Midphase Server Frustratingly Slow
Sep 9, 2008
I'm based in the UK and recently I purchased a midphase ns01 dedicated server.
All was going well until I decided to test out downloading a file from the server. The transfer rate on the download was and still continues to be terrible. (I did a traceroute and ping on the server as shown below.)
My ISP is AOL with a connection speed of 100 mbps.
Heres the traceroute and ping of my midphase server...
Midphase traceroute
Tracing route to ---.com [000.00.000.000]
over a maximum of 30 hops:
1 * * * Request timed out.
2 40 ms 38 ms 38 ms host-000.00.000.000.as43234.net [000.00.000.000]
3 44 ms 42 ms 40 ms 000.00.000.000
4 42 ms 41 ms 41 ms xe-10-3-0-scr001.log.as13285.net [78.144.2.135]
5 41 ms * 51 ms Opal-ge-2.2.0.mpr1.lhr2.above.net [213.161.78.209]
6 115 ms * 109 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
7 113 ms 111 ms 113 ms xe-1-1-0.er1.iad10.above.net [64.125.26.238]
8 202 ms 110 ms 110 ms dcp-brdr-03.inet.qwest.net [63.146.26.61]
9 190 ms 191 ms 192 ms tuk-core-01.inet.qwest.net [67.14.4.106]
10 190 ms 190 ms 191 ms tuk-edge-09.inet.qwest.net [205.171.11.70]
11 197 ms 194 ms 195 ms te2-1.cer02.sea01.seattle-datacenter.com [65.112.24.22]
12 195 ms 197 ms 195 ms po02.fcr01.sea01.seattle-datacenter.com [67.228.118.138]
13 * 239 ms 240 ms 000.00.000.000-static.reverse.softlayer.com [000.00.000.000]
Trace complete.
Midphase Ping
Pinging -------.com [000.00.000.000] with 32 bytes of data:
Reply from 000.00.000.000: bytes=32 time=199ms TTL=51
Reply from 000.00.000.000: bytes=32 time=195ms TTL=51
Reply from 000.00.000.000: bytes=32 time=192ms TTL=51
Reply from 000.00.000.000: bytes=32 time=189ms TTL=51
Ping statistics for 000.00.000.000:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 199ms, Average = 193ms
========================================================
I was just wondering if anyone based within the uk was experiencing similar problems with midphase or perhaps has some suggestions as to how I can remedy this problem?
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Sep 12, 2008
Is anyone else experiencing slow downloads on midphase dedicated servers in the softlayer dallas datacenter?
I'm getting 1/2 my connection speed from it, with softlayer server I get about 6.4mbps with midphase i'm getting only around 3mbps.
You can do a speed test here from it ....
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Oct 9, 2008
Just wanted to drop a note here..
A while back I came here looking for a dedicated server because I was having some issues with a VPS I was hosting on.
I came across a great deal.
Quad Core Xeon / 4GB Ram 250GB HD at a steal of a price..
Since then my server has been up since install, never had a moment of downtime what so ever, hardware is great, support is on point and all hours of the day they respond. I deleted my password from my email and needed to get into my box. I was in within 30 minutes, prolly less.
Gave me a choice of 3 datacenters to choose from.
Anyways.
Great Servers / Hardware / Support / Bandwidth / ON POINT!!
By far the best damn dedicated hosting provider I have dealt with throughout the years.
Appreciate it guys.
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Nov 11, 2008
I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
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Jun 28, 2008
Does anyone know what DC MidPhase is in?
I know its apparantly Softlayer but I cannot determine which one from the TraceRoute and slightly is im getting there via cogentco.com which isnt in the Softlayer public mix.
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Apr 9, 2007
this is my server and i host only one site as upload image but it is too slow and usully apache down
how i can optimize this server please
Processor Information
Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Pentium(R) 4 CPU 2.26GHz
Processor #1 speed: 2262.422 MHz
Processor #1 cache size: 512 KB
Memory Information
Memory: 1002104k/1015744k available (2150k kernel code, 12844k reserved, 716k data, 164k init, 98240k highmem)
System Information
Linux 2.6.9-42.0.3.EL #1 Fri Oct 6 05:59:54 CDT 2006 i686 i686 i386 GNU/Linux
Physcial Disks
Current Memory Usage
total used free shared buffers cached
Mem: 1003164 976220 26944 0 102932 471740
-/+ buffers/cache: 401548 601616
Swap: 1052216 171412 880804
Total: 2055380 1147632 907748
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Jan 6, 2008
frends now iam haveing dedicated server with pentium-4 and RAM is 2GB,my site online members is more than 100 members,now i feel slow in server,what i have add extra RAM or any chage in server
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Jun 19, 2007
Why is my hosting server usually slow and down?
CPU Usage : 100%
Main : >3GB (total physical memory: 3GB)
i dont know Do user access to website that are hosted on my server too crowded make server slow while bandwidth only have 4MB.
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Sep 7, 2007
Server is dead slow. Its 3.0 1GB Ram Plesk Lniux Red Hat E4 machine. The top -c result is as below.
197 total, 6 running, 191 sleeping, 0 stopped, 0 zombie
Cpu(s): 4.0% us, 1.7% sy, 0.3% ni, 0.0% id, 94.0% wa, 0.0% hi, 0.0% si
Mem: 1027556k total, 953880k used, 73676k free, 23604k buffers
Swap: 2040244k total, 102308k used, 1937936k free, 87872k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
3167 mysql 15 0 288m 67m 4336 S 0.8 6.8 40:37.97 /usr/libexec/mysqld --defaults-file=/etc/my.cnf --basedir=/usr --
3247 apache 18 0 125m 75m 4344 D 0.7 7.5 0:00.34 /usr/sbin/httpd
3039 root 26 10 13628 5808 2656 S 0.3 0.6 0:00.69 mytop
3250 apache 16 0 121m 71m 4520 R 0.3 7.1 0:00.35 /usr/sbin/httpd
4671 apache 15 0 141m 89m 6512 S 0.2 9.0 0:57.54 /usr/sbin/httpd
1882 popuser 15 0 4176 700 564 S 0.2 0.1 0:00.17 /usr/bin/pop3d Maildir
2111 popuser 15 0 4036 712 564 S 0.2 0.1 0:00.47 /usr/bin/pop3d Maildir
3327 apache 17 0 124m 73m 5556 R 0.2 7.3 0:00.50 /usr/sbin/httpd
1 root 16 0 3580 484 456 S 0.0 0.0 0:02.11 init [3]
2 root 34 19 0 0 0 S 0.0 0.0 0:14.01 [ksoftirqd/0]
3 root 5 -10 0 0 0 S 0.0 0.0 0:00.56 [events/0]
4 root 9 -10 0 0 0 S 0.0 0.0 0:00.00 [khelper]
5 root 15 -10 0 0 0 S 0.0 0.0 0:00.00 [kacpid]
19 root 5 -10 0 0 0 S 0.0 0.0 0:00.00 [kblockd/0]
40 root 10 -10 0 0 0 S 0.0 0.0 0:00.00 [aio/0]
20 root 15 0 0 0 0 S 0.0 0.0 0:00.00 [khubd]
39 root 15 0 0 0 0 S 0.0 0.0 4:09.01 [kswapd0]
186 root 25 0 0 0 0 S 0.0 0.0 0:00.00 [kseriod]
295 root 15 0 0 0 0 D 0.0 0.0 2:29.80 [kjournald]
1373 root 6 -10 2272 376 372 S 0.0 0.0 0:00.02 udevd
1606 root 6 -10 0 0 0 S 0.0 0.0 0:00.00 [kauditd]
1648 root 6 -10 0 0 0 S 0.0 0.0 0:00.00 [kmirrord]
1672 root 15 0 0 0 0 S 0.0 0.0 0:00.00 [kjournald]
1673 root 19 0 0 0 0 S 0.0 0.0 0:00.00 [kjournald]
2443 root 15 0 1608 528 456 D 0.0 0.1 2:14.13 syslogd -m 0
2447 root 16 0 2696 368 316 S 0.0 0.0 0:00.00 klogd -x
2474 rpc 15 0 3304 404 400 S 0.0 0.0 0:00.00 portmap
2493 rpcuser 18 0 2648 528 524 S 0.0 0.1 0:00.00 rpc.statd
2519 root 16 0 4672 188 152 S 0.0 0.0 0:00.10 rpc.idmapd
2590 root 15 0 1952 436 284 S 0.0 0.0 0:00.07 /usr/sbin/smartd
2599 root 19 0 1940 356 352 S 0.0 0.0 0:00.00 /usr/sbin/acpid
2659 named 16 0 43736 7664 1884 S 0.0 0.7 12:22.15 /usr/sbin/named -u named -c /etc/named.conf -u named -t /var/name
2702 root 16 0 4956 912 792 S 0.0 0.1 0:03.86 /usr/sbin/sshd
2715 root 16 0 3104 712 620 S 0.0 0.1 1:02.87 xinetd -stayalive -pidfile /var/run/xinetd.pid
2869 postgres 16 0 19772 1440 1332 S 0.0 0.1 0:00.08 /usr/bin/postmaster -p 5432 -D /var/lib/pgsql/data
2873 postgres 18 0 10572 216 176 S 0.0 0.0 0:00.00 postgres: stats buffer
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Mar 5, 2007
My server is so slow I don’t know where the problem is
Server Load from 2 to 8 Monthly bandwidth 1300 GB Unique visitor 4000 - 5000 daily Page loads 13.000 – 20.000
This is current server features
Intel Pentium 4 2.8Ghz 1024MB RAM Bandwidth: 1500GB
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Aug 6, 2008
i think to get dedicated in midphase,i serched in forum but i cant able to find any reviews, if any one have server with them please share ur review.
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Mar 10, 2006
Which is one is better?? MidPhase.com or Dreamhost.. i need lot of bandwidth with fair price.
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Jun 13, 2006
Anyone here used Midphase? Over at WHT you can find as many negatives as positives for almost anyone you chose. Anyone at Sitepoint used them? I'm very cautious about switching and have checked into several web hosts. I would stick with the one I have now, but server load spikes seem to come at the worst times and stay around for hours.
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Oct 22, 2009
They have 365 /27 phone support but i can't get any of the numbers to actually work. It says they have been disconected?
Is this just an issue from the uk?
I'm trying
Tech Support & Customer Service
support@midphase.com
1-866-MIDPHASE (Toll Free Phone)
1-435-787-7101 (Local Phone)
24 Hours per Day - 365 Days/Year
so from the uk
001 435 787 7107
001 866 643 74273
nothing connects says number disconnected?
can anyone else get them?
clicked the live help, but sadly that does not work for dedicated servers.
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Aug 7, 2008
does anyone have experience with midphase.com dedicated servers.
I found out that they host in the softlayer datacenter and offer 10TB of bandwith and amazing servers for the price.
My quesiton is, if they host in the softlayer datacenter i can assume pretty solid uptime and bandwith / DL speed?
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Apr 19, 2009
as my title tells all anybody has used/experienced midphase vps?
They have very good vps plans..
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Feb 24, 2006
Looking for more webhosting for different sites: I was wondering if anybody had any opinions on Midphase or Powweb please. I have researched them both throughly but would be interested to know what the latest opinions are on them.
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Jul 11, 2008
I just got the mail from midphase stated that they will not allow bandwidth pooling anymore. And it is effect immediately. Exactly from email:
Dear Dedicated Customers,
Due to the popularity of our dedicated program we are no longer able to offer bandwidth pooling between servers. We regret any inconvenience this causes but we do have some helpful solutions for your bandwith needs.
This month all overages above the allotted 10 Terabytes per server will be billed at .20 cents per Gigabyte over.
Next month in order to receive this price you will need to purchase bandwidth packages in advance. Please simply let us know how much additional bandwidth you would like to purchase for the upcoming month and we will add that bandwidth to your account at the same .20 cent price. This service will renew with your account addons and will be a monthly fee. All overages above your pre-purchased allotment will then be billed at .50 cents per Gigabyte. We will notify you in advance of any overages as well so please feel free to add more bandwidth to your account at any time by emailing billing@midphase.com. If you find that you're no longer using as much bandwidth you can also cancel these addons by emailing billing@midphase.com.
This will result me paying alot for overuseage as i have 2 servers from them. And i am using bandwidth mainly on 1 server. ( more than 10TB for this month already.
I also emailed them 2days ago that i need at least 30 days notice but the did not reply.
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Sep 23, 2007
Am considering Midphase's VPS as an upgrade from shared and after searching the net am fairly comfortable with them at this point. However, knowing that most happy/content customers usually don't think about writing a review and the dissatisfied ones sometimes do...I'm posting this question not as an opportunity to bash but to be informative.
Keeping that in mind, my specs are as follows:
1) Run 3 Wordpress blogs (one of which is picking up steam fairly fast)
2) Have 2 static sites that may see increased traffic. (At this point they do not but one is an offshoot of the blog with the most traffic so this may change)
3) Have a SMF forum setup for family that is fairly active.
4) I like to try out various scripts for review.
I'm looking for any feedback from current Midphase VPS customers or past ones. Like I said, this is not an invitation to bash them. That can be done somewhere else. I'm looking for those with experience with their company's VPS hosting.
I am presently a shared hosting customer with them on their Linux plan and would prefer to keep with Linux over windoze.
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Dec 14, 2005
Which one will u ppl recommend. Any one has good words about these hosts.
Both seems to fit my requirements for windows hosting.
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Apr 15, 2008
im planning to buy dedicated i have a budget of 300 usd per month
so i got 2 option
1) To Go with Fdc
100Mbit Burstable Unmetered Dedicated Server #1
CPU - Core2Quad 6600
Memory - 8GB RAM
Hard Disk Space - 1x500GB HDD
100Mbit port - full duplex
$ 299 /month / But many people says thats fdc is not good , they have fake hardwares , and not a good support at all / and their all time excuses is HARDWARE FAILURE
2) Midphase.com dedicated
This one
[url]
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Sep 30, 2008
I only have headaches with this host.
My site has been down several times.
I wanted to add a add-on domain to my account but I received a park-wrap-error. I submitted 2 tickets and called in multiple times but this has not been fixed.. for OVER 2 WEEKS now.
Now the most recent insult. They moved my site to another server.. without telling me and lost my files that I uploaded the other day. I called in to ask about this but the service tech hung up on me. He told me "If this happens again please submit a support ticket" without even listening to my question or concerns.
DO NOT Host with Midphase!
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May 14, 2009
I dont know much about what could be cuasing this so i come to you for advice, i am currently at wired tree on their VPS384 package with 348MB of ram and my site is really slow to load [url]sometimes it is so embaressing to show people i just dont bother, i am sure this is deferring visitors from my content how can i speed this up?
I can add more ram but it will push the price and if the price goes too high i might aswell move to a Hybrid with wiredtree.
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Jun 22, 2009
problem with my server running CentOS 5.3.
I noticed that there are huge pings to my server from time to time, example:
------------------
64 bytes from HOSTNAME (server-IP): icmp_seq=0 ttl=60 time=2.93 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=1 ttl=60 time=2.70 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=2 ttl=60 time=1901 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=3 ttl=60 time=899 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=5 ttl=60 time=2.69 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=6 ttl=60 time=2.62 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=4 ttl=60 time=2132 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=8 ttl=60 time=2.57 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=7 ttl=60 time=1190 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=10 ttl=60 time=2.65 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=9 ttl=60 time=1048 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=12 ttl=60 time=2.74 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=11 ttl=60 time=1205 ms
------------------
First I thought that it is network related, but most strange for me was that I did not have any packets lose.
Then I tried to ping from my server to other hosts - situation was the same - some ping were good and some were huge (700ms, 800ms, even 2000ms)
I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_max
and it was 65536
Then I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_count
and it was ~1600 so normal.
dmesg was showing such errors:
conntrack_ftp: partial 227 3331059707+13
Then I checked ifconfig, here is the output:
------------------
eth0 Link encap:Ethernet HWaddr 00:24:21:57:2B:6F
inet addr:MAIN=IP Bcast:BCAST=IP Mask:255.255.255.192
inet6 addr: fe80::224:21ff:fe57:2b6f/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:170557113 errors:0 dropped:2421127049 overruns:0 frame:0
TX packets:182047660 errors:0 dropped:46 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2756835074 (2.5 GiB) TX bytes:79640621 (75.9 MiB)
Interrupt:82 Base address:0xe000
------------------
Strange for me was:
RX packets [...] dropped:2421127049
TX packets [...] dropped:46
I did not have such dropped information on all my other servers. Dropped counter for RX was constatnly increasing.
So I decided to restart all services on the server. After restarting network and ipaliases - problem disappeared. RX dropped counter is still rising, but I do not have any slowdowns on the server and pings are normal.
My question is - does anyone could have any idea what can casue my problem and how can I prevent this in the future?
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Nov 6, 2009
i have a strange problem at my server ,
i hosted 1 wesite ( forum script with no plugins )
when my traffic consuption reache to 25mbs the server running very slow for hours although the load avarage is very normal 1-2 Iowait 3% ram consumption 8-10Gb
my uplink port 1Gb and of course my DC said the connection is normal with no limitation
the server specs are good
Quad procs 7200 ,16Gb ram ,15K SCSI speed
connections reache to 2000-2500 per seconds
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Mar 13, 2008
My dedicated server starts to be a bit too slow.
But on Munin it seems just fine.
what can i do to solve this problem ?
This is the link to munin :
[url]
and this is what i have :
Quote:
Tier 1 Bandwidth: 2000GB
Operating System **Select One**: Ubuntu Server Edition (6.0x)
Memory: 6144MB RAM
Uplink Port Speed - Disc: 100mbps
Processor: Dual Processor Dual Core Xeon 5160 3.0GHz Woodcrest 2 x 4MB cache
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Apr 24, 2008
My server gets 300 - 600 concurrent connections to http port 80, has a CPU load of 1 - 2%, has practically all RAM of 1 GB used, is running apache 2 and centos 5.
It tends to get slow and when I ban IPs that use many connections to my server (raping it), it becomes fast again. But soon after that new ******* users come which I again ban and the process repeats itself
I'm starting to think that maybe I just don't have enough RAM to handle them because it seems at least some of those users are legit. I don't however have even that much content that needs to be cached so I'm not sure what good RAM would do but perhaps apache just needs more.
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Oct 31, 2008
Server is responding slow!
My server is responding slow
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Jun 11, 2008
How can I prove to my web hosting company that the server is extremely slow and overloaded?
If I call support, they are saying that it is fine for them. But I've checked with different internet connections and it's slow.
I want to be moved to another server or get a partial refund or something. At this point my website is unusable during peak business hours.... and I get barley any traffic.
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Nov 17, 2007
My server (Xeon 3.0Ghz) went down for no reason yesterday and ever since it was rebooted (and I've rebooted a couple of times since then), pages load extremely slowly or just timeout. Server load is constantly hovering around 1 and top stats indicate that the server's resources are not under heavy load, which is contrary to the usual pattern during peak times.
I've checked netstat and I notice a lot of SYN_RECV. Could this be a DoS attack? If so, what steps do I take to stop it?
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Jan 23, 2007
i have installed redhat Cent O.S 4.2 on my sever.
while client is accesing its homepage , it has a slow response.
when client use ftp for file transfer, response from server is slow.
i am running php software and MYSQL database in my server.
i am using 80GB hard disk and still 28GB freespace is remaining.
i have 512 MB of memory, in which currently 91 MB is still free.
o/p for " vmstat" command is
procs -----------memory---------- ---swap-- -----io---- --system-- ----cpu----
r b swpd free buff cache si so bi bo in cs us sy id wa
0 0 160 91296 40656 287300 0 0 9 7 60 34 0 0 100 0
o/p for "free" command is
total used free shared buffers cached
Mem: 507932 416572 91360 0 40636 287284
-/+ buffers/cache: 88652 419280
Swap: 779144 160 778984
o/p of "top" command is
top - 14:31:52 up 2 days, 1:12, 2 users, load average: 0.00, 0.00, 0.00
Tasks: 74 total, 1 running, 73 sleeping, 0 stopped, 0 zombie
Cpu(s): 1.7% us, 0.0% sy, 0.0% ni, 98.3% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 507932k total, 416772k used, 91160k free, 40612k buffers
Swap: 779144k total, 160k used, 778984k free, 287268k cached
In the /var/log/messages there are no errors
But in the /var/log/httpd/error_log it is showing a long list of same error i.e" an unknown filter was not added :PHp".in this way my server is responding very slow for ftp and while accesssing through http.will u pls help me to solve this problem.
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