Plesk 12.x / Linux :: No Access Via FTP - Cannot Receive Any Data

Aug 12, 2014

I have Plesk 12 on Ubuntu. In an earlier version of Plesk I have some domains and all was fine. Now on a new server I have a problem: I cannot access to the domains via ftp. I have have user and I can connect to the server with a ftp client. But after (successful) login I did not receive any data and can not do anything.

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Plesk 12.x / Windows :: Receive Error Access Denied

Mar 16, 2015

A few day ago when i access Windows plesk i receive error Access Denied. [URL]..... Even i made these steps i still receiving Access Denied when i access. I tried use PLesk REconfigurator, put psaadm permissons on all C:, update plesk, windows and still having this issue.

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Plesk 11.x / Linux :: Don't Receive Mails From Others

Jun 12, 2014

i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].

The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...

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Plesk 12.x / Linux :: Can't Receive And Send Emails

Oct 16, 2014

I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.

Let's get to the problem:

When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.

For the incoming mail server I use: 143
For the outgoing mail server I use: 587

Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.

- So sending mails works.
- And receiving mails don't work.

I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.

Are the ports that i'm using right? And should I enable the SSL checkbox?

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Plesk 12.x / Linux :: Cannot Send Receive Emails After Migrate

Oct 31, 2014

I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.

On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.

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Plesk 12.x / Linux :: Can't Receive Mail Send From Phpmail

Oct 16, 2014

i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :

my configuration is plesk 12.0.18
Postfix
dovecot

alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin

[Code].....

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Plesk 12.x / Linux :: One Domain Does Not Receive Specific Emails?

Jun 8, 2015

OS: Plesk 12 / Ubuntu 14

A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...

So:
- I've deleted the domain in Plesk and re-created it (just in case...).
- I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf)
- When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced)
- When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog

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Plesk 12.x / Linux :: SSL Sites Receive 502 Bad Gateway When Nginx Is Enabled

Oct 22, 2014

When I turn on nginx for the server I am able to browse non SSL protected sites correctly. I receive a 502 Bad Gateway error on any sites that have an SSL certificate. Is there a fix for this? I have been unable to find one.

I am running Plesk 12 on an Ubuntu server.

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Plesk 11.x / Linux :: Mail On Domain Aliases Cannot Receive Emails

Jun 15, 2014

We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.

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Plesk 12.x / Linux :: Web Applications Work Fine But Cannot Send Or Receive Emails

Nov 12, 2014

We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.

openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde

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Plesk 11.x / Linux :: Authentication Key Ssh Access

Jul 24, 2014

I trying to create authentication Key in SSH with plesk 11.5.30 CentOS Linux box...I followed the following KB article to create authentication key. URL...The authentication key not working.

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Plesk 12.x / Linux :: No Any SSH Access After Update

Jul 3, 2014

After updating from Plesk 10 to Plesk 12 I have lost ssh access for all users (service is not running).

While I select ssh connection I still receive an error:

---------------------------
PuTTY Fatal Error
---------------------------
Server unexpectedly closed network connection
---------------------------
OK
---------------------------Click to expand...

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Plesk 12.x / Linux :: No Access To Panel

Jun 21, 2014

ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)

After upgrading to v12 i have no access to the plesk panel. The message above is shown.

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Plesk 12.x / Linux :: WordPress - Cannot Access Files Via FTP

Nov 21, 2014

I have some issues access my files through FTP. I created a new FTP user, that match the domain name, so it is easy for me to terminate access if i choose to delete the domain.

I can only access / see files that i uploaded with that specific FTP user. If i install a plugin inside Wordpress, i can not access those files via FTP.

If i login via SSH, with the root user, i can see all files.

I have tried to add the FTP user to the psacln group, but no luck.

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Plesk 11.x / Linux :: No SFTP Access To New User?

Nov 2, 2014

I use Plesk 11.5.30 on my vServer. I created a new domain with a new web user and /bin/bash (chroot) setting. I can't login with a SFTP connection to this domain only normal FTP connection works. With existing users I don't have this problem.

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Plesk 11.x / Linux :: IP Access Restriction Management?

Apr 24, 2014

(Plesk version 11.09)

Trying to restrict access to plesk control panel to one IP address (fake 66.67.68.69).

When I add the network 66.67.68.69/255.255.255.254 I recieve the following notification:

Error: The access restriction policy and the list of networks are currently configured the way you will not be able to log in with administrator's rights from your IP address '66.67.68.69'.

Now I would like this to be the ONLY ip address from wich i can log in.

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Plesk 12.x / Linux :: No Access To AWStats Using Nginx

Oct 8, 2014

Using Plesk 12 on a VPS with Ubuntu 12.04 LTS. In the Web Server Settings, if I select "Process PHP by nginx", then the URL "<domain>/plesk-stat/webstat/" is answered by Nginx with "404 Not Found". Having sniffed around, it seems:

/var/www/vhosts/system/VHOST/statistics/webstat is getting statistics gathered.I can't say if they are complete, or even sensible, but things are happening there.The various Alias and other statements required for access to AWStats via Apache are contained in the Apache config file /var/www /vhosts/system/VHOST/conf/last_httpd.conf..But no equivalent statements are generated in /var/www/vhosts/system/VHOST/conf/last_nginx.conf.

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Plesk 11.x / Linux :: Where Are Old Access Log Files After Log Rotation

May 14, 2014

In Plesk 11.5 I set log rotation to once a day and to keep 365 files. But I can only find 13 files (only one access_log) in /var/www/vhosts/mydomain/log. But Plesk tells me that 100 GB are used for the logs (the 13 files only have about 3 GB). Where are the files? In previous versions (before 11.5) I always had the files (named .1, .2 etc) in the same log directory.

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Plesk 12.x / Linux :: Access To Server Over SSH Forbidden

Aug 4, 2014

Since one of my scripts was not working fine I came up with enabling

" Home>Subscriptions>tld>Websites & Domains>Web Hosting Access = > Access to the server over SSH : forbidden to /bin/sh "

Is it safe or not?

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Plesk 11.x / Linux :: Access Over Subdomain Rather Than Port 8443

Apr 29, 2015

I need to access plesk 11.0 over a subdomain at port 80 rather than port 8443 as my office firewall blocks the port 8443.

I tried KB article [URL] .... but its not working.

E.g.: I would like to access plesk panel @ portal.example.com rather than @ example.com/8443or8880

I have ample of spare IPs to use it...

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Plesk 11.x / Linux :: Cannot Ssh Or Login To Server - Access Restricted

Apr 13, 2015

I cannot SSH or login into Plesk Admin panel. Once I tried SSH, it says 'connection refused'. Once I tried login into admin panel, it says 'Error: Access for administrator from address 'xxx.xxx.xxx.xxx' is restricted in accordance with IP Access restriction policy currently applied.

Tried restarting the plesk server too. Nothing seems working.

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Plesk 12.x / Linux :: How To Setup Fail2ban For Admin Access

Feb 3, 2015

I have just looked at the plesk panel log - /usr/local/psa/admin/logs/panel.log - and seen an alarming number of attempts to access plesk using the admin user. i.e.

[2015-02-02 14:53:46] ERR [panel] [Action Log] Failed login attempt with login 'admin' from IP 50.62.148.176

I have fail2ban installed and set up for other things...

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Plesk 11.x / Linux :: Can't Access PhpMyAdmin From Direct Link

Jan 3, 2015

Plesk: 12.0.18
phpMyAdmin: 4.2.5

When I try to access phpMyAdmin directly from the link: [URL] ....

I get the following error:

Welcome to phpMyAdmin

You probably did not create a configuration file. You might want to use the setup script to create one.

Error

MySQL said: Documentation
Cannot connect: invalid settings.
Retry to connectClick to expand...

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Plesk 11.x / Linux :: Disable Apache Access Logs

Sep 27, 2014

I need to disable apache access logs. I commented out the access log path in /etc/httpd/conf/httpd.conf and restarted the server but it's still logging access.

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Plesk 12.x / Linux :: Reseller Access To WordPress Tool

Nov 17, 2014

I read in the Plesk 12 release notes that resellers should have access to the new Wordpress toolkit. However, when I login with a reseller account, the Wordpress tool does not show up in the left-hand side menu. What do I need to do to give resellers access?

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Plesk 12.x / Linux :: CentOS 5.5 - Resetting Access And Error Log

Apr 25, 2015

I am running CentOS 5.5, Plesk 12.

Access_log and error_log are being rotated around 10AM daily for my server.

But for busy days access_log and error_log gets very big to inspect. Is there any way that I can manually reset the logs for the time being but without changing the daily rotation time?

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Plesk 12.x / Linux :: Log File To Access The Error Messages

Mar 17, 2015

This is our first installation of Plesk Panel.

In our root directory have the Logs folder, but do not know how to find the log file to access the error messages that may be generated one.

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Plesk 12.x / Linux :: How To Give Users SFTP Access

Feb 16, 2015

My reseller have got one plan, where option "Gestion de l'accès au serveur via SSH" (Manage SSH access to server) is on "Peut autoriser l'accès uniquement à un environnement chrooté" (Can autorize access only in chrooted environment).

This plan contains only one subscription in which I would like to permit users to use sftp. If I go in the subscription, and then I click on "Customize subscription", I can see option "Gestion de l'accès au serveur via SSH" (Manage SSH access to server) is on "Peut autoriser l'accès uniquement à un environnement chrooté" (Can autorize access only in chrooted environment)...

=> So same than in the plan.

After that, when I click on subscription => WebSites and Domain => One domain => FTP Access and I choose a ftp user, I don't have any option to allow ssh access to the user.

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Plesk 12.x / Linux :: How To Block Access To Default Website

Oct 21, 2014

I've seen a number of exploit attemps on the default website which I believe has come via direct access via ip address i.e http://xxx.xxx.xxx.xxx.I have tried to block with .htacess but it seems to be being ignore (possibly by parallels or nginx configuration).how I can block access to the default site to all but 127.0.0.1, server external ip and my ip?

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Plesk 11.x / Linux :: No Access Because Server Redirects To Its Hostname

Mar 10, 2013

I enter one of my IPs or the hostname belonging to this IP, followed by the Plesk port, and I get redirected to the "main" hostname of the server, which was set in Plesk. But at this moment that hostname is used by another server (my old server) and so I'm redirected to the other server and cannot access Plesk on the new server.

I don't know why Plesk reacts like this, because it did not on the old server. Here the problem more detailed:

I'm just configuring my new server with Plesk 11. My old server uses Plesk 10. On my old server / in Plesk 10 I have the following scenario:

- I have several IPs (10)
- Each IP is used for a different domain
- Each IP has it's domain as the reverse entry (configured outside of the server/Plesk)
- Each IP is set to "Dedicated" in Plesk
- I set Plesk to listen only on one of these IPs (and different port)
- Several domains are created in Plesk, but not a domain for my Plesk IP
- The server's name is one of the domains (required for mails not being recognized as spam)
- The hostname of the Plesk IP is one assigned by my provider (something like x-x-x-x.xyzservers.com)
- Entering the IP of Plesk redirects to the "Plesk hostname"
=> Plesk can be accessed by using x-x-x-x.xyzservers.com:myport

And under Plesk 11 (here comes the problem):

- Still several IPs (but less: 4)
- One IP should be used for Plesk, one for domain X, one for domain Y and the last one for the other domains
- Reverse entries are x-x-x-x.xyzservers.com for Plesk IP, domain X/Y for two other IPs and the main domain for the last IP
- Plesk IP and the two single domain IPs are configured as dedicated, the last one as shared
- At this point I did not configure any domains in Plesk
- Server's name is the same as my old server (the main domain)
=> Entering any IP with the Plesk port redirects to the servers hostname, e.g. my main domain, which is still on the old server.
=> Result: I cannot access Plesk!

Of course I could just change the hostname of the server via SSH (just have to find out how to do this), but why does Plesk react in another way now? Or is the problem that I cannot change Plesk to listen on only one IP?

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