Beware Of SITE5 Hosting
Aug 12, 2008
I don't know who the heck is running the show over at SITE5.COM But....
I've tried for a few days now to contact their support Dept and have gotten ZERO response from them.
I'm getting free hosting from a friend, who's got a reseller package from these guys. Servers are nice and fast, BUT, my stats are broken. I don't have a flippin' clue how much bandwidth I'm using.
I've contacted support. My host has, zero, zip, nada response.
anyone else noticed this?
Someone needs to tell Site5 to get their act together.
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Sep 18, 2008
Have been with Site5 since 2006 and last 2 months the support has significantly degraded. Had 3 outages and 2 out of three times it took them longer than 24 hours to respond.
Earlier this month web access to my sites was locked due to high resource utilization.
Again they didn't respond my proposed solution. My sites were down for two days as the result.
Migrated to a different hosting provider and asked for a refund since I just renewed my 2 year contract with them in July. Was told no refund is possible since I am not a new customer (they have 60 days money back for new sign ups). Will probably be settling this with the help of my credit card company.
Any one had a similar experience? Any tips on how to handle the case when you sign up for a long term and the hosting provider doesn't deliver on the promise?
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Aug 15, 2008
I currently have hosting with Site5 (started back before all the overselling), and although my sites are very low in traffic and don't take up much space, I am running up against their 25,000 per site inode limit, due to my hosting a Gallery2 photo album on one of the sites (as I understand, the base install of Gallery2 uses 14,000 inodes alone. Due to how my album is integrated with the rest of the site, it would require hours and hours to switch to something besides Gallery2). All the sites together have used 17 GB of bandwidth so far this month, although much of that has been me uploading stuff to one of the sites to set it up.
Here are my sites:
- Site#1 is a family site, with family photos and a Wordpress blog. Very low traffic (a handful of visits a day), but lots of photos. Inodes not a problem for now (I'm at about 13,000), as unlike one of the other sites, I was able to switch to Zenphoto from Gallery2 pretty easily.
- Site#2 is the newest and fastest growing. It is a site for a small community of people who play a particular online computer game. It runs Drupal, and has about 60 members now, but 5-10 have been joining a day. Most online at one time has been 10. I get anywhere from 30-60 visits a day, but growing. The site uses about 150 MB of storage right now, and this will grow. No photo albums here.
- Site#3 (running Joomla and Gallery2) is for my own gaming group of 8 people that play the above computer game together each week online. Low traffic, but this is the site with the inode problem, as I post screenshots in Gallery2 after each session. Around 25,000 inodes, and 6.5 GB of storage used on the server.
- Site#4 is my wedding site, running on Wordpress. It only gets a handful of visits each day, and will get almost none after the wedding in mid September. No photo album here.
- Site#5 is my fiance's site (running Joomla), which she has pretty much not touched in a year and I doubt anyone visits, but I'm too much of a coward to take down.
With that in mind, I'm wondering what my best solution would be:
- Switch to a VPS, and if so, what kind and who?
- Switch to a different shared host with a higher inode limit
- Stay with Site5 and take the time to farm out the photo album somewhere off the site, or to another program like Zenphoto with a lower footprint.
I'm a tech-geek wannabe and willing to learn. I'm paying about $10 a month (I think) and could probably go as high as $30 or so.
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Oct 24, 2008
I bought 2 shared services from RDosti Hosting.
I send one email to my 670 friends regarding starting of a new yahoo group.
That group was a adult group and email does not contain anything adult content.
R Dosti blocked my both 2 shared services complaining that because i send SPAM thats why they blocked my services.
May i ask sending one email to 670 friends is SPAM enough to block your hosting?
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Nov 24, 2008
I opened an account as a reseller with DSI hosting. Moved all my accounts over to them.
Within a week of the final move I started getting down times Every night for about half an hour or so. So I dropped them an email kindof hey guys is this some kind of reboot time nightly or what this downtime is making me look bad. After 450 minutes of downtime in the first week of November I get this email from them.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Due to recent employee changes and continuous server attacks we regretfully have to discontinue service.
We can no longer provide reliable customer service and server uptime. All servers will remain up for a period of 10 days from this notice for clients to generate backups and remove their accounts. You should due this ASAP.
Server port 80 is under constant attack and will be kept up as much as possible, all other ports including whm, cpanel, ftp and webmail have been going all along with no interruption (as of today).
There is no easy way to resolve these issues without destroying customer data and assigning new ips or just blocking all server access.
With this being said this is the best solution for our current clients. Please backup and remove all data ASAP.
Regards,
Ryan Gadmin@dsihosting.net
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Now the website says nothing about them closing. In fact everything looks Business as Usual.
I have been doing this a couple of years now mostly just for friends but can only imagine how devestating something like this would be to someone who has quite a few accounts.
Just beware that if you are wanting a host this is not the one to choose.
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Mar 9, 2009
Just wondering if anyone else out there experienced several months of affiliate referrals being flushed out and simply disappearing recently (within the past two months), would be very interested in hearing from others that this may have occurred to.
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Jul 31, 2009
Site5 appears to have suffered a major DNS hit. DNS.SITE5.com and DNS2.SITE5.COM are both down, they respond to ping but not to any DNS lookups. All my sites/email are down. Even www.site5.com is dead.
I can FTP into my site's IP address and see all the files are there (whew) so hopefully once DNS comes back everything will be OK again.
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Aug 27, 2008
Thinking about migrating a couple of blogs over from blogger.com to a paid host, since I really want to migrate over to using wordpress. No, I do not want to use wordpress.com.
I've done a little research, and stumbled across site5.com and webhostingbuzz.com. I like them because they both have active user forums, and the basic hosting plans are very affordable, if you pay for a couple of years in advance. Site5.com seems to have gotten mixed reviews recently, since apparently they just merged with ThePlanet, guess that is another hosting company. Webhostingbuzz, interestingly enough, the servers are in the US, but the support is in the Ukraine. They have a really cheap price, potentially $3.95/month.
I've read through lots of online reviews and even this forum for advice. It's a bit overwhelming the amount of options out there. Just want to host a couple of blogs and small websites. And preferably, a cheap price, since I am hosting the sites right now for free on blogger.
Also considered hostgator.com, but they are a bit pricier.
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Oct 27, 2008
I have finally pulled the plug on Site5. Many of you know that they were in the process of migrating many of their older servers to hosting at ThePlanet. We got a notice on Sept 25 that ours was supposed to happen the week of Sept 29-Oct 3 (didn't happen!) and that ". One of the chat girls let it slip that we were migrated on Oct 10...(we weren't notified of our new IP!). As our old server "xxxxx.site5.com" was up and running, we didn't know of any trouble, and ran happily along with our site, updating databases, maintaining code, etc. Then they flipped the switch today on our old server. We were pretty much messed up for Friday afternoon through the weekend while we waited for them to finish their maintenance. The support guys who came in Monday A.M. tried to help, and explained that (unfortunately) both the new and the old servers had problems. I should say that they DID help. But it was too little too late.
Needless to say, I decided we'd had enough, as this was not our first issue with not getting support when we needed it...we migrated on Friday afternoon.
If you are looking for a good provider, search elsewhere, I'll be posting more info about where we went.
Site5 support is inadequate for the following reasons:
-support is only accessible by email or web form submission
-usually takes hours for a real person to respond even when subject includes the word "DOWN"
-customer is not able to escalate an issue, priority is at the whim of the responding technician.
I suggested some improvements to Brendan Diaz, CEO at Site5 after our last major ordeal in January. I think that they need to rethink and overhaul their support structure before they add any more clients to business hosting.
Good bye Site5, sorry it didn't work out.
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Apr 22, 2008
I did a search on this site, and read a lot of negative things about site5.com
Is it still a 'bad'company or has their service changed?
Is it better to take a hosting with hostgator.com
Because aren't they overselling their packages: 1500 gb (storage) and 15.000 gb (bandwithe)
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Aug 25, 2008
I'm hosting with site5.com now for over 2 years. I'm not so happy with them actually but was still working for me.
last days, I requested them to upgrade my account to PHP 5.x and MySQL 5.x. (still have PHP 4.x and MySQL 4.x with them) allthough PHP 5.x and MySQL 5.x is there for ages now, they told me they can't supply these to me. they gave me some long instructions to be able to use PHP 5.x but pehh...still no option for MySQL 5.x
is this normal ? this is seriously a nightmare for me as new scripts need PHP 5.x and MySQL 5.x
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May 18, 2008
I first found out about Site5.com exactly 2 1/2 years ago on the WHT Forums. I remember reading all kinds of things about the quality of the host. I don't recall reading too many negative things. The hosting was great for the first year and a half. Support usually replied within the hour. Then I noticed my sites down more often than usual.
Yesterday I sent in a support ticket and I have yet to receive a response. It's now been 17 hours, and not even "we're looking into it". So, I did some research on Site5 on here and other places to find out that Site5.com has went down hill. Once a quality host is now just another ordinary "host". Just a look at their forums you can see how many problems their customers run into.
All I have to say is, if you're in the market for a web server host, I'd stay away. If you're already a customer of Site5 you may want to check the actual downtime your server has from month to month, and when you really need their tech support, they just may not respond..
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Jun 29, 2008
I have been with Site5 for several years, but will be moving shortly.
Having to wait over a day for support to email you back is getting really old. And then when they do, their response doesn't answer your question. They obviously can't read.
My latest problem is with the version of php they are running. I need 5.2.0 or better for cubecart 4.2. No problem Site5's wiki says about php:
Current Installations
Yes, we do have both versions installed and available to every single customer.
last updated: --Tom 12:35, 25 January 2008 (EDT)
Version 4.x: 4.4.7
Version 5.x: 5.2.1
EXCEPT on my server which has 5.1.2 and there are no plans to upgrade any time soon.
So the response I got was that I could install a more current version of php in my own account???? I am not a UNIX guru and seriously doubt I have all the rights I would need to install software on their servers.
Needless to say I am looking for a new hosting company. I have looked at Syn and am waiting for a response from them. I assume their sales staff doesn't work week-ends.
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Dec 11, 2008
I already have accounts at BlueHost and HostGator - quite fine
I must take another hosting service
Do you have good or bad experiences with:
Midphase: http://www.midphase.com
Site5: http://www.site5.com
Siteground: http://www.siteground.com
Lunarpages: http://www.lunarpages.com
HostIcan: http://www.hostican.com
I guess they are overselling. No problem
I need to set up many small websites (mostly affiliate marketing custom landing pages) + many sub-domains
Which one would you recommend?
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Apr 3, 2007
I'n my email today...
Quote:
My name is Todd Mitchell, I am Chief Operating Officer at Site5. We rarely send out company wide emails, so you can be sure that a very special announcement is necessitating this type of mass distribution! Today I have some remarkable news to share with you regarding Site5, your web hosting account(s) and a new partnership we've solidified over the last several months. We are proud to announce a new strategic partnership with The Planet (www.theplanet.com), a very well-respected infrastructure provider, which will soon be housing our server fleet and network in their state-of the-art, enterprise-level data center.
As I'm sure you're aware, Site5 is well known in the web hosting industry for a number of reasons:
- Site5 is innovative: Demonstrated in the research and development of Flashback, NetAdmin/SiteAdmin, Backstage and our stable web hosting platform.
- Site5 is transparent: Our weblog [url], forums [url] and corporate web site [url] are prime examples of our transparent nature and operation. We are upfront and honest about everything we do at Site5. Clients are family.
- Site5 has award winning support: Whether you contact our billing, sales or support groups you are guaranteed a high level of customer service. We pride ourselves on our 24 x 7 in-house support group. Site5 does not outsource and that makes a difference.
We are building upon those core competencies by focusing our efforts on improving our server hardware, data center and network via this new business relationship. Throughout our continued growth we have added value to every aspect of our hosting platform without increasing prices to clients, and this announcement is certainly not an exception.
Site5 Internet Solutions, Inc. (one of the largest and fastest growing web hosting providers in North America) and The Planet.com Internet Services, Inc. (the largest dedicated hosting / infrastructure provider in North America) have come together to form a mutually-beneficial partnership. We have selected The Planet to be Site5's sole data center, hardware and network provider after evaluating several other data center providers relative to our current hardware infrastructure. Following months of meetings, several on-site data center/ hardware evaluations, and a significant amount of consideration for our clients, we selected The Planet because they maintain a great support structure, the best hardware quality, and a shared desire to help Site5 provide the best hosting experience in the industry.
How will this affect you?
- Name brand servers: Our entire infrastructure will be migrated to enterprise level Dell servers custom made and tested specifically for Site5.
- Hardware upgrades: Every single server in our existing fleet will be upgraded to new hardware! We are standardizing our fleet on dual core Intel Xeon processors and large redundant and fast RAID arrays.
- Network upgrades: The Planet over the last several years has built out a substantial network. Rated #2 in North America, their network is resilient, reliable and redundant at all points. This network upgrade will ensure that your visitors and clients can access your web site(s) 24 x 7 without interruption and we will be able to guarantee that your pages will load exceptionally fast.
This new partnership is a substantial commitment for The Planet and Site5. Both companies employ exceptional people and this partnership is just a glimpse of great things to come from Site5 over the next 12 months. We are committed to keeping you informed and we will continue to send emails with pertinent information regarding this new partnership. Please keep an eye out for our emails and remember if you think you've missed an email, all notices and information will be reposted on our official forums - [url]. The official press release regarding our new partnership will be released to financial analysts and news wire services on Tuesday April 3rd, 2007.
We hope this news is as exciting for you as it is for us. As we finalize the migration details for each server, we will post forum updates with all of the information you will need about your server's move and how/when your account will be upgraded. Thousands of people have been a part of the Site5 community for years, and we continue to see record growth, so we wanted to be sure that this move would help express our gratitude for your business.
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Jul 1, 2009
Although I can easily migrate the databases and website data, I am not certain what I should do with emails, as I have four clients whom all use emails.
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May 25, 2009
I'm trying to transfer a site(that I did not create) that is written in PHP4 and uses global variables from MediaTemple as we have been having extremely slow performance over the last 6 months. The site is database drive and uses an SSL certificate with PayQuake to handle membership.
We tried MediaLayer but had too many problems. Then I placed a copy of my own test site on Site5 and it all worked great. So, we created a new account and are trying to move the code over there.
Basically, I have functions (accordion menus) and a search function (the form isn't passing the field to the action URL) that are not working. Site5 isn't being very helpful. I'm getting extremely frustrated.
And yes, I know I should get rid of the globals but it's a complicated site and we want to get it moved before we start messing with the code.
Is there a webhosting company out there that is helpful in getting these kinds of weird issues straightened out? Or do I just need to slog through? I'm a programmer (ASP, .NET, Java, PHP) but my weakness is in configuration of servers - the whole hardware/network side of things so I'm not great with the intricacies of web server hosting.
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Jun 29, 2008
[I am reposting this with some details after receiving some helpful advice from the Moderator.]
For three days now, key features of Site5's "SiteAdmin" cPanel wrapper have been broken, which has made it impossible to do any of the following:
1. Add Parked Domain
2. Add a Domain Pointer
3. Access or change DNS zone file
4. Turn Shell Access on or off
This has made it impossible to set up additional domains on most or all of their shared hosting accounts. The only way to accomplish any of the above tasks is by asking Site5 Tech Support to do it, but one Support rep told me yesterday, "I am sorry...but this cannot be done...there are too many tickets flooding in with the same request."
After having a Support ticket go almost 24 hours without a response of any kind, I got lucky very early this morning and spent 1 1/2 hours in a Live Chat with one of their Support reps, who, because of his knowledge and diligence was able to accomplish what I could not do via SiteAdmin/cPanel. But I seriously doubt that many others will be so lucky.
This apparently started when a cPanel update was applied fleet wide without properly testing it against Site5's SiteAdmin code.
Site5 has posted a notice of this problem at [url], but, even after three full days, they have posted nothing about a resolution.
I have posted a message to Site5 management at [url], but nobody in management has responded either publicly or privately.
Is the entire Site5 Management team on vacation?
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Apr 2, 2007
HostGator is the worst hosting company ever. They took my website down in November 2006 without notice because they claimed my site used 11% of the CPU. The support department told me they would send me a .tar file of my site and a mysql export within one week which I told them was unacceptale because the site has paid advertisers (not Google Adsense) and I already had another dedicated server with PEER1 to move the site in question to immediately. After several hours of tying up their phone support, they finally relinquished and put the .tar file in an ftp for me to download. I told them cancel my account immediately and do not bill my credit card again.
OK, I had my site back up in several hours, and thought I was done with them for good, but they have continued to bill my credit card $29.95 per month since the incedent. I have called support and they said I needed to log into CPanel and cancel my account from there, however, they locked me out of Cpanel. I told them I was going to do a chargeback on the fraudulent billing and their representative stated they would file a judgment against me with the credit bureaus if I reversed the charges.
Here we are, now in April 2007 and they are still continuing to bill me for an account they cancelled and I have no recourse at this point but to do a chargeback through Bank of America for the 5 months they have billed me since I have not been on their service.
I have an impeccable credit rating and it is the absolute most dispicable act I've ever seen from an internet company since AOL pulled the same trick on me back in 1995.
I urge anybody reading this to never have any dealings with HostGator or you will seriously regret it.
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Oct 1, 2008
The Planet used to be great. All the people that made them great left for softlayer.
The Planet support now runs the gamut from mediocre to bad. But their billing policies are atrocious. They add charges to your service without you ordering it. They promise to refund you but don't. And when you cancel, they bill you anyway. When you call, they will admit their mistake. They will claim to refund you, but then don't.
It's a nightmare. So far Softlayer is as good or even better than The Planet used to be.
When you cancel with The Planet, make sure to change your credit card number so they can't charge you. If you are contemplating hosting with them, don't. Everything good you heard about them was true, but only because of the people who left for Softlayer.
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Mar 25, 2008
I have been with VPS4LESS for quite some time and in the beginning they were quite good, helpful and the service was really good for the price. They had occasional downtime and all but I wasn't complaining as simply you get what you pay for (and I wasn't hosting anything critical back then).
Because I had a few VPSs with them I decided to cancel some as I wasn't using them anymore. I opened a support ticket and next thing I know; they have managed to DELETE MY VPS AND ALL THE BACKUP FILES accidentally and I have lost all my work and web sites stored on that server for good.
I am lost for words now, seriously. How can you misread something this important and CRUCIAL!
Just thought I'd let you all know as you may be tempted for their offers: DON'T DO BUSINESS WITH THEM, THEY WILL LOSE YOUR FILES!
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Dec 22, 2008
I have had the hardest time contacting pc-core.net and I just wanted to share my experiences with everyone. I ordered a dual-xeon 2.8ghz from pc-core.net last month. The first 20 days of service were fantastic, all of my support issues were handled promptly and with okay results. Afterwords things quickly went downhill. My server disconnected me from SSH about every 1 - 2 minutes. Every attempt I made to contact this company failed; numerous support tickets, 3 phone calls, 10 e-mails (All of which are down by the way. I get mail not sent errors for every one.). After a few days of dealing with this frustration I decided to attempt another support ticket (Don't try their live support system as they apparently never use it.). After many login attempts and a few recover password attempts I found that my account was either suspended or deleted. Just great, because I did not realize I was on a paypal subscription and had just been billed for this server. I immediately attempted every possible means to contact this company for a refund, including the phone number listed on their paypal account (This number doesn't even have an answering machine. I assumed it was because they were tired of hearing all of the complaints their dedicated customers were leaving.). Yesterday I received an e-mail stating my server would now be managed by burst.net. I received no warnings or prior e-mails, it was just spontaneous. After logging in to my burst.net account, another attempt for a refund, I found that my invoice had not been paid. I contacted burst.net's customer service and they confirmed my invoice for this month had not been paid. Awesome! After several days of ripping my hair out and being forced to open a Paypal dispute, which I have found can only be used for tangible products, I am still out $79.95.
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May 27, 2008
thenynoc support is ok for me, and the network speed is alright.
When it comes to downtime, not to mention to the previous downtime, but the recent on may, they had been down for about whole day, i then submit cancellations on may 21, because they required at least 14 days notice.
I just couldn't understand why they shutdown my server before my next payment cycle which is on 12th of June, i thought i had pay for whole month?
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Sep 26, 2008
I signed up with ANR host on September 5. It was stated in the automated receipt email that "You will receive your account information including username, password, and IP address within 24 hours of the receipt of this email if you are paying by credit card. "
3 days later and no account information email. I contact support with my problem and get no reply (on the website they brag about having 3 hour response time). 2 days later I decide I had enough- I send another email with a request to cancel the account and refund my money (there's a 30 money back guarantee).
Still no reply. I send the request again with a different email provider. Still no reply. 8 days after I initially signed up I finally get an email from something that is not a machine. All the emails I sent were finally answered!! Only not, because it's a one line reply asking me what's my domain name (this after I already gave them my username and email).
I send them my domain name. No reply. I send them another cancellation request, this time complete with my domain name. No reply. It's been 16 days since I requested to cancel this account and it's still hasn't been done yet. Looking at their TOS I see that "It is the Clients Responsibility to secure email confirmation from ANRHost. that account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be invoiced."
cute. They can't be reached by phone/fax/mail, just in case you were wondering.
I signed up with Hawkhost and I'm very pleased so far!
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Sep 6, 2008
Been talking with Hostdime for quite awhile and just like every other company we find advertising "hard to believe deals" they do this because their service stinks. We pre-paid for ip's so that we could order additional servers without having to purchase individual ip's each time. Ordered a server using a promotion from here and it was deployed same day. Wasn't deployed with the ip's we paid for or working login information. So we have a server that we can't login to, isn't on the ip's we paid ahead of time for, and the 24/7 service they advertise doesn't exist. It's been at least 4 hours now since we submitted our ticket regarding these issues and nothing, so 24/7 is just an advertising word to HostDime, they aren't around 24/7 to resolve issues.
So before you do what I did and jump on board with one of these great deals, keep in mind they do NOT have the service the claim to have.
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Nov 4, 2008
a friend of mine recommended me this Titahost dedicated server.
Fisrt month: i had like 6 or 7 days of downtime, and whenever i asked about it through the Support Tickets they rarely responded, and when they did, it took like 4 days or so.
Second month: right after i paid for my second month, the server went down again. And this time it went down for good, never came back up. I didnt used one single day of the second month, so i asked for a refund through the Support Ticket, and what they did?
They simply closed the ticket.
In the end, Titahost "took" $120 from me
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Jan 26, 2007
I've been with them for 3 year or so (I don't even remember, it's been that long). They were OK in the beginning, responded within a reasonable time to open tickets, had a user forum, etc. And, of course, the price was pretty good.
But... either they grew too big or it's their last year of school so they're busy with school projects or whatever.
1. We have email outages almost daily in the past month. They have been sporadic in the past 6 months or so. For 10 days in a row, email had a 1.5-2 hour delay. Vonetwork (VON) standard response: "There was a long queue. It should be normal soon." In the meantime, my customers rely very much on their email and are mad at me for these issues.
Their support ticket is a joke (PerlDesk), it always gives you an error after one submit tickets and one never knows whether they've gone through. VON either responds hours (and I do mean hours) later, or don't respond at all. Most of the time, when one ads a note to their response, they don't follow up at all. I always have to open new tickets just to remind them about my tickets which are still open!
Their forum doesn't exist anymore.
Of course I know you'll tell me "move on, what are you waiting for" - that's exactly what I'm going to do (although it's so damn painful to move all my client's sites) but wanted to warn anyone else who gets lured by vonetwork's low prices. It's very true what they say, you get what you pay for.
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Sep 24, 2007
It could happen to you too!
Quote:
Posted On: Sep 22 2007 04:52 AM
Our sever is not responding to any connections (SSH, http) and .....
Quote:
Posted On: Sep 24 2007 12:10 AM
Hello,
You should now see this issue resolved.
I undertand weekend understaffing but this MINOR issue took about 48 hours to resolve.
So if you needd some toy remote linux machine VPSLAND is a bargain but if you do some business stick to reputable hostings.
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Oct 7, 2009
I had a server with Ray from colo4jax for several months. The response time were extremely slow (Up to several weeks in some cases). I just want everyone to steer clear of this guy.
I worked for a very reputable company, JWMedia running bored.com and many other websites. We had one server and a backup server with Ray. I also had my personal server which just hosted a few of my websites and development projects.
I parted ways with JWMedia last month, Deciding to do my own thing running my websites. I received an email from Ray stating that JWMedia had a back due balance of $1,000. I directed Ray to the owner, and told him I was no longer working with JWMedia. After a week or so, I noticed my websites were offline on my personal server. Taking my live websites down, and leaving my development projects stranded. I had lost thousands of dollars worth of time.
Ray took my server offline, and notified me that unless I paid the $1,000 back due balance for my employer my server would be wiped clean.
Ofcourse, Not wanting to lose my clients work, My websites and email I paid the bill. I was blackmailed into paying someone elses bill. I'm guessing this is illegal, I'm going to be taking this to small claims now that I have attained all my data off the server.
I just wanted to post this to people who are either with Ray (Be careful, Don't keep live sites here!, Or potential clients)
I noticed he had changed his company name from Colo4Jax to Aeori, I'm guessing there has been some issues in the past, Dealing with Ray is very shady and his business ethics are very disturbing.
Since this epidemic I have moved to TailorMadeServers, Who have been nothing short of excelent. It has been around a month with them and they have very fast response times. They are very very helpful and come highly recommended from me.
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Mar 28, 2009
our contract is suppose to end by APril 10 but they terminate their services without any notice and on my first week with them our database was corrupted for at least 3 times so i had to back up and upload and at exactly 12AM ph down, we experienced downtime services for so many times.
i am very much disappointed with the way this hosting provider has treated me. I am very patient with them eventhough they gave me very poor service, i still stay with them but despite of it, they terminated the services without any prior notice. I hope that none of our collegues shall experience the same and that is the very reason i am sending this message to serve as a warning to all of us.
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Aug 13, 2008
Just want to make sure you dont get burnt by ndchost. Not happy with the service I decided to move away from nchost. Before pointing my domain away I sent one of many emails to support and asked them to cancel my services and that I was moving on.
I did this 14 days before the end of the month cycle.. anyway..
The next three months were still billed and I was forced to mention this right here.
I repeatedly sent them a email for a refund because of the cancellation. They have not responded to my emails.
Each time I sent a email a auto ticket did respond.
So there you see, beware of this "company".
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