E-mails Are Getting Marked As Spam
Jul 24, 2009
One of my e-mail addresses - steve@acme.ie - is regularly marked as spam. My mail server is not blacklisted. My e-mails are always plaintext, and only sometimes have URLs in them.
Looking at my mail server health everything looks ok except for what I assume are reverse DNS entries for my domain. So I'm guessing this is the problem.
So...
1. Do I need to ask my hosting company (I have a dedicated server with the planet) to set up reverse DNS entries for all my domains, or can I do this manually? Note I use my own DNS server, I do not use the hosting company's DNS server.
2. Will it be a problem that all my domains (dublinjobs.ie, acme.ie, etc.) use the same IP?
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May 22, 2009
One of my clients is trying to send an email to someone who has barracuda spam filter on their systems. the spam filter is rejecting the email and marking the IP address as poor.
The IP address that it is rejecting is not the address of the SMTP server but the PC address (Outlook client). is this normal to check the client pc IP address and not the SMTP server?
The response from the spam filter includes a link to check the IP address which reports the IP address status as "poor".
The problem is this IP address is a dynamic IP assigned by the clients ISP. I tried a couple of IP addresses within the same subnet and they all seem to be marked as poor.
Does anyone have any suggestions on how I can fix this issue?? I have included the (masked) response from the spam filter below:
Code:
From: Mail Delivery System [mailto:Mailer-Daemon@my.webhostsserver.com]
Sent: 21 May 2009 12:51
To: clientemail@clientdomain.com
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
to@emailaddress.com
SMTP error from remote mail server after end of data:
host mail3.emailaddress.com [193.XX.XXX.91]: 554 Service unavailable; Client
host [my.webhostserver.com] blocked using Barracuda Reputation;
[url]
------ This is a copy of the message, including all the headers. ------
Return-path: <clientemail@clientdomain.com>
Received: from [82.XXX.XXX142] (helo=JohnD)
by my.webhostsserver.com with esmtpa (Exim 4.69)
(envelope-from <clientemail@clientdomain.com>)
id 1M76nq-0002SF-Jh; Thu, 21 May 2009 11:51:17 +0000
From: "John Doe" <clientemail@clientdomain.com>
To: "'Paul Smith'" <to@emailaddress.com>
Cc: "'Someone Else'" <someoneelse@adomain.com>
Subject: Week commencing the 30th June
Date: Thu, 21 May 2009 12:51:09 +0100
Message-ID: <003601c9da0a$7365a865$5a30f920$@jdoe@clientdomain.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0037_01C9DA12.D53A1060"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcnaCm5j32za/IgbRHavuUl2ZVBwWA==
Content-Language: en-gb
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Apr 16, 2008
I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.
(all domain names below are just example names)
Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.
In orange.com dns settings are as follows.
Code:
80.111.11.11 / 24PTRorange.com
orange.com.NSns1.mysite.com.
orange.com.NSns2.mysite.com.
orange.com.A80.111.11.11
orange.com.MX (10)mail.mysite.com.
orange.com.TXTv=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
ftp.orange.com.CNAMEorange.com.
mail.orange.com.A80.111.11.11
webmail.orange.com.A80.111.11.11
www.orange.com.CNAMEorange.com.
80.111.11.11 is dedicated ip for orange.com.
The PROBLEM:
The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...
I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.
I want to create a spf record or make somthing so the emails does not marked as spam.
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Feb 23, 2008
i have a issue on my WHM/Cpanel Linux Server. I have hosted few vbulletin and IPB forums. Problem is that, when someone REGISTERS the CONFIRMATION email is sent to JUNK/SPAM in Hotmail and Yahoo email boxes.
I have noted that The Confirmation emails sent from many other servers are NOT MARKED as spam by Yahoo and Hotmail email accounts.
But the mails sent from My servers are marked as SPAM by default.
I have pasted the headers below:
Here are headers
Mails sent from this server works fine.
Received-SPF: pass (google.com: domain of webmaster@vbulletin.org designates 209.62.16.134 as permitted sender) client-ip=209.62.16.134;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of webmaster@vbulletin.org designates 209.62.16.134 as permitted sender) smtp.mail=webmaster@vbulletin.org
Mails sent from this server are sent to SPAM folder by default:
Received-SPF: neutral (google.com: 66.90.101.249 is neither permitted nor denied by domain of zahidon_4u@yahoo.com) client-ip=66.90.101.249;
Authentication-Results: mx.google.com; spf=neutral (google.com: 66.90.101.249 is neither permitted nor denied by domain of zahidon_4u@yahoo.com) smtp.mail=zahidon_4u@yahoo.com
One thing i am sure is there is something that needs to be fixed in WHM. Some option but i am not sure of that.
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Apr 24, 2008
I have a Cpanel VPS and suddenly most of the emails that are sent from scripts are marked with ***SPAM*** in the title
Does any one know why and which option I can select not to have this?
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Feb 27, 2007
I just installed the latest version of PHPList (Email manager program) on our client's dedicated server. The dedicated server is using Linux with Apache and PHP version 4.4.4.
When I try to subscribe to the newsletter I am suppose to receive a confirmation email.
Unfortunately my company's email host blocks this email thinking it's spam and I so I never receive the confirmation email. I then installed the exact same version of PHPList on a shared server with Linux, Apache, and PHP 4.4.4. Using this setup I received the confirmation email.
So it seems like the server is the problem and not the software. The IP address of the dedicated server is not blacklisted. Actually the IP address just came into existence in January 2007.
It really makes no sense to me why emails coming from the dedicated server are marked spam, but emails coming from the shared server are fine. Both servers are hosted by Hostgator.
I am clueless as to what action to take next. Are there any server settings that could fix this problem? Any ideas is greatly appreciated.
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Feb 7, 2007
I have a client on my server from ThePlanet. That client sends a newsletter once a week to about 50,000 recipients with a program that i built. The list was purchased from a company that sells targeted directory listings.
Each email has a very clear opt out link, and one click takes them off the list. There is also a direct link to the contact form, as well as the information of the company sending the mass emails (me). This should satisfy all regulatory requirements to comply with existing laws.
Now, these emails have been sent once a week for about a month now. Today, ThePlanet issued a support ticket entitled "Abuse: Spam Source". It seems that there was a problem from aol, and one of the emails was redacted.
Reading through ThePlanet terms of service, it seems that they only allow closed system mass mailings. So now I am faced with a problem, because I have a client who expects to send out emails next week with a system i built, and I have a hosting provider that is demanding some sort of "proof" that these emails are solicited.
For the record, this newsletter isn't junk spam like selling viagra or pumping a stock. It is a free weekly summary of significant new york appellate cases, and it has been very well received by the attorneys on the mailing list. There have been ridiculously few opt outs ( < 2%), and there have been literally *hundreds* of emails coming back to show their gratitude for the free service. Not even one comment has been negative.
So what can I do now? A significant number of attorneys on this list are expecting the newsletter, but it cant be sent due to this problem.
The best that I could come up with so far is to send an "Opt in" mass email, where users must click the link to opt in, and everyone else would be removed from the mass email. I could then use the unique keys used for opt ins as "proof" for ThePlanet that the emails are solicited.
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Aug 5, 2007
my perfectly legitimate emails are being marked as spam. I have no clue why. I run postfix, all hostnames are supposedly configured correctly.
Here's the headers
Quote:
Delivered-To: email@mapletip.com
Received: by 10.114.121.9 with SMTP id t9cs693254wac;
Sat, 4 Aug 2007 18:44:05 -0700 (PDT)
Received: by 10.90.54.4 with SMTP id c4mr3981359aga.1186278245304;
Sat, 04 Aug 2007 18:44:05 -0700 (PDT)
Return-Path: <email@mapletip.com>
Received: from localhost.localdomain (251.102.232.72.static.reverse.ltdomains.com [72.232.102.251])
by mx.google.com with ESMTP id 6si5888223agb.2007.08.04.18.44.04;
Sat, 04 Aug 2007 18:44:05 -0700 (PDT)
Received-SPF: pass (google.com: domain of emailsupport@mapletip.com designates 72.232.102.251 as permitted sender)
Received: from www.mapletip.com (localhost.localdomain [127.0.0.1])
by localhost.localdomain (Postfix) with ESMTP id 7AB1448224
for <life@mapletip.com>; Sat, 4 Aug 2007 20:44:23 -0500 (CDT)
Date: Sat, 4 Aug 2007 20:44:23 -0500
To: test@mapletip.com
From: MapleTip Email Support <email@mapletip.com>
Reply-to: email@mapletip.com
Subject: MapleTip Site - Question
Message-ID: <8ceb3a16956f9d6e147d3c4f81ca0747@www.mapletip.com>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="iso-8859-1"
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Apr 16, 2008
I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.
(all domain names below are just example names)
Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.
In mysite2.com dns settings are as follows.
Code:
80.111.11.11 / 24PTRorange.com
orange.com.NSns1.mysite.com.
orange.com.NSns2.mysite.com.
orange.com.A80.111.11.11
orange.com.MX (10)mail.mysite.com.
orange.com.TXTv=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
ftp.orange.com.CNAMEorange.com.
mail.orange.com.A80.111.11.11
webmail.orange.com.A80.111.11.11
www.orange.com.CNAMEorange.com.
80.111.11.11 is dedicated ip for orange.com.
The PROBLEM:
The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...
I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.
I want to create a spf record or make somthing so the emails does not marked as spam.
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Apr 2, 2015
I am dealing with a situation which i cannot understand. I am running an website for a resort and occasionally i am sending e-mail stop the people who book villas using the website. By occasionally i mean last year i sent 2 e-mail campaigns with a proper spam score.
However, at this moment, even the e-mails that i receive from the website's contact form arrive as Junk into Gmail for example.
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Apr 28, 2009
Hi folks I am also facing with the Google Spam Issue the header of sample email sent by a form is as follows. Is there anything wrong in this header. I don't understand why the emails are marked spam?
Code: ....
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Nov 4, 2008
Issues sending mail to Yahoo, and mail getting marked as spam, Whats a good solution? ...
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May 4, 2008
We have tried fixing this problem, but its not working..
Our IP: 66.212.18.238 is sending mails to spam box.., It doesn't seem to be blacklisted..
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Apr 7, 2007
i own my dedicated server. every mail that i send via whm, or even via my php script, goes to SPAM box of yahoo/google,...
(also i setted up REPLY-TO header in my php script)
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Jul 30, 2009
All the mail sent from your server is going into the JUNK folder of other servers, such as Hotmail, GMail, Yahoo,etc, not reaching the inbox What are the steps needs to be taken to prevent mails going JUNK folder
IP not Blacklisted
SPF record Present
Domain key Present
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Aug 27, 2007
I am using Merak Mail server 8.0.3 (Windows). From past 2 - 3 days many of my users are complaining their genuine mails are going to spam. The value set for antispam is 5 i.e. if antispam value is above it is detected as spam else not spam.
But from past few days which ever genuine mail is detected as spam I have found an very uncommon thing in it. It shows '10.4 FH_HAS_X Has X: header'
The SpamAssassin table shows the following information:
Content analysis details: (16.34 points, 5.00 required)
pts rule name description
---- ---------------------- --------------------------------------------------
0.1 HTML_MESSAGE HTML included in message
0.1 HTML_TAG_EXISTS_TBODY HTML has "tbody" tag
2.2 DEAR_SOMETHING Contains 'Dear (something)'
2.4 BAYES_80 Bayesian spam probability is 80 to 90%
0.0 NO_RDNS2 Sending MTA has no reverse DNS
10.4 FH_HAS_X Has X: header
1.1 SARE_HEAD_MIME_INVALID SARE_HEAD_MIME_INVALID Invalid mime version
0.1 SARE_HEAD_HDR_XMS SARE_HEAD_HDR_XMS Message headers used whic
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Sep 27, 2007
I just realised that there is too many failure notice mail goes out from my server. All of those ones are spam.
1-) How can i understand how they are being sent? I mean from which domain or smtp etc.
2-) Is there a way to filter especially failure notice mails sent out from server?
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Oct 31, 2008
I have enabled domainkeys in the mail server and all the emails going out of the server are signed by domainkeys. Yahoo confirms the domainkeys as verified for each message sent to their servers. However, Yahoo still delivers the emails to the spam folder instead of the inbox. I have done the domainkeys setup only an hour ago. Does Yahoo take time to recognize the sender server as genuine and deliver all the emails to the inbox or is there some other reason for the emails going to the spam folder? One thing is sure, Yahoo sucks and it sucks big time.
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May 19, 2008
Is this pretty much the default action or do I need to take some steps to get the IP/domain for our mailserver whitelisted?
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Nov 20, 2014
I run a server and have ONLY problems if i am sending mails to domains hosted by google ...
OSUbuntu 12.04.5 LTS
Plesk version12.0.18 Update #24, last updated at Nov 20, 2014 06:32 AM
Here a little bit about my configuration:
a) I have set a Reverse DNS (xyz.mydomain1.com) - My hostname!
b) i run 4 domains on this server (mydomain1, mydomain2, mydomain3, mydomain4)
c) my DNS settings are made by myself in my Domain Provider account
d) i also set SPF records and i use Domain Keys
Everything works like a charm but following now the outputs with my problems:
Here is my postconf -n output:
Code:
root@shamu:/etc/postfix# postconf -n
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
append_dot_mydomain = no
[Code] ....
Now I sending a email from my domain2.tld and google rejects this email ...
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Apr 5, 2009
I have a table that is showing
MySQL Error: 145 (Table './dollarpt_ptc/flinks' is marked as crashed and should be repaired)
I've repaired it via
mysqlcheck --repair --all-databases
that didn't work. I've tried
find /var/lib/mysql/* -name *MYI |xargs myisamchk -o -r
as well with no luck.
I then dropped the table and I still get the message. I know it's using the correct database, so any help would be appreciated.
It's like there is a table where this data is kept, but I've looked and can't find anything.
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Jan 30, 2007
I am trying to start mysql but i am getting the following error
MySQL manager or server PID file could not be found! [FAILED]
Starting MySQL................................... [FAILED]
I checked my hostname.err file in /var/lib/mysql and this is the error message it shows.
070130 17:59:41 mysqld started
070130 17:59:42 [ERROR] /usr/sbin/mysqld: Table './mysql/user' is marked as crashed and should be repaired
070130 17:59:42 [ERROR] /usr/sbin/mysqld: Table './mysql/user' is marked as crashed and should be repaired
070130 17:59:42 [ERROR] Fatal error: Can't open and lock privilege tables: Table './mysql/user' is marked as crashed and should be repaired
070130 17:59:42 mysqld ended
how I would repair that to get mysql to start again?
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