Plesk Automation :: Changing IPs Marks TXT Records Active Again

Apr 16, 2015

It seems that changing the IP of a web site (which I can't get to work) reactivates records from the default DNS template that have been deactivated...for example the default TXT records are activated, so now the domain may have two SPF records, only one of which is correct. Having multiple A or other records is potentially worse, if, say, "mail." now points to the wrong server.

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Plesk Automation :: DNS TTL Set Incorrectly To Min TTL For All Records?

Apr 11, 2015

I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:

Refresh 43200
Retry 600
Expire 2419200
Min TTL 900
Default TTL 43200 (for the resource; not editable for the zone)

PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.

This zone has both template-generated and manual records.

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Plesk Automation :: Disable Changing System User Name (FTP / SSH) For Customers?

May 26, 2015

Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?

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Plesk Automation :: How To Disable Changing Of System User Settings

Aug 28, 2014

How do we disable the "change system user settings" option when a user creates a new webspace? I don't want customers to pick their own system username/passwords.

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Changing DNS MX Records

Jun 26, 2009

I'm setting up my dns records for a backup mailserver and setting up another ns record in case of server / datacentre problems.

My question is, do I need to specify the ip address of the external hostname and the external namserver in the local dns record?

e.g mail.mydomaim.com in A **.***.**.**

then add mail.outside-domain.com in A **.***.**.**.

I dont think its necessary but want to double check.

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Changing Dns & Mx Records

Jul 30, 2008

I have a domain registered with Dotster and my NameServers point to Verio who is my webhost. My MX Records at Verio point to Appriver who handles my email. I'd like to get Verio totally out of the picture and just host my site at Dotster and still keep the email at Appriver. However, I'm not quite sure the order in which to change the various settings.

Do I just change the Name Servers at Doster to point to Dotster instead of Verio and then use Dotster's DNS to point the MX Records to Appriver? Would I then disable the MX Records at Verio? What about propagation of these changes...would I lose email traffic?

Do I need to change the TTL? I'm really not sure about the order of the steps.

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Changing Reverse Dns Records

Feb 18, 2008

I signed up for a dedicated server this weekend.

I'd like to know if its possible to change or even delete the reverse dns record from
the ip address from my server ?

Is it possible to hide the "dig -x ip" results?

I don't want them to know in which provider i am....

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk 11.x / Linux :: Active Sessions Unknown User / IP?

Aug 28, 2014

i saw very often in the active sessions site following line:

Username Empty IP empty Date Nov 30, -0001 12:00 AM Idle time 00:45:39

What is that and how can is stop this or get it fixed ?

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Plesk 11.x / Windows :: Can't Active Customer / Domain Or Subscriptions

Feb 14, 2014

Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.

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Plesk 12.x / Linux :: Personal FTP Repository Fails But Active FTP Works

Oct 21, 2014

I'm using Plesk 12.0.18 on a virtual container powered by Parallels Virtuozzo Containers, and I cannot get the FTP (personal repository) working.In my settings, I've unchecked Passive mode (as the VPS is configured with the Virtuozzo firewall) yet Plesk still seems to test the connection with passive mode, which I know will fail. However active FTP on the command-line works fine.

My settings:
Host: ftp.hidrive.strato.com
Directory: /users/xxx/plesk_backups
FTP username: xxx
Password: xxx
Passive mode: UNCHECKED
FTPS: UNCHECKED

Saving the repository fails with (after a hang): Transport error: unable to list directory: Curl error: Couldn't connect to server
If the "directory" doesn't exist on the FTP server it fails immediately, so the connection is working, and it seems to be on the "dir/ls" command that it fails - which is a symptom it's using Passive mode.

According to the Panel log file, Plesk issues the below command:

[21-Oct-2014 02:53:55 America/Chicago] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://xxx@ftp.hidrive.strato.com/users/xxx/plesk_backups' '--use-ftp-passive-mode' failed with code 125.

Note the "--use-ftp-passive-mode" even though "passive mode" is UNCHECKED in the UI.

From a terminal:

# ftp ftp.hidrive.strato.com
Connected to ftp.hidrive.strato.com (85.214.3.73).
220 Another visitor. Stay a while...
Name (ftp.hidrive.strato.com:root): xxx
331 FTP login okay, send password.
Password:
230 User logged in, proceed.

[code].....

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Plesk 11.x / Windows :: Unable To Get Active Sync Running On Server 2008 R2

Mar 23, 2014

I was trying to get Active Sync running on my Windows Server 2008 R2 to be able to sync calenders, adress-books etc. with my mobile without success. With a Linux Server ot seems to be "easy" changeable like posted here: [URL]...

Need getting Active Sync running on my Windows machine? According to the steps in the mentioned post, I failed very early

1. check

2. I changed the following files: =>
"C:inetpubvhostswebmailhordeconfigconf.php"
"C:ParallelsPleskWebmailhordehordeconfigconf.php"
"C:ParallelsPleskWebmailhordehordeconfigconf.php.plesk"

with the values: =>
$conf['auth']['admins'] = array(my mail account);
$conf['activesync']['enabled'] = true;
$conf['activesync']['version'] = '14.1';

3. Rewrite:
here the "problems" start, as of course I don't have the nginx option the question is, where to place the rewrite-rules best?

4. check

5. don't know what to do here, if it even is a problem with the max connections to the imap server?

6. I can restart the mailenable service ?

7. as I have admin rights in horde now, I could do step 7!

That's it? I can't use the active sync features ...

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Yahoo Marks It As Spam... Why?

Apr 21, 2008

If I'm not mistaken we have reverse DNS setup and no blacklist entries. Is there any reason why welcome emails from our custom CP are being filtered directly into the Yahoo SPAM box?

Here's the full headers from my personal email. This is the exact message a client would be sent.

From HostVentrilo.com Sun Apr 20 20:38:17 2008
Return-Path: <nobody@web.teamspeakhost.com>
Authentication-Results: mta105.rog.mail.scd.yahoo.com from=hostventrilo.com; domainkeys=neutral (no sig)
Received: from 69.93.229.114 (EHLO web.teamspeakhost.com) (69.93.229.114)
by mta105.rog.mail.scd.yahoo.com with SMTP; Sun, 20 Apr 2008 20:38:18 -0700
Received: from nobody by web.teamspeakhost.com with local (Exim 4.68)
(envelope-from <nobody@web.teamspeakhost.com>)
id 1JnmrB-0007AT-P3
for xxxxx@rogers.com; Sun, 20 Apr 2008 23:38:17 -0400
Received: from phpmailer ([67.204.23.77])
by www.hostventrilo.com with HTTP (PHPMailer);
Sun, 20 Apr 2008 23:38:17 -0400
Date: Sun, 20 Apr 2008 23:38:17 -0400
To: Jeff Piper <xxxxx@rogers.com>
From: "HostVentrilo.com" <info@hostventrilo.com>
Subject: Ventrilo Server Information
Message-ID: <edee9a956937977bcb723593ae6938a5@www.hostventrilo.com>
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
Content-Length: 567
My only guess would be the PHP programming of the mailer code?

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File With Question Marks

Aug 16, 2008

In shell (root), I see a file with question marks (?) in all fields:

Code:

?--------- ? ? ? ? ? filename.php

Can't open, edit, remove, rename or anything else with it.

Tried creating a file with the same name and overwriting, but nothing will get it gone.

Doesn't appear to be malicious in any way, just a mystery. Not accesible from the net without password, but directly accessing it gives essentially the same error: not found.

how to remove, and more importantly, how it could have got that way?

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Plesk 12.x / Windows :: DNS And SOA Records Configuration?

Mar 8, 2015

I have installed Parallels Plesk 12.0.18 installed on my Windows Server. I have found issues with my DNS and SOA records having issues it says I have not configured my DNS and SOA records when I do a DNS diagnosis.

setup my configure the records for me correctly so that my domains issues could be solved. You can see a link below to know the errors I have for my domain name. I have hosted multiple domain names on the same server with Plesk.

[URL]

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Plesk 11.x / Linux :: Creating DNS Records Via API RPC?

May 25, 2014

I'm looking for a way to create DNS records on a Plesk Panel account at the 'customer' level.

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Plesk 12.x / Linux :: Get DKIM To Add In DNS Records?

Jul 5, 2015

I have a new server centos 7 with plesk 12. I want to add dkim records to my domains, how I can get dkim records from plesk, as we do in WHM?

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Plesk 11.x / Linux :: Settings To Change DNS Records?

Sep 26, 2014

where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"

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Plesk 12.x / Linux :: SOA Records Not Saving In DNS Settings

Apr 10, 2015

I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??

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Plesk 12.x / Linux :: Mails From Localhost Do Not Follow MX Records

Apr 22, 2015

I have a PPP12.0 hosted on ubuntu 12.04, and several websites and domains, mail service active using postfix.

Lets take for example two domains :

www.domainA.com
www.domainB.com

DomainA uses postfix
DomainB uses an external mail service , MX records are duly entered in the DNS zone of DomainB

If i send a mail from an adress of DomainA, lets say contact@domainA.com to any email of domainB lets say info@domainB.com, the server does not take into account the MX records, and i receive an answer from the server : 550 5.1.1 <info@domainB.com>: Recipient address rejected: User unknown in virtual alias table

But, if i send an email using any other external mail service (gmail, hotmail...), the mail is correctly forwarded to the mail server entered in the MX record of domainB.

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Plesk 12.x / Linux :: How To Autocreate DNS Records On Remote Server

Jan 17, 2015

I have Plesk installed on the master nameserver ns1.example.com, the dns slave manager extension installed, a working slave ns2.example.com and Plesk installed with working WHMCS autocreation of customers and subscriptions on a shared hosting server web1.example.com. I feel there's probably something obvious that I'm missing, but I can't figure out how to autocreate DNS records on ns1.example.com for customers on web1.example.com when new accounts are created.

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Plesk 11.x / Linux :: Script To Test Integrity Of DNS - SOA Records?

May 20, 2014

I wrote a script to test the integrity of my DNS and run it from time to time on my server...

I just ran it today and it discovered I suddenly have 5 domains with SOA-records that doesn't point to itself. They point to the secondary nameserver.

They are records that exist for years and were for sure correct before (I know this because of that script).

If I do a "restore defaults" it isn't corrected and if I switch to slave and then back to master it doesn't change either...

The file /var/named/run-root/var/obfuscated.com is updated, but the slave-DNS stays in that file...

The only way I'm able to correct it is by deleting the NS-record with the slave DNS and adding it again.

I assume there's some mechanism that scans the NS-records and then decides to make that one the SOA. This has always worked fine... also on this server.

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Plesk 12.x / Linux :: Amazon Route 53 Extension - Multiple Zone Records

Jun 10, 2015

I've run into a problem with my Plesk install with Amazon Route 53. I have the latest extension installed (version 1.2 release 2) on Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7.

The extension has been working perfectly well for me for months. I was adding new domains to Plesk and discovered that as I was making changes to DNS records that a new zone file was created on Route 53 instead of updating the original one.

I did notice that this started happening when I surpassed the 100 domain limit and seems to only happen on domains created at #101 and on. (in other words, I can edit a domain that was created before I got to domain #100 [ie domain #1] and it does not create a duplicate zone file).

I turned on debug mode for plesk and am seeing the json calls with the correct commands coming through.

Redacted sample of an update of Domain #104

[2015-06-10 16:42:43] INFO [panel] The domain alias <b>mydomain.test</b> was created.
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Starting: dnsmng /usr/local/psa/admin/bin/dnsmng '--update' 'mydomain.test'
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Finished in 0.06322s, Result: TRUE

[Code] .....

So from what I can see the domain +100 is re-creating the domain whereas domain 1 is not - it's just updating it, even though both json commands show the update statement coming through.

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Plesk 11.x / Linux :: Configure Customer DNS Settings To Use Server Main NS Records?

Jun 4, 2014

I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.

You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.

What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.

The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.

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Plesk 12.x / Linux :: DNS Records Not Clear - Email Didn't Work Properly

Jun 17, 2015

I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...

Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu

My DNS records looks like that: E-mail didn't work properly as well...

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Plesk 12.x / Linux :: One Subscription Or Any Of Domains Not Showing - Miss Matching Records

Jul 8, 2014

My plesk 12 is working, but one subscription doest show, or any of the domains.

Doing some digging got to this:

[root@server src]# /usr/local/psa/bin/sw-engine-pleskrun check_db_integrity-beta.php
PHP Notice: Undefined variable: PLESK_DB_HOST in /usr/local/src/check_db_integrity-beta.php on line 240
List of records in [psa.domains.cl_id] that miss a matching record in [psa.clients.id]
0
List of records in [psa.dom_level_usrs.dom_id] that miss a matching record in [psa.domains.id]
27, 32, 36, 43, 61, 83, 86

[Code] ....

ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
List of records in [psa.domains.webspace_id, cl_id WHERE webspace_id<>0] that miss a matching record in [psa.domains.id, cl_id WHERE webspace_id=0]
20:1, 52:1, 52:1, 52:1, 68:1

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