Best Backup Solution - R1Soft
Oct 5, 2008
what backup solution you all use. We plan on starting to use a backup solution but was wondering what the best one is. R1Soft seems to be pretty popular and I was wondering where all of you guys get your licenses from them. Also if anyone knows how much does a license for 1 backup server and 2 agent servers cost. I see it is like $500.00 at R1Soft directly but is that the only way to get it. Also is R1Soft very good? Please rate it 1 -10 in your reply.
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Aug 2, 2008
R1Soft is a backup “solution” aimed at companies that want to backup only the changes that have been made since the last time a backup was created. Its a good idea, but it went horribly wrong. I am writing about it today because it was such a poor experience working with them and we had so many server problems and REPEATED DATA LOSS that I felt compelled to warn other hosting companies and customers about this extremely poor product.
R1soft caused enormous I/O load that literally killed our servers off and on multiple occasions simply would not restore our data and caused 100% data loss on the servers we had “backed up”.
MAJOR TECHNICAL DEFICIENCIES AND OPERATIONAL ISSUES WITH R1SOFT -
1) Buagent (Their software that records what has changed) is a HUGE i/o pig. It constantly blocks on I/O when there are changes causing every other drive or array in our system to lag while it catches up. R1soft told me it “works great” and to send them over details and they would “Look into it”.
2) Buserver (Their software that writes what has changed) is INCREDIBLY slow in every way that it is virtually unusable when you have a lot of data to back up with tens of thousands block changes every day per server. Clearly it hasn’t been tested well under sustained and real heavy load - at least in my opinion. There are multiple kernel and userspace methods to speed this up, but again it falls flat on its face when trying to keep up with our load.
3) Restores are buggy and VERY unreliable. We have attempted more than 20 restores (whole partitions) and had more than 30% be a complete failure, meaning TOTAL data loss. Doing user level restores were the same story - incomplete backups, unreliable and SLOW restores.
4) R1soft support is lackluster to say the least. When I complained they said, “You only opened 17 tickets in the last 60 days.” 17 tickets? Often when we had issues doing a restore or other problems we would call and get no one to answer the phone. Its comforting to know that when you can’t do a restore for 500 clients that we can possibly talk to someone on Monday who will blow us off and tell us that the newest version of the software MIGHT fix our issue. In the meantime they apologized for losing all our data over and over again. Wonderful.
5) The software is based on filesystem block changes. The problem is that the kernel and ext3 and reiser are changing all the time. As we made updates it constantly broke R1soft. When they would finally fix the problem it usually required us to reseed the entire backup again losing everything that we had previously backed up and putting enormous load on the server again while it started over from scratch
In all my years of hosting I have never had such a bad experience with a “partner” company as R1soft.
Just thought I would let other potential customers and hosting companies know my experience.
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Jun 7, 2009
I am currently moving my accounts to providers that use R1Soft as a backup solution. This is a security measure, but I am planning to use it as a marketing point too.
An after purchasing a backup account from Steadfast that includes support for R1Soft (and learning to use it), I am planning to resell their product.
Those ideas sound good, but is R1Soft software really as good as it looks like? Some years ago i had a problem with a very known (and trustable) VPS provider. After having a hard disk crash, they told that their Virtuozzo based backups weren't reliable, so I lost some data.
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Sep 10, 2009
if anyone here is using Steadfast R1Soft CDP Backup for his servers and if it's truly working for him when a restore is needed and whether is causes a noticeable load or not?
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Mar 26, 2009
I have several servers and i want to provide at my servers a continuos backup data protection and disaster recovery backups to a off-site location using R1Soft software.
So does anyone knows any good and reliable company who provides the service off making backups from external servers using R1Soft?
I have been looking around and until know i found:
The Planet - Here i can buy any kind of server and havint installed with R1Soft for a extra cost of 50$
SteadFast - Here i can rent a full managed backup service using Steadfast Off-Site R1Soft CDP Backups described at: [url]
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Dec 8, 2008
I have recently had to set up all my backups again (add me to the ranks of disappointed bqinternet customers). I choose to go with Handy Networks - and I am SO very happy I did. The got all my servers set up quickly and correctly, but the most impressive thing was the communication - it is one of the best support experiences I have had in this industry. Not only on the initial set up, but even the questions i had afterward - they went above and beyond in their answers.
I know companies get ripped all the time on here for bad support - just wanted to give a little praise!
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Aug 20, 2008
Does someone know any other company besides fxhbackup and bqinternet that sells backup services based on R1Soft CDP?
My current solution is constantly giving broken pipe lines error. I was told this is because of overloaded backup servers. I did had my own CDP server running on the same DC and it worked like a charm, but currently my provider says it will not support it anymore and its terrible slow on his CDP server, besides it breaks backup.
Can someone point me one a CDP solution that works?
Has someone had experience with Acronis True Echo Server Enterprise?
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May 2, 2009
Can you recommend me backup solution?
Currently I use rsync and I am thinking to use R1Soft CDP
Its worth what is your oppinion?
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Jun 2, 2009
We now have a WHM Vps and also a Dedicated for reselling VPS both located in the UK. At the moment our WHM Vps backs up to an 'Unlimited shared hosting package' but we're sure we're going to be kicked off sooner or later because were using about 50GB storage. We were wondring what everyone else uses to backup? Another disk attached to the server?
Offsite? And how you deal with the extra bandwidth a backup would use.
We now need a solution that can backup our new VPS server and our WHM server. It needs to be in the UK/EU to comply with data protection.
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Jun 24, 2009
Could anyone give me any recommendations on a new backup solution?
The one that I have been using didn't work the past few times, and that is starting to bother me.
I've looked into CDP, although I do not necessarily have the budget for that.
I'm just looking for an easy way to do daily and weekly backups with
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Jan 14, 2009
I almost signed up for the crissic backup service, but I waited because I saw some complaints.
I definitely remember somewhere around here--someone posted that crissic was reselling this backup solution.
Does anyone know what this website? Or Can someone post a similar website?
I really want an offsite backup source, But I really can't afford to pay an extra $60-$80/month for a VPS with the actual datastorage I'll require.
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Sep 6, 2008
im getting a server redone soon and looking for a small temp backup solution I got about 40gb of data that I need to backup and will need double in transfer. Also hopefully can run some basic web services to do somepicture hosting for auctions I run. Uses a few 100mb/mo. Im looking for rec. of cheap VPS hosting that offer big space/transfer and dont charge a really high setup fee I dont need any kind ofcontrol panel.
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Mar 7, 2007
we have about 95 linux server with Cpanel and we use the backup solution in whm and send file on two Dell 2900 with 8 HD 250Gb sata in raid5 but we see that the backup servers are really slow in the data transfer i think that the raid 5 and all the ftp session slow it, what server backup solution do u can suggest for this structure?
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Oct 12, 2009
recently we had a corruption of our server caused by an update but we was luckily able to recover users files with some missing unfortunately.
I am looking for a backup solution that is off our server that we can add into cpanel/whm for our clients to use and us.
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Jul 9, 2008
We currently have a VPS that backs up daily, but I am interested in running a script
where my work computer will download these backups for additional backup security. Would prefer something automated.
how you have done this. I am using Cpanel.
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May 8, 2008
I am about to order a VPS for some backup solutions for my websites, to save my backups etc.
Now, how should I do it ? Let's say one of my main sites are down (server is having a maintenance or the server went down for some unknown reasons, apache crashed, w/e), how should I do it ? I read something about name servers, but I am totally new to this stuff, as I've never dealt with it before.
And no, I do not want any management, it's just a testing box so I can learn it myself.
Anyone got any hints on what to do ? Pref. is if you can give me some links to so some sort of guide(s).
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Apr 17, 2007
If an email server needs taking offline for a while, is there a simple solution that can be put in place that can catch and temporarily hold the email until it can be released when the server is back online?
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Dec 6, 2006
Example: I have 1 server for hosting, 1 server as Dedicated Backup server
(Pls don't recommend me outsourced backup server as I already got one)
I am looking for a solution which I am able to do daily backup while keeping low server load as well as able to restore it quickly when I need it. It's a cpanel servers.
I understand that CPanel own backup method will tar my files (but I have too many accounts) and it also takes a lot of my server CPU resources which slows down my hosting server.
I am now using rsync which does incremental backup that really works and I am happy about it but I paid $55 per month for 1 cpanel servers as I oursourced the rsync installation & server management backup. I have few servers and I don't find it cost effective.
Anyone here can suggest different kind of method which I have not known yet? Or I would really appreciate if someone do not mind to share installation procedure for rsync with me. I tried to google for it and find them all very shallow information. This is not a try-and-error.
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Apr 15, 2009
backup service for my dedicated server that can do the following:
Take backups of the server without my laptop being involved when the backup takes place.
(So I can take a vacation for two weeks and have my laptop turned off - while backups still taking place).
Strangely I have found it impossible to find such a service ... All services I have looked at require my laptop is turned on and running some software while backup of server is takeing place.
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May 19, 2008
Where can I find a company that sells backup service for Windows Servers?
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May 19, 2008
I am searching for some nice prices remote backup storage for one of my cpanel servers.
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Dec 1, 2008
Do you know any decent remote backup solution located in Europe? I need to store 30-40 GB of files and daily database backups (2-3 GB).
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May 1, 2008
I have two vps's. VPS1 is for hosting my sites, VPS to I purchashed to backup to.
I know I can use rsync but i'm confused at how to do this exactly.
Backup to remote server every other day.
Only do incremental backups.
Backup cpanel accounts
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May 23, 2008
I'd like to ask for opinion what is the best way to backup a client PC in Windows XP/Vista platform.
For example, each PC has a folder inside c:Server
Every 17:00 hours, the PC will FTP all data inside c:Server to backup server.
When it is done, the manager is able to access to his files & do his work remotely online via the server at night in his home. Another reason to have this backup is because they want to secure all the files from any viruses or any accidents in the office during non office hours as the files is important to them. The next morning, he is able to continue his work as normal when files are being merged.
Any kind of such solution available?
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Nov 13, 2007
I've recently put together a server in a hurry and overlooked an important aspect - data integrity after power loss. I'm using Linux software RAID-1 with two 150GB WD Raptors but I'm worried that data could be lost due to having write-back cache enabled without a battery backup unit. I would rather not disable the write-back cache for performance reasons.
What is the cheapest way to get a battery backup solution for Linux software RAID? Do I have to use a hardware RAID card or do standalone battery backup units exist that can use existing motherboard SATA ports?
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May 16, 2009
Can anyone recommend a provider/reseller either in the UK or US?
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Sep 22, 2009
Looking for advice on a solid R1Soft setup.
I'm currently looking at this SAS Expander:
[url]
Looking to load it with 16 x 500GB WD Green drives with two spares on hand. Not sure which RAID level, RAID 5,10,50,60
No matter what I use with that many drives I get huge capacity. This is the controller card I was looking at using as well for the direct attachment:
Adaptec 2228800-R PCI Express SATA / SAS (Serial Attached SCSI) 5445 Kit Controller Card
I was going to use a Dell PE 860 to bring it all together. What are your thoughts, opinions, suggestions for a proper or recommended R1Soft setup?
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Dec 10, 2008
where is the place to get backups utilizing R1Soft.
Something we are looking at and wondering as to what would be the best companie/s to have your backups at.
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Mar 1, 2009
Anyone have any experience using R1Soft in a virtualized environment as the VPS provider rather than the VPS user?
I'm wanting to offer some solid bare metal backup. It is generally difficult to do sound backup procedures in dom0, since can sometimes suffer file corruption when backing up running domUs from outside of them, and I use LVM drives rather than disk images.
I've always heard backing up from inside domU is best.
R1Soft is an obvious option but the pricing seems quite high and I'm wondering what kind of CPU/disk usage impact it could have. Say you just have 16 virtual servers per box (2 per core)... that is 16 instances running, and ~$2400 just in licenses alone.
Anyone have any experience doing backups/CDP in a virtualized environment? You using R1Soft or something else? Inside domU or out?
I wish R1Soft offered monthly pricing, since then the upfront investment per customer isn't nearly as much.
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Aug 3, 2008
how much R1soft costs?
Is it worth it?
Do you have to keep your backups on one of their servers?
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Jul 20, 2008
I got an idea that using r1soft CDP to move server, since it provides restoring data to a different server. But I never used it, not sure if it is doable.
Any one did this before? any requirements (software/hardware) for new server that will be moved in?
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