Surpass Hosting Major Outage

Mar 8, 2009

Anyone else notice the huge outage at Surpass? My sites went down as I was editing one, and checking the server status returns a very, very long list of downed servers. Since the Surmunity Forums appear to be down as well, I was wondering if anyone here had found out what was up via other means, and whether or not there is any estimate on when it might come back up.

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Surpass Hosting

Jun 26, 2008

I signed up with surpass two days ago and I have had nothing but a horrible experience.

I signed up, used paypal, and I got an email saying that there were some problems since the sign up email I used was different than the paypal address. Right after I got that email, I asked "Hi, yes that was me that signed up, please continue processing the order, but what was the paypal address you received funds from?" Seems like a simple question. Well, they never got back to me. It took a forum post and an IRC conversation to finally get my account activated. Time: 28 HOURS. Then, I ask them to transfer my account, and they say they can't because cpanel from my old host doesn't support backups. I didn't see anywhere before I signed up that said that my old host had to support backs. I asked them to do it manually, and they haven't gotten back to me. It has been more than 40 hours and I have asked for my money back.

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Surpass Hosting - Are They Fast

Mar 30, 2009

I'm in the process of switching my host provider and Im leaning towards Surpass Hosting.

I've already contacted them for a few question and their support seems expectational as they respond my tickets thoroughly in less then 20 minutes.

Just a few questions to those that do use surpass or have used them. How fast are their servers for PHP like Wordpress and Invision Power Board and are are your sites stable (always fast, or are they slow at times and then fast) with them.

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Anyone Colo With Surpass Hosting

May 22, 2007

Anyone here have a current server colocated at Surpass Hosting?
[url]

How happy are you colocating a server there?

Any gotchas that a new colo customer considering Surpass should watch out for?

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Is LiquidWeb Hosting Any Major/big Sites?

Mar 30, 2008

Here I am thinking about sites that are in top 10K according to Alexa. If yes please list few of them here...

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Major Security Problem With Mavrick Team Web Hosting Company

Mar 23, 2008

I am a web designer, and have been doing this for about 5 years now and have never encountered such a problem. I had a problem come up a few days ago where one of my clients got into an argument with the Mavrick Team web hosting and computer services company's owner regarding services. She has reported to me that he went into her email account, and has emailed her clients false information about her services after their heated discussion. She told him that she was going to press charges. He told her that he had harvested all of her clients email addresses and will email them to her competitors if she does not back down. What can she do? I feel awkward as I am in the middle of it now. I was the one who referred her to Mavrick Team (aka as I host them) for web hosting services, and moved her site to their servers. This man has created such a big problem for this women now. Her clients are doubting her services and he is blackmailing her. She does not owe him any monies. She has forwarded two of the emails that her clients forwarded to her, so I know she is not making this thing up. I advised her to move all of her emails to a personal email account, contact all of her clients to let them know that someone has access to their info, and I am helping her move her site. Who can she report them to?

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Surpass Dedicated

Jun 3, 2008

Surpass is yet to open their revamped dedicated servers. But I was wondering is anyone with them now? Are they good?

I did search the forums but the posts are from 2005, I am pretty sure they would have changed by now.

So any current surpass dedicated members on here?

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FDC Outage

Mar 7, 2009

Anyone elses sites offline I just lost over 20 colos all at once.

FDC site and CRM seems down.

NM Edit seems to be back now seems like a 5minute outage.

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LiquidWeb Outage

Jul 18, 2008

I can't reach our servers, or LiquidWeb's site.

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Reflections After A 12 Hours VPS Outage

Apr 9, 2009

I had a 12 hours outage in one of my VPS. According to the report of my provider, a maintenance task reported an error on the fsck Linux command.

Now I wonder if this error can occur on any RAID hard disk subsystem? Should I stay with this company?

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Media Temple - Outage For Over A Day

May 6, 2009

I manage and develop an e-commerce site which the original designer had put on Media Temple. Their grid service and general marketing looks and sounds superb. This is no doubt why a lot of people go with them.

For months now they have been giving my client problems. People in certain places can't access the site because MT are always up to tricks moving the servers around. On top of that their MySQL performance has latency issues which makes most pages load slowly.
I decided to move the site to Knownhost(vps) who seem to offer good service at a reasonable price.
Before I could even begin to transfer the emails to the new server I get reports that the site has been down for over 24 hours. The site is still down after a whole day. This means my client can't sell their stuff and I can't transfer to the new host either.


I called MT and they offered free hosting for a year. I don't think it's worth it. The uptime and service and performance I've seen has been no better than $5/month shared hosting. For a site like this I don't think it's worth risking uptime (and therefore sales) on a company that can't get their act together. I've never had downtime from any other host before, let alone multiple times like MT.

I'm putting this out there just to warn any people who may be thinking of going to Media Temple.

I would be interested to know others experiences with Media Temple.

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AP7930 - After Power Outage

Apr 2, 2008

I have been reading the manual for a while, and I'm still not quite sure if I can do this with AP7930.

After power outage, I don't want all outlet to power on at the same time when the power is restored. Maybe 30-90 second gap between outlet power should suffice.

for example :
00s - power restored, port #1 on
30s - port #2 on
1m - port#3 on
1m30s - port#4 on
... and so on

The only option I see in the settings is "Power On Delay". I'm not sure if this delay only applies when I submit "On Delayed" action, or does it also apply to when the power from the provider is restored.

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Recover Freebsd After Power Outage

Jun 28, 2008

my freebsd server suffered power outage and now at boot it shows

BIOS installed successfully!

strike F1 to continue, strike F2 to go to setup utility.

FreeBSD installed

Default 0,a (o.a)boot loaded

Boot:

But that is it, it does not respond to ping or ssh?

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Server Outage At Network Solutions

Aug 16, 2008

I'm kind of annoyed. Not so much the server outage; I know those happen.

What is annoying me is the inability to get anyone on the phone.

I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.

their site didn't go down, just the ones they are hosting.

I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.

It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.

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Power Outage Caused Damage And Downtime

May 2, 2008

On the 30th we experienced downtime on a colocated server in a UK DC we did not know about it till late afternoon

when we finally got to access the server

we found the OS was corrupt

we found 2 of 4 hard drives apparently trashed

we found the backup also corrupt

so can we claim as its a mechanical failure on the DCs end?

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ThePlanet - H1 Outage, Unable To Cancel Server

Jun 22, 2008

To make a long story short, as a consequence of the outage we lost some of our advertisers, and right now we cannot afford our old server. We decided well in advance to delete our server, so early this week we contacted the customer care and asked when we were supposed to enter the cancellation ticket to have our server removed before the billing date (June 22). We were told to post the ticket on July 19.

We did better than that. We posted the ticket shortly after this first chat. On July 19th, we went into servercommand, to find out that the cancellation ticket was no longer there. I rushed into the live chat, and was told that the ticket was lost because we had not posted it in orbit. Ok then, let me post it immediately in orbit then.

Well, unsurprisingly, Orbit was unavailable in that moment. We told the live chat tech, and basically we were left hanging on the chat for hours until we were able again to access the orbit system. the Live Chat person said she could not enter the ticket for us, so we had to wait for orbit to load for us again.

Well, guess what? Orbit loaded again for us, but exactly after the Midnight, so it was now effectively the 20th, no longer the 19th. Nice, uh? Do I smell something fishy here?

So, I went to the chat today, and here is the reply:

Quote:

Please wait while we find an agent to assist you...
You have been connected to Daniel W.
Daniel W: Hello. How can I help you?
Customer: Hello, I need urgent help. It is the third time I am attempting to delete a server, and cancellation is sitll not going through as it should
Daniel W: ok, what is the account id and password? and the reason for cancellation?
Customer: <<snipped>>, H1 outage
Customer: I had sent another ticket more than 1 week agoi
Customer: but it went lost, for some reason
Customer: so I spent two hours a couple of days ago with one of your guys to send this other ticket
Customer: but I see that the cancellation date listed is July
Daniel W: Before I can transfer you to another department, I will need to confirm your account information. Please provide you Orbit/ServerCommand login and the last 4 characters of the password.
Customer: while we wanted an instant cancellation
Customer: <<snipped>> / xxxx
Daniel W has left the session.
Please wait while we find an agent from the Customer Service department to assist you.
You have been connected to Andrew S.
Andrew S: Hi! Thanks for conacting The Planet's Billing Care Team. May I please have your Login I.D. and last 4 characters of your password to Server Command or Orbit please. Please feel free to ask about our promotions
Andrew S: one minute
Andrew S: I am reading you last chaty
Customer: <<snipped>> / xxx
Customer: ah ok
Andrew S: Please give me a few minutes to look into this for you. Thank you.
Customer: thanks
Andrew S: I will have to get my accounting department to review this for you. It has a July date for cancellation because the server cancellation ticket was put in in less than 48 hours from the billing date.
Andrew S: I will have them review this issue for you.
Andrew S: How else may I assit you today ?
Customer: I sent another ticket days before, and it was lost. On July 19 I came to talk about this with one of your techs, and we were unable to access orbit
Customer: They said to wait until orbit was available again for us
Customer: This should all be saved in your logs, I hope
Customer: So, what should I wait for?
Andrew S: I am creating a ticket to the accounting department for them to give you an answer on the cancellation date
Andrew S: ok sir How else may I assist you today ?
Customer: Nothing else, thanks. We will be waiting for the reply.
Andrew S: Thank you for choosing The Planet again my name is Andrew and I hope you have a great day!
Thank you for using InstantService. You may now close this window.
Your session has ended. You may now close this window.

Not bad way to answer a customer who has been with theplanet for 7 years! Not only I am NOT bitching about the advertisers I lost because of the outage, since that's our fault, but I must also go through this strange - not to use another word - issue. I spent HOURS this week just to (not) being able to delete this server. I hope the fact of posting this on WebHostingTalk will help us and others in the future.

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Colo Datacenter Complete Power Outage

Jun 22, 2007

how often does a colo provider's datacenter go down? I'm not talking about resellers or their racks, but the primary provider itself.

This has been the 2nd time (this year I believe) that my datacenter at NAC has suffered a complete power outage [url], their backups failed, and my entire rack of servers were power-cycled.

Luckily I am not a web host but I am running some critical public web services/sites. I have all of the equipment to manage my own colocated machines from afar (monitoring, remote reboot hardware, and KVM/IP hardware for all of my machines) but I'm dead in the water if my datacenter's power is out.

I always ease my pain throughout a network outage or power outage by visiting DSLReports. Their HUGE website is hosted in the same datacenter (probably in the same room) as me and while it is a terrible thing to say, being able to share the downtime with a bigger fish is easier for me to handle.

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Major Exim

May 14, 2007

I have been having a very hard time tracking down the source/cause of this surge in email. My server has been sending out thousands of spam emails under the nobody account. So far I have done the following:

Created a spam_log to monitor php/cgi mail scripts
Secured firewall and setup monitoring & automatic ip ban of dictionary attacks in exim
Secured the /tmp folder
Updated server to latest STABLE version of cpanel
Scanned server with rootcheck kit

Here is a sample email that is getting bounced back. I have nearly 60,000 bounced emails in the queue with similar messages.

Quote:

Headers spool file 1Hndfh-0001A4-0G-H
mailnull 47 12
<>
1179161117 0
-ident mailnull
-received_protocol local
-body_linecount 72
-allow_unqualified_recipient
-allow_unqualified_sender
-localerror
XX
1
nobody@whm.mav-hosting.com

156P Received: from mailnull by whm.mav-hosting.com with local (Exim 4.63)
id 1Hndfh-0001A4-0G
for nobody@whm.mav-hosting.com; Mon, 14 May 2007 11:45:17 -0500
039 X-Failed-Recipients: beyp@ttnet.net.tr
029 Auto-Submitted: auto-replied
063F From: Mail Delivery System <Mailer-Daemon@whm.mav-hosting.com>
031T To: nobody@whm.mav-hosting.com
059 Subject: Mail delivery failed: returning message to sender
052I Message-Id: <E1Hndfh-0001A4-0G@whm.mav-hosting.com>
038 Date: Mon, 14 May 2007 11:45:17 -0500
Data spool file 1Hndfh-0001A4-0G-D
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

beyp@ttnet.net.tr
SMTP error from remote mail server after RCPT TO:<beyp@ttnet.net.tr>:
host ttfarm.ttnet.net.tr [212.175.13.134]: 550 Invalid recipient:
<beyp@ttnet.net.tr>

------ This is a copy of the message, including all the headers. ------

Return-path: <nobody@whm.mav-hosting.com>
Received: from nobody by whm.mav-hosting.com with local (Exim 4.63)
(envelope-from <nobody@whm.mav-hosting.com>)
id 1HnaLG-0007Jz-CX
for beyp@ttnet.net.tr; Mon, 14 May 2007 08:11:58 -0500
To: beyp@ttnet.net.tr
Subject: Interaktif Bankacilik Hesabiniz
From: Ak Bank <acc@akbank.com.tr>
Reply-To:
MIME-Version: 1.0
Content-Type: text/html
Content-Transfer-Encoding: 8bit
Message-Id: <E1HnaLG-0007Jz-CX@whm.mav-hosting.com>
Sender: Nobody <nobody@whm.mav-hosting.com>
Date: Mon, 14 May 2007 08:11:58 -0500

**CONTENT OF SPAM MESSAGE REMOVED**

I removed the content of spam so it's not posted on the forum

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Major Paypal IPN Problem

Jan 7, 2008

Paypal started sending me notices that it was unable to connect to my IPN (I'm using modernbill v4) yet I used it without a problem for 3 years.

The sent this message in response to my support inquiry:

I have had the IPN logs checked and show that, on recent transactions, your Web server returned an HTTP 200 OK on some of the transactions. Transactions were pulled from:

Date: Fri, 04 Jan 2008 15:00:09 GMT and Date: Thu, 03 Jan 2008 22:20:48 GMT

The reason that you are receiving the E-mail in question is due to your server not responding with an HTTP 200 OK rsponse. When this happens, the PayPal system attempts to resend the IPN POST for up to four days at which time the E-mail in question is generated to inform the merchant of issues with the IPN script.

This issue is not a PayPal issue, but is rather caused by your server's response to IPN POSTs sent to the IPN Script.

Can someone please help me trace this problem?

This is what my server is using:

Modernbill v4.4 stable
Centos 4.6
CSF Firewall
Cpanel 11
Apache 2.2 / PHP 5.2.5

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VPS At A Major EU Connection Point

Aug 5, 2008

Can anyone recommend a well-established VPS provider with facilities at a major EU connection point, preferably TheNetherlands? I need a small account for secondary DNS and MX, plus some caching experimentation. Might turn into an unmetered dedicated mega-server at the same location if things go as planned, so if you only have experience with dedi or colo at a certain host, feel free to chime in.

I'm already a colo-host and a cPanel distributor myself, so I don't need management or a control panel, just a minimal-install CentOS 5 VPS. (I'll be installing cPanel DNSonly) Here's the kicker though, like most USians, I only speak English (and some would say badly), so the host has to speak at least enough to get the account set up. (preferably has a site in English). The real deal-breaker is that they MUST have their own merchant account and accept credit cards for recurring billing. I will not use Paypal, Moneybookers, or any other 3rd-party processor that requires a registration or manual payments. That almost always indicates an amateur operation in someone's basement. Looking for something along the lines of ThePlanet, but in Amsterdam. (AmsterNet? PlanetDam? )

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Major Apache 2.0.54 Error

Oct 14, 2007

I'm having a serious problem with Apache 2.0.54. I'm running Debian Sarge (3.1) and I cannot upgrade Apache (easily) so I am stuck using 2.0.54 (2.2+ are not supported on Sarge). I have been trying everything with config changes and different tweaks but Apache is giving me lots of trouble. Whenever I run "apache2ctl restart" Apache will crash and will not start. But when I run "apache2ctl start" Apache will run and in the log, it simply puts "[warn] pid file /var/run/apache2.pid overwritten -- Unclean shutdown of previous Apache run?". I get nothing else before or after I run those commands. Running "apache2ctl graceful" starts messing with it giving me "apache2 <defunct>" errors and "apache2ctl configtest" gives me nothing except "Syntax OK."

Here is my "apache2.conf" file:

Code:
# Based upon the NCSA server configuration files originally by Rob McCool.
# Changed extensively for the Debian package by Daniel Stone <daniel@sfarc.net>
# and also by Thom May <thom@debian.org>.

# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# NOTE! If you intend to place this on an NFS (or otherwise network)
# mounted filesystem then please read the LockFile documentation
# (available at <URL:http://www.apache.org/docs/mod/core.html#lockfile>);
# you will save yourself a lot of trouble.

ServerRoot "/etc/apache2"

# The LockFile directive sets the path to the lockfile used when Apache
# is compiled with either USE_FCNTL_SERIALIZED_ACCEPT or
# USE_FLOCK_SERIALIZED_ACCEPT. This directive should normally be left at
# its default value. The main reason for changing it is if the logs
# directory is NFS mounted, since the lockfile MUST BE STORED ON A LOCAL
# DISK. The PID of the main server process is automatically appended to
# the filename.

LockFile /var/lock/apache2/accept.lock

# PidFile: The file in which the server should record its process
# identification number when it starts.

PidFile /var/run/apache2.pid

# Timeout: The number of seconds before receives and sends time out.

Timeout 300

# KeepAlive: Whether or not to allow persistent connections (more than
# one request per connection). Set to "Off" to deactivate.

KeepAlive On

# MaxKeepAliveRequests: The maximum number of requests to allow
# during a persistent connection. Set to 0 to allow an unlimited amount.
# We recommend you leave this number high, for maximum performance.

MaxKeepAliveRequests 100

# KeepAliveTimeout: Number of seconds to wait for the next request from the
# same client on the same connection.

KeepAliveTimeout 15

##
## Server-Pool Size Regulation (MPM specific)
##

# prefork MPM
# StartServers ......... number of server processes to start
# MinSpareServers ...... minimum number of server processes which are kept spare
# MaxSpareServers ...... maximum number of server processes which are kept spare
# MaxClients ........... maximum number of server processes allowed to start
# MaxRequestsPerChild .. maximum number of requests a server process serves
<IfModule prefork.c>
StartServers 5
MinSpareServers 5
MaxSpareServers 10
MaxClients 150
MaxRequestsPerChild 0
</IfModule>

# pthread MPM
# StartServers ......... initial number of server processes to start
# MaxClients ........... maximum number of server processes allowed to start
# MinSpareThreads ...... minimum number of worker threads which are kept spare
# MaxSpareThreads ...... maximum number of worker threads which are kept spare
# ThreadsPerChild ...... constant number of worker threads in each server process
# MaxRequestsPerChild .. maximum number of requests a server process serves
<IfModule worker.c>
StartServers 2
MaxClients 150
MinSpareThreads 25
MaxSpareThreads 75
ThreadsPerChild 25
MaxRequestsPerChild 0
</IfModule>

# perchild MPM
# NumServers ........... constant number of server processes
# StartThreads ......... initial number of worker threads in each server process
# MinSpareThreads ...... minimum number of worker threads which are kept spare
# MaxSpareThreads ...... maximum number of worker threads which are kept spare
# MaxThreadsPerChild ... maximum number of worker threads in each server process
# MaxRequestsPerChild .. maximum number of connections per server process (then it dies)
<IfModule perchild.c>
NumServers 5
StartThreads 5
MinSpareThreads 5
MaxSpareThreads 10
MaxThreadsPerChild 20
MaxRequestsPerChild 0
AcceptMutex fcntl
</IfModule>

User www-data
Group www-data

# The following directives define some format nicknames for use with
# a CustomLog directive (see below).
LogFormat "%h %l %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i"" combined
LogFormat "%h %l %u %t "%r" %>s %b" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent

# Global error log.
ErrorLog /var/log/apache2/error.log

# Include module configuration:
Include /etc/apache2/mods-enabled/*.load
Include /etc/apache2/mods-enabled/*.conf

# Include all the user configurations:
Include /etc/apache2/httpd.conf

# Include ports listing
Include /etc/apache2/ports.conf

# Include generic snippets of statements
Include /etc/apache2/conf.d/[^.#]*

#Let's have some Icons, shall we?
Alias /icons/ "/usr/share/apache2/icons/"
<Directory "/usr/share/apache2/icons">
Options Indexes MultiViews
AllowOverride None
Order allow,deny
Allow from all
</Directory>

# Set up the default error docs.
#
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
#
# Some examples:
#ErrorDocument 500 "The server made a boo boo."
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl"
#ErrorDocument 402 http://www.example.com/subscription_info.html
#

#
# Putting this all together, we can Internationalize error responses.
#
# We use Alias to redirect any /error/HTTP_<error>.html.var response to
# our collection of by-error message multi-language collections. We use
# includes to substitute the appropriate text.
#
# You can modify the messages' appearance without changing any of the
# default HTTP_<error>.html.var files by adding the line;
#
# Alias /error/include/ "/your/include/path/"
#
# which allows you to create your own set of files by starting with the
# /usr/local/apache2/error/include/ files and
# copying them to /your/include/path/, even on a per-VirtualHost basis.
#

<IfModule mod_negotiation.c>
<IfModule mod_include.c>
Alias /error/ "/usr/share/apache2/error/"

<Directory "/usr/share/apache2/error">
AllowOverride None
Options IncludesNoExec
AddOutputFilter Includes html
AddHandler type-map var
Order allow,deny
Allow from all
LanguagePriority en es de fr
ForceLanguagePriority Prefer Fallback
</Directory>

ErrorDocument 400 /error/HTTP_BAD_REQUEST.html.var
ErrorDocument 401 /error/HTTP_UNAUTHORIZED.html.var
ErrorDocument 403 /error/HTTP_FORBIDDEN.html.var
ErrorDocument 404 /error/HTTP_NOT_FOUND.html.var
ErrorDocument 405 /error/HTTP_METHOD_NOT_ALLOWED.html.var
ErrorDocument 408 /error/HTTP_REQUEST_TIME_OUT.html.var
ErrorDocument 410 /error/HTTP_GONE.html.var
ErrorDocument 411 /error/HTTP_LENGTH_REQUIRED.html.var
ErrorDocument 412 /error/HTTP_PRECONDITION_FAILED.html.var
ErrorDocument 413 /error/HTTP_REQUEST_ENTITY_TOO_LARGE.html.var
ErrorDocument 414 /error/HTTP_REQUEST_URI_TOO_LARGE.html.var
ErrorDocument 415 /error/HTTP_SERVICE_UNAVAILABLE.html.var
ErrorDocument 500 /error/HTTP_INTERNAL_SERVER_ERROR.html.var
ErrorDocument 501 /error/HTTP_NOT_IMPLEMENTED.html.var
ErrorDocument 502 /error/HTTP_BAD_GATEWAY.html.var
ErrorDocument 503 /error/HTTP_SERVICE_UNAVAILABLE.html.var
ErrorDocument 506 /error/HTTP_VARIANT_ALSO_VARIES.html.var

</IfModule>
</IfModule>

DirectoryIndex index.html index.cgi index.pl index.php index.xhtml

# UserDir is now a module
#UserDir public_html
#UserDir disabled root

#<Directory /home/*/public_html>
# AllowOverride FileInfo AuthConfig Limit
# Options Indexes SymLinksIfOwnerMatch IncludesNoExec
#</Directory>

AccessFileName .htaccess

<Files ~ "^.ht">
Order allow,deny
Deny from all
</Files>

UseCanonicalName On

TypesConfig /etc/mime.types
DefaultType text/plain

HostnameLookups Off

IndexOptions FancyIndexing VersionSort

AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip

AddIconByType (TXT,/icons/text.gif) text/*
AddIconByType (IMG,/icons/image2.gif) image/*
AddIconByType (SND,/icons/sound2.gif) audio/*
AddIconByType (VID,/icons/movie.gif) video/*

# This really should be .jpg.

AddIcon /icons/binary.gif .bin .exe
AddIcon /icons/binhex.gif .hqx
AddIcon /icons/tar.gif .tar
AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv
AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip
AddIcon /icons/a.gif .ps .ai .eps
AddIcon /icons/layout.gif .html .shtml .htm .pdf
AddIcon /icons/text.gif .txt
AddIcon /icons/c.gif .c
AddIcon /icons/p.gif .pl .py
AddIcon /icons/f.gif .for
AddIcon /icons/dvi.gif .dvi
AddIcon /icons/uuencoded.gif .uu
AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl
AddIcon /icons/tex.gif .tex
AddIcon /icons/bomb.gif core

AddIcon /icons/back.gif ..
AddIcon /icons/hand.right.gif README
AddIcon /icons/folder.gif ^^DIRECTORY^^
AddIcon /icons/blank.gif ^^BLANKICON^^


# This is from Matty J's patch. Anyone want to make the icons?
#AddIcon /icons/dirsymlink.jpg ^^SYMDIR^^
#AddIcon /icons/symlink.jpg ^^SYMLINK^^

DefaultIcon /icons/unknown.gif

ReadmeName README.html
HeaderName HEADER.html

IndexIgnore .??* *~ *# HEADER* RCS CVS *,t

AddEncoding x-compress Z
AddEncoding x-gzip gz tgz

AddLanguage da .dk
AddLanguage nl .nl
AddLanguage en .en
AddLanguage et .et
AddLanguage fr .fr
AddLanguage de .de
AddLanguage el .el
AddLanguage it .it
AddLanguage ja .ja
AddLanguage pl .po
AddLanguage ko .ko
AddLanguage pt .pt
AddLanguage no .no
AddLanguage pt-br .pt-br
AddLanguage ltz .ltz
AddLanguage ca .ca
AddLanguage es .es
AddLanguage sv .se
AddLanguage cz .cz
AddLanguage ru .ru
AddLanguage tw .tw
AddLanguage zh-tw .tw

LanguagePriority en da nl et fr de el it ja ko no pl pt pt-br ltz ca es sv tw


#AddDefaultCharset ISO-8859-1

AddCharset ISO-8859-1 .iso8859-1 .latin1
AddCharset ISO-8859-2 .iso8859-2 .latin2 .cen
AddCharset ISO-8859-3 .iso8859-3 .latin3
AddCharset ISO-8859-4 .iso8859-4 .latin4
AddCharset ISO-8859-5 .iso8859-5 .latin5 .cyr .iso-ru
AddCharset ISO-8859-6 .iso8859-6 .latin6 .arb
AddCharset ISO-8859-7 .iso8859-7 .latin7 .grk
AddCharset ISO-8859-8 .iso8859-8 .latin8 .heb
AddCharset ISO-8859-9 .iso8859-9 .latin9 .trk
AddCharset ISO-2022-JP .iso2022-jp .jis
AddCharset ISO-2022-KR .iso2022-kr .kis
AddCharset ISO-2022-CN .iso2022-cn .cis
AddCharset Big5 .Big5 .big5
# For russian, more than one charset is used (depends on client, mostly):
AddCharset WINDOWS-1251 .cp-1251 .win-1251
AddCharset CP866 .cp866
AddCharset KOI8-r .koi8-r .koi8-ru
AddCharset KOI8-ru .koi8-uk .ua
AddCharset ISO-10646-UCS-2 .ucs2
AddCharset ISO-10646-UCS-4 .ucs4
AddCharset UTF-8 .utf8

AddCharset GB2312 .gb2312 .gb
AddCharset utf-7 .utf7
AddCharset utf-8 .utf8
AddCharset big5 .big5 .b5
AddCharset EUC-TW .euc-tw
AddCharset EUC-JP .euc-jp
AddCharset EUC-KR .euc-kr
AddCharset shift_jis .sjis

#AddType application/x-httpd-php .php
#AddType application/x-httpd-php-source .phps

AddType application/x-tar .tgz

# To use CGI scripts outside /cgi-bin/:
#
#AddHandler cgi-script .cgi

# To use server-parsed HTML files
#
<FilesMatch ".shtml(..+)?$">
SetOutputFilter INCLUDES
</FilesMatch>

# If you wish to use server-parsed imagemap files, use
#
#AddHandler imap-file map

BrowserMatch "Mozilla/2" nokeepalive
BrowserMatch "MSIE 4.0b2;" nokeepalive downgrade-1.0 force-response-1.0
BrowserMatch "RealPlayer 4.0" force-response-1.0
BrowserMatch "Java/1.0" force-response-1.0
BrowserMatch "JDK/1.0" force-response-1.0

#
# The following directive disables redirects on non-GET requests for
# a directory that does not include the trailing slash. This fixes a
# problem with Microsoft WebFolders which does not appropriately handle
# redirects for folders with DAV methods.
#

BrowserMatch "Microsoft Data Access Internet Publishing Provider" redirect-carefully
BrowserMatch "^WebDrive" redirect-carefully
BrowserMatch "^gnome-vfs" redirect-carefully
BrowserMatch "^WebDAVFS/1.[012]" redirect-carefully

# Allow server status reports, with the URL of http://servername/server-status
# Change the ".your_domain.com" to match your domain to enable.
#
#<Location /server-status>
# SetHandler server-status
# Order deny,allow
# Deny from all
# Allow from .your_domain.com
#</Location>

# Allow remote server configuration reports, with the URL of
# http://servername/server-info (requires that mod_info.c be loaded).
# Change the ".your_domain.com" to match your domain to enable.
#
#<Location /server-info>
# SetHandler server-info
# Order deny,allow
# Deny from all
# Allow from .your_domain.com
#</Location>

# Enables SSI
Options +Includes

LoadModule layout_module /usr/lib/apache2/modules/liblayout.so

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTP_REFERER} ^$
RewriteCond %{HTTP_USER_AGENT} ^$
RewriteCond %{REQUEST_URI} ^/$
RewriteRule ^/.* http://%{REMOTE_ADDR}/ [L,E=nolog:1]
</IfModule>

# Include the virtual host configurations:
Include /etc/apache2/sites-available/[^.#]*
And here's my "httpd.conf" file:

Code:
# This is here for backwards compatability reasons and to support
# installing 3rd party modules directly via apxs2, rather than
# through the /etc/apache2/mods-{available,enabled} mechanism.
#
#LoadModule mod_placeholder /usr/lib/apache2/modules/mod_placeholder.so
<VirtualHost 66.150.225.201:80>

#
#User vu2004
#Group vu2004
#

#
#SuexecUserGroup vu2004 vu2004
#

ServerAdmin todd@datacomponents.net
DocumentRoot /var/www

ServerName xetaspace.net
ServerAlias www.xetaspace.net xetaspace.net

ErrorLog /var/log/apache2/users/xetaspace.net-error.log
TransferLog /var/log/apache2/users/xetaspace.net-access.log

# httpd dmn entry cgi support BEGIN.
# httpd dmn entry cgi support END.

# httpd dmn entry PHP2 support BEGIN.
php_admin_value open_basedir "/var/www/:/usr/share/php/:/tmp/"
# httpd dmn entry PHP2 support END.

<Directory /var/www>
# httpd dmn entry PHP support BEGIN.
# httpd dmn entry PHP support END.
Options Indexes Includes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
Allow from all
</Directory>

</VirtualHost>

I am on the end of my rope with Apache and feel like just formatting the server and reinstalling Apache. Which reminds me, I did try using apt-get to remove and install Apache again but nothing worked.

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Veportal 2 Major Security Concerns

Oct 16, 2009

I'm starting to test out VPS panels and found vePortal 2. I purchased it and installed it. Now I'm checking some security, as we all know about the terrible result of HyperVM as everyone blindly used it because it was "pretty" but it was not secure.

Some serious concerns I'd like to share with vePortal 2.

1) It makes no backups of any of the files it modifies during install, or so I haven't seen any, like httpd.conf.... more of a pain than anything. There is no way to auto uninstall it either..

2) vePortal gives full root access to the Apache user, letting apache run any root commands!
They add this to your /etc/sudoers
apache ALL=(root) NOPASSWD:ALL

[root@nd11108 myadmin]# su -s /bin/sh apache -c "whoami"
apache
[root@nd11108 myadmin]# su -s /bin/sh apache -c "sudo whoami"
root

This is a root exploit waiting to happen. I asked them about this and got the response.

Quote:

It would be a security breach if a) apache was allowed SSHD Access, or b) the server was running scripts that havn't been marked secure, We have a very comprehensive team of beta testers including one of the largest providers around, They and their staff have not been able to break the security or integrity of the panel as of yet.

All panels in one way or another have root control over the system, for example they wouldnt be able to have a SSH Console without it, as only specified commands would work, we do have a list of the commands required by vePortal if you wish to limit it, but the console and the Shell Commander functions would stop working.

Regards,
Gavin H.
Chief Information Officer

That's funny I have been using the panel a few minutes and already found they've ignored the biggest security hole possible..

3) In 5 minutes I've found multiple XSS vulnerabilities in the admin area... Like search customers, I was able to generate JavaScript alerts in multiple fields....

4) It stores the MySQL root password in clear text in a .php file... yeah that's real secure. Why does it even operate under the MySQL root user, its using a single database....

5) I forgot to add, it doesn't recognize ANY OpenVZ Vps's you've created manually. It has no idea they exist and you cannot view them at all.

I'm sure I could dig deeper into the source code and find more but it's not worth it. Judging by what I found without actually trying to spend time on security I completely removed the product.

The panel does look nice but it sure gets a mark of insecure for me, I would advise others seriously look into the security of this new panel if you're considering using it.

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Major Httpd, Ddos Attack

Oct 2, 2007

I have an issue here. httpd is slagging big time and my max clients is 300.

I see this when running netstat

Code:
root@server5 [~]# netstat
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address Foreign Address State
tcp 0 0 websitesforafrica.com:http 190.42.243.192:1916 SYN_RECV
tcp 0 0 websitesforafrica.com:http 200.121.167.193:11641 SYN_RECV
tcp 0 0 websitesforafrica.com:http client-201.230.113.17:14327 SYN_RECV
tcp 0 0 websitesforafrica.com:http 190.42.84.253:3244 SYN_RECV
tcp 0 0 websitesforafrica.com:http 201.230.98.64:15059 SYN_RECV
tcp 0 0 websitesforafrica.com:http 166.114.122.41:62881 SYN_RECV
tcp 0 0 websitesforafrica.com:http 190.42.151.252:17097 SYN_RECV
tcp 0 0 websitesforafrica.com:http 190.41.24.108:3421 SYN_RECV
tcp 0 0 websitesforafrica.com:http 190.43.1.42:1392 SYN_RECV
tcp 0 0 websitesforafrica.com:http 201.230.79.5:60836 SYN_RECV
tcp 0 0 websitesforafrica.com:http client-200.121.153.56:27208 SYN_RECV

Code:
root@server5 [~]# netstat -ntu | awk '{print $5}' | cut -d: -f1 | sort | uniq -c | sort -nr
48 190.42.66.138
39 190.154.6.203
28 190.40.51.130
23 200.121.81.76
14 207.67.35.142
13 201.230.224.200
13
11 201.240.178.114
11 190.77.9.81
10 201.230.113.175
10 200.58.160.148
10 190.41.5.161
9 201.230.254.69
9 201.230.135.146
9 190.43.187.139
8 200.60.248.119
7 72.14.195.205
7 190.42.48.224
6 200.121.7.31
6 200.121.223.55
6 200.121.141.48
6 200.121.141.186
6 200.106.37.206
6 190.42.51.165
6 190.41.64.13
5 201.250.55.166
5 201.240.42.233
5 201.240.3.61
5 201.240.113.73
5 201.240.0.94
5 201.208.123.190
5 200.87.203.94
5 200.121.171.61
5 200.121.136.238
5 200.106.47.236
5 190.42.71.207
5 190.42.221.73
5 190.42.194.20
5 190.42.152.250
5 190.41.32.40
4 201.240.48.131
4 201.240.205.141
4 201.240.196.217
4 201.240.124.201
4 201.240.124.131
4 201.230.233.68
4 201.230.195.165
4 201.230.129.58
4 201.222.87.163

How do I find out the cause of this? I have no idea who websitesforafrica.com is anyway

root@server5 [~]# ps aux | grep -c httpd
502

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Dedicated Servers & Colocation - Major Players

Jun 20, 2008

I was a webhost from a while ago leasing dedicated servers and eventually went to work for the datacenter where I had my colo. For a while now I've working with a neat group of 5-6 other folks programming a new uptime monitor/geo-dispersed server load testing system/software. We were looking for possible partners to keep hosting costs down during the alpha stage of the project but while we were drawing up the papers, we saw just too much opportunity for a conflict of interest to arise and realized we couldn't realistically associate ourselves with any single company to that degree. So after a little work and fundraising, we're finally in a position to either lease some servers or colo.

Since I've been out of the loop for a while, I just want to know who the major/reliable players are when it comes to leasing or colo machines in multiple areas (ideally East, Middle, West, Canada and Europe/Asia? We would prefer to be with one company for ease of billing and have our network of monitoring stations spread out geographically. But we don't want all of our eggs in one basket so if a provider goes belly-up or decides to hike our rates 30-40% with little notice, we won't have too much to worry about.

We're watching what we spend during the alpha stage very closely, but I've been insisting we can strike the right balance between cost and reliability (connectivity).

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Moved Servers - Major Email Screw Up

Sep 18, 2008

I host a handful of domains, using a whm/cpanel setup. It came time for me to move to a new server, and here's the process I took:

1. I created accounts for all domains on the new server.

2. Created all relevant mail accounts for each domain on the new server

3. Restored all of the files for each sub account on the new server

4. Updated the DNS for each sub account to point to the new server

I didn't, however, move my main domain to the new server yet. On top of that, I use Google to manage the mail for my main domain.

Now when I try to send email to one of the accounts for any sub domains (that is on the new server), the email bounces back as undeliverable.

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MySQL Replication Setup With 150 Queries/sec -> Major Lag

Jun 8, 2008

I have fairly a large web site that has a forum and a torrent tracker.

Currently MySQL server is handling about 150 queries an avarage per second.
Here is the server spec:

Core2Duo 2.66Ghz
4Gb RAM
320GB SATA 7200RPM (Server provider does not have 1.5K RPM nor 1.0k RPM)
100Mbit Connection (servers on the same switch and the switch does not have 1Gbit port)
MySQL Version: 5.0.51a

I had Master-Master Replication setup with forum running on one and the tracker running on the other.
Although this has been working for about few days, we started seeing lags in the replication process.
After a week, there is a major lag and the changes made on one of the servers takes about 5 hours to appear on the another.
So, this doesn't work.

What would be the other ways of splitting MySQL queries concerning the same database?

While I was researching, I read about MySQL Cluster with database storage engine being NDB.

But, let's say that there is a power failure on both the nodes at the same time, then I would lose the whole database as the database is stored on the memory correct?
I would not like to take that chance either, but if this is faster then replication method then maybe I will concider.

I thought about editing the forum coding to make all queries that concerns the tracker to go in to, say server B (with forum's primary MySQL server being Server A), and make the tracker use server B as MySQL backend, but it seemed like a heavy work so that will be the last choice.

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CPA NEL: Major Security Hole. I Mean Big. Gives Root Password

May 16, 2007

I have just discovered a massive security in the CPANEL 10.9 software. This problem is in the BACKUP FEATURE. If you do remote ftp back onto the same account. It will put the file in the account home directory and it will have this type of stuff accountname:ROOTPASSWORD@serverhostname.com

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1U Colo, 1 Mbps, 1 Amp Power In Major China Cities

Jun 11, 2007

1U colo, 1 mbps, 1 amp power in major China cities

Must have premium, mulit-homed bandwidth, with great connectivity to the US
Must have local cable TV cross-connect via coax, s-video, etc.

Prefer remote reboot

Some or all of the following:
Shanghai, Beijing, Chongqing, Tianjin, Wuhan, Harbin, Shengyang , Guangzhou

OK to have colo and cctv cross-connect in one or more cities - you dont have to do them all.

We do NOT need colo without the cctv availability.

Will need a /30 address space.

1 year minimum contract

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Major Mail Carries Blocking System Emails

Jan 30, 2007

It seems that all of the emails sent from clientexec to the major carriers (gmail, yahoo, msn etc.,) are being either blocked completely or marked as spam (msn).

When I send an email from outlook from the same domain client exec is on the email goes through fine.

I have added an SPF Record and my domain is not "blacklisted" for spam anywhere.

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SoftLayer Major Packet Loss Issues -- Advice Needed

Mar 8, 2008

I recently switched over to SoftLayer for dedicated hosting and the servers are great. However we've been getting hit on and off with massive (50-80%) packet loss, which has been crippling our performance and causing all sorts of problems

I put in a support ticket and they linked me to the Internet Health Report website and said it was due to one of their bandwidth providers (I think Global CrossinG) and not on their internal network and to be patient as it could take time to resolve

Are any other SoftLayer customers going through this? Is this an unusual occurrence? I feel like if it was really one of their partners that it would be affecting a lot of their customers and it would be a high priority issue right?

I'm kind of stuck on what to do; I just invested a lot of energy into moving content onto these new servers and am concerned about whether to wait it out or whether to start finding a new company. This kind of packet loss is really unacceptable...

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WebtHosting Review * Major Review

Sep 27, 2009

What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.

So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.

So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.

I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.

I will keep you all updated.

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