Plesk 12.x / Linux :: Limiting Outgoing Email Messages

Aug 1, 2014

Since upgrading to Plesk 12 I am experiencing a strange bug:

When enabling the limitation of outgoing email messages, is not possible to RECEIVE emails to a account that is only redirecting the email messages (to a different account which also lies on the server).

I reproduced this behavior on two different servers from which one is a complete reinstall.

The maillog will then show the following error when receiving mails to a redirecting address:

Aug 1 04:04:34 xxxxxx plesk sendmail[16709]: handlers_stderr: DATA REPLY:554:5.7.0 The message could not be sent. You are not allowed to use sendmail utility.#012REJECT
Aug 1 04:04:34 xxxxxx plesk sendmail[16709]: REJECT during call 'limit-out' handler

I can find very few information on this error message, but when disabling the limiting feature, everything works as expected.

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Plesk 12.x / Linux :: Outgoing Mail Limits Not Limiting Mail

Mar 3, 2015

I upgraded from 11 to 12 (centOS) and set outgoing mail limits for mailboxes, domains and subscriptions, as per the documentation at URL....However, it doesn't appear the limits are limiting outgoing mail. As I can still send far more mail than the current limit using a PHP script.

#### maillog (partial & timestamp + servername removed for brevity) ####
py_limit_out[16427]: ERROR 'NoneType' object has no attribute 'lower'
plesk sendmail[16426]: Error during 'limit-out' handler
plesk sendmail[16426]: handlers_stderr: SKIP
plesk sendmail[16426]: SKIP during call 'check-quota' handler

[code]....

how to configure outgoing mail limits? I've also read through the sendmail documentation but couldn't find anything.

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Plesk 12.x / Linux :: Resellers Unable To Change Mail Settings If Custom Max Outgoing Messages Specified By Admin

Jun 29, 2015

As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.

Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value

Plesk refuses to allow the change and kicks me back to the first tab with the following error:

The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...

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Limiting Outgoing Mail In Plesk

Nov 6, 2009

how can we limit the maximum number of e-mails that can be sent by a domain in PLesk. We are facing issues where out server IP is getting blocked by some e-mail providers for bulk mailing.

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Plesk 11.x / Linux :: Qmail Email Messages Always In Queue

Nov 17, 2014

I have a server(godaddy) with plesk. It was all working well till 8 - 10 days ago. I didnt notice it one week later where I started receiving a lot of failed mail notices. Then on investigation, there were more then 50K spam mails in the mail queue and the mails that were supposed to be sent(registration, forgot password) were also held up in the queue. I found the source of the spam and fixed that.

Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.

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Plesk Automation :: Outgoing Messages Forwarding Or BCC?

Feb 22, 2014

I'm using Parallels Plesk 11.0.9 and I have a client who requested that all emails sent for "user1@mail.com" to be automatically forwarded to him (user2@mail.com).

He wants to do it, so he can verify if the email account is being used for the right business purposes.

Is there any way of configuring it from Parallels Panel?

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Plesk 12.x / Linux :: Mail Server Outgoing Email Error In Settings

May 26, 2014

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:

"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".

However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.

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Plesk 12.x / Linux :: SMTP Outgoing Email Error Webmail And Outlook

Jul 16, 2014

I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.

I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.

Subject:test
Sent:16/07/2014 15:13

The following recipient(s) cannot be reached:

'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'

When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.

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Plesk 12.x / Linux :: Outgoing Mail Control Limit Email Message Incorrect

Jun 17, 2014

The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.

The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?

It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings

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Plesk 12.x / Linux :: Outgoing Mail Control Being Hijacked Mass Email Send Out

May 4, 2015

I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.

What can I do to find the cause of this issue and stop it?

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Limiting Amount Of Outgoing Mails

Dec 20, 2007

I have a plesk server with qmail. I would like to limit the amount of mails been sent per day per mail box or per domain.

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Plesk 11.x / Linux :: Postfix Rate Limiting

Oct 13, 2014

There are several big domains that frequently defer accepting mail from us causing long delays or rejections. Google, AOL, and Yahoo are examples. I'm considering trying the suggestions found in this online posting regarding rate limiting the sending of messages to those domains. In the below URL, please see the section titled "Different policies for different domains"...URL....

Would these changes be safe to make on a CentOS 6.4 server running Plesk 11.0.9 with Postfix 2.8.4? Would any special modifications for Plesk be necessary?

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Filter Outgoing Messages

Apr 1, 2007

I am on a DirectAdmin server, with root access. Exim mail server.

Is there any way to filter outgoing messages? Let's say if IP of client is listed in blacklist, they can not send out emails

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Limit Outgoing Messages (QMail)

Nov 9, 2009

We've got a dedicated server at our company that hosts several sites and email accounts. Today I noticed that in the mail queue (from Plesk) we have like 5 or 6 messages from the same customer with around 400 destination addresses for EACH one. This would be like 2000-3000 emails to be sent. It isn't spam as it's some kind of newsletter.

I don't really know how the QMail server handles this, but it's been 5 hours since some of those messages entered the queue, and they are still there, so it seems that is having some difficulty.

I don't pretend to limit the amount of emails an user can send per minute or per hour, but I would like to know if there is any way of managing the queue like, lets say, send 50 message per minute. As far as I know, the mail queue right now (by default) starts sending the messages as they come, which means it could send 1000 in a few seconds if it can handle it.

I don't even know if this would be better or worse, meaning that maybe messages could get queued when the server could handle them, so some customers would see that emails are not working instantly as they do now. It also would be good if this tool (if exists) could report the current status of the queue, saturation, etc...

We're a bit worried because a couple of days ago we had some kind of attack and our server started sending hundreds of emails with fake sender and the CPU went overloaded and the mail queue was too big.

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Plesk 12.x / Windows :: Outgoing Email Limitation Option Not Available In 12.0.18?

Sep 22, 2014

We are facing issue with option " Switch on limitations on outgoing email messages", after the plesk upgrade to 12.0.18. Please find our license details

=============================
Key number PLSK.02868019.0004
Next license key update Oct 21, 2014
User accounts (resellers and customers) Unlimited
Domains Unlimited
Mail accounts Unlimited
Web users Unlimited
Language packs 1

[Code] .....

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Plesk 12.x / Linux :: Tags Used In Notification Messages

Sep 5, 2014

I am reading the plesk documentation about "Tags Used in Notification Messages". URL....It says that one can use a <password> tag which will show the user's password ("user's password for authorization in Plesk").How can Plesk show a password? I would assume all passwords are saved as hashes and not as plain text?

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Plesk 12.x / Linux :: Watchdog Messages After Migration From 11 To 12

Sep 26, 2014

After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory

Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?

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Plesk 12.x / Linux :: Log File To Access The Error Messages

Mar 17, 2015

This is our first installation of Plesk Panel.

In our root directory have the Logs folder, but do not know how to find the log file to access the error messages that may be generated one.

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Plesk 11.x / Linux :: Error Messages After Auto Update 11.5.30

Apr 19, 2014

after the update i've got many errors in plesk panel, for example:

- change webhosting settings (like password, etc)

Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)

- click on server components in server manager:

ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)

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Plesk 12.x / Linux :: How To Limit Outgoing Mail From PHP Scripts

Mar 27, 2015

Where do I setup limits for email sent by PHP scripts?

They do not seem to be throttled by the plan's outgoing limits at all.

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Plesk 12.x / Linux :: Updated From 11.5 - Outgoing Spam Not Working

Jul 2, 2014

I just did the update to 12.0.18 #6 and everything seemed to go pretty well. One feature we were really interested in was the Outgoing Spam Filter. Unfortunately, the error I see when I go to that feature reads, "Protection : Not active. There are some problems that prevent the service from being started."

When I Google that error, I'm brought to some KB articles but they are all for the older Outgoing Spam Filter that you need a license key for. I don't believe that is the case any more - if it is, I don't know where to get the key. I will say point out I'm a bit of a Linux novice (we are running CentOS 6.5 on this server), so I'm not really sure where to look....

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Plesk 12.x / Linux :: Outgoing Mail Limit - How Is It Counted

Sep 29, 2014

How is the Number of outgoing Mails counted by mails or by recipients?

With a limit of 25 mails per hour is it possible to send 25 mails with 200 recipients each before they will be blocked or will one mail with more the 25 recipients exceed the limit?

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Plesk 12.x / Linux :: Postfix - Outgoing Emails Getting Spam

Oct 21, 2014

I have a hard problem with my VPS. I have postfix as mail server on plesk 12 under ubuntu 12.

I dont know why the outgoing mails of all my domains in my servers are getting spam in servers like gmail, yahoo, hotmail...

I'm using mxtoolbox to fix errors and warnings and finally fixed all of them, but my mails are still outgoing to spam.

In mxtoolbox actually I have no mail server errors / warning, u can see it with, for example, this one of my domains: [URL] ....

Headers:

This message is an automatic response from Port25's authentication verifier service at verifier.port25.com. The service allows email senders to perform a simple check of various sender authentication mechanisms. It is provided free of charge, in the hope that it is useful to the email community.

[Code] ....

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Plesk 12.x / Linux :: Outgoing Mail Control Not Working

Mar 15, 2015

I've searched, since about update 37 the outgoing mail control has stopped working for all of my domains. I get a hacker sendmail script uploaded sometimes and it used to catch it. Now it allows them to send and isn't detected them, maxing out my relays.

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Plesk 12.x / Linux :: All Outgoing Mail Goes To Spam Folder

Oct 16, 2014

The problem is that all the mail that exits my VPS server (OVH) is going to the spam folders of Gmail, Outlook, etc accounts.

I've tried to connect my Gmail account to check via POP3 my inbox on my VPS, and all I get is an SSL error.

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Plesk 12.x / Linux :: What Happens When Limit For Outgoing Mail Is Reached

Jul 16, 2014

In the documentation for Plesk 12 there is no information on what is happening if the limit for outgoing mail is reached.

If there is a limit of 50 mails per hour on a mail account and someone is trying to send 60 mails in one hour, what does happen with these 10 mails over limit?

1. Are there send 50 mails and the rest of 10 mails are deleted and will never be sent?
2. Or are these 10 mails sent later?
3. Can there be sent more mails in the next hour or is the mail account now blocked for sending mails?

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Plesk 12.x / Linux :: Outgoing Mail Control And Limit

Jul 15, 2014

I upgraded Plesk to 12.0.18 on centos5.8 just because of new feature, Outgoing Mail Limit. There was no problem until I had to increase one of my client's domain limit. I set its Mail Box, Domain & subscription limit to "unlimited", but user get limit exceeded warning again. I search this problem on internet, and the only related article was [URL] .... but I didn't got meaning of "server wide limits".

Where is this feature config file?

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Plesk 12.x / Linux :: Protection From Outgoing Spam - Error

Jul 3, 2014

I have some error when the new outgoing spam protection (limitation for outgoing mail) is enabled. Mail clients are unable to use SMTP for sending mails. "My mail client says: The message could not be sent. You are not allowed to use sendmail utility."

I don't undestand the blocking behaviour since the checkbox "Allow scripts and users to use Sendmail" is checked and no limit is exeeded.This is the relevant log part of maillog:

Code:

Jul 3 00:44:36 srv01 postfix/smtpd[3326]: C0E5182A20: client=46.128.x.x.dynamic.cablesurf.de[46.128.x.x], sasl_method=CRAM-MD5, sasl_username=info@domain.de
Jul 3 00:44:36 srv01 postfix/cleanup[3331]: C0E5182A20: message-id=<0A380CA8-AAE3-4FA8-BA7A-A3FDF7CD16E2@domain.de>
Jul 3 00:44:37 srv01 /usr/lib/plesk-9.0/psa-pc-remote[3280]: handlers_stderr: DATA REPLY:554:[B]5.7.0 The message could not be sent. You are not allowed to use sendmail utility.[/B] REJECT
Jul 3 00:44:37 srv01 /usr/lib/plesk-9.0/psa-pc-remote[3280]: REJECT during call 'limit-out' handler
Jul 3 00:44:37 srv01 postfix/cleanup[3331]: C0E5182A20: milter-reject: END-OF-MESSAGE from 46.128.213.43.dynamic.cablesurf.de[46.128.x.x]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<info@domain.de> to=<mail@domain2.de> proto=ESMTP helo=<[192.168.1.20]>
Jul 3 00:44:37 srv01 postfix/smtpd[3326]: disconnect from 46.128.x.x.dynamic.cablesurf.de[46.128.x.x]

Moreover I disabled the line "non_smtpd_milters" in postfix main.conf since my server has same issues discribed in the following thread:
Postfix: mails sent through sendmail binary are blocked because of wrong HELO

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Plesk 12.x / Linux :: Triggering Outgoing Emails Limit

Oct 21, 2014

I have a plesk 12 panel with outgoing email limit configured to 10 messages by hour.

I have a redirect account (An account named for example A, without mailbox, doing forward to another two internal accounts B and C). I doesn't know if these account are in use for outgoing email, but i think no.

The problem, are, these account are triggering the outgoing limit everyday on some hours. What's going on? Maybe the forwarding action are counting outgoing emails?

I need some method to check account when they trigger the limit to view who messages are trying to send (At least, headers, because i doesn't understand who messages are triggering limit). Also, if the problem are the forwarding, i need a method to not count these messages as outgoing ones, because i understand, if forwarding are triggered by an automated action / internal redirect / received message, these message doesn't are a outgoing one.

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Plesk 12.x / Linux :: Multiple Maillog Error Messages - Postfix

Mar 31, 2015

Plesk 12 is used, latest #MU on CentOS 6.5 final.

Maillog is full of messages like:

Mar 31 14:56:52 hosting plesk sendmail[1177]: _mh_fork(): Error occured during waiting the child process with pid: 1178: No child processes
Mar 31 14:56:52 hosting plesk sendmail[1177]: Error during 'check-quota' handler
Mar 31 14:56:52 hosting plesk sendmail[1177]: Unable to get sender domain by sender mailname

[Code]....

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