Been Denied By Three Hosts For Dedicated Server Hosting
May 16, 2009
I have quite the story to tell. I have been denied service by three hosts within the past week for no particular reason.
I have been conducting business for over three years and have a US-registered legitimate business to run, and am in need of two dedicated servers of my specifications in multiserver configuration to meet my needs.
At all three of these hosts, I have chatted over live chat with the salesman getting me excited to venture with them, only to be let down and rejected service - as their own right, to refuse anyone for their service.
The first company was HiVelocity, the second was WiseDedi, and the third is BuzzServers. All companies had given me false hopes and promises - I actually put in a preorder at Buzz Servers for this upcoming Monday for two servers.
What's going on with this industry, and particularly, this forum? I've never had a problem with hosts in the past, or dedicated server hosting specifically. I'm moving, or looking to move to a new host, because I need a multiserver configuration - my current host could not configure it properly with DirectAdmin, and asked me to find another host to do this, and here I am, going back and forth between companies and getting rejected of service.
My company is not illegal nor does it represent any sort of threat, and has been online and established for years. I also pay on time via some sort of subscription, whether that be PayPal or 2Checkout, or even Google Checkout. I've never had a negative feedback, either.
I don't understand how or why this is happening, because now for the third time I've been denied by three hosts. Each and every have wasted my time by offering me their service and servers at the pricing I can afford ($350/mo), only to tell me later that the manager is denying my service.
What's going on with this industry?
Can anyone actually recommend me a solid, stable, established hosting company?
ALL of the hosts that have rejected me are brand new, unestablished, and incompetent from what I see - they reject my business. Surely I will be there to speak out against them, and for good services, I always write good reviews and testify for them.
Rob at HiVelocity banned me from their live chat support for asking about why my service was denied, and now Richard Anderson of Buzz Servers booted me from chat after I asked why as well with the answer "as a business we have the right to refuse.." - if it's not written on the website, that is not a right I believe as that is discrimination.
You'd think with someone with a good reputation like me, whose been around for years, I'd get a bit more respect than false hopes and promises, when I need a solution...now.
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Jan 16, 2009
Every web hosting company I've seen has a certain amount of monthly bandwidth for a dedicated server. For example, one hosting company offers a dedicated server with 10TB of bandwidth per month.
Question is, why don't web hosting companies offer 2 monthly bandwidth options like International and Local? Local bandwidth costs alot less than International bandwidth.
So for example, a web host based in the USA should have a Dedicated server with 10TB Local monthly bandwidth and 10TB International monthly bandwidth.
Can't hosting companies detect where the dedicated server is being accessed from?
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Sep 28, 2008
Does anyone have any recommendations for a dedicated server host? I'm looking for a dedicated server with a Xeon Harpertown quad core with a 15K SA-SCSI hard drive.
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May 27, 2009
I'm trying to find a script of some kind that determines which domains (from a list on the box) no longer point to the server. I have to believe this exists somewhere, but with searching I'm coming up empty.
Plesk and cPanel are my targets. I could build it myself with some time, but honestly, I'm one of those guys that doesn't like to reinvent the wheel when it's already out there...even if as a paid script.
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May 6, 2008
Do website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
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Apr 1, 2009
I am trying to find dedicated/managed hosts that colo with internap. So far found Softlayer.
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Apr 7, 2009
I use shared web hosting service to get my website online. I'm wondering how many people use dedicated servers or virtual private servers instead and pay from $20 to several hundreds of dollars? Will I face any big problem with shared web hosting package which makes me choose dedicated servers?
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May 25, 2009
are there any that offers 1 month trial? I saw one that offered 3 month trial....
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Mar 25, 2009
I have a client that wants to expand their website with a downloads section that has thousands of files and tens of gigabytes. I'm considering two options:
1. dedicated hosting:
- Is it an advantage to use a dedicated hosting service in the same city as opposed to one in another country?
- How would I go about changing hosting providers if one doesn't work out?
- How would I go about making and restoring backups?
- How does one access a dedicated hosting machine nowadays? Is it still via Telnet or something like that?
2. own hosting
- Do you think it's practical to have a dedicated server and link in company offices?
- Do the benefits of being easily able to change internet link providers and to make snap daily backups outweigh the benefits of a hosting provider's reliable infrastructure?
This dedicated server would only be a file server. The website itself would be on a normal hosting platform that would just redirect users to the dedicated server for the files to be downloaded. How is this kind of thing usually done?
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Oct 26, 2008
One of my Clients asked me about what kind of server would be great and can handle File hosting website like Rapidshare, Megaupload and Adrive?
He just wants to start it here in Arab market Specially [Egypt, Saudi Arabia, Kuwait, UAE] in hope to do something special with good service.
He will give the visitors two options:-
Free uploading max: 100 MB per file.
Premium uploading max: 1000 MB per file.
Also he asked which kind of file uploading script can handle this. with high fast upload/download speed
About the budget for the first 3 months he want to pay max 250/m after this, if everything is okay he can pay up to 500~1000$ per month. Nop By the way... most of the
Arab market still looking for Rapidshare & 4shared alternatives. As well as they need website in Arabic language with easy steps to use.
Server should come with cPanel/WHM
High Premium Bandwidth.... [Most Important]
Managed will be wonderful but unmanaged is ok.
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Aug 12, 2008
I am working on creating a social networking website. It will have approximately 2500 members with about 1/2 using video. I spoke to 2 different programmers through rent-a-coder. One told me to get a dedicated server through GoDaddy that runs me about $120/mo. The other programmer told me that there was no way that I would need that much and I could get a shared hosting package for $10-$20/mo and that would work fine. He said that a dedicated server wouldnt be necessary unless I was getting a ton of hits to my site or needed to host multiple sites. I inquired about it with GoDaddy and when I mentioned I was doing a social networking site, they said I would need the dedicated server. I am hiring someone to build the site since it is beyond what I am capable of, so I am clueless on who is correct.
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Nov 12, 2007
I have a WordPress site, over 10,000 unique visitor, 3GB-5GB bandwidth per day.
What type of server is good for me? I try to use shared hosting, but that looks not powerful.
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Dec 18, 2008
VPS or Dedicated Server?? Or stick with shared hosting?
I currently use a shared hosting reseller account with HostGator for $24.95 which gives me 24 GB disk space and 250 GB RAM and allows me to host unlimited domains. It has cPanel, WHM and it is managed. I've used them for two years and they are awesome! Currently, I have about 20 very small domains hosted under my hosting account: all are very small and require no bandwidth or disk space whatsoever. EXCEPT, I have two or three domains which are solely used for e-commerce which is why I am considering upgrading to a VPS or dedicated-server.Background on the business:Users visit the site (300 visitors a day) and use the shopping cart to place an order for the software which ranges from $50-$300. An account is created for them in which they can login to download the software packages which range from 10 MB to 100 MB file size. They then install it on their computer and activate it with the license key number. Upon activation, the installed software connects with our backend of our website to update their account with their computers fingerprint. Each time the software is executed, their computer connects with our licensing server to verify legitimate usage. Our backend has access to their billing information and licensing; therefore, security is a must.We have about 4,000 users. Recently, with the business growing, I am not sure if I should be looking for a VPS or dedicated-server solution. With HostGator I'm paying $300 a year (and everything is running seamlessly). Or, I can switch to VPS for $500/yr and dedicated server for $2000/year. My budget is open, though I don't want to get anything that is overkill for the logistics of my business. What I current use and need:*Space: Up to 10 GB *Bandwidth: Up to 100 GB*Reliable, 99.9%+ uptime and MANAGED server*Daily backups*Good support (i.e. installing SSL certs, firewall)*Secure*cPanel*Allow me to host other my other non-business websites (1 big forum with 500 visitors/day and 19 very small parked sites) *IONCube support*I will have to get SSL for a few of my sites. And for that, I’ll need dedicated IP addresses. I would prefer if there is a VPS or dedicated server solution which has a package for multiple dedicated IP addressesQuestions:1) For my business, would you recommend VPS or dedicated-server or do you think I am fine with what the shared hosting reseller account with HG I have already? If a VPS or dedicated server is justified, which provider do you recommend that suits my needs?2) Will I truly see a notable and significant improvement by upgrading from my current state to a VPS or dedicated server?3) Will I need a firewall to ensure security for the 4,000 clients? How can I optimize the security of my clients?4) Privacy is a very important concern (not that I'm doing anything illegal). I use GoDaddy to do a private whois so it does not reveal my name or address. If I switch to VPS or dedicated server, should I be concerned that people can use the IP address of the website to identify me? What approaches can I take to protect my privacy?5) What do you think of slicehost.com? I was recommended to use this. I thought maybe the 256 slice plan would be appropriate for me, but I don't know what linux distribution to use: Ubuntu, CentOs, Fedora, Gentoo, Debian, etc. Heck, I don't even know the differences and I don't plan on playing around with anything on the server.I really appreciate your help in this matter. I am a totally newbie when it comes to this hosting stuff.
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May 21, 2009
i want to start a file hosting site like megaupload etc. So need a good bandwitch and storage for beggining and if it grows up then upgrade.
Would you recommend buying Dual Core Cpu?Or Pentium 4 for beggining?
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Oct 16, 2009
recommend best uk fully managed dedicated server hosting
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Nov 12, 2008
I was using dedicated server from ev1servers.net.
They are excellent. One of the feature .. unless I forgot was the ability to add our domain record to their DNS server by ourselves.
I think it was controlcommand, or commandcenter, or was it controlcentre , I forget.
This feature is very fascinating as I can make my site up and running within second.
[I know where to register domain with real time activation, and I have reseller account with WHM]
So everytime I have an idea of making a website. All of this cycle can be done within seconds , and my site is up and running. [register domain, create account in WHM, and populate the DNS record]
Anybody know any dedicated server provider which offering this kinda feature this day?
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Jun 1, 2008
My head is about to explode with all the information available in regard to regular shared hosting verses VPS verses dedicated server and I still don't have an answer. It will probably be of some benefit to say that I have virtually no experience in any of this aside of having previously published a small website. Of course there are no worries when it comes to something small however, now I am getting into something much larger and am pretty much sitting here like a scared rabbit in the face of trying to make the right host decision.
Let me start by saying that my site is a reverse auction type of site that will also have a forum, blog, small auction venue etc. Users will be uploading files and communicating within the site as well. It might help to say that it is similiar to getafreelancer.com. We won't have a technical theme but the set up is similiar.
My question is....I don't know what kind of host to go with! I originally thought IX but then read up on the dishonesty involved with claims of unlimited bandwidth. Then I thought about VPS which I guess is different from regular hosts but I'm not clear as to why. It's still shared isn't it? Finally, I'm thinking about a dedicated server. I have found a place called server4you.com that has reasonable prices but I still need to check them out. The problem with this option is that I have absolutely no understanding of the tech side of dealing with my own server. I know that some companies offer a managed option but they are so expensive and I don't even know what that would entail.
Plus what about security, how does that work with a dedicated server. For example, when shared hosting companies list options that come with a package, SSL is always mentioned for e-commerce hosting. How would I secure my own site?
How in the world is someone supposed to know how much space they need before they publish? You really can't determine data transfer ahead of time. I am in dire need of some good options that won't bleed me dry and I barely know of the right questions to ask.
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Dec 18, 2008
I have several sites with Godaddy, but their lack of any real support leaves something to be desired. Does anybody know of a decent provider that has options for database support (mysql) and the like?
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May 8, 2008
can you recommend dedicated server hosting outside USA for adult sites?
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Oct 16, 2009
What is the suitable internet speed for dedicated server hosting about 30 VPS?
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May 22, 2009
One of my more 'interesting' clients is asking if we can source a dedicated hosting server that we can lease for him that is physically located in the British Virgin Islands (BVIs). Google isn't turning up anything obvious.
Are there any dedicated hosting servers based in the BVIs that are available for rent/lease/purchase?
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Apr 15, 2008
Is it going to help as far as server performance
if I run my forum website(MySQL) on dedicated server
and load member photos from cheap shared hosting?
Example:
[url]
<img src=[url]
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Jun 11, 2008
I'm after a hosting solution for 2 servers (RHEL4) with load balancing.
Ideally, I'd like HP ProLiant servers.
I've found that RackSpace can do that - are they any good?
Do you know about someone else that can help here (NTT/Verio have the server HW, but their LB does not support RTSP which is critical for me).
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Jul 23, 2007
I'm working on launching this online store for a poster designer, and we're becoming more and more aware that we need a really robust and fast server. This site is looking at extremely high levels of activity whenever this designer posts a new poster. We're talking 1700 people surfing the store (downloading med-high resolution poster images) and 300 posters sold in 16 seconds kind of thing.
So, we need a really robust hosting, to work with PHP5 and MYSQL.
My previous go-to hosting provider was Lunarpages, but their customer service has gone down the crapper, and I've just about had it with them. My main questions are:
Should I be looking into getting a dedicated server, or are there hosting companies that can handle this kind of traffic on a shared server? I don't have experience administrating a server, so if we got a dedicated one we would have to pay the host to do at least some of the setup/administration, I would assume?
Dedicated server or not, what's a hosting company that has really good customer service, where we can be assured of getting somebody knowledgeable without having to wait on hold for 20 (or even 10) minutes?
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Oct 4, 2008
I've got a dedicated server through Liquid Web. I can't say enough about how great the reliability and service has been since I switched over to them a number of months ago.
Nevertheless, with the advent of cloud hosting, I'm intrigued by the idea of paying for what I actually use on a server rather than having way more capacity than I need 90% of the day.
I've looked around here and there's a bit of talk about it but it doesn't seem like folks are scrambling into it and it also appears that the offereings are still relatively immature.
I really don't have the time to devote to tweaking, etc or figuring out something really complicated.
I'll stick to my dedicated server if it means tons of extra work or potential downtime or massive frustration but I wanted to get some feedback from the community about whether or not there are some stable cloud hosting options that are emerging that might be worth considering.
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Apr 11, 2008
I own a semi-popular downloads website which I host on one server while the actual files/downloads are hosted on another server. This downloads server is very low-end ( AMD Sempron 3000, 1 GB RAM, 120 GB HD, CentOS with lighttpd, no control panel, etc.) and is connected via a 100Mbit shared line with a 3300GB bandwidth limit. Originally, I had it on a 10Mbit dedicated unmetered line but I hoped that by upgrading to the 100Mbit, I'd get better burst speeds, faster transfers/downloads, and a bit more bandwidth in general. Well, this doesn't seem to be the case so I'm looking for a new server or file hosting service hopefully on a better and faster network.
Right now, I'm considering the following companies/services:
* Profithost.net - Decent Dedicated server with nice bandwidth
* Redhostservers.com - OK Dedicated server with awesome bandwidth
* Server4you.com - Great Dedicated server with good bandwidth
* File-services.com - Decently priced pure file hosting with OK features
* MegaUpload Business account with Hotlink Quota - Decently priced pure file hosting with nice features
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Dec 5, 2007
Not a virtual machine, sorry for typo. The OS is Fedora,
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Aug 24, 2008
do Dedicated Server hosting plans always allow for unlimited domains?"
It would be great if it was so, but I have NO idea if it is that way. My common sense says "of course stupid, you have the whole box for yourself", but my guts tell me I should know better before assuming it.
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Jun 8, 2014
I have Apache 2.2.26 running on OS X 10.9.3.My situation is that I consistently get an error that client denied by server configuration when accessing /server-status.
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Oct 23, 2009
http://1and1.com
I've had a couple dedicated servers with 1and1 for a while now(about 6mos). I have to say that my overall experience was pretty good. At the time the prices where pretty good, and are very comparable to most hosts. I received the speeds promised, the server was setup very quickly.
The only negative I had with the server was the kernel. I attempted to install vmware on they system however they did not have the headers needed by GCC to compile vmware. It was an annoyance, but I just opted to update the kernel since there where a few releases since their custom built kernel was made. Once I was running the new kernel the vmware process went smoothly, and everything worked perfectly.
As for 1and1's support team, I have to say their standard support I would not rate a 10/10, however their dedicated server support team, and one particular rep I've come to know in their sales / abuse department (more on the abuse dpt. later) are very knowledgeable. And always addressed any issues or questions promptly. Which honestly no issues besides vmware stand out in my mind, which was just a minor inconvenience, which you would find on most hosts. Since its an un-managed root server your responsible for keeping the system up to date, and run the latest kernels anyway right?
Ok, so I mentioned I came to know a rep out of the abuse department of sales. Now this isn't particularly related to my dedicated servers but I did have one of their hosting packages. Well I never kept tabs on the site and the scripts had a couple vulnerabilities, php5 wasn't enforced.
Anyway to make a long story short, the site was hacked and fake bank sites and other scripts where loaded onto the server. Which is where The abuse department came into play. Now I know (getting off topic, but it may be the same with a dedicated server) hosting companies don't want to run sites like these, and I thought that the way these companies usualy handle these types of situations are to send a take-down notice to their client, as its possible they may not even know its there. But 1and1 opted to completely disable all access to the server, http, ftp, ssh, everything. So at first I didn't know what happend. I call up tech support that night(prob around midnight -- 24/7 tech support is always great), they let me know the account was dissabled do to an abused related complaint. They told me I would have to wait until morning when their sales department opens(as abuse is located in sales).
So I call up the number they gave me the next morning. And meet Bob (I'm calling him bob because his name escapes me at the moment). He was very pleasant and understanding that I needed my site up as soon as possible. He looked at my account he saw I had been with them for about a year and a half, and said he didn't think I had posted any of the content anyway(he disabled it himself imagine that haha). He emailed me links to all the files in question, informed me that php5 was not forced and recomed I fix it. Since that was the only reason we had this isue in the first place. He was also able to tell me what files the hacker used to exploit and gain access to the server, as well as searched the the user directory for any backdoor scripts. Which he did find some and sent me the locations in the email.
So, finally we got of the phone he re-enabled the server. I went through the email went through everything, I just opted to delete everything as i felt the whole system was compromised anyway, and re-upload the site. I forced php5 for all php scripts and never heard anything about it again... and the site still runs today!
Their normal tech support isn't all the great, at least not when it comes to apache. I inquired about mod_rewrite not working and the first rep i spoke to didn't know what i was talking about, I explained in more detail, she put me on hold for about 10-20mins and researched it. Said she found details about my issue and shot me an email. I checked the email, it contained how to moddify headers using MS ASP which has nothing to even do with my "LINUX" shared hosting plan.
I called in a second time frustrated, remember I usually talk to guys from their dedicated server support. When I spoke with the second rep. The first thing I asked Him was if he was familiar with "Apache Mod_Rewrite" (exact words) are you familiar with this, and if not can you please give me to someone that is. He assured me he knew what I was talking about, I explained the situation, and what the other rep sent me was completely off topic. He apologized and assured me he knows exactly what I'm talking about.
He sent me an email with another link to their FAQ yet again. However this time is was on creating 403 redirects in apache. Well I do admit at least they got closer this time right? I laughed and walked out of the room. Took a shower and relaxed. Finally, I decided I'd take one last look at .htaccess configs before trying another call. I played around with different setting and... eureka! I found the solution; for some reason mod rewrite on 1and1's shared hosting servers doesn't support sub-directories; that is you need to access the files in your root directory to successfully process a rewrite.
So whats the moral of the story? Call Dedicated Server Support! lol
So anyway since this is a dedicated server review. So for my Dedicated server experience I would rate it a "9 out of 10".
For my overall experience with 1and1, I would rate it an "8 out of 10". Not the best I ever had, but I would do business with them. There are other minor issues I've had with their shared hosting, but I don't feel like getting into them.
Anyway hope that helps sombody, I kno it was a long post... so for the people that read it all congrats, because I lost concentration over about 80% of that post lol
Little humor there.. anyway thanks for read'n the post... just my little contribution to WHT.
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