Ipower - Blatant Over Selling, Trying To Kick Me Off With Fake TOS
Dec 16, 2008
Ipower - blatant over selling, trying to kick me off with fake TOS
I am currently being ignored on live chat with Ipower.
They issued me with possibly the stupidest TOS violation imaginable. They claimed that I am using my web space for storing files which is not allowed - it must be site content. The links to the files are public on the site. They have admitted, actually admitted, that the TOS is fake. Yet they have just suspended my directories.
The real reason is because they are over selling disk space. Our contract gives me 2 Tb and I am daring to use 25% of that space. They have told me - straight out - they want me off their server because I am using too much of what I paid for.
Why do web hosts like Ipower believe that they can just ignore the law like this? It is false advertising, fraud and breach of contract. They have expressed their contempt for the law in plain English. What is it with these people? Why must I sue them to have this blatantly stupid matter resolved?
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Oct 13, 2008
Does anyone sell (lease/rent etc) individual Blades as dedicated servers? I'm planning to branch into more rack dense colo services and wondered what the WHT opinion on this matter is.
The way I see it, blades offer more redundancy, quicker provisioning and replacement in cases of failure, and lower costs, all of which would be passed to the customers.
I would of course fully disclose the fact that they are blades, just wondering if it would matter to any buyers..
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Jul 30, 2008
If you sell a site with a database, what happens with the hosting? Does the buyer keep the same hosting or do they get their own and transfer the site?
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Oct 2, 2007
I update the corporate website for my company. Our server is IIS and when I need a 301, I have to send a request to IT to do it, as our pages are static .html and .shtml (SSI) and using javascript redirects is not ideal for SEO.
A redesign we're going to be deploying, will include the shuffling of several pages/directories and redirecting of quite a few URL's. This fact alone seems to provide a good argument convincing IT that this is a good idea. From what I've read here and elsewhere, heliontech's solution seems to be the way to go.
Since this is 3rd party, I'm looking to have further leverage to explain my case on behalf of using this. Are there benchmarks and data that support the reliability of this method versus the straight MS stuff?
Also, I'm not real tech savvy on the server end, but I was told that our corporate site and application sites may reside on the same box and that applying the ISAPI rewrite would affect those as well. This would obviously make it a "no sell" with my IT colleagues.
Would sites residing on the same server be globally affected by the ISAPI? If so, is there a way to circumvent this and just set the ISAPI for the one site?
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Jul 1, 2008
if anyone knew of anything that maybe could be done to limit this band-width stealing by AVG or are we just going to have to live with this?
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Feb 5, 2008
how is this possible?
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Jul 5, 2008
I am planning to offer vps hosting but im wondering if its a good idea to start offering vps?
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Jul 12, 2007
I am doing some part-time work for a small web design company that is hoping to get some extra revenue by selling hosting to its customers after it designs the sites for them.
They wanted to know what I thought about it, and so far I've said that it seems like getting a dedicated server (from a larger provider) for about $200/month would be a good fit. If they charged $20/month then they'd make it up after only about 10 customers, and they have many more than that. And with a dedicated server they could put a lot more than 10 accounts on the site.
The thing they're worried about is having to actually administer all those accounts. The sense is that their clients are pretty low maintenance, but if you give one malicious user an FTP account into the server, they are (understandably) worried about that person's ability to affect the entire server.
The dedicated server provider I have in mind provides WHM/cPanel for a relatively small fee, and my thought is that this could address that problem.
So (having only used WHM/cPanel in passing myself), what I'm wondering is, is this the sort of thing where they could give users access simply by giving their customers a cPanel account, and not worry too much about security or configuration (keeping in mind that the dedicated host also has security people working)?
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Jun 3, 2007
I have a somewhat unusual question for a hosting forum, but it seems to fit here reasonably well. I figure that anyone who does colo would know about buying and selling servers.
Right now, I have a very high-end system, basically a Sun V40z:
[url]
It is fully configured with processors, memory, but only has a single hard drive currently. The system comes with a built in management processor and OS; from the console you can boot/restart the server, check which DIMMs or processors are working (or failed), etc. It has been barely used, and is in mint condition.
I'm thinking about selling it, because I'd prefer a smaller, more compact server.
Where do you guys go to sell servers? Based on listings here, the server seems to sell in the range of 20K, with a warranty of sorts (30 days):
[url]
Obviously, I can provide no warranty, but I have pretty much the same configuration.
It's meant to be a pretty high-end database server, and I just don't need this many horsepower.
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Apr 27, 2007
I am selling e-book on howtolearnmath.com
Currently I am using ebookpro.com
If I use PDF, how can I know others won't just download my e-book for free?
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Oct 5, 2007
how can i fake the kernel version?
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Feb 9, 2007
I as well as several of our customers have received the following e-mail today. It appears to be a fake e-mail being sent out from security.admin@verisign.com
The e-mail reads:
"Dear FDIC valued Members
Regarding our new security regulations, as a part of our yearly maintenance we have provided a security guard script in the attachment.
So, to secure your websites, please use the attached file and (for UNIX/Linux Based servers) upload the file "guard.php" in: "./public_html" or (for Windows Based servers) in: "./wwwroot" in your site.
If you do not know how to use it, you can use the following instruction:
For Unix/Linux or Windows based websites that use PHP/CGI/PERL/ASP:
1) Download the attachment named "guard.php"
2) Login to your site Control panel.
3) Open "File Manager" window.
4) Go through "Public_html" or "htdocs" (for UNIX/Linux Based servers), but for Windows Based server, please Go through "wwwroot" directory.
5) Choose "Upload Files"
6) Upload the file "guard.php"
7) Check its URL too [url], if it is ok
Thank you for using our services and products. We look forward to providing you with a unique and high quality service.
[url]
There is an attached file called guard.php -- I've attempted to read it, but it appears to be compiled. At this time I am unsure of what the file actually does. Has anyone else received a similar e-mail? Does anyone know what the guard.php file actually does?
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May 15, 2008
We are interested to buy different C class IPs so we can host many related sites on the same server. Our hosting provider does not sell different C class IPs. I wanted to know if there is anyway to buy IP addresses from somewhere else, lets say from other hosting companies, or private providers, who would forward the IP to our server. Did you ever hear of such service?
Does any one want to offer us this serivce?
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Aug 8, 2008
When will that beautiful day come when web hosting companies stop to put up fake storage limits? I am so surprised that all of these actions are legal, and if they aren't legal then I don't understand why there isn't move governance over these things.
I mean, you have a nice and popular company like Media Temple, yet you glance at their usage policy and see this:
Customer may not use hosting account as a remote storage server only. 75% of customer's content files stored on Provider's server must have associated HTML, or PHP files inside the account linking to the content stored on that account.
What is that all about? What kind of legal website would actually use 75GB of storage.
Why doesn't their 100GB limit package have a cheezy star beside it that clearly says "hey, actually you only get 25GB of storage, the rest is just BS and we'll never actually let you use it". What if you buy a can of paint and they say "well, you cannot use this paint for your house, you may only use 25% of it on your house and the rest on your fence". Yea, sounds like a great deal, now I have to buy 4X more paint.
And to counter-act that usage policy, what if I just have an PHP page that is a dynamic directory listing? Isn't that, in essence, a PHP page to which all of the directory content is associated?
Aside from all that, yes I understand the marketing value of big numbers and giving people 100's and 1000's of GB of supposed storage – but how in the hell is that legal?
These companies are charging people for something that is unattainable. Because in 99% of the cases, if you actually use all your disk space, your account will be terminated without notice for some BS reason or because you are using too many processor resources.
Well if you KNOW that using 100GB of disk space will use too many other server resources, why are you selling that quantity of space? Again, it's not actually being sold, it's an illusion, and I absolutely don't understand how it's legal.
Another example would be like, selling a car that can go 500 KM/h but really by the time you reach 400 KM/h you are already out of gas, so you'll never really get to 500 KM/h.
Can they really advertise the car as having a top speed of 500 KM/h? Come on...
Oh and I am not a bitter customer of Media Temple or any other overselling web hosting service, it's just a trend that has been on the rise for some years now and it's really bugging me that somehow all these lies are legal. Next up is "unlimited" web hosting, except you are limited by everything except storage... so yea, not really unlimited. Again... legal?
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Jun 26, 2008
I am very unhappy with Reliablesite. Their servers are down since 48 hours and I feel down. There is no response from the support team. The same happened to the other server as well some days back and they are continously having having hardware issue.
I am just wondering what happened to the marketing blurb that reads:
"Fully Redundant: More uptime starts with multiple backbones of Tier 1 only providers to fail-over servers which kick in instantly."
Where are these fail-over servers and why did they not "kick in instantly" when everything went FUBAR?
The control panel is now just giving the error:
Bad Request (Invalid Hostname)
All of my domains have been down for over 48 hours with either a server error message appearing or an IIS7 "Sites currently being restored. Please see bear with us." message. Every database I have now returns the error message "login failed" for each user as well.
This is an unacceptable amount of downtime, I will now have to list every domain I own and create new users for every database. I find this quite disturbing that I now have an extra amount of work put on me for something that should have been handled by the "fail-over" servers which don't seem to have kicked in at all.
I think they are faking their advertisement of "fail-over" and they should change their name to "Unreliablesite.net".
I think this company's English skills are a bit off when they brag about their "Fully Redundant fail-over servers". Judging from their performance, I think what they were actually trying to say is that their servers are "fell over" servers. You know, the kind of servers keep falling over...again and again.
Sad part about it is they actually believe they're helping people with their lame attempts to explain what the problems are. They are so wrapped up in "damage control" they think their customers are complete idiots and will believe anything they post.
Posts like "25% of the sites should now be working. MySQL and MS SQL databases will be coming back up soon as well. We estimate that the entire move will be complete at 12PM EST June 25th."
What does 25 persent of the sites mean or tell me about when my sites will be up. Twenty-five percent of what?!! Well that was 36 hours ago when they made that claim and many others and they still both down.
All I know is I keep getting Emails from support reading, "It should be fixed now".
Simply accessing the URL reveals that the problem is indeed not fixed. Just a little bit of checking and investigation can go a long way. RSNET, this is getting ridiculous. Please DO NOT send me anymore "it is fixed" Emails until it the problem is actually fixed. I have been patient as and as understanding as I can possibly be through the latest string of outages but my patience is wearing thin. PLEASE just get the sites running again and soon.
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Dec 19, 2007
Is the SAS6iR on a Dell R200 under Linux a real hardware RAID solution or is it a fake-raid setup where the CPU ends up doing all the work? We are just looking at some and deciding if we should go with the onboard or put in a 3Ware 9xxxx
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Jun 8, 2008
A week ago i came across a installation of a fake paypal site on a account i am using on cpanel. The site had the latest wordpress installed on it with nothing else.
I would like to know;
How is it possible to access the account to install the paypal site and how can a person prevents this in the future. i came acros the site by accident and cant check on all my clients sites all the time.
Any advice appreciated
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Jul 19, 2008
Its with exim .
my server send alot of fake emails
31017 titus 18 0 11188 1956 624 D 2 0.0 0:03.98 exim
31132 titus 18 0 11180 1812 504 D 2 0.0 0:00.08 exim
30964 titus 18 0 11180 1812 504 D 1 0.0 0:05.78 exim
30971 titus 18 0 11180 1948 624 D 1 0.0 0:05.58 exim
30981 titus 18 0 11184 1812 504 D 1 0.0 0:05.41 exim
31049 titus 18 0 11192 1812 504 D 1 0.0 0:02.16 exim
30946 titus 18 0 11188 1952 628 D 1 0.0 0:05.96 exim
30951 titus 18 0 11176 1804 504 D 1 0.0 0:05.83 exim
30976 titus 18 0 11180 1952 624 D 1 0.0 0:05.40 exim
31027 titus 18 0 11212 1816 504 D 1 0.0 0:03.76 exim
31044 titus 18 0 11188 1812 504 R 1 0.0 0:02.13 exim
31064 titus 18 0 11180 1808 504 D 1 0.0 0:00.50 exim
31096 titus 18 0 11196 1824 504 R 1 0.0 0:00.45 exim
31102 titus 18 0 11188 1824 504 D 1 0.0 0:00.42 exim
30942 titus 18 0 11184 1952 624 D 1 0.0 0:06.05 exim
31036 titus 18 0 11188 1964 624 D 1 0.0 0:02.22 exim
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Nov 26, 2007
I was checking my error_log today and found thousands of 404 errors for these 2 files:
/flashtalking/ftlocal.html
/doubleclick/DARTIframe.html
I assume they are file requests made from ads on the site.
Right now I've just added those directories and files to appease the error logs, but can I fake their existence somehow without having to clutter up my file structure?
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Jul 29, 2008
They seem to sell or help you get Provider Independent IP space and AS numbers, is this a scam or is it something allowed by ARIN?
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Nov 15, 2003
My friend uses ipowerweb.com's service and it looks pretty good, tell me what you think?
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Feb 19, 2008
We've been with ipower for 5 years and never really had any problems. Their customer service has never been very good but never noticed any down time. Now that they have moved to their new vdeck our site has been down, email has been down and problems with ftp. Have been reading customer reviews on serveral review sites with horror stories. Now we're trying to decide whether to stay and hope they resolve their issues or jump ship.
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Mar 12, 2009
Alright Guys Ipower Is Down,What Do you Guys Make Of This,I think Its Just a minor Glitch and Their gonna Get up Pretty Fast.
What Do you Guys Think?
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May 15, 2006
I visited Cnet.com prior to switch my hosting plan to Ipowerweb, Cnet gave Ipowerweb a Top 10 recommendation and it did help me made up my mind. Well.. It was a huge mistake and now I'm writing formal complains to BBB and the Attorney General. Also, I CC Cnet customer service and urge them to remove Ipowerweb from their recommendation list.
I used to have my domain with register.com and with my pages hosted by hostsave.com for almost 5 years. They're pretty good but a little pricy. So, with only 1/3 of the price, I switched both my domain & hosting to Ipowerweb on 4/7/2006. Normally, you should receive an email notification with username and password within couple hours so you can start to use the CP. But with Ipowerweb, I waited for 3 days and not getting anything, but the domain was transferred (From Register.com). Without any clue, I created a ticket to Ipower requesting the transfer status , the support team gave me a response, which was to have me contact their billing department due to authentication issues. Well, base their instruction, I sent another email to their billing and waited for another 3 days without any response. I just can’t wait any longer, so I called and waited 47 minutes and finally talked to their billing people, said they need a copy of my Visa-card and my Driver license so they can activate my account. Even that sound a little strange and unreasonable, but with a domain down for almost 10 days, I have to do what they ask me to do, so I attached the photo-scan in the return email.. Well, another 3 days passed.. No response !!.. Then I made another call, they claimed that I need to Fax the Photo-scan over instead of emailing (why didn’t they tell me at first place ?) and they gave me a fax number to submit my scan. Well, I tried that number for almost 20 hours (A Modem/Fax Card with automatic dialing for every 5 minutes), for some reason, the fax line was always busy... waited for another 3 days.. Complained over and over but nobody from Ipowerweb even bother to contact me ..
It's now been almost 1.5 month, that I was forced to gave up my domain and to get a new one form my current carrier.. I have to change my email address cause my domain was hijack by Ipowerweb. I sincerely believe they did it on purpose cause there’s no way a company could be so rude and so stupid but still stay in business. Having talking to Ipower People is like talking to a bunch of idiots. Compare with what I'm with now.. Ipower is a joke !!!! … I’m waiting till 6/7/2006 to reclaim my domain back, cause base on ICANN rules, a domain can not be transferred again within 60 days. Even though I know it’s gonna be difficult cause Ipowerweb had my domain locked, but, I’ll still try and I will bring them to court if necessary.
Know what, Just couple of weeks ago, I got an email from Ipowerweb , they asked my to participate a survey and to rank their service level since I've been with them for over a month now, HELLO, GIVE ME A BREAK !!!! ... I CAN NOT even get access to my CP ...
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Jul 18, 2007
I have a VPS hosted through iPower (or more my company does), and it comes with Virtuozzo and Plesk installed. When I started here the VPS was already set up, so I didn't get a say in it. Anyway about a month or so ago I started getting just random errors in Plesk when trying to set up Mailman. I shrugged it off at the time because I was busy designing a website. Now however I have a staggering list of errors, and 2+weeks and 8+ contacts (Live online, phone, and email) with iPower, things are only worse then when they started. So, for your enjoyment, is a sample of our email conversation, copied and pasted from my inbox. Let's just say LiquidWeb got an email from me today, I'd pay double what they are charging for halfway decent customer support.
P.S. I love how they get generic "American" sounding names like Audrey K. or Jim C., etc, yet can't really speak English......
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Aug 12, 2008
About a month ago I opened a new hosting account with IPOWER. I had a bad experience with IPOWERWEB about 4 years ago but since they had my domain subscription I decided to keep things easy and use them to host the domain...bad choice. During the first 30 days I have had nothing but problems. The biggest issue is performance. All I was doing was running a simple php-based message board with about a dozen users. The mySQL performance was so bad that moving from one forum to another took about 45 to 60 seconds. VDeck....don't get me started. After opening 3 to 4 tickets for support on the performance issues I was finally told that they had major mySQL peformance problems and were starting a project to address.
Needless to say I dropped the account within the 30 day trial period and after doing hours and hours of research on this board (thanks!) and a few others, I went with Hawkhost. I could not be happier! The pricing is great, the support is outstanding, and my performance is lightning fast. If you are looking for a basic but solid hosting account you cannot go wrong. Thank you to all who made the Hawkhost recommendation. IPOWER, you can GTH!
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Sep 19, 2008
I've had a Ipower hosting account since 2002 and recently even renewed both my service and domain registration.
I recently noticed that a small/odd javascript statement had been added to the bottom of my page and I didnt add it. I noticed this after visiting my page and when my Antivirus alerted me to ' HTML/Dldr.Iframe.DP [virus]' apparently some type of iframe redirect via this script to download malware.
After googling around about "HTML/Dldr.Iframe.DP [virus]" I found another person who has an ipower account mentioning the exact same problem on their site.
Does anybody know anything abou this?
Has anybody heard anything about ipower sites being recently hacked or something?
How and why has this happened? is my site just special and am I lucky? or has this recently also happened to other ipower accounts to?
I've contacted ipower but expect some generic response of no real help.
Most importantly, should I go through my few pages which comprise in fact my quite small site and check to see if they also have been hacked with malicious javascript code? Should I upload new pages? Change my password?
All of my content looks ok and in place, no pages defaced except apprently this small insertion of malicious javascript cod at the bottom of my main index page.
I have pasted just the basic fragment of the code below -
<script>eval(unescape("%77%69%6e%64%6f .....
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Aug 21, 2009
I am a bit confused about both. Are they the same company?
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Oct 28, 2007
I recently changed from shared hosting to VPS hosting w/ iPower.
Since the move, my AJAX checkout module stopped working. No coding changes have been made on my end. Could the issue be on the server side? Do I need to enable something in PLESK?
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