Hostingzoom & Downtime
Dec 5, 2008Hostingzoom
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Any Review With Hostingzoom.com
Mar 19, 2009Hosting zoom offer is quiet cool and cheap
see link :[url]
I need it for electronic newspaper single website
any reviews with it? any body experience it?
Hostingzoom Is Changing
Jun 5, 2009Hostingzoom Is changing!
we are Hostingzoom's customer from 2005! we had a payment due on a service and hostingzoom suspended all of our services! how come it's possible? to all users I want to let you know to take care about this changes .. hostingzoom was the best but it looks like that it's no more like before! maybe the company is sold!
Take Care About your accounts, have a daily backup of your accounts and do not trust to buy more from them! we lost lots of our clients "about 500", and we face critical problem with what they did to us for $80! and we had problem with our credit card issuer right now! ... HostingZoom is changing take care ..
HostingZoom Tend To Be Slow
Jan 20, 2009We have a client that installed phpLD on their HostingZoom account, and they are experiencing intermittent slow times where pages can take 4+ seconds to load. We've checked over everything, and find no reason why pages would load slowly. Sometimes they load fast and sometimes they load slow. I was able to check the server load, and I am seeing 4.81, 5.73, 6.04.
So first question is...
Does HostingZoom tend to get reports about slow or overloaded servers?
Next, our client also has an account with HostNine. They were saying it was slow there also, but when I tested it there, it seemed okay (though maybe it was slow when our client tried it).
So my second question is ...
Would you consider HostNine a step up from HostingZoom?
Normally, we recommend hostgator to our clients, though we also find godaddy, site5, bluehost (used to be bad), hostdime, and many others have been just fine for our clients.
Final HostingZoom Review? 36 Months
Mar 11, 2008[WARNING: This may be a long review, reader discretion is advised.]
If some of you have followed my other reviews on HostingZoom(HZ) posted on here, you might be wondering why are the # of months are not correct... it's actually do to my poor math skills haha.. but here it is, calculated correctly(I hope).
I've been an HZ customer for 36 months now. That must say quite a lot about HZ in itself and the fact that I come back here periodically to tell others about my experience at HZ. A little backgrounder for starters.
I've been with HZ since April 2005. I came to this very forum to read up on reviews and get recommendations. I narrowed down my search to HZ and Site5. At the time, 2 very formiddible hosts in the industry. Both touting blazing fast response time to tickets, superior-high quality support, excellent servers managed by the best. After getting feedback and contacting both hosts I made my decision to go with HZ. Their sales staff was particularly helpful and friendly. Quite prominentely I remember getting blazing fast replies from Kiet Duong(CEO of HZ) with detailed explanations to the questions I had as a n00b in the hosting industry(I feel quite dumb looking back at the questions I've asked). It was this personal helpfulness that I experienced that gave me the extra push to go with HZ added with the fact that they had live chat technical support.
Fast forward a year and a half. I totally patted myself on the back telling myself what a great choice I've made. It was this time I've seen the "Site5 Fiasco" unfold here on WHT. To such amazement I didn't understand how such a highly touted host could run into so many problems and just be bombarded with a barge of negativity. It was also at this point where the overselling went mad with Site5. I was just glad I wasn't any part of it.
I was happy over here at HZ. Stable server with little to no problems. The support I received through tickets were always blazing fast and amazingly helpful and personal.
Such notable technicians as Alex and Vlad who are still with HZ today made my stay at HZ a perfect one. Any problems I had were always delt with in the most professional manner. The server was very stable and I had little to no reason to complain about anything since all my websites were working beautifully. The times where I've used live chat was pleasantely helpful. No trouble getting a hold of a technician and having a personal 1-on-1 support session to get a quick problem resolved.
On a few occassions as well, I had special urgent requests and they were fulfilled greatfully. One was to get a new VPS plan purchased at their sister company ModVPS and get it setup during the weekend, which they don't normally do. Kiet took it upon himself to get my VPS up and running over the weekend. Absolutely wonderful gesture.
A second request was to have my site moved back to the original server I was on, when I moved to their 'failover service' simply because my experience with the 'failover service' was quite bluntly put, horrible. Kiet again took it upon himself to personally make sure my sites made it over safely. He worked over the wee hours of the night and had a technician, Alex I believe, follow up with me the next morning. Again, a very wonderful gesture on Kiet's part. This is what made me really tout HZ so much simply because of this service I received that was above and beyond what I felt I should have gotten.
Fast forward yet again in time. Now I start to experience minor hiccups here and there. 500 internal server error reports from my users. No biggie in my mind but then also at this time I seemed to have observed a pattern happening on the forums. The problems of other customers have began to become very vocal. Day after day, all I observe in the forum is posts about problems problems problems and support not being helpful. For me personally, support quality and response time definately took a hit.
Not a big one, it was still good by my standards, just not as good as it was before. I don't take much out of this, simply take it as growing pains.
Fast forward a little more to now. Nothing has changed. Customers are more and more vocal about problems. Some network outages occur with more frequency and in my honest opinion, were handled horribly. Horrible customer communication and notification about the status of the major event.
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Customers are more and more vocal about the horrible support service as well. Canned liked responses, unhelpful support, very slow responses and the increasing difficulty to get on live chat.
This is the point that began to worry me. My server was still more or less fine so I haven't had an excuse to use tech support so I could not put these claims to truth.
Customers also begin to now point out the increasing problem of load ont he servers.
This past month. I too have begun to feel the effects of this. Load has been an issue daily. My sites are inaccessible during the morning hours as the load hovers around 15+. Either that or my sites are just so incredibly slow that it doesn't even matter that they eventually load because more than likely the visitor would have left. ALL my sites have been taken a hit due to this inaccessiblilty. I loose some traffic becuase this vital part of the day, none of my sites are close to being function due to the speed.
I have contacted support and have gotten nothing that has been remotely useful. Also mentioning that the respones time has turned to hours for my tickets(6-9 hours if memory serves me correct, instead of 5-35 minutes like before). I've also had little luck connecting to a tech on live chat on the first attempt. The responses I've gotten from support seem more like excuses than anything. Alex did take it upon himself to reopen my ticket to check up on me(which I really appreciate) but it still doesn't change the fact that the problems have still been occuring. It has come to a point where I no longer think it's beneficial to stay any longer with HZ. So I may call it quits with them after 36 months unfortunately.
Nonetheless, I am greatful for the times where HZ has been helpful and had taken it upon itself to provide me with service above and beyond what I expect. But like the saying, all good things come to an end.
Hope you found this review intriguing and sorry for the lengthyness of it. I hope it's a great read!
Review Of Hostgator, LunarPages, SLHost, HostingZoom, And JaguarPC
Dec 27, 2007I thought I would do a review of some of the web hosts that I have used or am using over the last year or so.
I'll start off by talking about the 3 webhosts i currently am using.
1. Lunarpages (regular shared hosting account).
2. HostingZoom (regular shared hosing account)
3. Hostgator (Reseller Account)
Lunarpages:
I have had a shared account with Lunarpages since early July.
Positives: Of the different webhosts I have used, they seem to keep php, and other software the most up to date (on the elara server). A webhost that uses older versions of software that have security issues makes me nervous. Another positive of Lunarpages was the free "Coffeecup" software.
Negatives: I really wanted to like Lunarpages when i signed up with them. Of all the hosts I have used in the last few years, the Lunarpages server I'm currently on is down the most. In fact, I currently use my space there just for testing out software (like Joomla) and setting up demos for my current web design clients to learn on (they can learn on the demos as opposed to messing up their live sites!). The server generally has some issue at least ever couple of days were the site is unreachable (either a hight server load and everything times out) or some other issues....
How Much Downtime Is Too Much Downtime
Apr 30, 2008In your opinion how much downtime is too much downtime?
1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?
I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?
Downtime
Jul 17, 2007i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.
WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.
VPSVille - Downtime
Oct 19, 2009Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.
I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.
EUKhost Downtime
Jan 4, 2009i've recently been experiencing a lot of apache downtime on my eUKhost VPS. anyone else having this problem? it's driving me crazy and i'm thinking about moving.
View 7 Replies View RelatedHow Much Downtime Does It Take To Become Unacceptable
Sep 24, 2009Recently our provider has been having unplanned long outages (along with a complete server move that took several hours). This has turned out uptime statistic from exemplary to mediocre (100% to <99%).
As we are a hosting company and normally have an extremely good amount of uptime, when is it time to give up on the provider? I am extremely concerned this will become regular and our uptime will simply continue to go down the drain, however, they have been good and have been the main attribution to our 100% uptime (along with our great technicians and hardware).
3dgwebhosting Downtime
May 10, 2008It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server
View 9 Replies View RelatedDNS Name Transfer, Want No Downtime
Jun 11, 2008I am the webmaster for a high level court system. We run mainly .php and MySQL like most do. We are in the process of doing a transfer to 1 and 1. I want to be able to test everything (database wise) before I do the transfer. I thought the best way to do so would be to purchase another DNS name and server and transfer everything there first to test and then when that is fully operational have a redirect to there and do the DNS name transfer from the old site to 1 and 1, and when the DNS name is on 1 and 1 take the redirect off . I don’t want any downtime at all.
This might not be the most cost effective but for downtime I thought it would be the best way, especially when I can have a live test before the transfer.
PowerVPS Downtime
Oct 25, 2008The downtimes in powervps still stay.
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
Downtime Alert
Jul 13, 2007I have many domains and webservers. so it's hard to monitor everything usually. i heard there are some websites and softwares to do this.
does windows 2003 have anything default like this ? or can anyone suggest the application for my windows 2003 server? which sends alerts if any error is going on my server?
Also there any other websites which is doing this monitoring? because i have some shared accounts and i want to monitor it too.
Documenting Downtime
May 4, 2007I'm having a bit of a quabble with my current host because our server was unreachable for an extended period yesterday, and since I made a traceroute that arrived at their datacenter but not at our server, I was assuming it's a crystal clear network issue.
Today however they tell me that a traceroute means nothing. To quote them:
Quote:
Please note that having a traceroute end prematurely does not always indicate a problem with the network it ends at. Being that traffic is typically asynchronous, the return path back to you does not follow the same providers. Your traceroute can not fully take into account network connectivity issues on the return path nor will it show them. You would need a traceroute to and from the server at the time of the issue (while this may be impossible if the server is down, opening a ticket immediately and informing the technician you would like a traceroute to X.X.X.X IP would hopefully catch the return path issue).
What do I make of this? First time I've heard that, when the network is down, I need to contact my host to tell me. But without any polemic - is this what it boils down to?
How Much Downtime Is Acceptable
Feb 24, 2007It is probably acceptable for a site on shared hosting to have some downtime. However, how much is acceptable?
According to Pingdom one of my sites had a total downtime of 14 hrs for Feb. One time it was reportedly down for 4 hrs.
I had set it up to ping every 15 mts. Are these results trustworthy? And if it is should I move my host? Or at least tell them to move my site to another server?
The reason I ask is because I was wondering if this was the norm for shared hosting.
Migrate With 0 Downtime
Aug 15, 2007Probably been asked a million times but after spending 30 min searching since the limit is 130 seconds between searches... Anyway, i am VERY unhappy with ModVPS as my server keeps going on and off and on and off and they tell me its "fixed" but it keeps doing it to all of my staff even... anyway enough of that
I purchased a really nice dedicated server and need to know how to migrate all accounts over without having any downtime and allowing people to still use their website as normal. I have about 60 clients and would hate to see one of them upset because their data was lost during propagation when they connected to the old server instead of the new, exc.
Is the best method to setup a cluster through cpanel? Or is there a better way?
Unsolvable Downtime
May 24, 2007I have a server that used to be with Hostgator. There is a hundred accounts and the average load is 0.5. It has 2 gigs of RAM, a Dual-Core Pentium D and 2x Sata HDDs in Raid-1. At one point it started being very often (at least once a day) down. It would be all of the sudden down. I used to monitor it, with 0.2 load average, and all of the sudden, the connection is lost, I can't access the web sites, etc... Fed up, after several weeks pressuring over Hostgator, I cancelled the server, I contracted the same configuration at Softlayer and contracted TouchSupport to manage the new server. They migrated the hundred web sites to the new server... Exact same problem. Every single day, any time of the day the server is down. There's no specific time. And right before it's down, load average is below 1. From the logs, there's nothing unusual. Softlayer changed the CPU and RAM just to make sure. Same problem. It's been a month like this, and I just don't know what to do at this point. Moving to yet another company doesn't seem to be a solution I think. If it were a DoS, load average would be very high before going down, but it's always very low right before. Do you know what may be causing it?
View 14 Replies View RelatedReplace Disks With Little Downtime
Feb 12, 2008I colo a 1U machine with 2-36gig drives. They're not in RAID, and I have it set to rsync backups to a remote machine on a regular schedule. I have another remote machine functioning as a secondary DNS. Neither of these 2 are on a large upstream pipe. I just bought 2-147gig drives that I'd like to replace the 36g's with. How does this sound for a scenario to accomplish this with little downtime (pre-pardon my noob'ish ways):
1. Do a complete rsync of the filesystem to my remote machine as well as sync the mysql db's (to 1 remote drive).
2. Pop that single rsync'd drive into an external enclosure.
3. Travel to datacenter, once there, plug external drive into laptop and start up a VM that boots off of that drive.
4. Sync again so external drive has the most up-to-date data.
5. Change over IP's from colo to VM on laptop.
6. Shutdown and swap out drives in colo'd box with the new ones.
7. Setup new drives as RAID 1, install OS, then rsync filesystem over from laptop to new drives in colo'd box.
8. Change back IP's.
What am I missing, or is there an easier way without a 2nd colo/dedicated server? Currently, the colo'd machine is using about 1.3Mbit/sec outbound and it's running a low load.
Has Anyone Gotten Sued Due To Downtime Or Similar
Aug 26, 2009has anyone who is hosting a site been sued because of downtime or lack of service? I would love to hear any and all horror stories!
View 10 Replies View RelatedChanging Server IP Without Downtime
Oct 22, 2009to change my dedicated server IP, for certain reason. Besides changing nameserver, can anyone guide me to do it via SSH? I've no CP.
View 4 Replies View RelatedMigrating Domains Without Any Downtime
Apr 8, 2009to migrate domains to another server with zero downtime. There is a panel (but its webminish) and I have full root access to everything so this will be a hands on job.
The thread I recalled seeing was about someone hosting shoutcast servers and they wanted to migrate and there was a way they did this without any downtime.
I can't remember the details but it had a way to redirect all traffic to the new machines. This would be great, as I also want to direct all traffic including mails (not just HTTP).
63 Hours And Still Going Downtime With Liquidweb
May 3, 2008like to clarify this is not a post to bash liquidweb.
I have been a loyal customer of LW for the past 2 years (almost)
My websites have been down since Thursday 3:00 a.m due to "DDos Attack"
on Friday night, the network engineer told me the "DDos Attack" has stopped and problem should have been resolved. However, no websites were accessible.
On Saturday, I ensure you I have made many phone calls to Liquidweb dedicated server support and try to resolve this issue. (Never once did I raise my voice and they were being very polite.)
I believe the server admins that were helping was at the end of their shifts and every time I try to make a phone call to the person that was assisting me to get an update, liquidweb would tell me that he has gone home. Every time the server admin finishes his shift, the support ticket is not assigned to anyone else that is working until I make a phone call to them stating my problem.
I own quite a few large sites that generate over 3 millions hits per day and every hour of downtime means I will be losing valuable clients and revenue. That is why I am extremely frustrated with the 63 hours downtime as it seems like the results of working hard for the past 2 years is slipping away from me as the clock keeps ticking.
I am sorry, I am just trying to share this with fellow webmasters as I really need a place to express my feeling. (None of my friends will understand online business.)
Again, I am not bashing liquidweb...I must have really bad luck myself.
Everyday Downtime At 12pm
Aug 12, 2008Our linux server downe for 1 hour at 12pm
How can check why its down everyday at 12pm?
Migrate MySQL Without Any Downtime
May 12, 2008How would you migrate a highly activate mysql db to another server without downtime.
I can easily point the IP in the script to the new server in 1 second.
However, how to physically move the DB instantly without downtime?
I don't like the idea of export, import and then point IP.
Migrating Zero Downtime Tutorial
Mar 18, 2008Ive looked for a long time now trying to find the perfect tutorial to migrate my clients (on cPanel) to my VPS without downtime. Every tutorial i found doesnt tell you how to make it so you dont have any downtime at all.
I know you can point the DNS from the old server to the new server by editing it through cpanel but i have more than 100 clients and it would be DAMN annoying to edit every single one of them one by one. Is there a faster way? Anyone have a tutorial that i can follow?
Burst Issues With Downtime
Jul 22, 2008I'm having serious downtime issues with Burst.net
I'm with them for not even a week and I experienced downtime.
Take a look here [url]
If you are using Burst.net do you experience downtime like I'm am experiencing.
VPSlink: Over 24h Downtime And Counting
Jul 25, 2008I am having a downtime issue with VPSlink, the "low-cost" VPS service from Spry, specifically they have let me out in the cold for over 24h and counting, due to a hardware problem in the node I am hosted for about 2 months now.
In all truth, the service has been great (read outstanding for low-cost) until this day.
It's Spry with another name after all, and they insist in putting that reference in each and every page footer.
I know hardware problems are neither easy nor fast to fix, and given that they refuse to give an ETA, I have patiently only asked for a situation update each 12h.
No answer to the update so far, only the initial reply to the support ticket and a thread post describing the situation which dates from yesterday (~24h ago).
The thing that really annoys me is that they are taking new orders to the very same plan, and those new orders are being placed on a new working node.. Couldn't they just move the affected costumers to the other node while they are fixing the affected one, even if just temporarily?
Everyone should know what to expect from subscribing a "low-cost" service, even if it comes from Spry. Despite being "low-cost", keep this in mind, you can't subscribe a "low-cost" service without incidentally subscribing a service of some kind.. Service that hasn't been provided for over 24h.
Don't really know what your feelings are on this one, but I for once remembered Spry to be better than this. You can't honestly expect to put everywhere "VPSLink, a subsidiary of Spry" and don't expect people to draw some parallels..
My expectations were just a very low end box, totally self managed, that simply worked in the areas that aren't my responsibility. To me, in the hosting world 24h downtime is just way to much time to go without giving an update, no matter how low each one standards may be.
There is a difference between asking for patience and leaving people in the cold. Over 24h downtime tell the difference.
What To Expect With Planned VPS Downtime
Apr 27, 2008I have several unmanaged Xen-based VPSes with a company that I've for the most part been very pleased with for the past couple years. I recently got an email from them saying that the physical server my VPS was on needed some components replaced and that the VPS would be "briefly unavailable" on a Saturday morning to do so.
Now, my definition of "briefly unavailable" is a few minutes, maybe 5 minutes max. I assumed that they would migrate the VPSes to a backup physical server while they fixed the other one, then migrate them back afterwards. In fact, I thought that Xen was capable of doing this in real-time with no downtime.
But the VPS was down for over an hour, so they obviously just shut down the box with the VPSes running. Because of the nature of my website, that particular Saturday was very inconvenient for me to have extended downtime. I was rather upset and contacted them to let them know, but they seemed rather indifferent and suggested that I look into upgrading to their redundant/failover services.
So my question is, am I being unreasonable to expect that *planned* downtime be limited to a couple minutes, or is it normal for companies to just take the servers down while they perform the maintenance? I thought that real-time migration to a different server was one of the benefits of virtual servers and I was surprised that they didn't take advantage of it.
15 Hours Of Downtime - ManageMyBox
Jun 26, 2008Is Nick Laws here? Someone knows where to call him or managemybox.com?
I have 3 servers with them. One of them is down for almost 16 hours now, and it has been 4 hours without notice. Tech replied saying is a harddrive crash and they will replace it, I have lost a lot of dollars because all important clients on this server are running out.
Now, can someone help me contact Nick? I sent him a message a minutes ago, but his techs are nto replying and one of my clients is really in a bad mood saying he will take legal actions against me.
Anyone can say a word? This is really bad and I dont get even a reply, just a word last night saying a few hours.
This is the ticket:
Dear Felipe,
ssh down too, will have a tech reboot and clear firewall, will take about 15 minutes
Thank you for choosing ManageMyServices, we appreciate your business!
Administrator: managedservices
Ticket Department: Sysadmin
Ticket Category: ALL
Assigned Administrator: ALL
Importance: Urgent
Company Area: ManageMyBox-Dedicated
Ticket Status: closed
Reply By felweb - 26-06-2008 01:57
Any news from your end on this ticket, or at least on the other 2?
This is taking way too long and it is affecting this a lot ....