Plesk 12.x / Windows :: After Upgrade Unable To Dump IP Addresses For Mail Service

Jul 23, 2014

After upgrading from 11.5.30 to 12.0.18, when make backup see next message:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="" type="domain">
<message severity="error" id="167b9714-3e33-4863-861d-69c4f559afe6" code="InformationalException">
<description>Unable to dump IP addresses for mail service</description>

[Code] ....

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Plesk 12.x / Linux :: Unable To Rotate Dump - The Dump Rotation Is Failed With Code 121

Feb 4, 2015

I have enabled the backup rotation of some websites to my "Personal FTP Repository", the problem is that Plesk is unable to do it due this error:

Unable to rotate dump: The dump rotation is failed with code '121' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.

I read here [URL] .... that it should be solved but I have the version 12.0.18 Update #33, why does it persist?

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Plesk 11.x / Windows :: Unable To Find Backup Dump Object

Sep 25, 2012

I have an issue on a Plesk 11 Installation

Every time a backup task finishes (full server or a single domain) i get the following error:

The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support.

Unable to find Backup dump object
---------------------- Debug Info -------------------------------
0: backup.abstract-repository.item.php:63
1: backup.abstract-repository.item.restore.php:38
__backup__abstract_repository__item__restore->accessItem(string 'GET', NULL null)
2: UIPointer.php:600
UIPointer->access(string 'GET')
3: plesk.php:50Click to expand...

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Plesk 12.x / Linux :: Error During Automatic Backup - Unable To Rotate Dump

Jun 20, 2014

Ii got the following error during automatic Backup:

Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.

I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.

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Plesk 12.x / Linux :: FTP Backup Fails Error - Unable To Rotate Dump

Dec 12, 2014

On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:

ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.

ERROR: () Can't upload file 'clients/vorrei-cloud/domains/' to ftp. Error code: 1

On the target server there are nothing.

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....


| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
| | mail | 30 | 0 | 1 |


mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6

Jun 24, 2015

Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:

[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()


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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 12.x / Windows :: Remove Symbols From Mail Service

Jul 8, 2015

How can I remove " " from properties domain aliases?
Mail service - Mail service is switched on for the domain., is used as the mail server.

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Plesk 12.x / Windows :: Mail Service Switched Off And Won't Switch On

Oct 30, 2014

I go to Mail>Mail seetings, select all my OFF domains and click Acticate/Deactivate Services, select Enable from the drop down and click OK, but the mail service stays OFF.

Plesk 12.0.18, Windows Server 2008 R2 SP1.

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Plesk 11.x / Windows :: Service Plan With NO Mail Server

May 11, 2013

I have it installed with SmarterMail.

However I have a need to recreate a Service Plan that does not add the domain to SmarterMail.

Like on the Hosting Parameters tab there is an Enable hosting tick box, I need the same type of tick box on the Mail tab.

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Apache :: Unable To Start As Service - Windows 8

Jan 6, 2013

Installed Apache Server 2.4.3 (no PHP, etc.) and it was working beautifully for a week or so. Yesterday, I restarted my laptop (nothing changed... no updates that install automatically, etc.) and now Apache won't start. Here are some things I've found out on my quest on figuring out what's wrong:

1. Apache Error Log:
[Sat Jan 05 14:18:36.745977 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00455: Apache/2.4.3 (Win64) configured -- resuming normal operations
[Sat Jan 05 14:18:36.745977 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00456: Server built: Aug 18 2012 14:13:48
[Sat Jan 05 14:18:36.745977 2013] [core:notice] [pid 4116:tid 372] AH00094: Command line: 'C:Apache24inhttpd.exe -d C:/Apache24'
[Sat Jan 05 14:18:36.747979 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00418: Parent: Created child process 3436
[Sat Jan 05 14:18:37.335418 2013] [mpm_winnt:crit] [pid 4116:tid 372] AH00419: master_main: create child process failed. Exiting.

2. Nothing else is using port 80 (or 443, for that matter).

3. Apache will start and stay running if I run httpd.exe from the DOS prompt or double-click it from within Windows just fine.

4. Will not run when launched from within the Services or Apache Service Monitor app.

5. Windows Event Error displays the following error:
Faulting application name: httpd.exe, version:, time stamp: 0x502f863e
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000417
Fault offset: 0x0000000000070468
Faulting process id: 0x13d8
Faulting application start time: 0x01cdeb8eefaec475
Faulting application path: C:Apache24inhttpd.exe
Faulting module path: C:WindowsSYSTEM32MSVCR100.dll
Report Id: 2deab70b-5782-11e2-be94-00247e17b5d9
Faulting package full name:
Faulting package-relative application ID:

6. I've tried fixing/reinstalling the C+ redistribution files about 3 times now, to no avail (thinking the error in the event file was caused by a bad/corrupt MSVCR100.DLL).

7. The exception code in the event error is:
An invalid parameter was passed to a C runtime function. (But again, reloading the files didn't solve anything).

8. I have tried removing Apache completely, reloading with default settings, etc. and still having the same issue.

9. Out of desperation, I even tried a registry cleaner (CCClean) and CHKDSK on the drive. Both of those didn't fix anything.

This is it... not sure what else to do/try. Again, everything was fine one moment, and it all stopped working after rebooting my system. I've wasted hours into this issue, and have come up empty handed. I'm beyond frustrated at the moment.

EDIT: The download I used for the server is located here: [URL]...

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Plesk 12.x / Linux :: Roundcube Unable To Send Email After Upgrade

Jun 5, 2014

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

I've tried following the article here: [URL] ....

But it didn't seem to work and incidentally the file didn't even exist only a was there. I tried copying it to but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.

Running on CentOS 64

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Plesk 11.x / Windows :: Values In Priority Of Service And Weight Of Service In SRV Records

Jul 6, 2014

We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.

Priority of Service = 100
Weight of Service = 1

but these values are not available in the dropdownlist. attached are the screenshots.

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Plesk 12.x / Linux :: Unable To Generate Web Server Configuration File After Upgrade To V12

Jun 21, 2014

I get this error after upgrade from Parallels Plesk 11.5 for Linux to 12.0.18 (Ubuntu 12.04.4 LTS):

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/certI3Fakms") failed (SSL: error:0906D064EM routinesEM_read_bio:bad base64 decode) nginx: configuration file /etc/nginx/nginx.conf test failed

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 75 code: 0

Reconfigure all does not work:

web:Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all )
Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart )
Details: [2014-06-22 02:23:16] ERR [util_exec] proc_close() failed [2014-06-22 02:23:21] ERR [util_exec] proc_close() failed

[Code] .....

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Plesk 11.x / Linux :: Upgrade Not Possible / Unable To Obtain Latest Version Of Parallels Installer

Aug 23, 2013

Here my msg. i get while trying to update via the Panel:


Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package

[URL] ....

The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

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Plesk Automation :: Unable To Set Up Service Nodes - Single IP Address

Jun 30, 2014

I'm attempting to run PPA on Azure but I only have one IP to work with, the public IP address. It's not possible to communicate between servers using the internal IP addresses as they are not necessarily on the same sub net. How can I get PPA and service nodes running on a single IP address per machine?

An example of the error I get when setting up a service node is

Failed to execute command 'cscript /Nologo http_download.js http://<private ip address>/tarballs/Win32Bin/'. Check logs in 'c:POA_Deploy' at host '<public ip address>' for more details about the reasons of failure.

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 11.x / Windows :: Upgrade MySQL From 5.1 To 5.5?

May 21, 2014

In order to install moodle, I need to upgrade MySQL from 5.1 to 5.5. I have gone through one of the KB articles [URL], but it's not very clear.

Can I upgrade it through Add/remove Components from Install and update products just like it can be done for PHP?? I see MySQL Server 2005, 2008 and 2012,

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Plesk 11.x / Windows :: Upgrade Net Framework To 4.5

Jan 17, 2013

I have a plesk server with me, would like to check how should I upgrade my .net framework to 4.5?

Do I need to update the framework by using the control panel or manually download and install?

The plesk is a Parallels Plesk Panel 11.x for Windows.

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Plesk 11.x / Windows :: How To Upgrade By Migrate

Sep 17, 2013

connected to my other question regarding hMailserver and Plesk 11.5 for Windows I still need to transfer/upgrade two other servers to Plesk 11.5 - and these two are using hMailserver. During the upgrade to Plesk 11.5.x hMailserver is kicked out and Mail Enable SE is installed (and luckily configured). The users will have their old mails stored with hMailserver and a "blank" new mailbox with Mail Enable. Somehow I need to transfer or migrate these mails from hMailserver to Mail Enable.

My solution last time was "easy but annoying": I set new passwords for all mailboxes and used IMAPcopy to copy all messages, one by one. This took like forever!There was just no other solution as I already upgraded my installation. As of now, the "Upgrade Notes" published by Parallels suggest to "upgrade by migrate". How to do this, without IMAPcopy and all this trouble? Maybe if I get a backup of the mails and restore this backup? Is there a way to only backup the mails instead of the whole configuration and stuff?

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Plesk 11.x / Windows :: Upgrade From 10.2 Is Hanging

Oct 12, 2012

During downloading the files for the upgrade, it is hanging at downloading the following file:


When I look at the C:ParallelsInstallerparallelsPANEL-WIN_11.0.9dist-msi-Microsoft-2003-i386 I see that the file is .tmp and cannot be deleted.

I do not know how to stop the upgrade, delete the .tmp file and download the files again.

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Plesk 11.x / Windows :: How To Upgrade Mysql 4.x Installation

Jul 29, 2012

Plesk has mysql installed with it to run properly and I need to upgrade that version to the latest. Now I am not talking about the mysql server that it provides for me to create databases on. I am talking about the version it uses to run.

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Plesk 11.x / Windows :: FTP Not Working For New Users After Upgrade

Jul 30, 2012

Problem with FTP Users on Plesk 11 after updating from Plesk 10.

SO: Windows Server 2008 R2 Standard Edition
Panel: Plesk for Windows 11.0.4

I noticed that users cannot FTP, when trying to connect they receive an error: 530 User cannot log in, home directory inaccessible.

Doing further investigation, I confirmed that only users created after upgrade have this issue, that created before upgrade works fine.

I already discovered that home directory is missing on IIS 7.5 FTP. Creating a symbolic link on NTFS using MKLINK command pointing to home folder and configuring permissions to user solved the problem.I think its a bug on Plesk Panel 11.0.4 as I can see same the same problem on two distinct servers after upgrading from Plesk 10 to 11.

I tried to run Plesk Reconfigurator utility with all options, without success.I can fix home directory by myself manually but it will be great if Plesk Panel handle this again.

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Plesk 11.x / Windows :: Smatermail Upgrade Via Panel

Aug 2, 2012

I need to upgrade from smartermail 5.5 to latest smatermail 9 . Let me know any option via plesk panel

Plesk 10.4.4 is currently installed my server. Going to upgrade plesk 11

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Plesk 11.x / Windows :: Upgrade Php To Latest Version?

May 19, 2014

I have Parallels Plesk Control Panel installed on Windows Server 2008 with PHP 5.2.17. In order to install moodle, it requires PHP 5.4.4 installed. How do I upgrade to the latest PHP or to version 5.4.4, are there any standard instructions?

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Plesk 11.x / Windows :: Unable To Add Subscriptions

Jun 14, 2014

I can't add subscriptions, not even for the administrator account, comes up with:

Error: Filename: ?C:inetpubvhostsmygclive.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COM

[Code] .....

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Plesk 11.x / Linux :: Multiple IP Addresses And Mail Configuration

Jun 16, 2014

I am running a VPS through 123-REG, Plesk version 11.0.9 with CentOS 6.4

I host 3 websites of my own (with 14 mail accounts)
4 websites for clients (with 10 mail accounts)
7 websites for clients (with 0 mail accounts)

The problem I have had in the last 2 weeks is that the server has been compromised once again by spammers.

2 weeks ago we had another instance and the support was even worse than before, I decided that the best way forward after irradicating the problem and correcting the source, and in the interest of each of my clients I decided to asign each client with their own IP address in the vain hope that if one client account is compromised the others will not be affected, 123-REG agreed that this is a solid solution so I purchased 5 additional IP addresses for the clients I host mail accounts for, (all of the said addresses were blacklisted when I was given them!!!) the reverse DNS was not set up correctly, and couldn't be through their control panel and some didn't match the SMTP banners, then I found out through them that the mail was still sent out through the Primary IP address anyway so if one client gets blacklisted they all still do.

Now they tell me that I can in fact configure Plesk to use each IP address for each client exclusively and they sent me a link to a support article that doesn't actually tell me how to do it.

I can do the following so far:

Log into puTTY and use the command: nano /etc/postfix/

Find the "smtp" record referenced in the article [URL] unix - n n - - smtp -o smtp_bind_address= -o smtp_bind_address6= -o smtp_address_preference=ipv4 unix - n n - - smtp -o smtp_bind_address= -o smtp_bind_address6= -o smtp_address_preference=ipv4

although mine looks like the one below: unix - n n - - smtp -o smtp_bind_address= -o smtp_b$

Is there something missing from the entry I have?

Assuming that = the relevant IP Address for the client do I need to create an entry for each of my IP addresses?

Do I need to do anything with SMTP banners? If so how do I do it, and what do I need to do?

The article also mentions the default settings being restored each time you reconfigure mail settings and to consider a scheduled task, does that mean each time I set up a new mail account or a new client as I assume that I will need to repeat these steps in that case anyway, mainly because they will have a unique IP address that needs to be set up.

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Plesk 12.x / Windows :: No IUSR Accounts Created Since Upgrade?

Aug 13, 2014

Since I upgraded to Plesk 12, when I create a new subscription, an IUSR account is no longer created for that website so I can grant the appropriate permissions to folders, etc.

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