Plesk 12.x / Windows :: AWStats Error For Removed Domain

Jan 6, 2015

I accidently added a new domain to another domains webspace instead of a separate one. I removed the domain and readded it correctly.Ever since then the nightly web_statistics_executor.exe gives me the error

The system cannot find the path specified. (Error code 3) at Open file ' ukwebstatCopy AWStats.lock'....

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Plesk 12.x / Linux :: SSL Certificate Removed From Domain After Each Update

Aug 26, 2014

Any domain using a SSL certificate is switched to the default certificate after each Plesk update?This is starting to get annoying and we are disabling automatic updates due to this error...

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Plesk 11.x / Windows :: Error 503 On One Domain

Mar 5, 2014

I receive the error just on one domain, when i saw this error i check server and server has a RAM, CPU ok.

Site use ASP + ISAPREWRITE is this causing this problem?

How can i fix this?

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Plesk 11.x / Windows :: 404 Error On New Domain

Jul 17, 2012

I am trying out Plesk 11 for windows, so far I like it and will most likely buy it. I am having a problem with a new domain, however. I just created the domain, and I installed wordpress on it using Plesk's application page. If I go to [URL] .... it will not load, however if I go to [URL] .... it loads just fine. I even edited the directory to make sure that IIS looks for index.php first, but this didn't fix it. What am I missing? 

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Plesk 11.x / Windows :: Error Message When Creating New Domain

Dec 8, 2014

I'm trying to create a new domain to have a forward on an another website.

And have this error message : "Erreur: Failed domain creation: Impossible de mettre à jour les données du domaine : Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name []"

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Plesk 11.x / Windows :: Panel 11.5 - How To Enable AWStats

Mar 26, 2014

how to enable AWStats for the domains on my server. In our old Panel (v9.5), I could go Domains > DOMAIN.TLD > Web Hosting Settings, and on that page there was an option to choose between Webalizer/AWStats/None. In version 11.5, I don't see that option.

When I look on the actual Windows server, I do see an AWStats directory along with a Webalizer directory in "C:Program Files (x86)ParallelsPleskAdditional", so I think it's installed...? AWStats comes along as part of the Plesk Panel license, right?

I can see the Webalizer stats when I browse to [URL] ...., but I'd much rather see AWStats.

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Plesk 11.x / Windows :: Slow Domain Creation On Same Web Space And Doc Root - Authentication Error

Jun 26, 2014

We have more than 10 domains on the same webspace, sharing the same document root. When we try to add a new domain on the same web space (sharing the same document root) Plesk takes a long time to create it (about 10 minutes). While domain creation, all the other domains sharing the same document root and web space get an authentication error. When Plesk finishes, all domains work again.

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Plesk 12.x / Windows :: Internal Error When Removing Domain - Failed To Parse Response

Jan 23, 2015

I am using plesk panel 12.0 when i try to remove domain i get this error :

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:

File : Domain.php
Line :393
Type :Smb_Exception

I even tried with command line utility...

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Plesk 12.x / Linux :: Mails Are Disappearing - Removed On Arrival

Dec 10, 2014

I'm currently expecting some major mail problems on my server. All received mails are removed on arrival. Here's a bit out of my /var/log/maillog:

Dec 10 14:00:31 scheer postfix/smtpd[421]: connect from[]
Dec 10 14:00:31 scheer postfix/smtpd[421]: 2AE9420C84:[]
Dec 10 14:00:31 scheer greylisting filter[431]: Starting greylisting filter...
Dec 10 14:00:31 scheer greylisting filter[431]: Timeout finished

[Code] .....

I disabled SPF spam protection, as stated in this topic: [URL] .....

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Plesk 12.x / Linux :: Horde Admin Email Removed After Each Update?

Aug 26, 2014

Plesk 12.0.18#14, CentOS6.5

in order to have a Horde admin email we open

and change
$conf['auth']['admins'] = array();
$conf['auth']['admins'] = array('');

Works fine. This change than reverses itself after every Plesk update incl micro updates. Are we editing the right file / is there an underlying one we should edit instead? Cannot find a setting in Plesk itself to configure a Horde admin email.

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Plesk 12.x / Linux :: Facebook Link In Control Panel Can Be Removed?

Apr 22, 2015

I purchased a Host license.Major customers in China. There is a facebook link in the panel.But China does not allow access facebook. This leads to a very slow access speed! Can I remove this link? If so, how to remove?

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Disable Awstats For Just One Domain

May 15, 2007

if anybody has been successful in disabling awstats for one domain only? I've seen this method somewhere else but was wondering if any of you guys have tried it here:

Append the line,
skipawstats=1 to the file /var/cpanel/users/<username>

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Can Awstats Be Viewed For Expired Domain

Apr 22, 2009

can awstats be viewed for an expired domain?

one of my domain expired week ago, I have it still under my control panel though, I didn't renew it neither have plans to renew

is it possible for me to still look at the awstats? as the awstats link stand as:
and when I use the ip address for the site it doesn't show up anything, probably it could be using different sites on the same ip

so do I have stand a chance to view awstats still ?? if yes how?

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Awstats With Windows 2008

Dec 16, 2008

I am facing trouble in awstats using on win 2008. is it supported?

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Sudden Awstats Domlogs Permission Denied Error

May 4, 2007

so after successfully installing and testing litespeed last night along on alternate port 1080 on my cpanel setup, I try to look at my cpanel's awstats this morning and:

Error: Couldn't open server log file "/usr/local/apache/domlogs/" : Permission denied

(awstats has worked fine for 5 weeks now)

Googling for this shows other people with similar problem in the past but unfortunately no answers

I tried chmod -R 644 /usr/local/apache/domlogs
and looks like the owners are still correct

I'm at a loss and really screwed if I can't easily fix soon... any ideas?

(as a side note, litespeed has stopped working properly too but I've killed it for now)

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How To Restore Awstats From Normal Hosting Account To Addon Domain

May 26, 2007

I have created a addon domain using cpanel.

I would like to restore awstats from prevous host (normal account) to 'addon domain' (

My backup awstats:

need to restore it to addon domain? but addon domain is setup under

so i have to rename each file like etc?

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Plesk : Error Removing Domain

Nov 13, 2008

I get this error in Plesk 8.6 when trying to delete a domain. I have tried various things from various forums, but they have failed:

Error: Unable to remove domains: Problems occured while removing domains: Delete database user failed: Object 'sys.queue_messages_210099789' does not exist or is not a valid object for this operation.

Earlier when I tried to remove it, it removed only physical hosting from the server (not the complete hosting account). When I try again to add physical hosting I get:

Error: DNSZone::Table:: select() failed: no such row in the table

Not sure if two errors are related. Can anyone help me out with this.

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Plesk Tomcat Error When Deleting Domain

Nov 14, 2007

I am running Plesk 8.1 for Linux and am trying to delete a domain via the control panel. The following error occurs:

ERROR: PleskUtilException

tomcatmng is failed --remove-service

0: /usr/local/psa/admin/plib/utilmng.php:57

utilmng->call(string 'remove-service', array)

1: /usr/local/psa/admin/plib/tomcatmng.php:44

tomcatmng->remove_service(string '')

2: /usr/local/psa/admin/plib/class.DSTomcat.php:226


3: /usr/local/psa/admin/plib/class.PhDomain.php:315

PhDomain->reset(integer '0', boolean true, boolean false)

4: /usr/local/psa/admin/plib/class.BsDomain.php:297

BsDomain->reset(integer '0')

5: /usr/local/psa/admin/plib/class.BsDomain.php:291

BsDomain->delete(integer '0')

6: /usr/local/psa/admin/plib/class.BsDomain.php:530


7: /usr/local/psa/admin/plib/class.Manager.php:353


8: /usr/local/psa/admin/htdocs/domains/domains.php3:209

Does anyone know how to fix this? Some Plesk users may have experienced this and I'm hoping could shed some light.

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Plesk 12.x / Linux :: No Error Logs For One Domain

May 26, 2015

We have running a Plesk 12.0.18 update #47 on a CentOS 6.6 VPS.

Suddenly one of the domains hosted has stopped recording the error logs from apache so we can't troubleshoot the web issues. All other hosts are working right.

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Plesk 11.x / Windows :: Set 2 DNS And 1 IP For Domain?

Sep 19, 2013

I have a Windows VPS with plesk 11.5.30.




How can I do that, because only work if DOMAIN A IP1

DNS recursion SET Allow for local requests only

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Plesk 11.x / Windows :: PHP Pages Cause 404 Error

Oct 14, 2013

I have a fresh install of 11.5 on Windows Server 2008r2. I have setup a domain from a 9.5 backup. Everything _looks_ okay, php settings look fine, but php pages give the following with detailed error reporting:

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

Note that this happens whether I select php 5.2 or 5.4

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Plesk 11.x / Windows :: SQL WebAdmin Error

Aug 10, 2012

I am running plesk 11 on windows 2008 vmware esxi 5 vps,

When I try access mssql.domain i have the following error:

Line 1: <object id="ConnectionString" class="ASPEnterpriseManager.ConnectionString" runat="Server" scope="Session" />

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Plesk & AWStats Updates

Nov 6, 2009

I'm running Plesk 9.2.2 & using the supplied AWStats install. Where will I find the configuration that dictates when AWStats will be updated? It's currently updating at 3.36am daily, & I'd like to set it to hourly. Can't find anything in the root or psaadm crontabs & not sure where else to look.

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Plesk 12.x / Windows :: Changing IP Domain?

Dec 8, 2014

Everytime I change the IP o a domain in plesk the web page does not work and it appears the default parallels plesk web page.

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Plesk 11.x / Windows :: Possible To Rename Domain

Nov 21, 2013

Is it possible to rename a domain ? hwo to do it ? I have plesk panel 11.5.30 configured for ISP

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Plesk 11.x / Windows :: SSL On Aliased Domain

Dec 18, 2014

We currently have a setup on Plesk 11.0.9 Update #64. This domain has a dedicated IP and an SSL certificate for

There is also a which is an alias of Is it possible to add an SSL certificate to without separating the hosting for the two domains?

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Plesk 12.x / Windows :: Only New Net Domain Will Not Add Properly

Jun 27, 2015

I get this error message when I try to add a new domain from within Plesk 12 for Windows..Error: ProtDir_IIS::update() failed: Add Protected Directory failed: columns siteId, path are not unique (Error code 1)

I have added - .com and others no issues at all.

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Plesk 11.x / Windows :: Change PHP Value For Domain

Jan 8, 2014

Today I received this Error Message when i try to change php value for a Domain.

Error: ProtDirUser_IIS::update() failed: Update Protected Directory #427 user failed: no such table: ProtectedUrls (Error code 1)

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Plesk 12.x / Linux :: Domain Migration From CPanel 11.42 - PHP Fatal Error

Sep 5, 2014

I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.

When i do this i got a error:

PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

The domain has 3 sub domains, 1 parked domain and several mailboxes.

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Plesk 12.x / Linux :: Hosting Services - Domain Page Error

Jul 2, 2014

If I go to Hosting Services - Domains and try to switch page, i get this error:

plesk TypeError: item.owner Name is null undefined

And beyond that point, no domains are displayed in Domains...

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name ''[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name ''' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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