Recover Freebsd After Power Outage

Jun 28, 2008

my freebsd server suffered power outage and now at boot it shows

BIOS installed successfully!

strike F1 to continue, strike F2 to go to setup utility.

FreeBSD installed

Default 0,a (o.a)boot loaded


But that is it, it does not respond to ping or ssh?

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AP7930 - After Power Outage

Apr 2, 2008

I have been reading the manual for a while, and I'm still not quite sure if I can do this with AP7930.

After power outage, I don't want all outlet to power on at the same time when the power is restored. Maybe 30-90 second gap between outlet power should suffice.

for example :
00s - power restored, port #1 on
30s - port #2 on
1m - port#3 on
1m30s - port#4 on
... and so on

The only option I see in the settings is "Power On Delay". I'm not sure if this delay only applies when I submit "On Delayed" action, or does it also apply to when the power from the provider is restored.

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Power Outage Caused Damage And Downtime

May 2, 2008

On the 30th we experienced downtime on a colocated server in a UK DC we did not know about it till late afternoon

when we finally got to access the server

we found the OS was corrupt

we found 2 of 4 hard drives apparently trashed

we found the backup also corrupt

so can we claim as its a mechanical failure on the DCs end?

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Colo Datacenter Complete Power Outage

Jun 22, 2007

how often does a colo provider's datacenter go down? I'm not talking about resellers or their racks, but the primary provider itself.

This has been the 2nd time (this year I believe) that my datacenter at NAC has suffered a complete power outage [url], their backups failed, and my entire rack of servers were power-cycled.

Luckily I am not a web host but I am running some critical public web services/sites. I have all of the equipment to manage my own colocated machines from afar (monitoring, remote reboot hardware, and KVM/IP hardware for all of my machines) but I'm dead in the water if my datacenter's power is out.

I always ease my pain throughout a network outage or power outage by visiting DSLReports. Their HUGE website is hosted in the same datacenter (probably in the same room) as me and while it is a terrible thing to say, being able to share the downtime with a bigger fish is easier for me to handle.

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FDC Outage

Mar 7, 2009

Anyone elses sites offline I just lost over 20 colos all at once.

FDC site and CRM seems down.

NM Edit seems to be back now seems like a 5minute outage.

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LiquidWeb Outage

Jul 18, 2008

I can't reach our servers, or LiquidWeb's site.

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Reflections After A 12 Hours VPS Outage

Apr 9, 2009

I had a 12 hours outage in one of my VPS. According to the report of my provider, a maintenance task reported an error on the fsck Linux command.

Now I wonder if this error can occur on any RAID hard disk subsystem? Should I stay with this company?

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Media Temple - Outage For Over A Day

May 6, 2009

I manage and develop an e-commerce site which the original designer had put on Media Temple. Their grid service and general marketing looks and sounds superb. This is no doubt why a lot of people go with them.

For months now they have been giving my client problems. People in certain places can't access the site because MT are always up to tricks moving the servers around. On top of that their MySQL performance has latency issues which makes most pages load slowly.
I decided to move the site to Knownhost(vps) who seem to offer good service at a reasonable price.
Before I could even begin to transfer the emails to the new server I get reports that the site has been down for over 24 hours. The site is still down after a whole day. This means my client can't sell their stuff and I can't transfer to the new host either.

I called MT and they offered free hosting for a year. I don't think it's worth it. The uptime and service and performance I've seen has been no better than $5/month shared hosting. For a site like this I don't think it's worth risking uptime (and therefore sales) on a company that can't get their act together. I've never had downtime from any other host before, let alone multiple times like MT.

I'm putting this out there just to warn any people who may be thinking of going to Media Temple.

I would be interested to know others experiences with Media Temple.

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Surpass Hosting Major Outage

Mar 8, 2009

Anyone else notice the huge outage at Surpass? My sites went down as I was editing one, and checking the server status returns a very, very long list of downed servers. Since the Surmunity Forums appear to be down as well, I was wondering if anyone here had found out what was up via other means, and whether or not there is any estimate on when it might come back up.

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Server Outage At Network Solutions

Aug 16, 2008

I'm kind of annoyed. Not so much the server outage; I know those happen.

What is annoying me is the inability to get anyone on the phone.

I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.

their site didn't go down, just the ones they are hosting.

I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.

It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.

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ThePlanet - H1 Outage, Unable To Cancel Server

Jun 22, 2008

To make a long story short, as a consequence of the outage we lost some of our advertisers, and right now we cannot afford our old server. We decided well in advance to delete our server, so early this week we contacted the customer care and asked when we were supposed to enter the cancellation ticket to have our server removed before the billing date (June 22). We were told to post the ticket on July 19.

We did better than that. We posted the ticket shortly after this first chat. On July 19th, we went into servercommand, to find out that the cancellation ticket was no longer there. I rushed into the live chat, and was told that the ticket was lost because we had not posted it in orbit. Ok then, let me post it immediately in orbit then.

Well, unsurprisingly, Orbit was unavailable in that moment. We told the live chat tech, and basically we were left hanging on the chat for hours until we were able again to access the orbit system. the Live Chat person said she could not enter the ticket for us, so we had to wait for orbit to load for us again.

Well, guess what? Orbit loaded again for us, but exactly after the Midnight, so it was now effectively the 20th, no longer the 19th. Nice, uh? Do I smell something fishy here?

So, I went to the chat today, and here is the reply:


Please wait while we find an agent to assist you...
You have been connected to Daniel W.
Daniel W: Hello. How can I help you?
Customer: Hello, I need urgent help. It is the third time I am attempting to delete a server, and cancellation is sitll not going through as it should
Daniel W: ok, what is the account id and password? and the reason for cancellation?
Customer: <<snipped>>, H1 outage
Customer: I had sent another ticket more than 1 week agoi
Customer: but it went lost, for some reason
Customer: so I spent two hours a couple of days ago with one of your guys to send this other ticket
Customer: but I see that the cancellation date listed is July
Daniel W: Before I can transfer you to another department, I will need to confirm your account information. Please provide you Orbit/ServerCommand login and the last 4 characters of the password.
Customer: while we wanted an instant cancellation
Customer: <<snipped>> / xxxx
Daniel W has left the session.
Please wait while we find an agent from the Customer Service department to assist you.
You have been connected to Andrew S.
Andrew S: Hi! Thanks for conacting The Planet's Billing Care Team. May I please have your Login I.D. and last 4 characters of your password to Server Command or Orbit please. Please feel free to ask about our promotions
Andrew S: one minute
Andrew S: I am reading you last chaty
Customer: <<snipped>> / xxx
Customer: ah ok
Andrew S: Please give me a few minutes to look into this for you. Thank you.
Customer: thanks
Andrew S: I will have to get my accounting department to review this for you. It has a July date for cancellation because the server cancellation ticket was put in in less than 48 hours from the billing date.
Andrew S: I will have them review this issue for you.
Andrew S: How else may I assit you today ?
Customer: I sent another ticket days before, and it was lost. On July 19 I came to talk about this with one of your techs, and we were unable to access orbit
Customer: They said to wait until orbit was available again for us
Customer: This should all be saved in your logs, I hope
Customer: So, what should I wait for?
Andrew S: I am creating a ticket to the accounting department for them to give you an answer on the cancellation date
Andrew S: ok sir How else may I assist you today ?
Customer: Nothing else, thanks. We will be waiting for the reply.
Andrew S: Thank you for choosing The Planet again my name is Andrew and I hope you have a great day!
Thank you for using InstantService. You may now close this window.
Your session has ended. You may now close this window.

Not bad way to answer a customer who has been with theplanet for 7 years! Not only I am NOT bitching about the advertisers I lost because of the outage, since that's our fault, but I must also go through this strange - not to use another word - issue. I spent HOURS this week just to (not) being able to delete this server. I hope the fact of posting this on WebHostingTalk will help us and others in the future.

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Power Supplies: Do Redundant Supplies Use More Power Than A Single Supply

Jul 27, 2009

do dual power supplies use more power than a single supply?

E.g. Say I have a server than uses two amps, powered by a single power supply. Now if I switch to a dual supply (and say each supply has the same efficiency rating as the single), does my server use more power? How much more?

My simple view of this is that it probably does, but maybe not much. The second power supply consumes some power itself, but since its not under load, it doesn't consume much. Therefore, my server with redundant supplies might use 2.1A or 2.2A.

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How To Recover Ssh Port

May 15, 2009

im doing this in favor of my friend who is having some problem with his dedicated server,"he does not speak english very well" he has a unmanaged dedicated server he changed something on his ssh port and forgot what port is it, he can still access his WHM right now, meaning he know's the root password "correct" but the problem is he forgot his ssh port

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Recover Data

Sep 23, 2008

which is the best solution to recover my server data if its accidentally crashed and formated?

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Recover Deleted Database

Jul 16, 2009

I deleted one of our databases from PLESK in mistake, now how can I recover that database ? my backup is very old and I cannot use backup file.

this is urgent , I'm in bad situation please help me.

my server is Linux.
I found this article :
I don't know this article can help me or not

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How To Recover From A Limestone Server

Dec 20, 2008

I had an issue with limestonenetworks over the last 24 hours. My 2 servers went down for 12 hours but when it came back up the separate mysql server would not load?? Somehow the hard drive on that server failed during this upgrade and they cannot retrieve the databases on the server. A database containing over 60,000 members. Through my own undoing I didnt have a recent backup. A cpanel backup was backing up the same old file instead of the updated one.

I would have been happy if the site came back and at least the data was still there. Im just upset that this "network upgrade" has fried my database. From this I get the lesson "You get what you pay for". Im just keeping my fingers crossed that they will be kind enough to make a serious attempt to recover the data or at least let me send it to someone who can.

Does anyone have any suggestions on how to get retrieve data from a linux server hard-drive?

Here are the steps that have been taken so far:

Upon console of the server it was at DISK BOOT FAILURE prompt. We first did the basics and disconnected the server and made sure all connections to the hard disk and motherboard were secure. Upon reboot we checked to see if the BIOS detected the drive which it did. The server still reported disk boot failure. We then rebooted back into the BIOS to make sure the BIOS was set not skipping the hard drive in the boot process.

It was not.

The "recovery tools" we ran was just a basic linux live cd to see if we could get the hard drive detected inside of an operating system. It would not even detect the disk in the machine. We did not perform anything on the drive to cause it to fail. I spoke directly to my manager who was supervising the move and I was told that all servers were shut down cleanly as well as moved safely and securely.

The hard disk is still detected by the BIOS but the hard disk certainly has some internal issues as you can hear a constant buzzing and clicking during POST and after.

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How To Recover Formatted Disk

Aug 5, 2008

I had a server with XX datacenter. They've formatted my server and I MUST recover files immediately..

Server is running centOS 5.x and it has been formatted + rebooted 2-3 times.
How can I rescue files now?

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Possible To Recover A Lost Password

Jan 2, 2007

I vaguley remembering changing a password to one of my domains that I hardly ever use, and as a result, I'm locked out of it both via ftp and cpanel (i can still get to it via whm logged in as root)

is there any way to recover the password? I have full access to the box.

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How To Recover CPanel Details Of My Web Hosting

May 21, 2009

I bought domain name and web hosting from a company. Now the problem is that the company from which I booked domain and hosting doesn't exist.

Initially the hosting company sent me only FTP and mail server details. Now I need the cPanel details to configure database. So kindly request all of you to suggest me some solutions through which I can get the cPanel details.

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Database Recover From Backups Price

Oct 24, 2008

Database Recover from Backups costs $30 from

Is that price fair for that service?

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Recover Data From Crashed Server

Mar 2, 2007

I have a crashed HD that I want to recover the data. I wonder if there is any method or software out there that can do this for me.

The hard drive is installed with centos and uses ext3 filesystem.

I have tried doing a mount, not if it is done correctly, but I only see "lost+found" on the hard drive.

Usually when this happens on my hard drive w/ windows, I use some data recovery software to extract the data. I don't know which software will do this for me on an ext3 filesystem running centos.

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Sleuthkit + Autopsy :: Recover Deleted Files And More

Aug 19, 2008

A life-saver for naive admins who have inadvertently deleted files and are groping in the dark for help.

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How Recover A Directory From A Full Backup (tar) File

Jul 15, 2007

I'm trying to recover a subdirectory from a full cpanel backup (tar file).

I placed the backup on the /home/<userdir>/

Then I listed the content of the tar file and the directory is in there:


I need to restore /viacache to the original location

tar -xvf backup-3.1.2006_11-36-43_userlin2.tar /public_html/php/viacache
tar: /public_html/php/viacache: Not found in archive

also (absolute path)

tar -xvf backup-3.1.2006_11-36-43_userlin2.tar /home/userlin2/public_html/php/viacache
Not found in archive....

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Rsync Failed On Me..couldn't Recover The Data

Apr 14, 2007

I am putting this thread to take other people advise and to advise them about my bad experience with rsync. Lucky, I was able to get my data back through the old drive

Three times a day, I take mysqldump and then rsync that mysql dump to a drive located in a different state.

Everything was working fine..The rsync was transferring data daily and updating the backup on other server. Few days ago, there was a hard drive failure on my server and then i checked in my backup drive for mysql dump...It was 764 bytes instead of 5 Gb...

Then i went to my other server where I rsync, to my surprise that was also 764 bytes from 5 Gb as it synced the both database..

My backup strategy failed and would be in tears if I couldn't grap data from failed drive

I would like to hear everyone views on this and learn from it

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Hard Drive Failure, Recover Data

Dec 14, 2007

I just recently had a hard drive failure that produced the following error

root@re:/# mount /dev/hda3 /mnt
mount: wrong fs type, bad option, bad superblock on /dev/hda3,
missing codepage or other error
In some cases useful info is found in syslog - try
dmesg | tail or so

ide: failed opcode was: unknown
end_request: I/O error, dev hda, sector 4410069
Buffer I/O error on device hda3, logical block 8259
hda: drive_cmd: status=0x51 { DriveReady SeekComplete Error }
hda: drive_cmd: error=0x04 { DriveStatusError }
ide: failed opcode was: 0xb0

The host is going to mount this HD on the same machine after adding a new hard drive and fresh install... Does anyone have any recommendations for how I can go about recovering data? Specifically mysql databases?

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Plesk 12.x / Linux :: How To Recover Mail Files

Mar 26, 2015

My server with Plesk 11 died a few days ago. I now have a new server with Plesk 12.

I have the entire /var folder copied up from the old server.

How do I restore emails to the new server? Can I simply copy /var/qmail/mailnames/ from the backed up /var folder into the corresponding folder on the new server?

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Server Hard Disk Crashed Badly, How To Recover It

Oct 5, 2008

My server hard disk is crashed badly. The rescue function in the server cannot take part and so I've tried using some recovery software to get back my data.

I've tried using Easy Recovery Professional. It sort all the files by it file type into different folder. I found a folder named .DB, there are also some .ado and . ldb folder too. I guess one of it is my database. The problem now is, i dunno how to read the file.

Do you have any idea to read it? I've tried many recovery system. eg. DiskInternals Linux Recovery, Disk Doctor Linux Recovery.

it is a linux server

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Plesk 11.x / Linux :: Recover After (Clear Folder) In Webmail

Jul 17, 2014

Webmail using, in the "Inbox" I chose all the mail and accidentally pressed the "clear folder" letters deleted or i am can be restored? I need to return the letter....

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