Pointing An A-Record To A PLESK Server

Apr 13, 2008

I am currently having a few technical difficulties with configuring my PLESK server to accept an A Record from another domain. Perhaps I have been going about this all wrong but I will explain what I am trying to do and how I have currently been trying to get it to work. Hopefully you might have a suggestion for me to try.

We currently run an On-Demand web design platform. This CMS can be completely rebranded for our Partners who can then sell this facility to their clients. There is only one installation of the code base but we need to give our partners a their own web address to access the cms.

For example:
cms.altstudio.com.au
cms.pcgraphicart.com.au

cms.pcgraphicart.com.au has been set up as a domain alias. The reason this is working is because the primary domain pcgraphicart.com.au is also hosted on this server.

So I thought if the partner has their domain delegated elsewhere then I could simply get them to create an A record for their chosen subdomain and point it to our IP address, then I could configure the domain alias again for their particular A record and hey presto. Unfortunately not so easy.

Here are two of the examples of what is happening

cms.newlight.com.au - their root domain is delegated elsewhere, but they have created an A-record for that subdomain and pointed it to 202.60.87.185. Now it reaches my server as I see a PLESK error page at that address.

At this stage I don't really know what to try to get PLESK to register that entry. I have created a domain alias for cms.newlight.com.au on the cms.altstudio.com.au account but it didn't pick things up.

Another example is cms.abconsulting.com.au

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Hello all, hope someone can help.

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Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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>>
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>>
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...
ecz1.dev.sname.c002.aname.domain.com. TXT ecz1

[Code] ....

The issue can be caused by extra spaces in the TXT record:

Code:
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --add dev.sname.c002.aname.domain.com -txt 'ecz1 ' -domain ecz1
SUCCESS: Creation of DNS record in Domain 'dev.sname.c002.aname.domain.com' complete.
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --del dev.sname.c002.aname.domain.com -txt 'ecz1' -domain ecz1
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Code:
[root@a10-52-143-28 ~]# mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e "select host, val, (length(val) - length(rtrim(val))) as extraspaces from dns_recs where host='ecz1.dev.sname.c002.aname.domain.com.' and val like 'ecz1%'"
+---------------------------------------+-------------+-------------+
| host | val | extraspaces |
+---------------------------------------+-------------+-------------+
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 5 |
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 3 |

[Code] ...

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