Plesk 12.x / Linux :: Update Of Chroot Commands After Upgrade

Sep 30, 2014

After update of some system commands, there is now difference between the system-wide command and the equivalent that is located in the chroot template directory (and the command that is in the domain's bin dir).

Is there a command/utility that can update the commands (and all libraries that they depend on), that we have in our chroot template directory /var/www/vhosts/chroot?

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
here the final part of the update log:
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.


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Plesk 11.x / Linux :: Installing Git In Chroot?

Sep 30, 2014

I have customers that want the git program to be able to pull/push their github repos. I've copied all of the files in the git rpm into the site's chroot but whenever they try to pull down their repo via ssl they get this message:

error: while accessing

fatal: HTTP request failed

We have gotten ssh to work with git but the ssl issue still isn't working.

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Plesk 12.x / Linux :: Define Path In Chroot

Sep 24, 2014

Where can I define the $PATH in chroot permanent ?

If i use "export PATH=$PATH:/usr/libexec" in the shell - its ok for this session, but in a new Session the modified $PATH-Variable ist reset to:

"echo $PATH"

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Plesk 12.x / Linux :: Command Line Mail In Chroot?

Feb 23, 2015

Is there any way for a client to use command line mail in a script. Client has ssh access via chromed environment.

Wants their script to be able to send an email on completion.

plesk 12 on Centos6.6

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Plesk 12.x / Linux :: Chroot -> Too Many Levels Of Symbolic Links

Aug 27, 2014

I am testing out Plesk control panel 12 - looks promising, but the moment I hit chroot-ed environment, many things go wrong.

Set up:

Virutal server, running linux (64 bit Ubuntu 14.04 Server LTS);
Plesk Control Panel 12.0.18, Update #14;
Currently running on a trial license;
Brand new installation on a dedicated server;

I have two disks, one is for system stuff, plus plesk; second disk is supposed to be dedicated to /var and /home

root@testthing:/var/log# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/vda1 40G 8.7G 29G 24% /
/dev/vdb1 493G 2.9G 465G 1% /disk2

[Code] .....

(to save place, I've removed the regular stuff that is everywhere and makes not difference for this case ... I think)

The plesk installation went just fine; update ran fine; I can register customers, their websites run fine ... as long as they get no shell at all, or regular shell to the server.

BUT: we need to jail all our customers under chroot. If that is not possible, we can't use Plesk.

I created a Service plan cloned form the Default domain plan and changed only to give the users ssh access to the server with a chroot env.

When I try to register a new client with this new service plan, it fails with lots of error messages (one per directory it tries to make), like this:

chrootmng: cannot set permissions for "/var/www/vhosts/demowh1.blah.blah/lib":Too many levels of symbolic links
Dropping the GUI and xperimenting in a shell, as root: If I run:
root@testthing:/usr/local/psa/admin/sbin# ./chrootmng --create --source=/var/www/vhosts/chroot/ --target=/var/www/vhosts/demowh1.blah.blah
open_basedir_with_nofollow: opeat failed: `var', Too many levels of symbolic links

[Code] ....

But, if I run it like this:

root@testthing:/usr/local/psa/admin/sbin# ./chrootmng --create --source=/var/www/vhosts/chroot/ --target=/disk2/var/www/vhosts/demowh1.blah.blah

It proceeds to make a copy of all directories where it should.

So, at this point I am pretty sure that the problem is my link between /var and /disk2.

Still, I want to keep the user data on a separate disk from the system/plesk data.

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Plesk 12.x / Linux :: Service Is Not Working From Website Nor Through Ssh Commands

Jul 26, 2014

I have a problem with my linux server using plesk 12x, I am using postfix as the email service, all emails are working from the webmail (horde) and from any email client using smtp.However the service is not working from the website (contact form on Wordpress) nor through the ssh commands. I have searched for few days but I still seem to have an issue.

ls -la /etc/alternatives/mta
the output is "nothing found".


ls -la /usr/sbin/sendmail
output: lrwxrwxrwx 1 root root 21 nov 4 2011 /usr/sbin/sendmail -> /etc/alternatives/mta

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Plesk 12.x / Linux :: Event Manager Commands - Where Does STDOUT Go

Mar 5, 2015

If a shell script is run via the Plesk Events Manager, where does STDOUT & STDERR go? (assuming that nothing in the script itself is redirecting it)

Does it get automatically sent to /dev/null?

Does it get written to a file somewhere?

Is having a script produce output when run from Plesk Event Manager likely to cause any problems?

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Plesk 11.x / Linux :: CentOS Backup Commands For Website Files And MySQL Database

May 27, 2014

I need a command way of backing up my website files and Mysql databases. I no longer have access to the static ip to access the panel.

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Plesk Automation :: Chroot Directories Ssh Access Forbidden

Apr 7, 2014

I've a problem with the chroot directories under /var/www/vhosts/ The options I've configured is "Access to the server over SSH -> Forbidden", After creating a webspace there are no chroot directories. But if I change the system user username under hosting settings, the directories will be created. But I don't want this, because the option I choosed is "Forbidden" and my customers are irritated about this directories. Can I prevent this behabiour?

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Plesk 11.x / Linux :: Cannot Upgrade From 11.0.9 To 11.5

Apr 1, 2015

I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:


Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS


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Plesk 11.x / Linux :: Upgrade From 11.5.3 To 12.0.8

Jul 31, 2014

While running the plesk auto installer script and upgrading I get the following error.

Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken:

Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM

Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)

Upgrade log [URL] ....

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Plesk 12.x / Linux :: Upgrade From 11.5 To 12?

Jun 16, 2014

we have bought Plesk 11.5 3 months ago.

Is it possible to upgrade to 12? How do I have to proceed for the upgrade?

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Plesk 11.x / Linux :: POP Login After Upgrade

Jun 17, 2013

Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later

Via SMTP, I get this error:
535 auth failure

I see this in the maillog:

Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error

And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] []

I replaced the server name, username, host, and IP in the above.

Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services

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Plesk 12.x / Linux :: Login Not Possible After Upgrade?

Jun 27, 2014

I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel ( is a white screen.

I rebooted the server and restarted the panel as well as Apache several times with no change.

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Plesk 12.x / Linux :: How To Upgrade PHP 5.5 In Ubuntu 12.04

Sep 29, 2014

I have upgraded php 5.5 using below steps,

sudo add-apt-repository ppandrej/php5
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install php5

Its also upgrading Apache from 2.2 to 2.4 and after installation, it break my Apache configuration and getting configuration errors when adding domains from Plesk etc.

Is there any proper way to upgrade PHP 5.5 in Plesk 12.0(Ubuntu 12.04)...

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Plesk 11.x / Linux :: How To Upgrade MySQL From 5.1 To 5.5

Oct 12, 2014

How to upgrade mySQL from version 5.1 to version 5.5 on linux. We're running CentOS version 6.3 with Plesk 11.09.

The approach outlined here [URL] .... seems like the way to go. I want to be sure that I don't adversely affect our installation.

If it is at all relevant we're running a Joomla 2.5 site.

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Plesk 12.x / Linux :: How To Upgrade To PHP 5.4 On CentOS 6

Feb 8, 2015

How to upgrade PHP to PHP 5.4 on CentOS 6 ?

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Plesk 11.x / Linux :: DNS Not Working After 11.5.30 Upgrade?

May 29, 2014

I have a VPS on Webfusion which auto upgraded last night to Plesk 11.5.30 #45. However, I used to have the domain registrar, 123-reg manage my DNS & now since the upgrade I've lost access to all emails & ftp access but the domains still work ok.

whether I should delete all DNS records at 123-reg & point to my VPS now? The DNS parameters in Plesk appear to be different to 123-reg. I

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Linux Commands

Aug 20, 2007

does anyone know how i would find out what version of apache server i have? i have root access.

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56


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Plesk 12.x / Linux :: No Timezone Selected After Upgrade

Oct 18, 2014

After finishing the upgrade from 11.5 to 12.0.18 I checked the system time which was wrong and no timezone was selected ....

So I switched to my timezone (GMT +3) and corrected the clock from the above settings cause it was 5 minutes behind
saved .... since then the time is showing 1 hour later the selected one. like GMT+4.

No matter if I change it manually it returns there.

in order for the server to work correctly i changed the timezone to GMT+2. OK the time is corrected - although wrong cause it should be 1 hour earlier, but anyways Now all incoming email messages still show one hour late as received date. So I tried restarting courier-imap

# service courier-imap restart
courier-imap: unrecognized service

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Plesk 12.x / Linux :: Bad Gateway Nginx After Upgrade

Aug 18, 2014

I have upgraded from 10 to 12 and now I have "502 Bad Gateway nginx" error. I have atached logas..

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Plesk 12.x / Linux :: 502 Bad Gateway After Upgrade On Subscriptions

Sep 27, 2014

After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...

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Plesk 11.x / Linux :: Upgrade Parallels 11.5 To 12 From Panel

Dec 25, 2014

is it safe to Upgrade Parallels 11.5 to 12 from the panel

CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM

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Plesk 12.x / Linux :: Blank Page After Upgrade

Sep 29, 2014

I get a blank page after upgrading to the latest version using the automatic update.

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Plesk 12.x / Linux :: Upgrade And Install Won't Work

Nov 19, 2014

I can't install or remove anything. when i click on continue it's just refreshes the page and come backs to the list.

I have checked error log and the latest error log is ERR [panel] Specified column "isAllowed1 is not in the row.

And i don't think this error related to the problem. When I click on continue it does not create any line in the error log.

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Plesk 11.x / Linux :: Upgrade MySQL To At Least Version 5.6.5

Sep 22, 2014

I'm still using Plesk 11.5.30 and MySql 5.5.39. That was discribed here how to update. But i need to have a MySql 5.6.5 (minimum) for some software (This version is over 2 years old). I'm using CentOs 6.5. and PHP 5.4.33

how to do this, whitout breaking plesk 11.5.30??

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Plesk 12.x / Linux :: After Upgrade From 11.5 - Function Not Implemented

Jun 19, 2014

I am getting the "Function not implemented" error from /var/log/plesk/panel.log I have tried reading this article but it seems to only apply to Ubuntu and I am running CentOS 6 x64

How can I get past this error?

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Plesk 12.x / Linux :: Error 502 Bad Gateway After Upgrade

Jun 27, 2014

I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:

502 Bad Gateway


This is the log:
2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client:, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: ""

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Plesk 12.x / Linux :: Upgrade MySQL From 5.5 To 5.6 (Ubuntu 14.04)?

Nov 28, 2014

I see that Plesk 12 supports MySQL 5.6, but the server I am running is Ububtu 14.04 LTS and comes with 5.5.

I need to make 5.6 available but I can see no way of doing it without breaking Plesk (I already tried just installing it from command line with apt-get install and had to restore the whole server from backup!) - there is no option for MYSQL in Plesks updates & upgrades menu ...

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