the staff have been pretty supportive than we had actually anticipated its almost like being under a semi-managed service
There hasn't been long down time on our vps so far and the service has pretty good for the cheapest prices they offer around Usually most of their live support staff have good knowledge about sales and support which is an additional advantage for any one who would wish to join their service
not to mention their speeds its been great
Though I wouldn't like to interpret my domain over here, I am more than pleased to announce I am very happy to announce their excellent service
We had earlier worked with 2 other non-managed vps services, which were no more than ordinary but epic has been fantastic
We are looking forward for a longer healthier relationship with epicvps
My suggestion on epic :Go for it,one of the best I have seen around
I had searched for a long time for reliable and cheaper vps and I am glad I am at the right place for it
Good work epic team hope you could maintain your standard may be increase your standard even more to reach the peak
Well I'm a week into my Entry level VPS with EpicVPS.
My VPS was deployed within about 30 minutes of ordering including LXAdmin. This was pretty darn fast and I have no qualms there.
Upon logging into my shell the first thing I did was run yum update -y, which updated a stack of packages. This leads me to believe that the image that Epic is using is a little older, but no big deal.
Here comes the first problem: upon updating, the 'udev' package got installed which really borked my /dev/ directory. I re-launched Apache and it barked about /dev/urandom being missing.
So I re-created it with MAKEDEV. This fixed Apache. Though then I logged out of my SSH session and back in to find my tty/pty's were missing (thanks udev!). I had to re-create these via OpenVZ's terminal. However, upon reboot of the server the whole /dev/ directory went wonky again (UDEV! GRR).
I finally removed the udev package (leaving all of it's dependencies on the server) to restore order to my /dev/ directory. I'm not entirely sure where the fault lay with that one.
Second problem: Upon hardening my install with apf/bfd I come to find my iptable modules are missing. I put in a support ticket which gets a response within an hour that they are looking into it. The following morning the modules got moved to my VPS and I could now harden my install.
My only other qualm is that sometimes I'll try and visit my webpage and it will be unresponsive and require a refresh to load the website. But mon.itor.us would lead me to believe there has been no down time and the latency from it's servers to my VPS have been extremely low. This may be my ISP at home, routing inbetween us or some other entity.
In short: I'm relatively happy thus far. The udev thing would be nice to get sorted out so next time that update comes down I won't be in the same situation. They should also figure out why their VPS images are deploying without those kernel modules as well.
So far I give them a . I still have another week to trial the service before I lose my ability to use their money back guarantee. But as long as the service remains in it's current condition I see no reason to need to use it.
Today i found out my server was suspended by VAserv without any notice beforehand. They sent me a email stating that i violated some policy as per email here: ----------------------------------------------------------------- The server was suspended for AUP violations. Your server has IRC chat software installed as the message clearly states that
=================== > I found these suspicious looking connections on the Undernet IRC Chat > Network connecting from a netblock you control. The originating ip(s) > and undernet server(s) each one was connected to is listed below. The > destination port they were using is most likely port 6667. Other > possible ==================
The Chat software that you are using may be using IRC as an internal interface for operation.
Regarding the supension, We suspend all the domains, vps, servers who violate our terms and conditions and comes under scanner for AUP violations without any warnings given. ------------------------------------------------------------------
i am not running any IRC clients/servers. The only thing remotely close is a Userplane webchat app that i'm currently installing, and that is a private chat script. So even after all this emailing back and forth, my server is still suspended. Very lack of respect for their customers. I'm preparing to move my business elsewhere, i've actually been waiting for this... just needed a reason, and now i have one. Since they took over EpicVPS.. my original 80gb allocated storage have been taken away... somedays i see 50gb , other days i see 30gb.. i suppose they are overselling which is causing the fluctuation, even though they claimed its backup storage lol. Anyhow... has anyone encountered this, do they have the right to lock me out of my own server without notice?
I noticed that since their acquisition of EpicVPS, there has been alot of attitude from staff and a lot less user friendly. Network lags alot more now as well. All downhill.
I joined epicvps on 28-April-2008 and on 29 the same month I asked a refund minus 1$ for almost 2 days of use (him refunded me the full amount I paid).
The VPS was 28.49 because I used a coupon for the first month.
I paid 28.49$ because I also wanted a server hardening optimization and security settings against crackers.
The speed was ok, the VPS access was given to me in less than 6 hours from the payment time.
Ray called me after 2-3 hours after the server was up to ask me about the service, was a nice gesture from his part, also informed me that I can call him if I have a emergency related to the VPS.
I never used his ticketing system, all his replies where under 3 hours.
Him also tried to convince me to remain by using his services 1 more month and to refund me this month but I refused because I don't trust him 100% percent, after 1-2 years from now on, if it will still be there and the customers will be satisfied I will buy another VPS from him.
epicvps has a template for LxAdmin DNS that I did not found on a other company that I don't want to mention because today I use there services (shared).
After chating with Ray on epicvps online support I understood how to set-up the DNS using the 2 IP's that him gave to me.
The reason of the refund was a downtime of 42 minute on 29-April 2008, 1 or 2 packet loss from the checkers, I use Pingdom in the present, checking at 1 minute interval.
I had a nice conversation with the owner Ray Amaresh, is from India, I was afraid that I will not get the refund and I can't do anything.
When I chosen his company I did not checked his location, only server location, and that is a datacenter in Dallas.
Ray refunded me in less than 10 minutes from the chat.
I told him that I will probably come back if the service quality will improve and I will because I like people correct peoples and I hate scammers.
I don't like to asks for refunds because I want always quality in what I buy, probably was a datacenter problem, not his fault but up-time is very important for me.
If Ray will allow me I will use a checking service in the future for his main website to show to others the quality of the server where the main site is: ping (network), http checking.
Low prices does not seem to be from overselling but because there are not 20-30 people working 24/24 so you can get a low cost if you have less people but good in what they do.
I hope that I did not forgot anything if I did I wait for Ray replay to complete the review.
The conclusion is: Ray the owner of epicvps is a great person and I hope that the money that him will make will not change his behavior.
It is a genuine review, I tell the good and the bad VPS service parts.
I came into VPS business with EpicVPS, both Amaresh and Raghev (if im right), are excellent persons. Always helped me a lot and their service was overall great.
After some disasters xD, EpicVPS was sold to VAServ. I thought: Okay... maybe it's time to move BUT I should definitely wait a few months and watch how this is going to be. So, stayed as a client.
I dont know how much months have passed, maybe 6? Dunno, but I do have to say a few things about Russell's company, VAserv.com:
I had some billing problems, specially when they changed to the other software, but all this was solved with screenshots (not that they doubt, just wanted to keep it clear), and in no time, I had it fixed. (Also had one billing issue, for some other reasons, which was solved and today Vladimir just made my day.. heh, not that he offered anything, but telling me kind words... made me feel good. )
Loads... Everyone knows that when you're using a VPS, sometimes you have some stupid users abusing the server , this way you'll get affected as well.
Happened a few times, and I was telling them it wasn't my VPS, etc etc (I've a pretty big vps, and always monitored so I can be sure that everything is running smoothly, this is also pretty secured). I didn't like when they once restarted my vps without asking, and load issue was still there. Again a few days later, they restarted again, like it was my problem. (And figured later that wasn't, but it happens!).
Anyway, this was solved, and their staff was really helpful on this, being really decent with me, just like it SHOULD BE in EVERY company.
Uptime... What can I say, it's true the VPS was rebooted a few times, but, besides that, it's great.
Staff... Always helpful, an extremelly fast support and lovely staff! Just like... hum, Kody, Vladimir... both awesome. (I consider them like business-friends. Honestly, they have helped me A LOT).
It's true that there are a few of them that still need some work heh, but overall, it's really really good.
Support... Extremelly fast and efficient! Top notch. Never saw a company like this.
Hardware... Top notch, NEVER had a disk issue, or something like that. Just like a dream!
Network... PERFECT. But really, just PERFECT. I'm living in Portugal, and I've about 40/50 ms to UK (I choosed UK, but they have other locations), the network is really fast (downloading at 1.7 mb/s from my home, no download accellerators). Also, never had a single downtime.
Billing... Good billing software now. Pretty organised, and simple. I like to keep it simple, easy to use. (And yes, I know that ubbersmith is a COMPLETE software xD)
Price... Excellent. I don't find any place with better prices. Even if I someday find one, I still WON'T move.
Other Issues... Had 2 IP's listed on SBL, reported it, and they already knew, then 2 weeks after the issue was solved. (Yeah yeah 2 weeks, but I emailed SBL and they didn't even answered me , so, vaserv did a great job.)
They just got me as a loyal client, and won't leave them for sure! Rus, great job! I guarantee you that if you join them, you'll have an excellent service.
My shared hosting solution is no longer enough for my needs. I need to move to something better, probably semi ded. I'm looking at mediatemple, then I realized how many sites use it, especially the large ones.
What's so good about it? The lack of cpanel is already discouraging but the prices seem very good. Almost suspect them of overselling...
After almost 6 months of bad experience with our previous web hosting provider, we have decided to move to another one. One of our website's administrators have ended up ordering the ( gs )package from mediatemple which he finds affordable and suitable for our website (500-1000 uniques a day, powered by wordpress & SMF forums) .
Personally, this name (mediatemple) has been buzzing in my head long time ago (yep, they have created a lot of buzz in the internet. great marketers), that's why I didn't reject the idea of choosing them as our hosting provider.
But now, and after searching about them in WHT & google, I've found from your reviews that their gs package is horribly slow, unstable and totally a joke.
Are they really that bad? Have they improved their services since the date of the most bad reviews (few months ago) ? Will the website be damn slow/down again? I'm lost :-)
I want to run couple of sites which are ajax and GWT based. I can spend upto 120 bucks for at least 6 months great service.
So far I have googled, I think I may have to choose between mediatemple or bluehost(unless someone comes out with real and better offer).
I was wondering why I will choose MediaTeple with double the price than other one. What are the advantages do they provide over others?Do they provide exactly what they say? Like 1TB bandwidth, GPU unit usage , 100GB space, fast MySQL ?
I found a lot of people moving from bluehost to mediatemple and vice varsa talking about their issues. But what is the recent performance status of those 2 hosting sites?
My (must to have) requirements are - 1. Is not too much bandwidth sensitive (expected grow in 3 months to consume upto 1TB/month ) 2. Is not too much sensitive on resource usage (must not block users) 3. Is fast in response. (Ajax site) 4. Has fast MySQL server.
Please suggest me best possible web hosting suitable for my requirements.
I am going to begin a social network and for the beginning I just need 100 gb hard disk, 2 ram, 200 TB monthly. I need a web hosting with potential for big traffic and scalability in the near future.
I have read what people from big social networks have said about both companies and they can handle big traffic, though mediatemple has better ranked costumers than the plannet according to Alexa (I checked one by one of their big clients in Alexa.)
My website is going to be about video streaming, webcam streaming and other common things in social networks.
What do you recommend? Do you have a better company in mind that can handle big traffic and scalability?
Im starting a little web business making websites for small business, nothing crazy, simple stuff. I have been poking around and found MT's (gs) service which is cheap, but i heard quality issues. I don't mind geting a dedicated server for 50 for better quality whatever....
Just, have any of you guys had any experience with them or do you know a good host that has cost effective dedicated servers? Media temple seems pretty good for dedicated servers, anyone familiar with it? (with higher amount of domain name acceptance preferred)
I am hosted with Media Temple, but looking to get out from under their slow grid system. I am on their (dv) service but was looking around on Geek Storage's reseller web hosting.
Few Questions:
How is their support response time?
Knowledgeable Support Staff?
Kind friendly service?
Fast Setup?
Things I like that I don't like about MT
GS, utilizes cPanel which I love, plesk I hate, and mt for some reason uses plesk.
i have a mt site and it is being moved. when the dns propogates, how will i be able to access my mt site? i have the ip address and it doesnt load anything. i want an address to give others until the new site is working.
Now that (mt) mediatemple has changed their website, upgraded their packages, and i think that above all that they have anew datacenter located in Virginia.
So now i have a (dv) 3.0 plan from mediatemple, but they are too slow for Europe (im in Portugal), so im looking for anyone that have already experience hosting in the new mediatemple datacenter and if it will be faster to Europe. Details on the new datacenter: [url] Location: Ashburn, Virginia
So any experiences? A
Any more info on the new datacenter?
And from Europe, as already anyone test their speed from their new datacenter?
I’ve gone through a few monster threads about these hosts but for people like me who really like to research projects before making an investment in time/money this site is perfect! Most of the articles about these two hosts and their “grid cluster” type services are a bit outdated and so I thought a new thread was in order to give updated feedback and experiences of these platforms.
The deal is I'm based in SE Asia now, and I have clients mainly in BKK & Singapore.
There are lots of fly by night hosts and resold resellers of reseller hosting providers so there's no real consensus, from what I can gather, as to which would be the best most viable option if your anything bigger than a SOHO. Ok, well that could probably be said of the US market as well since these things tend to fluctuate and a great host one month is being shat on the next but there is no market domination in Asia everything's scattered.
In terms of uptime promises I've seen 98%, 99%, 100% and even the infamous 200% or your 4.95 back guarantees, you get my drift, but probably THE hottest names on the market right now if you're a designer or blogger based on my month of research in October-November of 2007 are:
MediaTemple . com & Mosso . com
For reference I'm a web developer so most these offers are designer centric (hosting multiple sites, separate reseller panels, gobs of space, oodles of bandwidth, and ability to handle major spikes in traffic.) Mediatemple even has some spiffy iPhone integration into their CP so you can sched ur chron jobs while getting ur drink on at the local starbucks in ur best apple fanboi attire if one so desires...
At the moment (MT) logos are propagating throughout the blog-o-sphere at an astronomical rate. Almost every trendy designer or blog has either been on, is currently on, or knows someone sister’s uncle’s cousin on Media Temple. I half suspect there are people affixing the (MT) logo just to get in on the cool factor while enjoying the 200% uptime guarantee from 4.95 hosts. But all that aside their offerings are quite impressive for the Grid Server and Dedicated Virtual.
The GridServer concept sounds amazing, exactly what I needed a service to handle the massive influx of visitors my ego imagines I get all the time from DIGG (aka the digg effect) and the ability to host multiple domains with enough space/bandwidth at a reasonable price. So I read the reviews, yes there were growing pains from 2006, a few more in 2007 but people were generally saying things improved as well they should.
So I gave it a shot! I decided to test their GS service out using my resource intensive JOOMLA (mySQL/PHP) a luck-foad of extensions and modules installed to drive up my sql queries, and a server side image processing suite that dynamically scales images for slideshows on demand (slideshowpro). With a 30 day money back guarantee it was worth a test why not.
Now to be fair, I'm in BKK (Thailand) atm so perhaps my results would be different but on the GS running my CMS and image resizing progs (also sql driven) holy crap pictures were taking minutes to resize and send... MINUTES! It was as though every pixel was being pulled from one part of the grid, processed at another, sql query goes to the sql side of the grid and if you jumped twice and pat yourself on the head twice while bouncing a quarter off your foot without letting it drop maybe a picture would come through.
That was pretty disconcerting considering the company that develops my slideshow software is... HOSTED ON (MT), but he's on the (DV) servers I do believe.
Responsiveness of the site was horrendous, and maybe if I was running a very lean mean blog only CMS this would be ok but I have calendaring, site wide translation into 14 languages, Dynamic image processing, Forums, HD videos, my porn collection, and a host of other things my clients don't know about...
Anyway, I'm still testing MediaTemple out and have for the time being bit the bullet and decided to upgrade to the DV line of servers which I've heard good things about for $50/mo that also has a 30 day money backer. Online research shows people who've been having issues with the GS seem to find happiness on the DV servers. I'm still transitioning my databases to this platform but it must be the transpacific journey because it's still seemingly slow! Faster than GS but still 2-4x slower than my bargain basement (Singapore based) shared hosting test servers in every way.
The problem is people who are currently on DV are saying it's not digg-proof, whereas the GS tends to be more so if you can live with the performance although I've been hearing some evidence to the contrary as of late. With regard to the DV solution buckling here's one example of a very popular blogger/designer who was making the jump:
"I’m looking for a better hosting company to host my sites. Do you have any good ones to recommend? This site and Best Web Gallery are hosting at Media Temple, 512mb dedicated-virtual server. Lately, my sites have been down almost every day. I’m getting very frustrated with Media Temple and I want to move out. I’m tired of restarting my server (VPS) everyday. Their tech supports told me that my WordPress sites use too much SQL and CPU resources and I should upgrade to higher hosting plan. But I already upgraded three times since hosting with them: from SS (shared hosting) to GS (Grid-Service), then GS to 256mb DV, and now 512mb DV plan. My site has proved that they can’t handle the Digg Effect.
Recently I got dugg twice and my site was down immediately as soon it made popular to Digg front page. So, I don’t think upgrading will make any difference. I think it is time to move and find a better host." via ndesign-studio . com
Well that just won't do, clients of my caliber like asiandogwhistles . com are constantly under bombardment from sites like Digg and Fark. So to hear this from a 3rd generation (MT)er doesn't look good and I'm over in Asia so add another 150 ping on a good day but if a whale farts near the optical cable in the pacific it can spike to +250 ping. My whale ping theory is currently being circulated in various academic circles if you must know…
That brings us to now, and right now we are trying to figure out how viable Mosso's solution could be but most of the posts here are from last year. I have written this essay in hopes of being able to get UP-TO-DATE reviews of the Mosso system from users who have spent some time on it. If you are in my boat, your situation will be similar to this:
1. looking to step up from Shared Hosting 2. looking for reliability to handle digg/fark/slashdot 3. looking for a service that just works with little management 4. Ability to add multiple sites with custom user panels 5. Ability to focus on more web development and less on server management
So while I know I'm merely postponing the inevitable move to dedicated right now I'd like to just do what it is I do best, writing long articles... but after that is web development. I've heard great things about rackspace of course, and while Mosso is using their systems to a degree they have a fully customized their "hosting system" similar to (MT)'s grid concept so it’s not exactly Rackspace.
The question is where do they stand now? Is anyone running production sites on there?
Or better yet is there anyone outside of the US running their sites on there or is that just not a viable option anymore? I’ve done enough searching to understand Mosso’s clustered solution is supposedly better than (MT)’s but is it production stable at this point?
I don't mind giving up ping and throughput slightly if the reliability and service is higher so let's hear it!
I've been hearing alot of good things about MediaTemple hosting recently. They seem very cutting edge (in terms of hosting) and they seem to offer good prices too.
Has anyone here been using them for a while? What is they're down times like? Would it be possible for me to move my client sites (from UnitedHosting) to them and give all my clients the same features - the webmail, the stats? ...
Does anyone out there have experience of securing a MediaTemple VPS? One of my clients seems to have his heart set upon one of their virtual servers but I have my doubts about the usefulness of a software firewall (iptables), running on the same machine with 256MB of RAM.
After weeks of research on WHT i am still undecided who to choose for my next webhost.
I have narrowed it down to three:
- MediaLayer - 1gb/20gb/6 domains at $19.95 - LiquidWeb - 1.5gb/100gb/3 dmoains at $19.95 - MediaTemple - 100gb/1TB/100 domains at $20
Which one would you recommend and why ?
Also does MediaTemple grid service offer any advanctages over the other two.
My requirement is that i want my website to run very fast and server to have very good uptime. I am currently on HostGator & using over 10gb of monthly transfer. I am getting oround 5000 hits but hope to increase it around 10,000 with a new wordpress blog. They reason to move from HostGator is that any MySQL/PHP based apps run extremely slow.
Is anyone else out there hosting IMAP email with MediaTemple? I am trying to transfer IMAP accounts to MediaTemple after switching from an email only provider, MailSnare. I use Mac Mail as my email client and am having trouble getting my accounts set up properly. It seems to have to do with my path to IMAP.
I've tried everything including:
(blank) /mail mail/ mail INBOX. INBOX
Different techs at mediatemple told me to use /mail and INBOX. but neither work properly. For the most part, I have been able to see my mail, but not my folders, or not all of my folders, or I've gotten repeated warnings that IMAP command "SELECT" failed. In one of my accounts now I can't see the mail at all, but the account is telling me there is 1 unread message. My problem seems to have been complicated by all the messing around with the preferences trying to fix things. If it makes any difference, the email address for the account is the same as it was with my previous host. I wonder if that's causing a problem when trying to access the mail in Library/Mail?
I purchased a shared hosting with these guys. I transfer domain / Set up email accounts, ect. Everything is working flawlessly.
So, yesterday my boss was riding my ass because he said he couldn’t send email. I went over to his house, and he was right it wouldn’t send (his client is entourage). I verifier’s smtp settings, and it just wouldn’t send. I found the problem to be his SBC.
Of course he doesn’t believe that (still thinks the mailserver is the issue).
So to draw this to a close. is there any way to verify that an email is being sent.. such as a receipt that the 'message has been sent'? He's using entourage on the mac.
Also, what is you're normal procedure to troubleshoot smtp/pop issues?