My Experience (Start Logic/Known Host)
Jul 22, 2008
About one year ago, I decided to setup a wiki for a speech and debate club. Being a complete rookie, I fell for one of the fake review sites and chose start logic. After all... the ad said that the web hosting plans were mediwiki compatible.
With a lot of learning on my part, I managed to get mediawiki installed only to find out that light usage by just myself and my daughters would cause the website to stop working due to a "max number of querries exceeded" error. There was no way that this could be used for an entire club! Support from Start Logic was slow and basically limited to... "yup, that's the limit"... might I offer you a VPS?
My wife had already set up the club website using Start Logic, so I did not want to move her to new technology so qiuckly. So I purchased a separate VPS... but with known host, because I was not going to reward a Start Logic for what I felt was false advertising.
Support from Known Host has been fast and understanding, even as I'm learning and ask some ocassionaly clueless questions. In a year of usage, I have not had any downtime and performance has been great.
One year later, I have taught my wife to use a new web authoring package for the club web site... and canceling my Start Logic account.
Known Host - Two thumbs up!
Start Logic - Two thumbs down!
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Mar 13, 2008
I found this forum from a friend at DP. I told her what was happening to me, and she suggested that I lay it all out here.
I wanted to try to make a site maybe 3-4 months ago, so I looked for a web host. I chose [url]
All was well until maybe 2 weeks ago. Every page that relied on a mysql database began loading very slowly. These are WP blogs. I waited a few days and contacted support @ Start Logic. They said it would have to go to level 2 tech support, but they would get an answer/ fix within 24 hours.
After 4 days, I had not heard from them. So I went to their online chat tech support for an answer. After 1.5 hours of waiting, I reached customer service. The lady began by telling me that I needed to mail them some screen shots of the problem. Then she put me on hold and came back with this auto response:
Harriet Anderson: I apologize for any inconvenience this has caused you.
Harriet Anderson: Our Network Operations team is aware of the MySQL issues which is responsible for the slow running Web site. To find a fast alternative, we have already set-up a new team of Engineers who will only be monitoring the load on the MySQL servers.
Harriet Anderson: Upgrades could be the best alternative, but we are actually trying to find the reason behind the cause of the issue. You might have a question about why did it take so long to get this settled. The team had to search each server to trap the account which was using high amount of server resources. We have now found the cause of the issue and it was only because of few customers the load on our MySQL server was very high.
Harriet Anderson: These customers were utilizing very high amount of the server resources. Now that we have deactivated the scripts and accounts of these customers, you will not find irregular disturbance while accessing your Web site. To improve the performance, we will be adding more hardware which should actually help the current servers in boosting the server performance.
I told her that I needed someone with particular knowledge to contact me. I told her that my sites that use the databases are now worthless, and that it is not getting better. It is now taking 20 seconds to 4 minutes to load a page that is on a database.
For pages that aren't, they load in less than a second. That was maybe 3 days ago, and no one from start logic has contacted me.
My friend at DP is a computer guru. She says that StartLogic is full of *hit taking 2 weeks to find the cause of my msql being slow. I don't know one way or the other.
Please tell me: does something not seem right? I'm not happy at all, and I feel like I am being cheated. 2 weeks ago all was well. Now I'm screwed, and they are not responding with solutions. What do I do?
The effected domains are in my sig.
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Mar 27, 2007
I want to know that can I start a female celebs wallpapers site using a shared host or should I use vps or share a dedicated server from start?
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Jul 27, 2008
I used Web Hosting Talk to help me choose a shared web server and the choice I made was Hawk Host.
I just want to say I have had nothing but positive experiences with Hawk Host in the two months I have had it. No down times, no slow downs. Nothing.
Today (a Sunday afternoon) I had a problem with a Moodle course I am running on Hawk Host. This turns out to be a problem not with anything at Hawk Host, but with Moodle itself. I didn't know that at the time, though, so I turned in a trouble ticket at Hawk Host.
Within an hour -- remember, it's a *Sunday afternoon*, Tony had not only gotten back to me via e-mail, he had implemented a solution that is going to solve the biggest aspects of the problem until I can get things resolved with Moodle itself.
I had to come back here to share my experience. I don't post a lot of forum messages at any of the forums I visit, but I read a lot. This time, however, I simply had to write about this. I do not think it is possible to provide better customer service than I have received at Hawk Host.
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Dec 7, 2006
my setup to start:
I've got two servers is two different locations.
one of them, the master server ( we'll call server A ), runs a large web site with a lot of content and a mysql server.
I've setup another server ( we'll call server B ), that is completely in sync with server A, both mysql and all data using mysql replication and rsync for data.
also I've setup round robin dns, which is also working correctly.
Now, my question is:
if server A goes down, and server B picks up after it.
how can i get those changes that were made on server B back in sync with server A when it comes back up. example, a use uploads files, or posts/edits/deletes data from mysql.
how should i handle this?
any ideas would be great, I'm sort on stuck on this one for the moment.
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May 2, 2007
If I want to apply a rule if (Condition A and (Condition B OR Condition C)) is true, will the following work?
RewriteCond Condition A
RewriteCond Condition B [OR]
RewriteCond Condition C
Or will the following?
RewriteCond Condition B [OR]
RewriteCond Condition C
RewriteCond Condition A
Or neither? Or both?
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May 11, 2009
I'd appreciate if you can point out some links, or if anyone is willing to help me for a fee, we can talk about it.
I have a web application called MyApp
- Each MyApp user has 5gb hosting, and a web interface to manage their files.
- Therefore MyApp user gets a user account on linux machine and has access to only one directory /repo/usr/<user_id> and nowhere else. (suexec?)
- If that MyApp user creates a subdomain from any folder inside his home folder (he can do that using web interface), that folder is readable by www-data user not writable.
- That myapp user is able to mount/unmount his own ftp drives using curlftpfs.
- In short, users can only mess with their own files and they have no access nor rights to any other file that is outside of their home dir.
In short, this is a kind of hosting company server setup. Right now, we will have to manage all this from -only- one powerful server.
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Jan 22, 2007
Has anyone done any comparisons between these companies.
I've tried reaching out to each and plan to do follow-ups .
3 calls, 2 phone convos with Postini and the local rep still has not called me back to discuss their offerings.
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Aug 1, 2007
Its now 8 days and Newista (Some Logic Inc) is neither providing any support nor ending downtime of my sites.
Tickets submitted but no reply at all.
Is there any alive representative of above sucked web hosting company to answer ?
Newista -[url]
Some Logic - [url]
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Dec 8, 2007
I did a search and found a few threads, mostly dating back 4+ years... Has anyone had any recent experience with WestHost.com? I'm looking at their "Holiday Package" - Anyone have any opinions or thoughts on it?
[url]
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Oct 2, 2007
Recently left a big corporate job and started my own consulting firm in the area of human resources/employee benefits. Right now, my technology consists of a laptop with online backup through Carbonite. I am ILLITERATE when it comes to technology, so bear with me please....
BackgroundThe business plan calls for growth by adding a small number of employees, starting with an assistant, along with working with independent contractors. These will each need to have access to the files that now reside on my hard drive. I don't anticipate more than 6 people (employees and/or contractors, combined) in the first year.
In addition to the shared access described above, I would need to be sure that the environment where files are stored is highly secure, and that I can grant access to files to some people and not others.
In addition to the above, I need to ensure that all the data are backed up routinely.
Employees/contractors will likely not be in the same office location where I am located, and some (most) may work from a home office.
My assistant, when hired, may/may not be in my office. Regardless, (s)he will need to have access to (and make changes to) my contacts and calendar in outlook. In addition, (s)he will need to be able to read and send emails on my behalf.
AT&T, as part of my advertising with them in the Yellow Pages, is developing (and will host) my website. Included in their service will be email boxes (up to 20) with my domain name.
Business Need
Based on these points, I figured I needed to buy a server, so I've been talking with Dell. Of course, they'll sell me a server and they have a relationship with All Covered who will install it and make sure its operational.
But after talking wtih Dell, I learned that there was something called managed hosting, colocated hosting, dedicated hosting, and shared hosting. I called Rackspace, they said they would be overkill for what I needed and referred me to Mosso. Mosso said the same thing, and sent me to this site.
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Jan 30, 2007
i install APF and config conf file but i have a problem for start APF :
root@server [~]# /usr/local/sbin/apf -r
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
Development mode enabled !; firewall will fluch every 5 minutes.
Unable to load iptable module (ip_tables), abroting
i check APF status : apf -t
Firewall offline
i install apf and config conf file
for Start APF?
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Nov 9, 2007
about Xen to build some VPS for internal usage. Where should I start? www.xen.org?
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Sep 19, 2007
While i have loads a experience running servers remotely, I know to start my own ISP is a bit more costly and involves things like rack servers, temperature controled rooms and BANDWIDTH.
I have handle on 1st two, ( and yes htings like insurance and a store are looked after )
What i need are a list of T3 providers that I can contact about purchasing a dedicated T3 line for our store. While the location isn't yet set in stone and i may in fact look at a existing computer store owner who may be open to the idea already.
The company will host local websites, and others websites.
AND allow for reselling on a lessor level and include at least 6 others who host game servers.
With these 6 the T3 line will probably be almost half used, so the ISP must be scalable for growth.
The thing i need in nut shell are pricing on a T3 line of my own in or close to downtown Oshawa Ontario, Canada
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Jul 12, 2007
How can link to my mysql , if I make tables?
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Jun 4, 2008
I am unable to start apf firewall in openvz vps, i have following error:
root@server [~/apf-0.9.6-3]# /usr/local/sbin/apf -s
apf(9352): {glob} activating firewall
apf(9405): {glob} unable to load iptables module (ip_tables), aborting.
apf(9352): {glob} firewall initalized
apf(9352): {glob} fast load snapshot saved
How can resolve this issu?
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Jan 27, 2009
we have a vps server and someone did what I would call a calling card attack, thankfully.
It is a stock kubuntu os with stock apache. Root passwords for everything have been changed to our own
Somehow they logged into kubuntu as root and changed the htpasswd in usr/passwords (changed to protect the password).
Then since they changed the htpasswd they were able to log into phpmyadmin and changed the admin password in the database.
I'm pretty sure I know who did it and he is teaching us a lesson which I respect but he will not comunicate with us.
We have hourly snapshots of our vps and we need to know how they are getting in. See my sig and click on the hotspot login.
Looking at the sudoers there is the Defaults line that we suspect as a means to get in.
We have a great php etc... app but it is either Apache or kubuntu that they can get in.
I would like to learn about what needs to be done about security but where do I start?
Can someone help me look for something that would allow the attack?
I'm a php guy and it is not a mysql injection attack nor is it an xss attack.
I am not a kubuntu / server security guy and now need your advice.
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Jun 4, 2007
root@xxxx[~]# service iptables status
Firewall is stopped.
root@xxxx[~]# service iptables start
Flushing firewall rules: [ OK ]
Setting chains to policy ACCEPT: filter [ OK ]
Unloading iptables modules: [ OK ]
root@xxxx[~]# service iptables status
Firewall is stopped.
why not iptables don't start ?
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Apr 23, 2009
i create a template for xen ( hypervm ) from jailtime site. now i install iptables , but iptables do not work and when i enter " service iptables restart" , iptables do not start. ( i check it from "service iptables status" )
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Jun 2, 2009
So basicly I got a vps and am using lxadmin *renamed* and with ssh and lxadmin the lighthttpd wont start and it is installed under the centos hostinabox distro.
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May 25, 2009
By mistake I have kill ssh. And I can not connect to my server. I've plesk cp. How cna I restart ssh daemon.
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May 23, 2009
I'll buy a unmanaged VPS. Which softwares must I install? For security, which software do you recomend me?
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Jul 14, 2009
tdot:/# /etc/init.d/mysql start
Starting MySQL database server: mysqld.
.
.
.
.
...failed or took more than 6s.
Please take a look at the syslog.
/usr/bin/mysqladmin: connect to server at 'localhost' failed
error: 'Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)'
Check that mysqld is running and that the socket: '/var/run/mysqld/mysqld.sock' exists!
tdot:/#
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Jul 1, 2009
I have a VPS server, i installed and configure csf, but wonder if i reboot my server the csf would close the connection, or wont work...
so i remmeber how but i really forget and cannot remmber how to enable the csf on the vps start up..
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Jun 18, 2008
I spent all my afternoon on this but I couldn't managed to solve this problem out. Hope someone knows the solution for this one.
I've chrooted Apache and now it won't start. I try to run it with chroot /chroot/httpd httpd and it doesn't start but instead enters a single error in a error log. Something about permission being denied and apr_proc_detach constant. The best part is that I managed to run it flawlessly on an another server, but on this one it won't start. If I start it with -X parameter then it runs fine. Has anyone came across this error before? What libraries I should put in chroot environment to avoid the apr_proc_detach permission denied error?
On another computer it runs without problems, so I believe it's problem me not including all the necessary libraries in the environment (I included everything on the ldd /usr/sbin/httpd list).
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Jul 9, 2008
I have installed CSF on my VPS and when I try and start it I get, anyone know what going on and how to fix it, or pass info on to my host.
iptables: Unknown error 18446744073709551615
LOG tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 limit: avg 30/min burst 5 LOG flags 0 level 4 prefix `Firewall: *TCP_IN Blocked* '
Error: iptables command [/sbin/iptables -v -A LOGDROPIN -p tcp -m limit --limit 30/m --limit-burst 5 -j LOG --log-prefix 'Firewall: *TCP_IN Blocked* '] failed, at line 211
Full ready out
Restarting csf...
Flushing chain `INPUT'
Flushing chain `FORWARD'
Flushing chain `OUTPUT'
Restarting bandmin acctboth chains for cPanel
ACCEPT all opt -- in lo out * 0.0.0.0/0 -> 0.0.0.0/0
ACCEPT all opt -- in * out lo 0.0.0.0/0 -> 0.0.0.0/0
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:67
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:67
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:68
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:68
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:111
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:111
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:113
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:113
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpts:135:139
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpts:135:139
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:445
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:445
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:513
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:513
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:520
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:520
iptables: Unknown error 18446744073709551615
LOG tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 limit: avg 30/min burst 5 LOG flags 0 level 4 prefix `Firewall: *TCP_IN Blocked* '
Error: iptables command [/sbin/iptables -v -A LOGDROPIN -p tcp -m limit --limit 30/m --limit-burst 5 -j LOG --log-prefix 'Firewall: *TCP_IN Blocked* '] failed, at line 211
...Done.
Restarting lfd...
Stopping lfd:[ OK ]
[ OK ]
Starting lfd:[ OK ]
...Done.
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Aug 11, 2008
My goal is to offer US, German, and Singapore/HK VPNs. What steps must be taken to achieve this?
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Aug 19, 2008
I've supposedly set APF firewall to start at boot time, by doing something like:
chkconfig --levels 2345 apf on
However i have my reservations to weather it is actually starting, its set to block port 80, after boot if i try and access it, the connection will get refused straight away, however if i go and manually start APF then try and access again, it will take a while, like its ignoring the connection attempt (which is good).
How could I check if APF is actually running?
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Feb 5, 2008
what should I prepare to start colocating.
thinking about colocating soon.
But since I don't have any idea of how and what should I prepare for colocating, I hold my thought first.
So, do I need to but a server and sent it to DC? Or does all this are dealt with DC themself?
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Oct 30, 2008
The MS DNS server in one of my Windows 2003 server does not start. When I try to start the server, I get the error Not enough storage available to complete this operation. I have enough of space and memory available in the server and all the other services are working fine. What could be the issue and what is the solution for this?
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