R1Soft CDP Backup Services Resellers

Aug 20, 2008

Does someone know any other company besides fxhbackup and bqinternet that sells backup services based on R1Soft CDP?

My current solution is constantly giving broken pipe lines error. I was told this is because of overloaded backup servers. I did had my own CDP server running on the same DC and it worked like a charm, but currently my provider says it will not support it anymore and its terrible slow on his CDP server, besides it breaks backup.

Can someone point me one a CDP solution that works?

Has someone had experience with Acronis True Echo Server Enterprise?

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R1soft Backup

Aug 2, 2008

R1Soft is a backup “solution” aimed at companies that want to backup only the changes that have been made since the last time a backup was created. Its a good idea, but it went horribly wrong. I am writing about it today because it was such a poor experience working with them and we had so many server problems and REPEATED DATA LOSS that I felt compelled to warn other hosting companies and customers about this extremely poor product.

R1soft caused enormous I/O load that literally killed our servers off and on multiple occasions simply would not restore our data and caused 100% data loss on the servers we had “backed up”.

MAJOR TECHNICAL DEFICIENCIES AND OPERATIONAL ISSUES WITH R1SOFT -

1) Buagent (Their software that records what has changed) is a HUGE i/o pig. It constantly blocks on I/O when there are changes causing every other drive or array in our system to lag while it catches up. R1soft told me it “works great” and to send them over details and they would “Look into it”.

2) Buserver (Their software that writes what has changed) is INCREDIBLY slow in every way that it is virtually unusable when you have a lot of data to back up with tens of thousands block changes every day per server. Clearly it hasn’t been tested well under sustained and real heavy load - at least in my opinion. There are multiple kernel and userspace methods to speed this up, but again it falls flat on its face when trying to keep up with our load.

3) Restores are buggy and VERY unreliable. We have attempted more than 20 restores (whole partitions) and had more than 30% be a complete failure, meaning TOTAL data loss. Doing user level restores were the same story - incomplete backups, unreliable and SLOW restores.

4) R1soft support is lackluster to say the least. When I complained they said, “You only opened 17 tickets in the last 60 days.” 17 tickets? Often when we had issues doing a restore or other problems we would call and get no one to answer the phone. Its comforting to know that when you can’t do a restore for 500 clients that we can possibly talk to someone on Monday who will blow us off and tell us that the newest version of the software MIGHT fix our issue. In the meantime they apologized for losing all our data over and over again. Wonderful.

5) The software is based on filesystem block changes. The problem is that the kernel and ext3 and reiser are changing all the time. As we made updates it constantly broke R1soft. When they would finally fix the problem it usually required us to reseed the entire backup again losing everything that we had previously backed up and putting enormous load on the server again while it started over from scratch

In all my years of hosting I have never had such a bad experience with a “partner” company as R1soft.

Just thought I would let other potential customers and hosting companies know my experience.

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Is R1Soft CDP Backup Really Good

Jun 7, 2009

I am currently moving my accounts to providers that use R1Soft as a backup solution. This is a security measure, but I am planning to use it as a marketing point too.

An after purchasing a backup account from Steadfast that includes support for R1Soft (and learning to use it), I am planning to resell their product.

Those ideas sound good, but is R1Soft software really as good as it looks like? Some years ago i had a problem with a very known (and trustable) VPS provider. After having a hard disk crash, they told that their Virtuozzo based backups weren't reliable, so I lost some data.

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Using Steadfast R1Soft CDP Backup

Sep 10, 2009

if anyone here is using Steadfast R1Soft CDP Backup for his servers and if it's truly working for him when a restore is needed and whether is causes a noticeable load or not?

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Best Backup Solution - R1Soft

Oct 5, 2008

what backup solution you all use. We plan on starting to use a backup solution but was wondering what the best one is. R1Soft seems to be pretty popular and I was wondering where all of you guys get your licenses from them. Also if anyone knows how much does a license for 1 backup server and 2 agent servers cost. I see it is like $500.00 at R1Soft directly but is that the only way to get it. Also is R1Soft very good? Please rate it 1 -10 in your reply.

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Where Can I Make Off-Site Backup Using R1Soft CDP

Mar 26, 2009

I have several servers and i want to provide at my servers a continuos backup data protection and disaster recovery backups to a off-site location using R1Soft software.

So does anyone knows any good and reliable company who provides the service off making backups from external servers using R1Soft?

I have been looking around and until know i found:

The Planet - Here i can buy any kind of server and havint installed with R1Soft for a extra cost of 50$

SteadFast - Here i can rent a full managed backup service using Steadfast Off-Site R1Soft CDP Backups described at: [url]

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R1soft Remote Backup Provider

Dec 8, 2008

I have recently had to set up all my backups again (add me to the ranks of disappointed bqinternet customers). I choose to go with Handy Networks - and I am SO very happy I did. The got all my servers set up quickly and correctly, but the most impressive thing was the communication - it is one of the best support experiences I have had in this industry. Not only on the initial set up, but even the questions i had afterward - they went above and beyond in their answers.

I know companies get ripped all the time on here for bad support - just wanted to give a little praise!

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Online Backup Services

Jan 22, 2009

I have a reseller account with Hostgator and I would like to automatically backup all my clients cpanel accounts.

Can you guys/gals recommend any backup services? Someone told me about bqbackup.com.

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Offsite Backup Services?

Jun 2, 2008

leave LayeredTech completely, including Dynavol.

My new host I've chosen doesn't have backup services, but no big deal. I'd like to know what people out there use (Company and Specific Services) for off site backup of their servers.

I can either do push or pull. I liked how Dynavol worked. I guess if that's the best option I could keep LT strictly for Dynavol, but looking to see what others think.

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R1Soft CDP Backups

May 16, 2009

Can anyone recommend a provider/reseller either in the UK or US?

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SAS Expander For R1Soft

Sep 22, 2009

Looking for advice on a solid R1Soft setup.

I'm currently looking at this SAS Expander:
[url]

Looking to load it with 16 x 500GB WD Green drives with two spares on hand. Not sure which RAID level, RAID 5,10,50,60

No matter what I use with that many drives I get huge capacity. This is the controller card I was looking at using as well for the direct attachment:
Adaptec 2228800-R PCI Express SATA / SAS (Serial Attached SCSI) 5445 Kit Controller Card

I was going to use a Dell PE 860 to bring it all together. What are your thoughts, opinions, suggestions for a proper or recommended R1Soft setup?

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Best Place To Get R1Soft

Dec 10, 2008

where is the place to get backups utilizing R1Soft.

Something we are looking at and wondering as to what would be the best companie/s to have your backups at.

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R1Soft In A Virtualized Environment

Mar 1, 2009

Anyone have any experience using R1Soft in a virtualized environment as the VPS provider rather than the VPS user?

I'm wanting to offer some solid bare metal backup. It is generally difficult to do sound backup procedures in dom0, since can sometimes suffer file corruption when backing up running domUs from outside of them, and I use LVM drives rather than disk images.

I've always heard backing up from inside domU is best.

R1Soft is an obvious option but the pricing seems quite high and I'm wondering what kind of CPU/disk usage impact it could have. Say you just have 16 virtual servers per box (2 per core)... that is 16 instances running, and ~$2400 just in licenses alone.

Anyone have any experience doing backups/CDP in a virtualized environment? You using R1Soft or something else? Inside domU or out?

I wish R1Soft offered monthly pricing, since then the upfront investment per customer isn't nearly as much.

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Does Ayone Know How Much R1soft Costs

Aug 3, 2008

how much R1soft costs?

Is it worth it?

Do you have to keep your backups on one of their servers?

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Using R1soft CDP To Move Server

Jul 20, 2008

I got an idea that using r1soft CDP to move server, since it provides restoring data to a different server. But I never used it, not sure if it is doable.

Any one did this before? any requirements (software/hardware) for new server that will be moved in?

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R1Soft CDP - External Or Private Network

May 1, 2009

on this backup solution. How do they do the backups. If you`re a datacenter, are backups routed through the internal network through a central backup server or do you backup externally to their servers?

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How Do You Restore A Cpanel Server With R1soft

Aug 8, 2008

How do you restore a cpanel server with r1soft?

I know need to restore /home

but if I restore /etc /usr /var it will screw up stuff, ex. /etc/modules.conf

and if I don't it will be missing stuff, like /etc/userdomains

Anyone know the best way to restore from an r1soft backup?

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Should /home Be Its Own Partition When Using R1soft, Or Can It Be Part Of /

Aug 7, 2008

Should/home be its own partition when using r1soft, or can it be part of/?

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Am I Correct The R1soft Does Not Preserve Permission/ownership

Aug 9, 2008

Am I correct the r1soft does not preserve permission/ownership?

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What Do Server Resellers Look For

Apr 23, 2008

When a dedicated server reseller is looking for a new partner, what exactly are they looking for? Is price far and away the primary factor? Are there other features/offerings that a reseller is looking for? Are there things that would prevent you from reselling for someone if they didn't offer them?

Who are currently the best server providers to resell for and why?

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Bandwidth Resellers

Feb 20, 2008

Can anybody name some bandwidth/port resellers such as XtremeBandwidth was back in the day? I'm looking for someone who can get me multiple price quotes from various providers at an odd location.

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Anyone Know Any Resellers Of The Planet

Aug 16, 2008

Can anyone recommend a good reputation company that resells The Planet's servers?

For some reason I can't purchase from them directly, they do not accept PayPal nor accepting my credit card payments. Tried contacting them but it still doesn't work. I hope to find a reseller out there.

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VPS Resellers Using VMWare

Dec 31, 2008

any VPS resellers that are using VMWare ESXi as their platform for their hosting plans?

Also, if anyone is familiar with VMWare, I am curious as to what you think of these hardware specifications and how many Linux based CentOS VMs I can comfortably run on this hardware:

Processor:AMD Opteron Quad-Core 1352 Barcelona 2.1GHz
Motherboard:Tyan S2925G2NR AM2 nVidia nForce 3400 ATX n3400B
Memory/RAM:Kingston 1GB 240Pin DDR2800 ECC Unbuffered
RAID Card:Adaptec AAR-2610SA 6Port SATA 64MB RAM
Hard Drive 1:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 2:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 3:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 4:Seagate Barracuda ES.2 500GB 7200RPM SATA

There would be two RAID1's in a RAID10 configuration for the storage.

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Creating Resellers Using 1and1

May 9, 2009

I have a dedicated business III linux root server (CentOS + Plesk) with 1and1.co.uk and have two domains purchased through them. What I want to do is set up resellers and then the resellers can point their own external domains to their reseller packages. To test the process, this is what I have done...

In the 123-reg.co.uk control panel (where I have my own list of domains), I change the nameservers from ns/ns2.123-reg.co.uk of example.com to ns59/ns60.1and1.co.uk and then proceed to set up web forwarding to my servers IP. Now, after setting up a reseller account through Plesk, I log in and click add the domain example.com. After waiting 24+ hours, when I type in example.com, I get the 'address not found' message through my browser. Clearly something is not set up right.

The only way I can host external domains is to use the domain control panel in the 1and1 screens to transfer an external domain to my root package - not an efficient way of setting up a reseller account.

Does anybody have any guideance on where I am going wrong? Do I need to set up my own nameserver for reseller clients to point their domains to?

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WHM - Re-mapping Accounts To Their Resellers

Oct 6, 2007

just restored a server from an rsync backup. problem now is that i have a couple of hundred accounts all under root, when they're supposed to be resellers and sub accounts of resellers.

any idea if its just some file which contains all the mappings or do i need to go through all these hundreds of accounts and reassign them?

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Custom Nameservers For Resellers?

Feb 19, 2007

what changes we are supposed to do the server to provide our reseller their own custom nameservers? we do have management companies hired for issues but i really feel i should know this too.

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Resellers/Hosters Your Own Nameservers Still

Nov 6, 2009

with most dns being able to be handled by the domain owner through register/godaddy, etc. are resellers/hosters still finding they need to run their own name servers? or do you tell customer the IP to change their A record to? doesn't seem like running your own dns server is such a requirement like years ago was.

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BurstNet Resellers Rant

Jun 8, 2008

Is it me, or are half the people selling dedicated servers on this site, just reselling BurstNet? I think there should just be a dedicated forum on the dedicated server sales forum for BurstNet resellers.

Just one of my rants.. hope I don't get knocked for this.

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Dedicated Server Resellers

Jul 30, 2008

Anyone have any idea of a dedicated company which offers programs of reselling their dedicated servers. Must be able to do so without any conditions like "oh u gotta have first xyz number of servers with us" , and plz dont suggest burst.net dont want to deliver poor servers/services/network to customers.

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Colo Resellers In The Level3 DC In PHX?

Jan 15, 2007

I am colo shopping in Phoenix. I have already been in contact with Jeff at Atjeu and iLand (at Level3)....

Are there other shared rack colo providers in the Phoenix or Tucson area? Probably will start with 3-5amp draw and 2-3mbit. Are there other DC's I should be looking at? I don't thing I'd be a spec on the radar at Limelight.

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Sharing Of IP Addresses For Resellers

Oct 26, 2008

how can I share IP with a reseller account so he can have his own private nameservers?

I WHM tweak settings, I have allowed sharing of IP for nameserver purposes.

Now whenever I try editing Privileges/Nameservers in reseller centre and adding a namserver, it tells me I am out or IP addresses?

Why is it doing it when I have checked the box for sharing of IP addresses?

Also can I simply do it by editing zone file of that reseller account and entering values manually?

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