421 Message From (IP) Temporarily Deferred
Jul 15, 2008
I am opening this thread to complain about Yahoo mail issues with our ISP. Its been a month that we are having problems trying to send e-mail to Yahoo accounts.
First of all we are a Web Hosting company in Brazil and the IP that they blocked only host our main domain maxihost.com.br. We dont send bulk ou spam e-mails, we only send invoices and support replies to their accounts.
The logs from our mail servers when trying to e-mail them is below,
Code:
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1KHPUv-0007rp-0r
delivering 1KHPUv-0007rp-0r
Connecting to g.mx.mail.yahoo.com [209.191.88.239]:25 ... connected
SMTP<< 421 Message from (189.1.169.32) temporarily deferred - 4.16.50. Please refer to [url]
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host g.mx.mail.yahoo.com [209.191.88.239]: 421 Message from (189.1.169.32) temporarily deferred - 4.16.50. Please refer to [url]
Note that I already filled out the form
[url]telling them I am an ISP and I do not send any e-mail spam for their accounts, although every time I fill it I get an automatic/canned e-mail from their system with the following content,
Code:
Hello Guillherme,
Thank you for writing to Yahoo! Mail.
Please note that if you are not the mail server administrator for the
mail server(s) affected, we encourage you to contact the administrator
so they can address the possible issues regarding mailings from the mail
server. We also appreciate your report as your input helps us to
identify ways to constantly maintain and improve our service. We
apologize for any inconvenience this has caused you.
If you notice any further difficulties when delivering to Yahoo! Mail
accounts, after waiting a reasonable amount of time, please let us know
by replying directly to this email. However please note the following:
If you are receiving the error code "421 Message from x.x.x.x
temporarily deferred" or "451 Message temporarily deferred - 4.16.50" in
your SMTP logs, this indicates that the message you attempted to send
was not accepted by Yahoo! Mail servers. It is not a permanent error;
your system will automatically re-try later. If, after attempting to
deliver to Yahoo! and receive the 4.16.50 error repeatedly and conform
to the best sending practices outlined in the following page, we
encourage you to apply for prioritized sending at the link below.
Recommended Best Practices:
[url]
Prioritized Delivery (Please note that this form can also be used by
senders whose mailings are being directed to the Bulk Folder):
[url]
If you are receiving a separate error than that above, please provide
the text of any error messages you may have received. Also, providing
the specific IP address of the mail server that experienced the delivery
issue will help us to troubleshoot the issue more efficiently.
For assistance with delivery issues to Yahoo! Mail, please visit:
[url]
We appreciate your patience while we work to improve and maintain our
service.
Thank you again for contacting Yahoo! Mail. Your case number for this
issue is 50943856. Please reference it in all future communication about
this particular issue.
Regards,
James
Yahoo! Customer Care
50943856
For assistance with all Yahoo! services please visit:
[url]
When I try to reply to that e-mail I get an error back.
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Nov 16, 2007
I am tired of fighting yahoo and their horrible email policies.
I have some users that run contests and send weekly mailers to a large number of users on yahoo.. Well every time they send out their mailers (keep in mind they are not spam) yahoo decides to greylist our servers. I guess this is yahoo's way of attempting to block spam but then why is our "non spam" mail being deferred?
I am just really tired of having 10k emails in my mail que that are retrying throughout the day because yahoo deferred them. It's causing higher server loads and wasted bandwidth.
The error messages read:
Please refer to[url]
So I go there.. make sure we are following their communist guidelines, and fill out the form only to be greeted with an automated response. Nothing else from yahoo, evidently they want $25/hr to fix the issue.. Extortion!
Todays dilbert is spot on...
[url]
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Jun 2, 2008
i started experiencing inconsistencies in mail delivery, getting only 50-60% of all mail.
I have php that generates confirmation emails that are later sent to administrator.
I know that php part is working fine but when it comes to sendmail we have a problem.
Jun 2 12:19:14 xxxxxx sendmail[32659]: m52GJDRo032659: to=xxxxxxxxxxxxx@comcast.net, delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=47870, relay=[127.0.0.1] [127.0.0.1], dsn=4.0.0, stat=Deferred: Connection reset by [127.0.0.1]
the last part " stat=Deferred: Connection reset" is where i think the problem is.
What can be the reason for connection reset?
just in case here is my top
CPU states: cpu user nice system irq softirq iowait idle
total 148.4% 0.0% 10.8% 0.0% 0.0% 0.4% 240.0%
cpu00 69.0% 0.0% 3.8% 0.0% 0.0% 0.8% 26.2%
cpu01 2.4% 0.0% 0.2% 0.0% 0.0% 0.0% 97.3%
cpu02 81.1% 0.0% 4.7% 0.0% 0.0% 0.0% 14.1%
cpu03 33.4% 0.0% 4.1% 0.0% 0.0% 0.0% 62.4%
Mem: 8145108k av, 8106476k used, 38632k free, 0k shrd, 161608k buff
5953912k active, 1030824k inactive
Swap: 8385912k av, 36392k used, 8349520k free 4294528k cached
PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME CPU COMMAND
1 root 16 0 1412 464 412 S 0.0 0.0 0:00 2 init
5568 root 16 0 1468 508 432 S 0.0 0.0 0:00 0 syslogd
5579 root 16 0 3680 1004 764 S 0.0 0.0 0:00 2 sshd
5720 root 15 0 1456 540 464 S 0.0 0.0 0:00 3 crond
5732 root 16 0 2380 524 428 S 0.0 0.0 0:00 0 saslauthd
23757 root 15 0 25584 12M 6872 S 0.0 0.1 0:00 0 httpd
28283 root 16 0 6880 1860 1476 R 0.0 0.0 0:00 1 sshd
29847 root 15 0 2080 1212 996 S 0.0 0.0 0:00 1 bash
3243 root 16 0 2068 1016 876 S 0.0 0.0 0:00 3 mysqld_safe
3276 mysql 15 0 115M 57M 1976 S 0.0 0.7 0:00 0 mysqld
26198 root 20 5 8076 3280 2308 S N 0.0 0.0 0:00 3 sendmail.or
30686 root 20 5 8080 3280 2308 S N 0.0 0.0 0:00 0 sendmail.or
3554 root 20 5 8076 3280 2308 S N 0.0 0.0 0:00 0 sendmail.or
4052 root 20 5 8080 3280 2308 S N 0.0 0.0 0:00 0 sendmail.or
5738 root 21 5 8080 3280 2308 S N 0.0 0.0 0:00 3 sendmail.or
5901 root 21 5 8080 3280 2308 S N 0.0 0.0 0:00 1 sendmail.or
8101 root 20 5 8076 3280 2308 S N 0.0 0.0 0:00 0 sendmail.or
17802 root 16 0 4744 720 620 S 0.0 0.0 0:00 0 spamass-milter
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Mar 3, 2008
2008-03-03 12:45:31 [6069] 1JWFfG-0001Zt-2z <= nursesfn@classiceurocars.com H=(dom.voliacable.com) [77.123.215.163]:1280 I=[xxx.xxx.xx.xx]:25 P=esmtp S=3053 id=01c87e38$b16c6b00$a3d77b4d@nursesfn T="The more dedicated you are, the sooner you will see results. We look forward to your success!" from <nursesfn@classiceurocars.com> for localuser@localdomain.com ....
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OR
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One particular server I have out of a few (same data center / network) is acting up network wise. The server load is minimal, so its not that. The NOC confirmed no network issues either, which makes sense since its one server out of about 4 that have this issue. All have the same exact specs, o/s, Cpanel, etc.
root@server [/etc]# mii-tool
eth0: negotiated 100baseTx-FD, link ok
SIOCGMIIPHY on 'eth1' failed: Resource temporarily unavailable
Tracert/ping from dnsstuff.com to the server IP is normal. A couple other servers I lease (100% identical configuration) work just fine.Kernel
Linux 2.6.9-78.0.1.ELsmp #1 SMPFirewall
Quote:
TCP IN
20,21,25,26,53,80,110,143,443,465,953,993,995,2077,2078,2083,2087,2095,2096,3306
TCP OUT
20,21,25,37,43,53,80,110,113,443,587,873,953,2087,2089,2703,3306
UDP IN
20,21,53,953
UDP OUT
20,21,53,113,123,873,953,6277Confirmed, resolvers in resolv.conf are correct.
ICMP IN = 1
root@server [~]# traceroute dnsstuff.com
traceroute to dnsstuff.com (75.125.82.162), 30 hops max, 38 byte packets
1 xxxxxx (xxxxxx) 0.757 ms 0.507 ms 0.503 ms
2 ge2-11.coreswa.cf.teamnet.net (xxx.xxx.6.57) 0.325 ms 0.321 ms 0.290 ms
3 ge0-1.border2.cf.teamnet.net (xxx.xxx.1.130) 0.270 ms 0.359 ms 0.312 ms
4 border1.p6-3.teamtech-8.ext1.dal.pnap.net (216.52.189.157) 18.190 ms 18.059 ms 18.896 ms
5 core3.tge5-2-bbnet2.ext1.dal.pnap.net (216.52.191.98) 108.819 ms 18.796 ms 18.916 ms
6 207.88.185.73.ptr.us.xo.net (207.88.185.73) 18.548 ms 18.495 ms 18.464 ms
7 65.106.4.233.ptr.us.xo.net (65.106.4.233) 18.553 ms 18.215 ms 18.349 ms
8 * * *
9 * po-1.r02.dllstx09.us.bb.gin.ntt.net (129.250.2.154) 18.361 ms 19.005 ms
10 xe-4-4.r03.dllstx09.us.ce.gin.ntt.net (157.238.225.6) 18.750 ms 18.473 ms 18.342 ms
11 et1-1.ibr01.hstntx2.theplanet.com (70.87.253.50) 26.666 ms 24.172 ms 23.806 ms
12 po1.car03.hstntx2.theplanet.com (74.55.252.74) 24.387 ms 24.525 ms 24.244 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * *
Quote:
root@server [/etc]# netstat -ntu | awk '{print $5}' | cut -d: -f1 | sort | uniq -c | sort -nr |more
36 127.0.0.1
26 198.53.156.181
17
14 200.91.165.130
12 200.91.165.129
10 76.255.78.120
10 204.253.133.10
7 190.68.25.222
7 139.18.199.2
root@server [/etc]# ethtool eth0
Settings for eth0:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised auto-negotiation: Yes
Speed: 100Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: d
Wake-on: d
Link detected: yes
root@server [/etc]# sysreport
Traceback (most recent call last):
File "/usr/sbin/sysreport", line 31, in ?
import sos.policyredhat
ImportError: No module named sos.policyredhat
root@server [/etc]# cat modprobe.conf
alias eth0 bnx2
alias eth1 bnx2
alias scsi_hostadapter mptbase
alias scsi_hostadapter1 mptscsi
alias scsi_hostadapter2 mptfc
alias scsi_hostadapter3 mptspi
alias scsi_hostadapter4 mptsas
alias scsi_hostadapter5 mptscsih
alias usb-controller ehci-hcd
alias usb-controller1 uhci-hcd
root@server [/etc]# modinfo bnx2
filename: /lib/modules/2.6.9-78.0.1.ELsmp/kernel/drivers/net/bnx2.ko
author: Michael Chan <mchan@broadcom.com>
description: Broadcom NetXtreme II BCM5706/5708 Driver
license: GPL
version: 1.6.9 478DCC31494367381918DC4
parm: disable_msiisable Message Signaled Interrupt (MSI)
vermagic: 2.6.9-78.0.1.ELsmp SMP 686 REGPARM 4KSTACKS gcc-3.4
depends:
alias: pci:v000014E4d0000164Asv0000103Csd00003101bc*sc*i*
alias: pci:v000014E4d0000164Asv0000103Csd00003106bc*sc*i*
alias: pci:v000014E4d0000164Asv*sd*bc*sc*i*
alias: pci:v000014E4d0000164Csv*sd*bc*sc*i*
alias: pci:v000014E4d000016AAsv0000103Csd00003102bc*sc*i*
alias: pci:v000014E4d000016AAsv*sd*bc*sc*i*
alias: pci:v000014E4d000016ACsv*sd*bc*sc*i*
alias: pci:v000014E4d00001639sv*sd*bc*sc*i*
alias: pci:v000014E4d0000163Asv*sd*bc*sc*i*
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Code:
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