Message Is Frozen At EXIM

Jan 29, 2007

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of its recipients after more than 72 hours on the queue on server.blablablabla.com

Im recieving this kind of errors from some domains of this server...

Im using cPanel + RHEL 3.

Looking at the logs I found this:

23.red-88-22-154.staticip.rima-tde.net (lista@domain.info) [88.22.xxx.xx] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.

And SMTP authentication is enabled at the mail client.

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Frozen Message Just Dissapeared

May 29, 2008

I have a client who could not send email to another domain, it didn't bounce just disappeared.

When I look in the exim_mainlog, the message in question wind up frozen after getting this error:

smtp transport process returned non-zero status 0x000e: terminated by signal 14

2008-05-24 17:34:23 1K17WW-0002so-Sn == vicoello@xxxxx.com R=lookuphost T=remote_smtp defer (-1): smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn Frozen
2008-05-25 18:02:27 1K17WW-0002so-Sn Message is frozen
...
2008-05-26 22:08:47 1K17WW-0002so-Sn Message is frozen
....
2008-05-27 15:00:31 1K17WW-0002so-Sn Message is frozen
??? Dissapeared

It never warned the user as said it dissapeared, I have checked exim_mainlog and have found other cases to different domains that maybe the users have not reported but they were lost too.

I tried /scripts/eximup --force and that didn't fix it.

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Dec 12, 2008

Delivery attempt for Message ID 1LAXsU-0003SE-0T
Code:

Message 1LAXsU-0003SE-0T is not frozen

LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1LAXsU-0003SE-0T
delivering 1LAXsU-0003SE-0T
LOG: MAIN
== *@yahooo.co.uk R=lookuphost defer (-1): host lookup did not complete

I'm not sure what would be causing that...

I edited /etc/resolv.conf so it contained my name servers:

Code:
nameserver *.*.*.229
nameserver *.*.*.230

basically, emails are not getting sent out.

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Jun 13, 2008

I have noticed on my two dedicated servers logs that some emails just dissapear after being frozen for days in queue and there is no notice or warning sent to the sender.

Please check your logs and tell me if I am wrong, just check for non-zero on your exim_mainlog

grep non-zero /var/log/exim_mainlog

and then grep your messageId

grep 1K17WW-0002so-Sn /var/log/exim_mainlog
2008-05-24 17:34:23 1K17WW-0002so-Sn == vicoello@xxxxx.com R=lookuphost T=remote_smtp defer (-1): smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn Frozen
2008-05-25 18:02:27 1K17WW-0002so-Sn Message is frozen
...
2008-05-26 22:08:47 1K17WW-0002so-Sn Message is frozen
....
2008-05-27 15:00:31 1K17WW-0002so-Sn Message is frozen
? Dissapeared

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Apr 6, 2008

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Message 1KRTsr-0006tc-F6 is locked

So what can i do? should i just sit and wait until its "unlocked"?

can i kill any process? i already tried restarting exim... but its still there... and btw the size of that message is of about 500 mb >.<

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Code:
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On a Windows server, i was running Merak mail server and there was an option to send separate message to all mailing list subscribers, but i don't know where it could be located in exim config, or even if it has!

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my host is having issues trying to figure out whats wrong... was hopign someone here could help.

examples, as of right now (before the load goes insanely high):

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Determining the packages that need to be installed.
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ProxyRequests On
ProxyVia On
<Proxy *>
</Proxy>

<VirtualHost x.x.x.x:8080>
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[code]...

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Code:
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1KHPUv-0007rp-0r
delivering 1KHPUv-0007rp-0r
Connecting to g.mx.mail.yahoo.com [209.191.88.239]:25 ... connected
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SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host g.mx.mail.yahoo.com [209.191.88.239]: 421 Message from (189.1.169.32) temporarily deferred - 4.16.50. Please refer to [url]
Note that I already filled out the form
[url]telling them I am an ISP and I do not send any e-mail spam for their accounts, although every time I fill it I get an automatic/canned e-mail from their system with the following content,

Code:
Hello Guillherme,

Thank you for writing to Yahoo! Mail.

Please note that if you are not the mail server administrator for the
mail server(s) affected, we encourage you to contact the administrator
so they can address the possible issues regarding mailings from the mail
server. We also appreciate your report as your input helps us to
identify ways to constantly maintain and improve our service. We
apologize for any inconvenience this has caused you.

If you notice any further difficulties when delivering to Yahoo! Mail
accounts, after waiting a reasonable amount of time, please let us know
by replying directly to this email. However please note the following:

If you are receiving the error code "421 Message from x.x.x.x
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encourage you to apply for prioritized sending at the link below.

Recommended Best Practices:

[url]

Prioritized Delivery (Please note that this form can also be used by
senders whose mailings are being directed to the Bulk Folder):

[url]
If you are receiving a separate error than that above, please provide
the text of any error messages you may have received. Also, providing
the specific IP address of the mail server that experienced the delivery
issue will help us to troubleshoot the issue more efficiently.

For assistance with delivery issues to Yahoo! Mail, please visit:

[url]

We appreciate your patience while we work to improve and maintain our
service.

Thank you again for contacting Yahoo! Mail. Your case number for this
issue is 50943856. Please reference it in all future communication about
this particular issue.

Regards,

James

Yahoo! Customer Care

50943856

For assistance with all Yahoo! services please visit:

[url]
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