Plesk 11.x / Windows :: Server Dedicated Primary IP Change With Parallels

Nov 7, 2013

I need to change the IP to a server dedicated Windows with Parallels Plesk installed and 200 domain's hosting.

Do I have to change the IP in the dns zone one at a time? I think it's possible to do it by reconfigurator (remote desktop).

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Plesk 11.x / Windows :: Java Web Application With Servlets Is Not Working On Parallels Server

Apr 29, 2013

We uploaded one .Net application and one Java Web application to Parallels server.

.Net application is configured by default.

Our Java web application has JSPs and Servlets.

With respect to our Java web application we are able to access the JSPs but any request to Servlet is not hitting the Servlet.

We are able to access either static JSP/HTML pages ONLY. But we need to process Servlet requests also.

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Plesk 11.x / Linux :: Change Primary Domain

Jun 6, 2014

My customer has two domains, one of it is a alias-domain.

He wants to set this alias to his primary domain, so how can i change it?

I tried it with deleting the alias, but i can't find the "button" for changing the primary domain?

Have I to delete the complete abonnement and reinstall all files and databases?

I know, that I have to change some paths in files, but it would be easier, than to dump everything and upload again...

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Plesk 12.x / Linux :: Change WordPress URL In Parallels

Nov 8, 2014

I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...

I found a solution on the internet and updated the records with phpmyadmin [URL] ....

When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.

How can i change or update the wordpress path once it is installed in Plesk?

I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?

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Plesk 12.x / Linux :: How To Remove Or Change Primary IP Address

Sep 19, 2014

In Tools & Settings --> IP Adresses I got two IP Adresses:

192.168.1.10 (primary, bold)
89.104.83.139

Since the first IP adress is just the internal IP adress, I'd like to remove it, but I get the message that it's not allowed because it would be the primary IP.

Plesk has no option to just switch the primary IP adress, so what's the way to do it with plesk12?

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Plesk 11.x / Linux :: Cannot Change Hosting Type Of Domains Configured In Parallels

Oct 30, 2014

I can not change "Hosting Type" of my domains configured in Parallels Plesk 11.0.9 for Linux.

I have read this kb. It is exactly the problem I have, but I have permission to create domains and still can not change the type of hosting...

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Plesk 11.x / Windows :: Wordpress App Won't Download From Parallels

Feb 19, 2014

For some reason I cant seem to download the app on Parallels to create a website using wordpress.I have added the domain, clicked on applications > install apps > featured applications > wordpress..I then get a screen 'downloading and installing wordpress. But however long i leave it on this page (i left it for over an hour one time) it doesnt move off 0% completed.I have tried another domain but it does the same and also tried using google chrome (instead of windows ie9)

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Plesk 12.x / Linux :: Change Plan Via WHMCS Causes Dedicated IP To Change To Shared

Feb 21, 2015

I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.

I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.

I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.

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Plesk 11.x / Windows :: Cannot Install Parallels Product And Update

Feb 1, 2013

Receive for 2 days following error

"Parallels products install and update"

"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "

[URL] .... is present.

[URL] .... is not found.

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Plesk 11.x / Windows :: Parallels Panel Pre-upgrade Checking

Jul 13, 2015

i want to uprage my plesk panel to 12. But i have this problem

"Parallels Panel pre-upgrade checking... 'wmic.exe' is not recognized as an internal or external command,

operable program or batch file.

FATAL_ERROR: Unable to get IP address"

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Plesk 11.x / Windows :: Install And Update Parallels Products?

Jun 30, 2012

In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :

Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server

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Plesk 12.x / Windows :: MS SQL Servers Are Not Visible In Parallels Panel

Jun 27, 2015

I have the problem described here: [URL]

But my Plesk's license allows to use MS SQL Servers.

This began to happen after upgrading Plesk 11 to 12.

In psa Database, in DatabaseServers table it appears. If I delete and add back into Plesk, it shows me no error, but neither added to the database servers.

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Plesk 11.x / Windows :: Parallels Asking Password - Access Is Denied Due To Invalid Credentials

May 25, 2014

When I tried access parallels plesk panel 11.5 ... It's show windows password, if i enter Administrator credentials i see login of parallels, if i cancell i receive this error: "401 - Unauthorized: Access is denied due to invalid credentials."

I also tried use reconfigurator but i receive this error on attach 2...

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Plesk 11.x / Windows :: Site Has Disappeared Though Still Shows Normal In Parallels Panel

Jan 31, 2014

Site has disappeared, though still shows normal in Parallels Panel

I keep a simple site for my art portfolio and some misc files hosted with unlimitedwebhosting.co.uk and Parallels Plesk.

Yesterday I noticed that the site and all its contents give a 404 error, and the home page shows the default page generated by Parallels Plesk Panel. However, all my files are still accessible from ftp and the Panel:

The index.html file is still the same old one as it should be, yet the homepage doesn't show it.

As per the default setup, all the content of the website is in the httpdocs folder, not the root. Though I did try copying the index.html to the root and see if that worked, but it did not. I'm very inexperienced when it comes to web hosting and everything related, so I'm not sure if it's somehow user error or if I should try to contact Parallels.

Here's a history of emails I received from them - notice how the invoices are followed by multiple payment confirmations:

So perhaps cancelling the one payment made them think I wanted to cancel the hosting and the site was taken offline? I don't know.

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Plesk 11.x / Windows :: Parallels - Input String Was Not In Correct Format / Failed To Update RRD Database

Sep 24, 2013

Every day we get a couple off Parallels.Diagnostics.RRD.RrdStorageProvider errors:

Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Input string was not in a correct format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{cpu-1.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:Program Files (x86)ParallelsPleskvarhealthdatalocalhostcpu-1.rrd":ERROR: could not lock RRD
, 00:00:09.6084608}</args></log4net.Error>

Source: ParallelsHealthMonitor

We are running a Windows 2008 R2 Enterprise server with the latest Plesk 11.5.30 update 16.

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Primary Domain Change For WHM Account

Feb 27, 2007

I have a hostee who as part of an out-of-court settlement, needs to change the primary domain they host on. The domain they're switching to is already a parked domain on their account. At first blush, it seems like it would be pretty easy, but now I'm concerned about their email. Both of the principals of the company use Horde extensively for webmail, and as such I have files on the server for their email accounts. What I was thinking about doing is this:

1. Stop parking the "new" domain on the account.
2. Change the account from using the "old" domain in WHM to the "new" domain by modifying the account in WHM.
3. Forwarding email sent to user@old.domain to user@new.domain, in CPanel.
4. Assorted changes on website to account for the new domain - published email addresses, new SSL cert, things like that.

My concern is in how to move the mail files, currently set up to be for user@old.domain, to be readable by Horde as user@new.domain, so it's seamless to the users. We will be keeping the old domain under our control, but not using it to point to the site any more; I just don't want to have to tell them "OK, to get your old email, you have to check this address, and to get new email, you have to check this one."

Would my plan above actually accomplish that? Is there a better way within a WHM/CPanel framework to accomplish what I need without losing email or access to it? What am I missing?

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How To Change Primary IP Address In Centos

Nov 11, 2008

I have centos VPS server, it's possible to change primary vps?

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How Can Change Primary IP Address In Centos

Apr 29, 2008

How can change server primary address in centos?

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Plesk 11.x / Windows :: Don't Have Root Access To Server As It Is A Webfusion Dedicated Server

Oct 16, 2013

I have Plesk 11.5 (service provider mode) on a Windows 2008 server IIS7.Most of my sites are developed in .asp and therefore i use a custom 500-100.asp error page that check s the IP of the visitor then displays either a friendly error, or if its my IP a full error of what has happened (it also emails me the error). This allows me to debug pages easily whilst developing and to keep an eye on anyone trying SQL Injection hacks on my sites (as the error and email also have session variables and IP address).I dont have root access to the server as it is a Webfusion dedicated server.I have following the Plesk documentation -

1) Switch on custom errors for the subscription
2) Look in virtual directories and navigate to error documents
3) Find the error in question (500:100) and change it to point at either a file or URL

FILE - I had the data centre add in the 500-100.asp error page in to the virtual template so that my page is available in the list of virtual files - this didn't work but that maybe because its not a static page??

URL - when i add the path it says its incorrect, if i add a fully qualified address, it accepts it but it doesn't work.give me a specific example of the URL that can be entered relative to the root as the format in the documentation isn't accepted. The last step is to restart IIS which is also an issue as i cant seem to do this from the Plesk panel..It is as if it isn't catching the 500:100 error, and only catching the general 500 error??

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Plesk 12.x / Linux :: How To Install Mail Server On Parallels

Jul 21, 2014

I have a new 1 and 1 hosting account and have reimaged to have Plesk Panel 12 as I have used Plesk with another virtual server account.

However I do not know how to install the mail server.

Is there a simple way to install the mail server so I can set up pop mail boxes?

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Plesk 12.x / Linux :: Parallels Won't Load After Server Reboot

Feb 8, 2015

I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.

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Plesk 12.x / Linux :: Server Monitoring Tool For Parallels

Feb 20, 2015

I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.

I've tried Munin on my own but got this error during install process:

Transaction Check Error:

file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch

I'm running CentOS 6.6.

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Plesk 11.x / Windows :: Setting Default Site On Dedicated IP - Unable To Reconfigure Web Server

Sep 2, 2014

Code:

Error: Unable to reconfigure web server. websrvmng failed: Site MailEnable WebMail does not exist at IIS7WebSites::get() In IIS7NativeProvider module Exception type: System.Exception at IIS7WebSites.get(IIS7WebSites* , auto_ptr* , Int64 id, basic_string,std::allocator >* idnName)
Windows Server 2012
Plesk 11.0.9 Update #62
Note: Recently migrated from Plesk 9.2

Trying to set Default Site for a Dedicated IP Address.

I go to Subscription, then to domain > Change Hosting Settings, select dedicated IP address and OK, works fine. Site goes to Default Plesk Page.

Go to Tools & Settings, IP Addresses > Select the dedicated IP address I set above. Change Default Site to site above. Click Ok.

I get the error message above and nothing changes.

I looked on my IIS Server and MailEnable's Webmail is installed under the Default Website.

I have another Dedicated IP on this server and it has a default site on it working properly, but it was set up on the old site and it was configured as part of the Migration using Migration Manager.

I tried deleting the IP address and adding it back in. That didn't change anything. I also tried running: "%plesk_bin%websrvmng.exe" –reconfigure-webmail since that came up under someone else's issue when searching the web and that .exe is what's throwing the error.

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Plesk 11.x / Linux :: Parallels Marketplace And Domains - Server Transfer Prohibited

Jun 11, 2014

I've got a serious problem with a domain I purchased from parallels marketplace.

I have a plesk installation at my current provider (server4you.de) and I ordered a domain via the integrated services of plesk: marketplace.parallels.com

Great. So now I own the domain.

However, I cannot propagate my IP or set the domain's dns servers. Of course, a proper DNS template has already been applied.

My plesk installation is not hosted by parallels. My provider (server4you.de) sais, they can't do anything, because I ordered via plesk panel. The domain has been purchased via marketplace.parallels.com, but the registrar is tucows. I have no user account for tucows. Regardless what the plesk KB sais, it is NOT possible on my marketplace account to set the nameservers. I don't have that option in my marketplace account.

It seems like I have a domain now that I cannot use. Where can I set the nameservers for the domain?

The parallels support is hidden behind seemingly 1000 barriers. Whom can I contact to set the nameservers for me? I CANNOT even transfer the domain to my provider as the domain status is "server transfer prohibited".

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Plesk 12.x / Linux :: Parallels Installation On Server - Wordpress Toolkit Not Functional

Jan 26, 2015

I have a clean installation of Parallels Plesk on my server, and I installed wordpress on two of my domains. I'm scanning for installations through Plesk Admin, and it shows two installations with empty name and the toolkit is not functional at all. Check the attached screenshot.

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Plesk Automation :: PPA Install On Infrastructure Running Parallels Cloud Server - IPTables / Firewall

Apr 9, 2014

I'm in the process of installing PPA on infrastructure running Parallels Cloud Server. Each container has 2 interfaces, one public facing and a private interface for inter-server communication.

No problems installing PPA 11.5 (specifying IP's on commandline) or adding service nodes however, the firewall rules the documentation speaks of are nowhere to be seen? i.e.:

Important: After the installation, PPA creates the special firewall chain PPA-SN-Rules-INPUT used for communication with service nodes. Do not change it, otherwise, you will not be able to add service nodes to PPA.Click to expand...

Has this been dropped from PPA 11.5 ? (I recall seeing the firewall settings in 11.1) There is also no sign of the ppa.firewall tool that is also mentioned.

The only rule I see inserted is for Postgres on the management node, and 2 for pleskd on all of the nodes (open to world!).

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Plesk 12.x / Windows :: How To Change Subscription

Mar 7, 2015

I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?

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Plesk 11.x / Windows :: How To Change Available Value To Be Switched On

Jul 4, 2012

I have a working PHP on the server, it is enabled and the sites are working. However they are not synced with the plan. If I try to sync it it shows:

PropertySubscription valuePlan valueAvailable valueAffected sites PHP supportswitched off switched onswitched off mydomain.com

Now how do I change the available value to be switched on?

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Plesk 11.x / Windows :: Change PHP Value For Domain

Jan 8, 2014

Today I received this Error Message when i try to change php value for a Domain.

Error: ProtDirUser_IIS::update() failed: Update Protected Directory #427 user failed: no such table: ProtectedUrls (Error code 1)

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