Plesk 11.x / Linux :: Mail On Domain Aliases Cannot Receive Emails
Jun 15, 2014
We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.
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Jun 8, 2015
OS: Plesk 12 / Ubuntu 14
A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...
So:
- I've deleted the domain in Plesk and re-created it (just in case...).
- I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf)
- When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced)
- When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog
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Oct 16, 2014
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143
For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works.
- And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
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Oct 31, 2014
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
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Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde
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Oct 16, 2014
i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :
my configuration is plesk 12.0.18
Postfix
dovecot
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
[Code].....
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Jul 17, 2008
My VPS is working perfectly for over one year. However the mail server of my VPS is always not working about 3 - 4 times a week since three weeks ago. I can login the webmail accounts, just cannot receive emails and send emails.
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Jul 24, 2015
We have a domain with two domains aliases.
How can we have certificate with each domains ?
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Jun 24, 2015
How do I add aliases to the Full hostname of the plesk server itself? I want the server to listen to 2 more names. Especially for mail, and for migratory purposes (plesk server x is a new one, the name of the old one y needs to become an alias of x later on, etc.). I'm amazed by how hard to find this is, and there is literally nothing on it that I can find!
Of course, I can add aliases via command line, but I have no intentions of having postfix and webserver config be overwritten every time the control panel is used..
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May 28, 2015
I would like to change the alias host from webmail.domain.com webmail to domain.com/webmail.
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Mar 25, 2015
I have a couple of clients on my server that happen to do business with a college here locally. For some reason when anyone from the college emails a user on my server, my clients end up getting 20-100 duplicates of the same email. I contacted their IT staff and they say it is on my end and that my server is "cutting off the sending process before it completes". If that was the case, then the user would not receive the first email.
Is there something on my server that could be causing the issue? My server is Plesk 12.0.18 update #38 running Qmail/Courier-IMAP. The server has no issues otherwise.
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Apr 29, 2015
I currently migrate from cpanel to plesk12. Everything is working fine, but the emails are no been received, I´m able to send, but not able to receive.
The error is this one:
Apr 29 16:40:14 server postfix/smtpd[26799]: connect from mail-oi0-f42.google.com[209.85.218.42]
Apr 29 16:40:24 server postfix/smtpd[26799]: warning: 42.218.85.209.combined.njabl.org: RBL lookup error: Host or domain name not found. Name service error for name=42.218.85.209.combined.njabl.org type=A: Host not found, try again
Apr 29 16:40:28 server courier-imapd: Connection, ip=[::ffff:52.11.197.15]
[Code] ....
I thinks it´s permission on the folder, but already run the code : /usr/local/psa/admin/sbin/mchk --with-spam
It did not solved, is there anything else I can do?
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Jun 8, 2007
I'm having a problem, I can't receive any e-mail from a certain domain (ace.ag in this case, for example from test@ace.ag ). They sey they receive no bounced mail or anything, seems like working normally.
In the DNS reprot it seems connection to their mail server (mail.ace.ag) fails:
[url]
I'm using:
WHM 10.8.0
cPanel 10.9.0-R10737
CentOS 4.5 i68
Exim 4
I have RBL filtering setup as explained here:
[url]
what to check on my server or what to tell the ace.ag owners?
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May 29, 2014
One of my domains has been moved to another hosting company, and now I need to export all emails from the mail account in Plesk in order to import them to the new mail system. I figured the easiest way to IMPORT is to access the new mailbox via Outlook, and import as a .csv file. But I need exporting all the emails from the inbox and sent folder into a .csv file.
I've found the location of the mail box (var/qmail/mailnames/domain.com/user/maildir) but now I'm stuck and don't know how to proceed. Is there an easy way to export all emails?
I've tried through webmail (Roundcube) and there is a "download mail" feature that downloads the message in eml format, but that doesn't work on bulk, only for one mail at a time (and this isn't an option for me since we are talking +1000 emails). Also I'm a bit usure on how to import eml files to outlook (drag'n'drop doesn't work), so a csv option would be perfect.
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Jan 10, 2015
Is it possible to see what e-mails are blocked/prohibited by Plesk Outgoing mail control? Currently i've set a limit of 20 mails on each mailbox. Yesterday I received an e-mail that there were messages blocked. For me personally it would be good to see what the receivers email adresses are and optionally what the content of the e-mail was. This way I can find out if it was really spam or not.
If the e-mails weren't spam, is there a possibility to release and send them?
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Jul 11, 2014
Upon checking the mail logs, I find this
Code:
Jul 12 07:39:35 ns2 postfix/smtp[31739]: certificate verification failed for gmail-smtp-in.l.google.com[173.194.68.26]:25: untrusted issuer /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
Jul 12 07:39:36 ns2 postfix/smtp[31739]: 2AC1222A0003: to=<aarontd207@gmail.com>, relay=gmail-smtp-in.l.google.com[173.194.68.26]:25, delay=2, delays=0.1/0/1.3/0.64, dsn=2.0.0, status=sent (250 2.0.0 OK 1405143576 q6si6606624qan.104 - gsmtp)
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Jun 12, 2014
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
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Aug 30, 2014
I've setup a domain for mail only (no hosting), with the DNS records hosted on AWS Route 53. Telnet fails for this domain.
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Aug 25, 2014
When creating a domain alias in Plesk, I can activate Web, Mail and DNS. When I activate "Mail" I would think that I now can create a mail address with that domain (myaddress @ domainalias.com). But I can't. If I create a new one I only can choose between the "real" domains. Is this a bug or a feature?
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May 27, 2015
I'm using Plesk 11.5.50 CentOS 6.5 64bit with Qmail. I have installed a SSL certificate on mail server "mail.company.tld" and is running successfully with smtp/pop3/imap4 daemon. Every user agent uses "mail.company.tld" for smtp/pop3/imap4. The qmail name is "mail.company.tld" (file me). The server has about 300 domains and 1000 accounts.
Now we want to add a new SSL certificate, called "mail.newcompany.tld", and use it only for certain domains. I would like to know if is possible to use the new SSL "mail.newcompany.tld" for a specific mail domain without using the old SSL "mail.company.tld" that isn't expired yet. From Plesk Panel I haven't found a section for using the SSL for a specific mail domain.
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May 17, 2014
I am offering an email service through Plesk that archives all mail on a per-domain basis. I am having a hard time finding any real solutions to this. So far, I've found:
MailArchiva
Mailpiler
While mailarchiva seems like a decent solution, I don't know if I can only do on a per domain basis.
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Aug 12, 2014
I have Plesk 12 on Ubuntu. In an earlier version of Plesk I have some domains and all was fine. Now on a new server I have a problem: I cannot access to the domains via ftp. I have have user and I can connect to the server with a ftp client. But after (successful) login I did not receive any data and can not do anything.
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Jun 9, 2008
I create an email address at my site:webmaster@mydomain.com.But it can't receive emails.What's the problem?
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
PERM_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 530 530 Relaying not allowed (state 14).
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May 6, 2014
I've got a situation in which I need to have a set of mail accounts that share a domain name with a domain that's already in use as a domain alias and because the domain is already in use, I'm unable to create a new account using that domain. I tried explicitly adding "www" to the domain alias so I could keep the www.domain.com address as an alias and reserve the "domain.com" name for use as a separate account, but Plesk won't allow for that.
How to address this? The idea I'm currently considering is to delete the domain alias and then create the new account and manually set the DOCUMENT ROOT of the new account to refer to the other domain's document root. I'm sure this could create some difficulty in Plesk so I'm looking for input before trying it. I'm actually not even sure exactly where I would be able to redefine the document root with Plesk allowing the change and not overwriting it later.
If all else fails, I can setup a new account on a different and unrelated Plesk server, but I'd prefer not to do that.
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