On the 30th we experienced downtime on a colocated server in a UK DC we did not know about it till late afternoon
when we finally got to access the server
we found the OS was corrupt
we found 2 of 4 hard drives apparently trashed
we found the backup also corrupt
so can we claim as its a mechanical failure on the DCs end?
I have been reading the manual for a while, and I'm still not quite sure if I can do this with AP7930.
After power outage, I don't want all outlet to power on at the same time when the power is restored. Maybe 30-90 second gap between outlet power should suffice.
for example :
00s - power restored, port #1 on
30s - port #2 on
1m - port#3 on
1m30s - port#4 on
... and so on
The only option I see in the settings is "Power On Delay". I'm not sure if this delay only applies when I submit "On Delayed" action, or does it also apply to when the power from the provider is restored.
my freebsd server suffered power outage and now at boot it shows
BIOS installed successfully!
strike F1 to continue, strike F2 to go to setup utility.
FreeBSD installed
Default 0,a (o.a)boot loaded
Boot:
But that is it, it does not respond to ping or ssh?
how often does a colo provider's datacenter go down? I'm not talking about resellers or their racks, but the primary provider itself.
This has been the 2nd time (this year I believe) that my datacenter at NAC has suffered a complete power outage [url], their backups failed, and my entire rack of servers were power-cycled.
Luckily I am not a web host but I am running some critical public web services/sites. I have all of the equipment to manage my own colocated machines from afar (monitoring, remote reboot hardware, and KVM/IP hardware for all of my machines) but I'm dead in the water if my datacenter's power is out.
I always ease my pain throughout a network outage or power outage by visiting DSLReports. Their HUGE website is hosted in the same datacenter (probably in the same room) as me and while it is a terrible thing to say, being able to share the downtime with a bigger fish is easier for me to handle.
I have a big Problem to restore Backups from any Domains from a Plesk 11.0.9 Server with ubuntu 12.04 to a Plesk 12.0.18 Server with ubuntu 14.04
Backups from ftp-Backup Server didnt work, error is the backup Signature is damage etc........
Is there any Chance to restore the backups ?
I recently got a VPS from VPSLand before reading all the negative reviews... Everything seems to work fine EXCEPT disk operations. Sometimes it seems writing big files to disk, or moving/copying files around on the server will completely lock it up.
I opened up PerfMon and with my IIS/mySQL services stopped (which means my system is running absolutely nothing), the disk queue and disk % values are ridiculous.
See:
www|europeinruins|com/temp/disk-noiis-nomysql.JPG (can't post URL's so switch the | with .
I have not logged into my server in about a week, and in during that time WHM updated itself. I logged into WHM yesterday and received the accept new license message. Then ssh'd into the server as my normal user, but can no longer su to root.
When I try, it just says 'incorrect password', though I am entering the correct root password. I can ssh to the server as root and login no problem, using that password. As root, I can su to other users, but not the other way around. This has never been a problem until yesterday.
This only happened in the last week, and the only thing that has happened is the SHM upgrade. Also, from within WHM, attempting to restart apache seems to stick with the progress meter on the screen forever. I am not sure if whm is attemtping to execute commands (like apache restart) with sudo, which may explain that behavior as sudo is no longer working either.
Has anyone seen this with a WHM upgrade?
On one server which i have sometime appear very high load up to 70,and that causing downtime of few minutes(i have historic data webmin module where i saw high load and downtime time matches,but it doesn't show what causing it).That server also have hardware raid in mirror mode.(copies exact data from one disk to another).
View 14 Replies View RelatedDon't know if it is some kind of attack or this is normal but the Server load goes reaching 20 in most of the times and may be greater!
this is the mysql_process list
jarabhar_JUHyyuh is opening alot of connections in the same time and this is not the normal behavior ....
Anyone elses sites offline I just lost over 20 colos all at once.
FDC site and CRM seems down.
NM Edit seems to be back now seems like a 5minute outage.
I can't reach our servers, or LiquidWeb's site.
View 3 Replies View RelatedI had a 12 hours outage in one of my VPS. According to the report of my provider, a maintenance task reported an error on the fsck Linux command.
Now I wonder if this error can occur on any RAID hard disk subsystem? Should I stay with this company?
I manage and develop an e-commerce site which the original designer had put on Media Temple. Their grid service and general marketing looks and sounds superb. This is no doubt why a lot of people go with them.
For months now they have been giving my client problems. People in certain places can't access the site because MT are always up to tricks moving the servers around. On top of that their MySQL performance has latency issues which makes most pages load slowly.
I decided to move the site to Knownhost(vps) who seem to offer good service at a reasonable price.
Before I could even begin to transfer the emails to the new server I get reports that the site has been down for over 24 hours. The site is still down after a whole day. This means my client can't sell their stuff and I can't transfer to the new host either.
I called MT and they offered free hosting for a year. I don't think it's worth it. The uptime and service and performance I've seen has been no better than $5/month shared hosting. For a site like this I don't think it's worth risking uptime (and therefore sales) on a company that can't get their act together. I've never had downtime from any other host before, let alone multiple times like MT.
I'm putting this out there just to warn any people who may be thinking of going to Media Temple.
I would be interested to know others experiences with Media Temple.
Anyone else notice the huge outage at Surpass? My sites went down as I was editing one, and checking the server status returns a very, very long list of downed servers. Since the Surmunity Forums appear to be down as well, I was wondering if anyone here had found out what was up via other means, and whether or not there is any estimate on when it might come back up.
View 6 Replies View RelatedI'm kind of annoyed. Not so much the server outage; I know those happen.
What is annoying me is the inability to get anyone on the phone.
I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.
their site didn't go down, just the ones they are hosting.
I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.
It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.
To make a long story short, as a consequence of the outage we lost some of our advertisers, and right now we cannot afford our old server. We decided well in advance to delete our server, so early this week we contacted the customer care and asked when we were supposed to enter the cancellation ticket to have our server removed before the billing date (June 22). We were told to post the ticket on July 19.
We did better than that. We posted the ticket shortly after this first chat. On July 19th, we went into servercommand, to find out that the cancellation ticket was no longer there. I rushed into the live chat, and was told that the ticket was lost because we had not posted it in orbit. Ok then, let me post it immediately in orbit then.
Well, unsurprisingly, Orbit was unavailable in that moment. We told the live chat tech, and basically we were left hanging on the chat for hours until we were able again to access the orbit system. the Live Chat person said she could not enter the ticket for us, so we had to wait for orbit to load for us again.
Well, guess what? Orbit loaded again for us, but exactly after the Midnight, so it was now effectively the 20th, no longer the 19th. Nice, uh? Do I smell something fishy here?
So, I went to the chat today, and here is the reply:
Quote:
Please wait while we find an agent to assist you...
You have been connected to Daniel W.
Daniel W: Hello. How can I help you?
Customer: Hello, I need urgent help. It is the third time I am attempting to delete a server, and cancellation is sitll not going through as it should
Daniel W: ok, what is the account id and password? and the reason for cancellation?
Customer: <<snipped>>, H1 outage
Customer: I had sent another ticket more than 1 week agoi
Customer: but it went lost, for some reason
Customer: so I spent two hours a couple of days ago with one of your guys to send this other ticket
Customer: but I see that the cancellation date listed is July
Daniel W: Before I can transfer you to another department, I will need to confirm your account information. Please provide you Orbit/ServerCommand login and the last 4 characters of the password.
Customer: while we wanted an instant cancellation
Customer: <<snipped>> / xxxx
Daniel W has left the session.
Please wait while we find an agent from the Customer Service department to assist you.
You have been connected to Andrew S.
Andrew S: Hi! Thanks for conacting The Planet's Billing Care Team. May I please have your Login I.D. and last 4 characters of your password to Server Command or Orbit please. Please feel free to ask about our promotions
Andrew S: one minute
Andrew S: I am reading you last chaty
Customer: <<snipped>> / xxx
Customer: ah ok
Andrew S: Please give me a few minutes to look into this for you. Thank you.
Customer: thanks
Andrew S: I will have to get my accounting department to review this for you. It has a July date for cancellation because the server cancellation ticket was put in in less than 48 hours from the billing date.
Andrew S: I will have them review this issue for you.
Andrew S: How else may I assit you today ?
Customer: I sent another ticket days before, and it was lost. On July 19 I came to talk about this with one of your techs, and we were unable to access orbit
Customer: They said to wait until orbit was available again for us
Customer: This should all be saved in your logs, I hope
Customer: So, what should I wait for?
Andrew S: I am creating a ticket to the accounting department for them to give you an answer on the cancellation date
Andrew S: ok sir How else may I assist you today ?
Customer: Nothing else, thanks. We will be waiting for the reply.
Andrew S: Thank you for choosing The Planet again my name is Andrew and I hope you have a great day!
Thank you for using InstantService. You may now close this window.
Your session has ended. You may now close this window.
Not bad way to answer a customer who has been with theplanet for 7 years! Not only I am NOT bitching about the advertisers I lost because of the outage, since that's our fault, but I must also go through this strange - not to use another word - issue. I spent HOURS this week just to (not) being able to delete this server. I hope the fact of posting this on WebHostingTalk will help us and others in the future.
do dual power supplies use more power than a single supply?
E.g. Say I have a server than uses two amps, powered by a single power supply. Now if I switch to a dual supply (and say each supply has the same efficiency rating as the single), does my server use more power? How much more?
My simple view of this is that it probably does, but maybe not much. The second power supply consumes some power itself, but since its not under load, it doesn't consume much. Therefore, my server with redundant supplies might use 2.1A or 2.2A.
In your opinion how much downtime is too much downtime?
1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?
I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?
i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.
WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.
Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.
I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.
i've recently been experiencing a lot of apache downtime on my eUKhost VPS. anyone else having this problem? it's driving me crazy and i'm thinking about moving.
View 7 Replies View RelatedRecently our provider has been having unplanned long outages (along with a complete server move that took several hours). This has turned out uptime statistic from exemplary to mediocre (100% to <99%).
As we are a hosting company and normally have an extremely good amount of uptime, when is it time to give up on the provider? I am extremely concerned this will become regular and our uptime will simply continue to go down the drain, however, they have been good and have been the main attribution to our 100% uptime (along with our great technicians and hardware).
It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server
View 9 Replies View RelatedI am the webmaster for a high level court system. We run mainly .php and MySQL like most do. We are in the process of doing a transfer to 1 and 1. I want to be able to test everything (database wise) before I do the transfer. I thought the best way to do so would be to purchase another DNS name and server and transfer everything there first to test and then when that is fully operational have a redirect to there and do the DNS name transfer from the old site to 1 and 1, and when the DNS name is on 1 and 1 take the redirect off . I don’t want any downtime at all.
This might not be the most cost effective but for downtime I thought it would be the best way, especially when I can have a live test before the transfer.
Hostingzoom
View 10 Replies View RelatedThe downtimes in powervps still stay.
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
I have many domains and webservers. so it's hard to monitor everything usually. i heard there are some websites and softwares to do this.
does windows 2003 have anything default like this ? or can anyone suggest the application for my windows 2003 server? which sends alerts if any error is going on my server?
Also there any other websites which is doing this monitoring? because i have some shared accounts and i want to monitor it too.
I'm having a bit of a quabble with my current host because our server was unreachable for an extended period yesterday, and since I made a traceroute that arrived at their datacenter but not at our server, I was assuming it's a crystal clear network issue.
Today however they tell me that a traceroute means nothing. To quote them:
Quote:
Please note that having a traceroute end prematurely does not always indicate a problem with the network it ends at. Being that traffic is typically asynchronous, the return path back to you does not follow the same providers. Your traceroute can not fully take into account network connectivity issues on the return path nor will it show them. You would need a traceroute to and from the server at the time of the issue (while this may be impossible if the server is down, opening a ticket immediately and informing the technician you would like a traceroute to X.X.X.X IP would hopefully catch the return path issue).
What do I make of this? First time I've heard that, when the network is down, I need to contact my host to tell me. But without any polemic - is this what it boils down to?
It is probably acceptable for a site on shared hosting to have some downtime. However, how much is acceptable?
According to Pingdom one of my sites had a total downtime of 14 hrs for Feb. One time it was reportedly down for 4 hrs.
I had set it up to ping every 15 mts. Are these results trustworthy? And if it is should I move my host? Or at least tell them to move my site to another server?
The reason I ask is because I was wondering if this was the norm for shared hosting.