I did a search and found a few threads, mostly dating back 4+ years... Has anyone had any recent experience with WestHost.com? I'm looking at their "Holiday Package" - Anyone have any opinions or thoughts on it?
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Couple days ago all of a sudden my host that I've been with for years all of a sudden went down the drain. Why? Supposedly, my site was used for spam? Stupid. They are "trying" to compile my database and files, but I DOUBT that will happen.
With an already 24 hour downtime. I am receiving a lot of emails and phone calls on site. I need my community to get back up asap! So I guess it's time to find a new host.
I need a RECOMMENDATION on a westcoast host that will provide me with great customer service and the requirements I need to run my community.
Must handle vBulletin real well, have the requirements I need, and have great customer service.
This is a local forum, which is why I would like to be on a Westcoast Host.
About one year ago, I decided to setup a wiki for a speech and debate club. Being a complete rookie, I fell for one of the fake review sites and chose start logic. After all... the ad said that the web hosting plans were mediwiki compatible.
With a lot of learning on my part, I managed to get mediawiki installed only to find out that light usage by just myself and my daughters would cause the website to stop working due to a "max number of querries exceeded" error. There was no way that this could be used for an entire club! Support from Start Logic was slow and basically limited to... "yup, that's the limit"... might I offer you a VPS?
My wife had already set up the club website using Start Logic, so I did not want to move her to new technology so qiuckly. So I purchased a separate VPS... but with known host, because I was not going to reward a Start Logic for what I felt was false advertising.
Support from Known Host has been fast and understanding, even as I'm learning and ask some ocassionaly clueless questions. In a year of usage, I have not had any downtime and performance has been great.
One year later, I have taught my wife to use a new web authoring package for the club web site... and canceling my Start Logic account.
Known Host - Two thumbs up!
Start Logic - Two thumbs down!
I used Web Hosting Talk to help me choose a shared web server and the choice I made was Hawk Host.
I just want to say I have had nothing but positive experiences with Hawk Host in the two months I have had it. No down times, no slow downs. Nothing.
Today (a Sunday afternoon) I had a problem with a Moodle course I am running on Hawk Host. This turns out to be a problem not with anything at Hawk Host, but with Moodle itself. I didn't know that at the time, though, so I turned in a trouble ticket at Hawk Host.
Within an hour -- remember, it's a *Sunday afternoon*, Tony had not only gotten back to me via e-mail, he had implemented a solution that is going to solve the biggest aspects of the problem until I can get things resolved with Moodle itself.
I had to come back here to share my experience. I don't post a lot of forum messages at any of the forums I visit, but I read a lot. This time, however, I simply had to write about this. I do not think it is possible to provide better customer service than I have received at Hawk Host.
1. data center in west USA like California
2. in windows OS
3. guaranteed RAM 512MB and above
4. bandwidth 200G/m and above
5. disk space, 10G is more than enough...
We are looking for recommendations on a Tier 1 hosting facility similiar to Rackspace but on the West Coast.
Our requirement would be ;
approx 20 dedicated servers
Centos OS
OS install to Platform only - no OS support
solid bandwidth and connectivity
100% Network Uptime Guarantee
30 Minute Hardware Replacement SLA
I am hunting for a Westcoast, Windows VPS solution. The closer to San Jose, the better.
A 30 day guarantee would be great also!
I am really not sure if the location is effecting to speed. I am chooing a provider for colo'ing few servers. I know each region has very good providers (in both services and network, from reviews on WHT), but
- from the west coast to central, the latency difference is around 30 - 40ms
- from the central to the east coast, the latency difference is around 30ms
so, if I go with a provider in west coast, it really saves me 60-70ms latency from my area. However, someone likes gnax in east coast using Route Science, that's advertised to help to get the better routes.
I dont see any in west coast using RS or FCP. So, should I go
- with a "normal" provider (I mean network without RS or FCP equipments) in west coast,
- or with a provider with RS/FCP in any place?
Is the location really effecting to performance?
Who in 5851 West Side Ave (Switch and Data facility) in North Bergen, NJ does half cabinets? Looking to get my hands on a half cab with 20amps. I know of AMC, already contacted them.
View 3 Replies View RelatedWe're running a couple of servers and daily we use an r1soft provider to move the data to the mid west. Our servers are at WebNX and we are also looking for a data backup point in the west coast to make sure we can maintain another snapshot of our data.
We are looking for a rsync provider in the west coast - I have checked out rsyncpalace and their machines are at WebNX and we are looking to keep our data in a different data center.
Any leads on a good reliable rsync provider in the west coast?
I was looking at the offer section and I found that there is limited choices for providers that is on the west coast. I am just looking for simple and cheap server to run on directadmin for my adult site but I can't seem to be able to find one. Anyone knows of any decent providers in the west?
View 5 Replies View RelatedWhich colo facility in West Coast using NTT in their upstreams?
View 9 Replies View RelatedI am looking at getting some Qwest bandwidth at 200 Paul, San Francisco. Not being too familar with Qwest's network and as part of evaluating that decision I did some testing to see how the routes/latency looked from various points on the Internet and from our other data centers. For pretty much all the testing I did from the major tier 1/2 networks, Qwest has great peering in places you would expect resulting is decent routes and low latency.
The strange thing is that the one exception is routes from Level 3. As an example, traffic from various Northern California points on Level 3's network to a test IP on Qwest's network in Sunnyvale all go via Denver to connect to Qwest and then back to the Bay Area. For LA originating traffic, it goves via Dallas. Same thing for Seattle that is going via Denver.
Hard to imagine these two tier 1 providers don't peer at any location on the west coast at all? Is this typical between these two or is there some temporary outage right now? Or is there some peering spat going on between them?
Seems pretty silly for traffic to go 3,000 miles between points that are only 10 miles apart!
Here is an example of the route to a test IP sunnyvale.speedtest.qwest.net (205.171.214.185):
1 vlan89.csw3.SanJose1.Level3.net (4.68.18.190) 0 msec
vlan79.csw2.SanJose1.Level3.net (4.68.18.126) 0 msec
vlan99.csw4.SanJose1.Level3.net (4.68.18.254) 0 msec
2 ae-62-62.ebr2.SanJose1.Level3.net (4.69.134.209) 216 msec
ae-82-82.ebr2.SanJose1.Level3.net (4.69.134.217) 4 msec
ae-72-72.ebr2.SanJose1.Level3.net (4.69.134.213) 204 msec
3 ae-3.ebr1.Denver1.Level3.net (4.69.132.58) 204 msec 200 msec 204 msec
4 ae-11-51.car1.Denver1.Level3.net (4.68.107.6) 224 msec
ae-11-55.car1.Denver1.Level3.net (4.68.107.134) 212 msec *
5 dvr-brdr-01.inet.qwest.net (63.146.26.133) [AS209 {ASN-QWEST}] 24 msec 28 msec 28 msec
6 dvr-core-01.inet.qwest.net (205.171.10.54) [AS209 {ASN-QWEST}] 24 msec 24 msec 28 msec
7 * * *
8 svl-svcs-01.inet.qwest.net (205.171.214.98) [AS209 {ASN-QWEST}] 28 msec 28 msec 28 msec
9 svl-speedtest-01.inet.qwest.net (205.171.214.185) [AS209 {ASN-QWEST}] 28 msec 28 msec 28 msec
Anyone have experiences with using Qwest bandwidth in Northern California they care to share?
I'm colo'ing my first server, and I'm a little nervous about sending my server to the mainland (I'm in Hawaii) for colo. I was looking at Pacific Rack, and also at iWeb. Can anybody comment on these or recommend anybody else? I just need very basic 1U colo.
Dependability and low ping times from Hawaii are my main priorities. Preferably something that Time Warner is tied into since most Hawaii residents use Road Runner cable modems.
I'm going to be running a dedicated zimbra server.
if having servers on the East coast vs the West coast would give significantly better speeds for those people accessing sites from Europe?
We have servers in Texas and someone trying to sell us on a CDN (content delivery network) showed us numbers where it was taking 4-5x longer for someone from Europe to download a file. We want our sites to be faster for Europeans so I was wondering if moving to the East coast would help.
does anybody know a cheap dedicated server in US (west coast) or Asia region. The price should be arround $40 per month. no setup or less than $50.
Server is for DNS, SNMP monitoring and some backup data only. Minimum requirement are 512MB+, small CPU, 80GB/120GB+ HDD and 200GB+ Traffic should be enough for it. More than 1 IP, remote power and Gentoo Linux is preferred.
I had searched in the past but it seeams that companies like vrtservers/theplanet/etc. will have much higher prices right now as a half year before. I know there were one for $29-$39 in SJ or LA depending on the RAM/HDD/IP but I don't remember which company it was.
But in general it seams that servers in Europe (NL, Germany, ...) will be much cheaper right now with much more support and features like RemotePower, more IP addresses, ...
I am curious which location in the US is better for serving traffic to Asia / SE Asia?
I assume it would need to cross either the Pacific or Atlantic ocean?
Does anyone know who all is actually on net at Sabey Intergate East and Intergate West in Tukwila, WA?
Intergate West is 12101 Tukwila International Blvd, Tukwila, Wa, 98168
Intergate East is 3311 - 3511 S. 120th Place, Tukwila, WA 98168
I already know I can get Internap, MZIMA, Savvis, MFN, TWT, NTT, Level3 and Integra. Not sure who else is in those two campuses?
1st i need to thanks to all the members of singlehop,they realy woreking hard,support great i opened 40 tickets in month all resloved in time,also there ticket responce is less than 15min some time less than 5min,now i became one of there member in there family.
i had zero downtime,there network was very good it realy solid one.
Easr or West Singlehop is Best
I'm configuring a website for a client who has moved their web hosting to downtownhost, but is keeping their email hosting with their current provider. They do not want to configure an MX entry on DTH to autoforward email back to their current provider because they don't want their email to pass through DTH.
In order to do this, do I keep the nameserver entries on the current provider the same, and configure an http redirect to point to DTH? Or is there something else I should configure on the current provider?
I'm wondering if you can tell me something about your experience with a host/server in a different country or overseas.
My webpage will be mostly frequented by Australians.
What do you think is the advantage and the disadvantage of having a host in your own country and having one overseas?
I'm thinking about stability, traffic speed, peak hours in different time zones, customer service, ....
What are your experiences?
I was with Blue Host and their support and service was pretty bad. Servers going down all the time, and chat support was terrible. Then I moved to Host Monster and received the same kind of service/support. I later then figured out that Blue Host and Host Monster is runned by the same people. For example, I opened up a tech support ticket with Host Monster and then they replied signing their signature with Blue Host. So I got the same service: terrible tech support and servers kept going down. Now I'm looking for a new web hosting. I a few people here gave Host Gator some good reviews. I hope Host Gator is not run be the same people that runs Blue Host and Host Monster.
View 15 Replies View RelatedDoes anyone have a preference for Host Excellence compared to Blue Host?
Do you think their basic offers are the same?
This is for just a couple of simple domains and sites to be hosted.
with this being my first website goddady's website tonight or there blog site plan seem pretty good as I do not know how to build a professional looking website nor do I have a knowledge of HTML. Are there other hosts that offer better services such as these?
Also I would want to register with 1&1 as to register privately is free but with godaddy it costs around $15 and I've heard of godaddy stealing persons domains when they haven't even expired yet i.e. familyAlbum.com?
Is it allowed for instance to register my domain name with 1&1 and host my site with godaddy?
I thought I would try the new "cloud" VPS service that WestHost is using to handle all their VPS customers now.
First, if you have a billing issue, expect at least a two day response time. I have had two questions for the billing department. The first was handled in two days with great apologies from the responder on the length of time it took to get back to me. I sent a followup ticket to the same billing department -- that was two days ago and still no response. So obviously, the apology was not genuine or they wouldn't have let it happen again.
Just wanted to make sure everyone understands that:
1) VPS.net has no refund policy in place. No refunds. I asked for one only one day after signing up, and the response is no refunds period.
2) My other hosting experiences allowed me to keep the same base price I signed up for as long as I maintained the hosting account with them. Not VPS.net. Pricing will change at their whim. If you sign up in April, you will receive a huge increase in May. Yeah, they say they "may" have some coupons or something in the future, but hey -- how can you budget your hosting expenses if you don't know what they will be exactly?
I have had accounts with a lot of hosting companies in my many years in this industry, but none as uncustomer friendly as VPS.net -- and its such a shame since their shared hosting sister company -- WestHost -- is famous for their customer service and friendliness.
This is a lesson for everyone, regardless of the type of hosting you're looking for, ALWAYS do your homework first!
I'm a bit embarrassed to admit it, but in March I signed up with a hosting company based solely on the claims on their website, and their wonderful presales responses to my questions. The company is M6.net.
It started off well enough, sales responded to my list of about 20 questions, and I received my reply during the weekend, which impressed me because I thought I was going to wait until the following Monday to hear back from them. I signed up for their Designer plan, which offers 200gb storage, and 1.2tb of bandwidth, with a max of 17 websites.
I signed up for the account and waited. No account setup confirmation email, nothing. So I submitted a support ticket, and it was resolved quickly. So I'm on my way now. I'm a .Net developer, so the first thing I notice is that .Net is disabled on my account. So I submit a support ticket, it was resolved within an hour.
So now I go about checking on all the other things that are supposed to be included with the account, one of which was smartermail. It was setup using hoarde. So I submit a support ticket. Along the way, there were 3 or 4 other things that I noticed that weren't setup right and needed to be corrected, so I submitted support tickets. This was all on day 1.
Unlike the first 2 issues, rather than hearing that it's resolved, for all my subsequent tickets I get a response telling me that my issue has been escalated to level3. I don't know what that means because there's no explanation included, but I figure it must mean that my tickets are important.
I don't hear anything back the first day, which is acceptable, because my requests obviously require more attention than my first tickets. So the next day (day 2), I submit another ticket inquiring about the status of all my outstanding tickets. I get a reply telling me that they are working on them.
All of day 2 passes with no resolution on what should be fairly simple fixes. Day 3 rolls around, and that's when I started getting annoyed. I submitted, you guessed it, a support ticket asking for a status, and I get the same reply, "they are working on them". At this point I'm getting really irritated so I decided to call them to see what was going on.
This was where I started to see the light. A man answered the phone, I could barely understand him because he had a heavy accent (which is no problem in and of itself) but there was also a lot of background noise that sounded like a tv. He answered and mumbled a company name that I could not understand, but it was not "M6", when I replied to him "Oh, I'm sorry, I was trying to reach M6 tech support", he stammered a bit and said something to the effect of "Oh, yes, right, this is M6, can I help you?". To which I replied "No, I really don't think you can", and I hung up.
I had a sinking feeling in my gut, because I realized at that point what a mistake I had made. It was then that I started researching them and found one blistering negative review after another. So on day 3 I submitted a ticket (my last one I might add) and requested that they cancel my account and issue my refund per their 30-day money back guarantee.
I've yet to see the refund.
The fact that you're reading this shows that you're already doing the right thing. Read reviews, weigh the good against the bad, especially watch for hosts who care enough to log on and rebut negative reviews, and ask lots of questions here on WHT.
I've been using Xilo.net for just over a year now using a reseller account but the time has come to expand to a dedicated server. The level of support I've received from Xilo hasn't been 100% fantastic and my account is sometimes offline for one reason or another - impacting my sites.
I was just wondering if anyone else has any experience with Xilo and if so what your thoughts are on them? I read the other post from last year about Xilo being useless in setting up a VPN but just wondered if anyone else has dealt with them since?
I'm really not sure whether or not to stay with Xilo for a dedicated server or to move on.
I have recently ordered webhosting on not so well known 3fn webhosting company. The reason why I decided for them is because I had some money on my webmoney account, and I needed new webhosting (they accept webmoney payment).
I decided to go for starter plan to test their quality of service, because they didnt want to give me test account, although their site says they offer them. When my account was set up, it all seemed good - I got Plesk which I prefer over cPanel, etc. But when I connected to ftp server I noticed the server isnt that fast as its supposed to be.
After a few days server speed started to annoy me. My website went offline so frequently so that I couldnt belive. I told the admin im unsatisfied with hosting speed, any their uptime - he said they're going to fix it (or something like that).
Website worked fine after a few minutes, but then it went offline again. Today I wanted to access some files I host on my webserver from school, but I noticed the site was offline again.
I sent complaint to them by email and told them my website uptime is only like 60%, and got no response.
I havent been so dissapointed for a long time..
I was looking for a windows reseller plan. I researched lots and found mochahost. They seemed to have a good deal and had all the features I wanted. Anyway, I signed up and immediately requested that they add ClientExec to my account. (Extra $4/month).
After a few hours I received a welcome email and all was good, but no info on ClientExec. I contacted tech support through their chat program (which appears to always be a guy named "Tod"). He told me I needed to open a separate ticket for it. So I did that.
After 24 HOURS, I received a response telling me they generated an invoice that I need to pay. Which I did right away. The response also told me that I needed to re-open the support ticket after I paid for it so they would know to turn on ClientExec for me. The only problem is the ticket was already open.??
I waited about 6 hours and then I contacted "Tod" in tech support again via chat. He told me to open another ticket letting them know I paid, which I did, now 48 HOURS AGO.
No response at all. I contacted "Tod" again right now and he can't help at all. In fact he told me to open another ticket. lol.
I did read some bad stuff about Mochahost, and now Im pretty worried. If I ever need support for my customers I can't wait 48 hours for a response.
Do you have some experiences with Lunarpages.com ?
I purchased win host and I have some negative experiences with them at this time.
I bought their hosting 8 months ago and they are simply jerk for hosting a big site on their shared hosting plans. Now I have transfered my domains to one.com which is very good for huge traffic sites.
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