We have a problem with a Plesk backup. We have about 300 domains, the scheduled task starts 23.30 and takes about 16 hours and thats not normal. Before it took about 9-10 hours for 'All configuration and content' and that was too long, so we set up for 'All configuration and content except mail'. It worked for a few days and then it started to take 14 - 16 hours for a server backup. We use Plesk 11.5 on CentOS 6 64bit.
OS CentOS 6.5 (Final) Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM
All current websites on the server seem to work fine any new subscriptions we cannot get working at all.
We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.
In Active mode: Command:MLSD Response:425 Unable to build data connection: Connection refused Error:Failed to retrieve directory listing Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.
Upload a html page via the File Manager in Parallels and it displays the default Parallels page.
Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.
The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.
Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.
Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.
Secondly I get the following in my syslog:
1 baby plesk sendmail: Error during 'check-quota' handler
I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
After upgrading to Plesk 12 the FTP connection has become very slow. Mode Security, Fail2Ban and Plesk Firewall have been enabled, the security is set to force sFTP and maximum security and in /etc/proftpd.d/ a conf file has been added to set the passive ports that have been opened in the Plesk Firewall (60000 to 62000)
Turning off the Mod Security does not solve the slow connection.
What can we do to detect the cause of the problem?
I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.
When I login as admin, it can take 25 seconds to load into the first screen.
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 OS CentOS 6.6 (Final) Memory Available 6GB used 2.5-3GB HDD: 300GB/ approx 130GB Free
I have tried issuing a /etc/init.d/psa restart command and has made no difference.
We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.
The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.
The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.
From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.
I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.
In the last few days the responses from Plesk's XML API have been extremely slow. It's now taking an average of 45 seconds to handle an XML API request where it used to be more around 5 seconds. What would cause that? What service handles these requests on the server so I can try rebooting it?
I have an old laptop with the following specification: Memory: 485 MiB, Processor: Genuine intel CPU T2300 @ 1.66 GHz Ã—2, OS Type: 32 bit, Disk: 78.1 GB,
I installed on it Ubuntu 12.04 LTS and I noticed that the overall system is very slow in responding. I tried to search about that in the internet and I found some articles talking about how to make Ubuntu 12.04 LTS run fast I applied all what they said including download LXDE desktop environment and then nothing different in the system response time.
Then I need to develop some android applications so, I download Android Studio (Beta) 0.8.6. The problem became worse than before whenever I tried to open the Android Studio the screen is frozen for some minutes then it took time to download the projects and initialize the work space also, when I tried to move the cursor he is move very slowly. When I tried to run my first application on the AVD it took three hours and still not run yet.
I delete the Android Studio and install it again several times, I was trying to solve the problem but still nothing change.
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
I`ve got a problem with plesk when hosting Wordpress, when using Wordpress navigating between the pages (front-end and back-end) server time seems to be 15 sec.I`ve checked CPU usage and that stays under 5%.
When I install Drupal or Concrete5 or any other application that uses PHP with MYSQL it runs very fast.I`ve already fine-tuned PHP / Apache2 / Nginx & Mysql to get the max possible performance out of it.
What i`m using for hardware: i7 920 2.6Ghz 24GB Ram LSI Raid controller 9260-8i RAID 10, 6 WD Black disks (internal speed goes about 450mb/sec) RAID 1, 2 x Samsung SSD Evo 840
Software: ESXI 5.5, optimised for maximum performance. (no standard config) PLESK VM has 8 cores, 16GB Ram and I/O access priority set to max.
If I move the PLESK VM to the SSD datastore it makes no difference.Again, the problem only happens when i`m installing Wordpress..I Also did a manual install of Wordpress, same issue..I`m going to try the older version of Wordpress (3.9) so see i`m having the same problems..Using the latest plesk 12 on Ubuntu 14 with trail license at the moment.
Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.
4245 user 20 0 283m 103m 10m R 85.1 0.3 6:44.88 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini 4243 user 20 0 241m 68m 8736 R 83.8 0.2 6:33.45 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini 4259 user 20 0 254m 82m 8720 R 83.5 0.3 6:11.00 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini 4244 user 20 0 282m 103m 10m R 82.1 0.3 6:46.49 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini 4247 user 20 0 248m 76m 8712 R 78.8 0.2 6:50.31 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini 4264 user 20 0 258m 85m 8712 R 72.9 0.3 6:49.83 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
apache error log doesn't show any warnings, errors.
I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time. That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get back to the backup manager overview, but the download doesn't start. There is no error message. Just nothing happens. I also searched in /opt/psa/admin/logs for an error log, but there is none.
From another thread I read the owner should be psaadm for /var/lib/psa as well as /var/lib/psa/dumps (and files/subfolders), on my server the owner is root for all those. But that thread was for plesk 8.
I am trying to run backups to an off site location, however, I have noticed that even if I try on the server side, it will only backup 2gb, which when I check the backup, the file structure is there, but there arent any files in the backups.
I am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:
FTP server hostname or IP: myipaddress":"port without quotes. Directory for backup files storage: complete also used /complete. Both correct username and password
Use passive mode checked Use FTPS checked Use password protection checked
Here is my scenario:
Personal FTP repository backups are set up with:
Create a multivolume backup Volume size: 2047 Store backup in: Personal FTP Repository max number of backups: 1
For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.Where can I find this backup? I am using CentOS.
I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.
And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8
I have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...
Error: Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727. at /usr/local/psa/admin/bin/plesk_agent_manager line 727 main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1
A load of my domains were backed up last night and they have been suspended ever since. I have tried the following:
1. Domains -> Backup Manager -> Back Up 2. tick off the box to the left of "Suspend domain until backup task is completed" 3. Tick off the box to the left of "Domain configuration" 4. Click "Back Up".
...That did not fix it
I've tried suspending/activating the domains, but I just receive "Error: Unable to activate the domain: The domain is suspended."
I've also logged into MySQL PSA database and run "update domainaliases set status=0 where status=2;" ...That did not fix it
I have checked and /var/www/vhosts/domain.com/conf/httpd.include file is missing.
I have also run the following command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
That did not fix it
if I try "/usr/local/psa/bin/domain -u mydomain.com -status enabled" I receive the following error message...
An error occurred during domain update: Turn on domain failed: /usr/share/tomcat5/conf/server.xml:1451: parser error : Extra content at the end of the document vice> tomcatmng: Unable to parse tomcat server config /usr/share/tomcat5/conf/server.xml
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."