Beware Of Hostmedia Selling "company"
Jun 10, 2008Seems he gave up on the 419 when he came to america and now is doing other scams ....
View 4 RepliesSeems he gave up on the 419 when he came to america and now is doing other scams ....
View 4 Repliesour contract is suppose to end by APril 10 but they terminate their services without any notice and on my first week with them our database was corrupted for at least 3 times so i had to back up and upload and at exactly 12AM ph down, we experienced downtime services for so many times.
i am very much disappointed with the way this hosting provider has treated me. I am very patient with them eventhough they gave me very poor service, i still stay with them but despite of it, they terminated the services without any prior notice. I hope that none of our collegues shall experience the same and that is the very reason i am sending this message to serve as a warning to all of us.
Does anyone sell (lease/rent etc) individual Blades as dedicated servers? I'm planning to branch into more rack dense colo services and wondered what the WHT opinion on this matter is.
The way I see it, blades offer more redundancy, quicker provisioning and replacement in cases of failure, and lower costs, all of which would be passed to the customers.
I would of course fully disclose the fact that they are blades, just wondering if it would matter to any buyers..
If you sell a site with a database, what happens with the hosting? Does the buyer keep the same hosting or do they get their own and transfer the site?
View 9 Replies View RelatedI update the corporate website for my company. Our server is IIS and when I need a 301, I have to send a request to IT to do it, as our pages are static .html and .shtml (SSI) and using javascript redirects is not ideal for SEO.
A redesign we're going to be deploying, will include the shuffling of several pages/directories and redirecting of quite a few URL's. This fact alone seems to provide a good argument convincing IT that this is a good idea. From what I've read here and elsewhere, heliontech's solution seems to be the way to go.
Since this is 3rd party, I'm looking to have further leverage to explain my case on behalf of using this. Are there benchmarks and data that support the reliability of this method versus the straight MS stuff?
Also, I'm not real tech savvy on the server end, but I was told that our corporate site and application sites may reside on the same box and that applying the ISAPI rewrite would affect those as well. This would obviously make it a "no sell" with my IT colleagues.
Would sites residing on the same server be globally affected by the ISAPI? If so, is there a way to circumvent this and just set the ISAPI for the one site?
I am planning to offer vps hosting but im wondering if its a good idea to start offering vps?
View 14 Replies View RelatedI am doing some part-time work for a small web design company that is hoping to get some extra revenue by selling hosting to its customers after it designs the sites for them.
They wanted to know what I thought about it, and so far I've said that it seems like getting a dedicated server (from a larger provider) for about $200/month would be a good fit. If they charged $20/month then they'd make it up after only about 10 customers, and they have many more than that. And with a dedicated server they could put a lot more than 10 accounts on the site.
The thing they're worried about is having to actually administer all those accounts. The sense is that their clients are pretty low maintenance, but if you give one malicious user an FTP account into the server, they are (understandably) worried about that person's ability to affect the entire server.
The dedicated server provider I have in mind provides WHM/cPanel for a relatively small fee, and my thought is that this could address that problem.
So (having only used WHM/cPanel in passing myself), what I'm wondering is, is this the sort of thing where they could give users access simply by giving their customers a cPanel account, and not worry too much about security or configuration (keeping in mind that the dedicated host also has security people working)?
I have a somewhat unusual question for a hosting forum, but it seems to fit here reasonably well. I figure that anyone who does colo would know about buying and selling servers.
Right now, I have a very high-end system, basically a Sun V40z:
[url]
It is fully configured with processors, memory, but only has a single hard drive currently. The system comes with a built in management processor and OS; from the console you can boot/restart the server, check which DIMMs or processors are working (or failed), etc. It has been barely used, and is in mint condition.
I'm thinking about selling it, because I'd prefer a smaller, more compact server.
Where do you guys go to sell servers? Based on listings here, the server seems to sell in the range of 20K, with a warranty of sorts (30 days):
[url]
Obviously, I can provide no warranty, but I have pretty much the same configuration.
It's meant to be a pretty high-end database server, and I just don't need this many horsepower.
I am selling e-book on howtolearnmath.com
Currently I am using ebookpro.com
If I use PDF, how can I know others won't just download my e-book for free?
Ipower - blatant over selling, trying to kick me off with fake TOS
I am currently being ignored on live chat with Ipower.
They issued me with possibly the stupidest TOS violation imaginable. They claimed that I am using my web space for storing files which is not allowed - it must be site content. The links to the files are public on the site. They have admitted, actually admitted, that the TOS is fake. Yet they have just suspended my directories.
The real reason is because they are over selling disk space. Our contract gives me 2 Tb and I am daring to use 25% of that space. They have told me - straight out - they want me off their server because I am using too much of what I paid for.
Why do web hosts like Ipower believe that they can just ignore the law like this? It is false advertising, fraud and breach of contract. They have expressed their contempt for the law in plain English. What is it with these people? Why must I sue them to have this blatantly stupid matter resolved?
We are interested to buy different C class IPs so we can host many related sites on the same server. Our hosting provider does not sell different C class IPs. I wanted to know if there is anyway to buy IP addresses from somewhere else, lets say from other hosting companies, or private providers, who would forward the IP to our server. Did you ever hear of such service?
Does any one want to offer us this serivce?
They seem to sell or help you get Provider Independent IP space and AS numbers, is this a scam or is it something allowed by ARIN?
View 5 Replies View RelatedHostGator is the worst hosting company ever. They took my website down in November 2006 without notice because they claimed my site used 11% of the CPU. The support department told me they would send me a .tar file of my site and a mysql export within one week which I told them was unacceptale because the site has paid advertisers (not Google Adsense) and I already had another dedicated server with PEER1 to move the site in question to immediately. After several hours of tying up their phone support, they finally relinquished and put the .tar file in an ftp for me to download. I told them cancel my account immediately and do not bill my credit card again.
OK, I had my site back up in several hours, and thought I was done with them for good, but they have continued to bill my credit card $29.95 per month since the incedent. I have called support and they said I needed to log into CPanel and cancel my account from there, however, they locked me out of Cpanel. I told them I was going to do a chargeback on the fraudulent billing and their representative stated they would file a judgment against me with the credit bureaus if I reversed the charges.
Here we are, now in April 2007 and they are still continuing to bill me for an account they cancelled and I have no recourse at this point but to do a chargeback through Bank of America for the 5 months they have billed me since I have not been on their service.
I have an impeccable credit rating and it is the absolute most dispicable act I've ever seen from an internet company since AOL pulled the same trick on me back in 1995.
I urge anybody reading this to never have any dealings with HostGator or you will seriously regret it.
The Planet used to be great. All the people that made them great left for softlayer.
The Planet support now runs the gamut from mediocre to bad. But their billing policies are atrocious. They add charges to your service without you ordering it. They promise to refund you but don't. And when you cancel, they bill you anyway. When you call, they will admit their mistake. They will claim to refund you, but then don't.
It's a nightmare. So far Softlayer is as good or even better than The Planet used to be.
When you cancel with The Planet, make sure to change your credit card number so they can't charge you. If you are contemplating hosting with them, don't. Everything good you heard about them was true, but only because of the people who left for Softlayer.
I have been with VPS4LESS for quite some time and in the beginning they were quite good, helpful and the service was really good for the price. They had occasional downtime and all but I wasn't complaining as simply you get what you pay for (and I wasn't hosting anything critical back then).
Because I had a few VPSs with them I decided to cancel some as I wasn't using them anymore. I opened a support ticket and next thing I know; they have managed to DELETE MY VPS AND ALL THE BACKUP FILES accidentally and I have lost all my work and web sites stored on that server for good.
I am lost for words now, seriously. How can you misread something this important and CRUCIAL!
Just thought I'd let you all know as you may be tempted for their offers: DON'T DO BUSINESS WITH THEM, THEY WILL LOSE YOUR FILES!
I have had the hardest time contacting pc-core.net and I just wanted to share my experiences with everyone. I ordered a dual-xeon 2.8ghz from pc-core.net last month. The first 20 days of service were fantastic, all of my support issues were handled promptly and with okay results. Afterwords things quickly went downhill. My server disconnected me from SSH about every 1 - 2 minutes. Every attempt I made to contact this company failed; numerous support tickets, 3 phone calls, 10 e-mails (All of which are down by the way. I get mail not sent errors for every one.). After a few days of dealing with this frustration I decided to attempt another support ticket (Don't try their live support system as they apparently never use it.). After many login attempts and a few recover password attempts I found that my account was either suspended or deleted. Just great, because I did not realize I was on a paypal subscription and had just been billed for this server. I immediately attempted every possible means to contact this company for a refund, including the phone number listed on their paypal account (This number doesn't even have an answering machine. I assumed it was because they were tired of hearing all of the complaints their dedicated customers were leaving.). Yesterday I received an e-mail stating my server would now be managed by burst.net. I received no warnings or prior e-mails, it was just spontaneous. After logging in to my burst.net account, another attempt for a refund, I found that my invoice had not been paid. I contacted burst.net's customer service and they confirmed my invoice for this month had not been paid. Awesome! After several days of ripping my hair out and being forced to open a Paypal dispute, which I have found can only be used for tangible products, I am still out $79.95.
View 2 Replies View Relatedthenynoc support is ok for me, and the network speed is alright.
When it comes to downtime, not to mention to the previous downtime, but the recent on may, they had been down for about whole day, i then submit cancellations on may 21, because they required at least 14 days notice.
I just couldn't understand why they shutdown my server before my next payment cycle which is on 12th of June, i thought i had pay for whole month?
I signed up with ANR host on September 5. It was stated in the automated receipt email that "You will receive your account information including username, password, and IP address within 24 hours of the receipt of this email if you are paying by credit card. "
3 days later and no account information email. I contact support with my problem and get no reply (on the website they brag about having 3 hour response time). 2 days later I decide I had enough- I send another email with a request to cancel the account and refund my money (there's a 30 money back guarantee).
Still no reply. I send the request again with a different email provider. Still no reply. 8 days after I initially signed up I finally get an email from something that is not a machine. All the emails I sent were finally answered!! Only not, because it's a one line reply asking me what's my domain name (this after I already gave them my username and email).
I send them my domain name. No reply. I send them another cancellation request, this time complete with my domain name. No reply. It's been 16 days since I requested to cancel this account and it's still hasn't been done yet. Looking at their TOS I see that "It is the Clients Responsibility to secure email confirmation from ANRHost. that account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be invoiced."
cute. They can't be reached by phone/fax/mail, just in case you were wondering.
I signed up with Hawkhost and I'm very pleased so far!
Been talking with Hostdime for quite awhile and just like every other company we find advertising "hard to believe deals" they do this because their service stinks. We pre-paid for ip's so that we could order additional servers without having to purchase individual ip's each time. Ordered a server using a promotion from here and it was deployed same day. Wasn't deployed with the ip's we paid for or working login information. So we have a server that we can't login to, isn't on the ip's we paid ahead of time for, and the 24/7 service they advertise doesn't exist. It's been at least 4 hours now since we submitted our ticket regarding these issues and nothing, so 24/7 is just an advertising word to HostDime, they aren't around 24/7 to resolve issues.
So before you do what I did and jump on board with one of these great deals, keep in mind they do NOT have the service the claim to have.
a friend of mine recommended me this Titahost dedicated server.
Fisrt month: i had like 6 or 7 days of downtime, and whenever i asked about it through the Support Tickets they rarely responded, and when they did, it took like 4 days or so.
Second month: right after i paid for my second month, the server went down again. And this time it went down for good, never came back up. I didnt used one single day of the second month, so i asked for a refund through the Support Ticket, and what they did?
They simply closed the ticket.
In the end, Titahost "took" $120 from me
I've been with them for 3 year or so (I don't even remember, it's been that long). They were OK in the beginning, responded within a reasonable time to open tickets, had a user forum, etc. And, of course, the price was pretty good.
But... either they grew too big or it's their last year of school so they're busy with school projects or whatever.
1. We have email outages almost daily in the past month. They have been sporadic in the past 6 months or so. For 10 days in a row, email had a 1.5-2 hour delay. Vonetwork (VON) standard response: "There was a long queue. It should be normal soon." In the meantime, my customers rely very much on their email and are mad at me for these issues.
Their support ticket is a joke (PerlDesk), it always gives you an error after one submit tickets and one never knows whether they've gone through. VON either responds hours (and I do mean hours) later, or don't respond at all. Most of the time, when one ads a note to their response, they don't follow up at all. I always have to open new tickets just to remind them about my tickets which are still open!
Their forum doesn't exist anymore.
Of course I know you'll tell me "move on, what are you waiting for" - that's exactly what I'm going to do (although it's so damn painful to move all my client's sites) but wanted to warn anyone else who gets lured by vonetwork's low prices. It's very true what they say, you get what you pay for.
It could happen to you too!
Quote:
Posted On: Sep 22 2007 04:52 AM
Our sever is not responding to any connections (SSH, http) and .....
Quote:
Posted On: Sep 24 2007 12:10 AM
Hello,
You should now see this issue resolved.
I undertand weekend understaffing but this MINOR issue took about 48 hours to resolve.
So if you needd some toy remote linux machine VPSLAND is a bargain but if you do some business stick to reputable hostings.
I had a server with Ray from colo4jax for several months. The response time were extremely slow (Up to several weeks in some cases). I just want everyone to steer clear of this guy.
I worked for a very reputable company, JWMedia running bored.com and many other websites. We had one server and a backup server with Ray. I also had my personal server which just hosted a few of my websites and development projects.
I parted ways with JWMedia last month, Deciding to do my own thing running my websites. I received an email from Ray stating that JWMedia had a back due balance of $1,000. I directed Ray to the owner, and told him I was no longer working with JWMedia. After a week or so, I noticed my websites were offline on my personal server. Taking my live websites down, and leaving my development projects stranded. I had lost thousands of dollars worth of time.
Ray took my server offline, and notified me that unless I paid the $1,000 back due balance for my employer my server would be wiped clean.
Ofcourse, Not wanting to lose my clients work, My websites and email I paid the bill. I was blackmailed into paying someone elses bill. I'm guessing this is illegal, I'm going to be taking this to small claims now that I have attained all my data off the server.
I just wanted to post this to people who are either with Ray (Be careful, Don't keep live sites here!, Or potential clients)
I noticed he had changed his company name from Colo4Jax to Aeori, I'm guessing there has been some issues in the past, Dealing with Ray is very shady and his business ethics are very disturbing.
Since this epidemic I have moved to TailorMadeServers, Who have been nothing short of excelent. It has been around a month with them and they have very fast response times. They are very very helpful and come highly recommended from me.
Just want to make sure you dont get burnt by ndchost. Not happy with the service I decided to move away from nchost. Before pointing my domain away I sent one of many emails to support and asked them to cancel my services and that I was moving on.
I did this 14 days before the end of the month cycle.. anyway..
The next three months were still billed and I was forced to mention this right here.
I repeatedly sent them a email for a refund because of the cancellation. They have not responded to my emails.
Each time I sent a email a auto ticket did respond.
So there you see, beware of this "company".
I don't know who the heck is running the show over at SITE5.COM But....
I've tried for a few days now to contact their support Dept and have gotten ZERO response from them.
I'm getting free hosting from a friend, who's got a reseller package from these guys. Servers are nice and fast, BUT, my stats are broken. I don't have a flippin' clue how much bandwidth I'm using.
I've contacted support. My host has, zero, zip, nada response.
anyone else noticed this?
Someone needs to tell Site5 to get their act together.
When, after months of efforts, I couldn't get my SiteGround.com account to work my last recourse was to contact my credit card company. With the chargeback complete, SiteGround.com cancelled my account and shut down my website in order to retaliate against me. SiteGround.com is a very mean-spirited company who will pursue you with a sick vigor if they don't get their way (something for nothing.)
You're best bet is to not use SiteGround.com services at all.
I bought 2 shared services from RDosti Hosting.
I send one email to my 670 friends regarding starting of a new yahoo group.
That group was a adult group and email does not contain anything adult content.
R Dosti blocked my both 2 shared services complaining that because i send SPAM thats why they blocked my services.
May i ask sending one email to 670 friends is SPAM enough to block your hosting?
yet another review, yet another VPS burned through because of incompetent sales staff, incompetent DC staff, and even more incompetent network admins.
Since noon, I have been getting alerts off and on that my vps (monitoring, off site support, a few projects) was down. Not a worry, I open a thread here. Now, maybe it's just me, maybe not, but that's not the point. The point is that for 3.5 hours, my VPS with nynoc was down.
Now, I opened a ticket with them about this, giving them the options which were fair:
credit me with a month (reasonable, given my going rate, or the going rate for ANY tech @ hourly rates) and apologize for downtime, or
Refund my $10 credit (overpayment) and I'll find service elsewhere starting Oct. 7th.
Their response? "There was no downtime".
Ok, so they deny downtime, not a surprise, others like to pull the same thing. I show them proof of downtime, to whit, they respond again "There was no downtime".
So, I show them more proof (this time from their own systems). Their response? We're not going to argue, there was no downtime. Immediately after that, they locked my account in WHMCS like little children, and locked me out of my VPS (thankfully I was still able to restart it).
So, is this wrong? nope, not at all. Not UNLESS you're holding someone else's money for services rendered, and refusing to deliver said services.
A bit of an explanation on the 'overpayment' part:
Somehow, when the system created the email subscription link (via paypal), their system created it @ $5.x more than it should be. So, the subscription continued on paying $5 or so more a month , which WHMCS rightfully put in as 'credit'. My thoughts were that I'd let it build up, catch up to a month, and then cancel the subscription, resuming when it was necessary. not a bad idea really.
Now, for the proof here, the same stuff that was shown to them:
Image 1 - From their network and VPS node - shows downtime from approx. noon to approx 3.30
Image 2&3 - My network - same thing
Image 4 - Total downtime today, again , from my network.
So, is it unreasonable to expect individuals reimburse you properly for downtime? Not at all. Consider that the reasonable tech makes $30-50/hr, and 3 hours of sitting and waiting for someone else to come up and deal with the problem, so the tech can resume work. Yeah, that's a bit of a rip off, and it's unrealistic to expect full reimbursement (which I didn't). A month's credit for their screwups is more than reasonable given the amount of time loss.
Is it unreasonable for individuals to expect 'credit' to be paid appropriately? Not at all. Again, if the business didn't want it to be paid appropriately, they should turn it off immediately. If they let it build up, they are responsible for refunding it, in case the customer DOES decide to leave.
This brings us to this:
Is it reasonable for a company to simply 'terminate' service, and lie to the customer because they don't feel like admitting their wrongdoings? Of course no, that's the childish way out.
Taking people's money, early termination of service = theft, no matter how you slice it (and yes, I DID give them a specific termination date if they chose to go that route).
Now, it's back to the grindstone, yet again, trying to find a VPS that is actually respectable, reasonable and well known, while being reasonably priced!
I've used them before and haven't had issues, but recently purchased a $30 server. I paid through paypal and 3 days later still hadn't heard from them. I e-mailed support and billing several times with no response. On the 4th day I put a claim in on paypal. Vectoral responded within 50mins:
* 12/19/2008 11:38 PST - Buyer: I still have not received my server and I've contacted you numerous times about my server and you've failed to respond. If someone e-mails your customer support you respond back. I will take my money elsewhere.
* 12/19/2008 12:29 PST - Seller: The payment is for a service, a dedicated server lease which is also an intangible item and not covered under PP policies, the user was provided with the server but then requested a refund, our TOS states no refunds are possible. This transaction is not covered under the PP buyer protection policy as its a server lease/service/intangible item. Please close case according with the PP policy. Thank you - kind regards, Vectoral Servers - Evrim SAYINKUL
* 12/19/2008 12:29 PST - PayPal: Seller escalated this dispute to a Claim.
" the user was provided with the server but then requested a refund" that line makes me the angriest. They never provided me with my server and haven't responded to ONE support ticket. On top of that they deleted my vectoral login info completely off their site, my e-mail cannot be found.
Their number on [url]is disconnected; also, directory services cannot find them either.
I could careless about $30, but it's ridiculous they won't answer one e-mail, then respond to paypal with details about their TOS.
I'd be VERY careful if you plan on getting a new server through them. It almost feels like they've gone bust or something.
If you have a server through them and wanna cancel because you love me, I'll give the e-mail I used and you can tell them they lost your service because of this. Them losing just one client is worth it to me.
I opened an account as a reseller with DSI hosting. Moved all my accounts over to them.
Within a week of the final move I started getting down times Every night for about half an hour or so. So I dropped them an email kindof hey guys is this some kind of reboot time nightly or what this downtime is making me look bad. After 450 minutes of downtime in the first week of November I get this email from them.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Due to recent employee changes and continuous server attacks we regretfully have to discontinue service.
We can no longer provide reliable customer service and server uptime. All servers will remain up for a period of 10 days from this notice for clients to generate backups and remove their accounts. You should due this ASAP.
Server port 80 is under constant attack and will be kept up as much as possible, all other ports including whm, cpanel, ftp and webmail have been going all along with no interruption (as of today).
There is no easy way to resolve these issues without destroying customer data and assigning new ips or just blocking all server access.
With this being said this is the best solution for our current clients. Please backup and remove all data ASAP.
Regards,
Ryan Gadmin@dsihosting.net
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Now the website says nothing about them closing. In fact everything looks Business as Usual.
I have been doing this a couple of years now mostly just for friends but can only imagine how devestating something like this would be to someone who has quite a few accounts.
Just beware that if you are wanting a host this is not the one to choose.
Just to sum it up, they cancelled by account exactly 46 days after I opened up the account. 45 days is the limit to open a ticket with paypal regarding scams.
So I confronted them here after getting nowhere with their non-existant support.
I got my account enabled.
Now they have throttled my account to 20kb/s. I had a few friends and colleagues test it as well to make sure it was indeed throttled and not just my internet. This was an account that was going at 800kb/s earlier before this incident.
Any ticket I open up now is closed without reply.
These guys are scam artists. They are probably going out of business and I urge others to consider them carefully before giving them your money.
They are also known as circavps.