My Positive Experience With Hawk Host
Jul 27, 2008
I used Web Hosting Talk to help me choose a shared web server and the choice I made was Hawk Host.
I just want to say I have had nothing but positive experiences with Hawk Host in the two months I have had it. No down times, no slow downs. Nothing.
Today (a Sunday afternoon) I had a problem with a Moodle course I am running on Hawk Host. This turns out to be a problem not with anything at Hawk Host, but with Moodle itself. I didn't know that at the time, though, so I turned in a trouble ticket at Hawk Host.
Within an hour -- remember, it's a *Sunday afternoon*, Tony had not only gotten back to me via e-mail, he had implemented a solution that is going to solve the biggest aspects of the problem until I can get things resolved with Moodle itself.
I had to come back here to share my experience. I don't post a lot of forum messages at any of the forums I visit, but I read a lot. This time, however, I simply had to write about this. I do not think it is possible to provide better customer service than I have received at Hawk Host.
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Mar 16, 2009
Is Fat Cow any good? I think I have my hosting down between Fat Cow and Hawk Hosting. Is there any others I should look into?
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Jul 29, 2008
after reading a lot im decided to leave my actual hosting company and im almost convinced about getting an account at hawk host. But i have other hosting companies in mind owning data centers in Europe. As im in Spain i need to know that being hosted so far wont ruin web browsing for spanish visitors, so i would appreciate anyone hosted at hawk host to drop address for their webs, better if are some different from different people so i can discard a single web being slow just because it is built that way.
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Oct 18, 2008
Below is my experience with Bluehost and Hawkhost. I am a long time lurker on WHT so this is my first post. After signing up with Hawk Host i thought this would be a perfect first post
and also give some props to Hawk Host and their awesome customer service. I also plan to write a 6 and 1 year review in the future.....................
I originally started an investing blog with the idea to keep track of my stock market purchases. Along the way, my stock investing blog has grown a bit and I have made about $100/month on pure Adsense. Now, when I originally started I had no idea of how this web hosting stuff works. All I wanted was a simple blog. I heard about Wordpress.com but not the self hosted Wordpress. I soon found out about the self hosted wordpress and could not wait to get up and running. I have no idea how I stumbled on Bluehost but I signed up immediately for their plan. Bluehost.com has only 1 plan running at 6.95 for 24 months or $166.80.
So after about 3 months of hosting with Bluehost, they start having some serious issues.
My site at one point was down for 3 days straight. Big deal? every host must have this. But, the dilemma continues for about a month. At this point I am ticked and soon found out they were moving servers,etc. typical BS
Normal hosting continues until I realized the original domain I had signed up with is no longer active as I started using another domain for SEO purposes. So I logg in to their love chat and get treated really bad. All I wanted to do was switch my main domain so all other sites will be added on my new main one. What do I get?
* "Back up your sites by yourself its easy" ( yeah Dufus if you spend your whole day doing this stuff)
* "We do not have time for small jobs"
* "We have better things to do"
The last one was the last straw. I could have easily responded back but there was no point arguing. I knew when my account expired my options would be wide open as I had some sort of idea from hanging out in the Digital Point forums on what to look for in a host.
So I still had about 6 months and I start doing some homework. I constantly check Web hosting Talk and bookmark hosting companies. The first thing I did was look at the sites design. This helped narrow down the good from the bad. Basic idea is...if a web company is not willing to invest in how their site looks, chances are ...it sucks.
Anyway, with about 1 month to go, I continue to add companies to my bookmark list.
Eventually, I get down to about 10. From these 10, I Google their name , look for reviews, checkout web forums,etc.. I'm basically looking for a reason not to sign up with someone. Even with Hawk host I did a little test to see how good support is. I wrote an e-mail, did some chores, came back and I had an e-mail from their support.
I was sold.
Now in that test e-mail, I asked if they were willing to transfer my websites. Response: As long as my previous host had cPanel this should be no problem.So once I signed up I contacted support if they would please start the transfer process A.S.A.P. 15 minutes later I get an e-mail that they have initiated the process. WOW! Again, this is on a
Saturday.
Summary:
Bluehost.com Customer Service Blew It
Bluehost.com lost my business ( roughly 10 domains purchased + renewals)
Hawk host customer service A+
Hawk host will get new business from me
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Oct 9, 2009
I have used Hawkhost in the past for a forum (pre-Litespeed change over) I was running and was very pleased. My boss needed a host for her site and HH was one of the first that came to mind. After a quick browse here, it seemed like a no brainer.
I'm happy to say that Hawkhost is still a great host for me and in some aspects, even better than before.
The thing that has really impressed me is the server and network speed. Both of the sites I have with them are purely static content and are noticeably faster than any other host I have used. Proof, to me anyway, that Litespeed really does make a difference. Uptime has been great as well - I'm sitting at 100% since August 26th.
Support is helpful, I have only needed them once for help with a weird directory issue.
I submitted the ticket as medium priority at 10:30 am, first response was at 11:14 and the issue was resolved at 12:08. Not as fast as some other hosts but still adequate by my standards. I wish they would have told me what the issue was, I have never run in to the problem before in 9 years of paid web hosting, but whatever. It got fixed and I guess that is all that matters.
I am signed up with HH for a year (for something like 22 dollars) so I will continue to update this thread as time goes by.
For verification purposes, the domains hosted with them are here and here.
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Sep 20, 2008
we finally did the switch to Hawk Host last night. The account setup went well and I talked to Tony personally about an issue I was having getting the log in for cpanel.
Got the site uploaded and everything fine. I did have an issue with some random php errors but submitted it to support and it was fixed before the end of the night.
Overall very impressed so far and the site seems to have a quicker load time that it ever has. Also can't beat getting 45% off thanks to the code in the hosting deals forum. I have a mailing list up and running and am looking at other scripts that might be useful at the moment.
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Jun 16, 2008
If you had to chose either Host Gator or Hawk Host which would you go with and why? Don't bring any other hosts into consideration just compare these two. This would be for a standard website, forum, and a few downloads if it makes a difference...nothing too fancy.
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Mar 18, 2009
In this thread i would like to recommend about this company.
I was looking for a good anualy package in respectable price, and then Host-monkey offered a cheap deal and i said why not.
I just want to say that after i joined i got alot of help, anything i wanted and anything i needed.
The site contain realy good costumer system that provide many services.
After few days i decided to upgrade my plan and it was fast and courteous.
The server is realy strong and fast for me, even that im from far away land from usa.
I hope you will choose it too, you wont dissapoint.
[url]
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Jul 22, 2008
About one year ago, I decided to setup a wiki for a speech and debate club. Being a complete rookie, I fell for one of the fake review sites and chose start logic. After all... the ad said that the web hosting plans were mediwiki compatible.
With a lot of learning on my part, I managed to get mediawiki installed only to find out that light usage by just myself and my daughters would cause the website to stop working due to a "max number of querries exceeded" error. There was no way that this could be used for an entire club! Support from Start Logic was slow and basically limited to... "yup, that's the limit"... might I offer you a VPS?
My wife had already set up the club website using Start Logic, so I did not want to move her to new technology so qiuckly. So I purchased a separate VPS... but with known host, because I was not going to reward a Start Logic for what I felt was false advertising.
Support from Known Host has been fast and understanding, even as I'm learning and ask some ocassionaly clueless questions. In a year of usage, I have not had any downtime and performance has been great.
One year later, I have taught my wife to use a new web authoring package for the club web site... and canceling my Start Logic account.
Known Host - Two thumbs up!
Start Logic - Two thumbs down!
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Nov 16, 2008
I'm planning to change hosts and looking for a shared hosting...
I have 6 options.. Can you let me know which to choose among these:
Hawk Host - [url]
Doreo - [url]
Vector Level - [url]
TMZ Hosting - [url]
NameCheap - [url]
Courtix Hosting - [url]
My budget is $10/month...
And looking for about 2000MB Space and 100GB Bandwidth...
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Jun 26, 2008
Namecheap.com offers PositiveSSL certificate for free at the moment
[url]
I was wondering what is its encryption ability compared to RapidSSL certificate?
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Jan 2, 2009
It's been almost 3 weeks, more or less, since I signed up with XenVZ (xenvz.co.uk). Sean does a good job on support whenever I put in a ticket - fast responses, always.
As for network stability, it hasn't disconnected from Quakenet (IRC network) since I've gotten it - signon 17d 20h 40m 25s ago.
As for speed, 19:36:39 (10.80 MB/s) - `100mb.test' saved [104857600/104857600] (from cachefly).
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Feb 11, 2009
I'm a VPS customer of Hostchum.
I found good customer support officers there.
They provide about 20 hours a day live-chat service .
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May 11, 2009
Now I'm about two month with sologigabit.com and want to share some impressions with you.
Sologigabit was extremely helpful to me. I needed server with custom config and they ordered some hardware for me. They take only two month upfront.
While they didn't have hardware required, they set up server for me and made it available, so I could familiarize myself with a system. That helped me a lot when I started to install system later.
They didn't offered FreeBSD as available OS to install but downloaded image for me and put installation media into dvd drive, so I could install it myself. They also were helpful providing information about system while I was installing system, as I encountered some problem with FreeBSD default kernel.
I have dedicated remote APC and KVM, so I could resolve almost all my issues myself.
Running for two month with them I didn't encountered any problems, so I probably stay with them for a long time.
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Sep 26, 2009
Any one have any thing to share with us regarding the one.com hosting company (located in UK)?
According to their awards page:
"#1 UK Budget Web Hosting Provider - UK Web Host Directory - June 2009"
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Sep 7, 2009
I am a current customer of Burst for more than 6 months already and so far I am loving their service. There are very, very minor issues but it gets resolved in a timely manner. I have 7 servers with them and looking forward to expanding more. Their sales support Shawn and Benj are very considerate and their technical support Brian is very helpful, knowledgeable, polite and treats customers the right way.
Burst live chat support (AIM) is also the best I have seen with a host.
I recommend them to everybody who's looking for a reliable network and good support!
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Apr 22, 2008
I did a search on this site, and read a lot of negative things about site5.com
Is it still a 'bad'company or has their service changed?
Is it better to take a hosting with hostgator.com
Because aren't they overselling their packages: 1500 gb (storage) and 15.000 gb (bandwithe)
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May 30, 2008
Thought I would share my recent experience with VertexHost.
I run a vBulletin forum and I had a VPS for over 2 years through PowerVPS. However, due to irreconcilable differences with them offering my current package at a lower price than what I was paying, then refusing to give it to me at "todays price" unless I canceled my service and transfer my data, I parted with them.
I had a "contacting spree" weekend where I contacted 23 different hosts and talked about what I was looking for (I wanted to move to a dedicated server since I figured with my community growing I might as well select a place that I could grow into)
I needed a managed server with decent specs since VB is a server intense application.
Some of the managed server "top players" I talked to were LiquidWeb, AxisHost, and RackSpace. Others were smaller companies that I had saw posted on the dedicated forum offers section.
AH took far too long to get back to me, quite a few days actually. LW would meet at a price for me (my budget was $150- about $170) at $150; however, gave me a very 'downgraded server' compared to what was being offered other places. Finally RS was just way overprices and couldn't come down to my range. Most companies gave me a round-about answer, seemed flaky, or just weren't interested in really helping me.
I had known about VertexHost because I used to host/use Infopop's Eve forum software and they were also on the forums there because they had used UBBThreads before developing their own forum software. Anyway, long story short, I decided to see what they were up to.
Billy from VH was very quick to answer all of my questions and made my sales ticket critical and a top priority. He not only told me what would need to be done in terms of transferring my forum and files (I was coming from Plesk to CPanel) but offered to do it for me.
I agreed that it would be best to have him do it, and he happily did it, free of charge I might add.
Along with transferring my forums over, he also made it so I lost no time while waiting for my domain to propagate. He set it up so the old IP from PowerVPS would send people to the database on my new server with VH.
It was such a seamless transition... my forums were down for only about 2 hours total. I might also mention those 2 hours were from a little before midnight until about 2 AM; a time when the forums are slow any way.
I don't want to get any more long winded than I already have, so in a nutshell VH not only met me on price, but they also transferred everything for me, made sure I had little down time, and were very knowledgeable about any question I had.
I cannot stress enough how highly I recommend them. I'm a loyal customer who likes to stick with what works and who appreciates my business. I do not foresee my leaving VH any time in the future. I can now sleep peacefully knowing my site is in good hands!
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May 21, 2008
After few days of not getting even "one" spam out of average 70 messages a day...the company manager got angry! He thought the mail system is down.
Our provider - a VDS subscriber who rent us shared plan for a website - said: we changed nothing. I confirmed: did you install any new anti-spam software on the site...they said: NO.
In a next conversation with the company manager, they told him they installed a new anti-spam software on the whole server and cannot make it off for our site specifically.
The problem is, they already had a kind of anti-spam software which only "marks" spam-like messages with "**SPAM**" in the subject line, and doesn't mark others. I am afraid some customers' emails get marked and deleted with this new software they claim implemented, based on false positives.
Many times I get my emails in Yahoo and Hotmail go to Spam/Junk folder for some not-widely known reasons, like sending to myself, while putting recipients in CC, and other strange reasons like just using CC in an auto-reply!
something any non-tech person might do.
I am thinking in switching to a new host where we only host mails (mx record), so we don't have "any" email deleted without our check.
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Jul 17, 2008
I desperately need someone to trouble shoot and eventually fix a mySQL/PHP program we had a month ago. The problem was costing the company I do work for nearly $1,000 per day in lost money. I received 15 people contacting me off a post I made on WHT, and elected to work with Dingloo from auroinfotech.com. And what a great decision that was!
Dingloo and his associate from the get go showed great communication skills, professionalism, and most importantly... fixed the problem very fast!
I truly appreciated the work he and his associate did, and the speed in which they completed it. Our PHP script is 100% fixed (and its a very complicated PHP script) and is working great.
I love to give positive reviews, as I feel people who do an excellent job need to received praise. Thanks again Dingloo for your hard work, I truly appreciate it! You've made work around here a lot better, and we all thank you in the office!
We will continue to use your PHP/mySQL/Admin services in the very near future. I put this in the Ded. Server Forum as this included Admin work on 5 of my servers, and other Admin Duties beside programming.
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Mar 11, 2008
I don't really know much about how mod_security rules work, I've just clicked on default configuration in WHM.
Anyway one user on our vbulletin board has pmed me saying he can't access the board. He gave me his fixed ip. And I noticed it is in CSF denied ip list as:
lfd: 5 (mod_security) login failures from xx.xx....
I've checked mod_security log and it has like twenty entries for this ip saying: ....
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Apr 10, 2008
--An extremely positive review of 3DGWebHosting
We now have passed 60 days with 3dgwebhosting (3dgwebhosting.com) and what had started as a VPS only endeavor continues to expand based upon the incredible level of support and technical performance we are receiving.
If you would have asked me three months ago about 3dgwebhosting I would have been unable to respond...I did quite a bit of research when we decided to switch from a shared hosting offering with some large shared hosting providers to a VPS. I contacted close to a dozen providers and inquired regarding performance, packages, support, etc. and at the end of the day there was a level of comfort with 3DG that I did not have with the majority of other VPS Providers. Don't get me wrong...there were some shining stars in the bunch but something about 3dg (beyond the great pricing and flexibility) sold me on giving them a try.
Being a serial entrepreneur I have always been partial to working with smaller (at least those that felt smaller!) customer-centric firms for all of my support services from back office to technical. This was no exception. Performance is obviously critical in the technical space but I also view customer service and attentive vendors as critical factors in vendor selection.
Well the short of it is we have been on board with 3DG for over 60 days. Performance has been top notch and the level of customer support has been unmatched by any technical services provider I have used in the past. In addition, 3DG has become a strategic partner and has provided some great insight into how to globalize our technology and incorporate our clients’ needs into our technology platform (i.e. SharePoint). I truly did not expect to see this level of involvement on a consulting front and level of customization on a technology front from a hosting provider – a pleasant surprise! Kudos to David and the 3dg team. We have many sites on the VPS but our primary is glotegy.com.
If my business provides a level of service that is worthy of praise I always hope that my clients will speak their mind and help me spread the word about what I am trying to do. With that said I cannot recommend 3DG highly enough!
Since the inception of the VPS we have also put in place a dedicated server at 3DG that is running Office SharePoint Server and will be live with a hosted solution of Microsoft Dynamics 4.0 CRM with 3DG sometime next week.
Sorry for the long post but as you can probably tell I get pretty passionate about my business and those firms who help me with my global endeavors! To sum it up...finally...3DG is attentive, customer-centric, and a valued business partner.
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Dec 23, 2008
[url]
We've been having trouble with uptime and a SQL box through Lunar Pages in the past couple months and we couldn't take anymore trouble. As such, we went looking for a new Windows VPS provider. Given I'm not a Windows person by default, my daily computer is a
Mac, I needed some hand-holding for the transition.
Through the research for a Windows VPS supplier here at WHT, I selected several firms to investigate and communicate with. Principally Host My Site, Liquid Web, and Bird Hosting. After conversations with each via email and phone calls, Michael of Bird Hosting [url] quickly rose to the top.
Michael, once we informed him of our intention to move to him, had our single-domain Windows VPS migrated from LunarPages to Bird Hosting overnight. Even when a SQL access issue rose up, Michael has been quick to respond and get our support system up and running again.
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Mar 12, 2008
Got this error on rkhunter 1.3.2
Quote:
[12:16:24] /usr/bin/wget [ Warning ]
[12:16:24] Warning: File '/usr/bin/wget' has the immutable-bit set.
Is that a concern? What does it mean?
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Jul 9, 2007
I tried a little searching both in Google and on here but this is probably going to be a private or member-based thing anyway.
I've gotten a couple comments that some of my outbound personal mail is ending up in spam folders. I think it's almost completely limited to having Outlook (or Express?) as a client... which I assume doesn't even do network-based lookups. Nonetheless I don't seem to be on any blacklists, and running it through my own spamassassin filter comes up basically zero score. But the fact that more than one person has had the problem concerns me greatly. Also, I haven't seen any significant reason why the content itself would trigger anything.
I realize a public spam test service would basically be a "testing ground" for spammers to evade detection, but there's obviously legitimate uses as well... is there such a tool somewhere? Thanks for any advice. Public information sharing is key to a forum, but PMs are welcome in this case.
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Dec 8, 2007
I did a search and found a few threads, mostly dating back 4+ years... Has anyone had any recent experience with WestHost.com? I'm looking at their "Holiday Package" - Anyone have any opinions or thoughts on it?
[url]
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Apr 11, 2008
I'm configuring a website for a client who has moved their web hosting to downtownhost, but is keeping their email hosting with their current provider. They do not want to configure an MX entry on DTH to autoforward email back to their current provider because they don't want their email to pass through DTH.
In order to do this, do I keep the nameserver entries on the current provider the same, and configure an http redirect to point to DTH? Or is there something else I should configure on the current provider?
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May 21, 2009
I'm wondering if you can tell me something about your experience with a host/server in a different country or overseas.
My webpage will be mostly frequented by Australians.
What do you think is the advantage and the disadvantage of having a host in your own country and having one overseas?
I'm thinking about stability, traffic speed, peak hours in different time zones, customer service, ....
What are your experiences?
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Aug 3, 2008
I was with Blue Host and their support and service was pretty bad. Servers going down all the time, and chat support was terrible. Then I moved to Host Monster and received the same kind of service/support. I later then figured out that Blue Host and Host Monster is runned by the same people. For example, I opened up a tech support ticket with Host Monster and then they replied signing their signature with Blue Host. So I got the same service: terrible tech support and servers kept going down. Now I'm looking for a new web hosting. I a few people here gave Host Gator some good reviews. I hope Host Gator is not run be the same people that runs Blue Host and Host Monster.
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Jul 8, 2008
Does anyone have a preference for Host Excellence compared to Blue Host?
Do you think their basic offers are the same?
This is for just a couple of simple domains and sites to be hosted.
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May 27, 2008
with this being my first website goddady's website tonight or there blog site plan seem pretty good as I do not know how to build a professional looking website nor do I have a knowledge of HTML. Are there other hosts that offer better services such as these?
Also I would want to register with 1&1 as to register privately is free but with godaddy it costs around $15 and I've heard of godaddy stealing persons domains when they haven't even expired yet i.e. familyAlbum.com?
Is it allowed for instance to register my domain name with 1&1 and host my site with godaddy?
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