UK Users Unable To Connect To One Of My Websites
May 9, 2009
I've been getting a lot of complaints today on my forum that users cannot view their websites which are subdomains on a seperate domain that I own. It makes no sense why they would have access to the forums which is on the same dedicated server, using the same IP, and with the same nameservers as the site they cannot access. This issue started last night out of nowhere.
Where should I even start looking? It appears to only be with overseas users since none of the US and Canadian users have any issues with either domains or their subdomains.
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Jul 30, 2009
We can't resolve any outside websites, for example wget won't resolve any websites.
elvis:~# wget [url]
--2009-07-30 03:12:15-- [url]
Resolving g-ecx.images-amazon.com... failed: Temporary failure in name resolution.
wget: unable to resolve host address `g-ecx.images-amazon.com'
elvis:~#
How can we debug this? Its just started to do this, before it was fine for months.
We can resolve IP addresses fine.
elvis:~# wget [url]
--2009-07-30 03:18:08-- http://206.251.77.82/~proxy/images/b...ntent-view.png
Connecting to 206.251.77.82:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 241 [image/png]
Saving to: `background-content-view.png'
100%[======================================>] 241 --.-K/s in 0s
2009-07-30 03:18:08 (63.8 MB/s) - `background-content-view.png' saved [241/241]
elvis:~#
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Jul 17, 2008
Like the topic suggested, anybody have a rough estimate of how many concurrent users game websites such as wildtangent and instantaction have? Also, what kind of server configuration would be necessary to support those kind of users assuming you have 1 server for web and 1 for database.
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Aug 17, 2008
It seems I am having issues with WHM/CPanel. I cannot connect to mysql via phpmyadmin through WHM as a root and get this error
#2002 - The server is not responding (or the local MySQL server's socket is not correctly configured)
All users get the same error when they try to access mysql from cpanel. The access seems to be only for valid for 192.168.1.%
Would allowing access to localhost will help and how can I do that for all users?
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Sep 4, 2008
i have a Dedicated server and i installed firewall and i fixed all cpanel option and i disable shell access for all users and ......
but my users can upload shell hack files (Like:c99 ) then they can access to another website ,,,, they can`t Write ,,, they can Read files only
but there is a problem because the hacker will read the config files so my Database websites will hack soon
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May 8, 2009
I have a few users that have a hosting account with me and are trying to connect to their own MySQL servers elsewhere. Both said that they are able to connect to the MySQL server with other hosting accounts but not the ones hosted with me. I asked if they had setup permissions to allow remote connections from my server and they confirmed that they did.
What am I missing? Do I need to configure my firewall somehow? I figured the connection is just using port 80 since it's from an PHP script right?
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Mar 8, 2009
I am unable to connect to corehoster at all again --
I have been having issues since I opened my alpha master reseller account
Any reseller account I create cant create cleints..
I am even unable to enter tickets or send email to them since they are unreachable
Nick S refuses to refund my account .
Any one else having issues with core hoster
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May 27, 2007
I have been struggling with a couple of new servers that we want to run Centos 5 on. For a second assume that is our desire so going back to 4.x isn't an option yet.
Now while I mention Centos 5, the problem seems to be with PAM and x64.
When trying to login to the server via ssh, the login succeds but then immediately kicks the user out. I have tried this with root and another user created. I have set the UsePam option to no to try to resolve this in sshd_config.
On the H-Sphere forum I found this reference:
[url]
" if i try to connect with ssh and i enter the right password i get an error and ssh closes the connection. The answer already was in the ticket you opened:
Quote:
That is known bug dealt with PAM authentication.
The bug was fixed for i386 systems long time ago. But it was not fixed for x86_64 architecture.
We build FreeVPS kernel new version 1.5-13.1 for x86_64 architecture to fix the problem.
We also installed the kernel into the box IP 64.71.227.16.
Please reboot the box with the new FreeVPS kernel version: 2.6.9-freevps-1.5-13.1smp.
Let us know the result."
Does anyone know how to resolve this? A reinstall of PAM was attempted by a well known sysadmin here but to no avail.
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Jan 28, 2008
Yesterday I had to install a renewed SSL Certificate. Managed to get it installed, in Plesk under domains/www_mydomain_com, but I also deleted the default SSL from the server/certificates area... So then I was getting an dns 500 error when browsingour site and I could not start httpd from within plesk. Went in through SSH and tried to start it from there and got and error stating it could not find the SSLCA cert it was looking for. So I edited my httpd.include file to point to my new certificate. Now http works, but my email has stopped? What gives how could the two be related!
I can log into my webmail, compose message and when I send I get:
Warning: fsockopen(): php_hostconnect: connect failed in /usr/share/psa-horde/pear/Net/Socket.php on line 108
Warning: fsockopen(): unable to connect to 127.0.0.1:25 in /usr/share/psa-horde/pear/Net/Socket.php on line 108
I have started and stopped psa, qmail. Rebooted the server. I tried the telnet localhost 25 but I get connection refused. Anytime I check qmail status it says stopped. Don't know if that is right or not. I know I am not recieving emails asI have sent many today through other accounts and they all come back undeliverable.
We do run an online store as well so I am kinda nervous when our email goes down! Time to hire a server admin?
I am running Plesk 7.5.4 on Red Hat 9 on a Virtual Dedicated Server with GoDaddy.
Here is my "Component Info" from Plesk:
bind 9.2.1-16
coldfusion-support 7.3-2.96.118
courier-imap 3.0.8-rh9.build75050824.12
frontpage 5.0.2.2634
httpd 2.0.40-21.17.legacy.1.swsoft
mod_perl 1.99_07-5
mod_python 3.0.1-4
mysql 3.23.58-1.9
perl-Apache-ASP 2.57-rh9.build75050824.12
php 4.3.2-psa.rh9.1
psa 7.5.4-rh9.build75050824.12
psa-api-rpc 7.5.4-rh9.build75050930.11
psa-bu Component was not installed
psa-horde 3.0.5-rh9.build75050824.12
psa-imp 4.0.3-rh9.build75050824.12
psa-logrotate 3.7-rh9.build75050824.12
psa-manual-custom-skin-guide 7.5.4-rh9.build75050824.12
psa-proftpd 1.2.10-rh9.build75050824.12
psa-qmail 1.03-rh9.build75050824.12
psa-qmail-rblsmtpd 0.70-rh9.build75050824.12
samba 2.2.7a-8.9.0.1.swsoft
SSHTerm 0.2.2-rh9.build75050824.12
stunnel 4.04-3
webalizer 2.01_10-11
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Apr 5, 2007
I am stuck in re-installing mysql server..... Everything I have removed even mysql service give reboot the machine but still not able to complete the installation.
At the end I receive error " Can't connect to Mysql server with LocalHost (10061)
By the way if port 3306 is not enabled in firewall can this issue be occurred because of this?
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Sep 25, 2007
I just switched to a new server last month and Im having a problem where a lot of my members and even some of my mods are unable to connect to my website. They are just getting a page cannot be displayed error. The website is ftascene(dot)com. Is everyone here able to connect to the site, and any idea why not everyone would be able to connect?
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Jun 12, 2007
I have not been able to connect to my server via browser, ftp or email since my server had a OS reload & security package installed.
If I disconnect and remove my wireless router I can access the server directly from the modem. When the Linksys WRT54G is connected I can go anywhere on the net with no problems, except my server.
Is there something they might have done at the server to block wireless router access?
I get a timed out message when I ping any of the IP's on the server with the wireless router connected.
Linksys has been of no help and I have talked with Clearwire who owns my modem.
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Nov 25, 2007
When i go to my website or any page under the domain it's just white. Blank nothing, nada.
"Failed to receive status information from Apache. Unable to connect to local httpd server."
This error message appears when i click on "apache status".
Is this because of the network issue? Or is it because of something I did myself?
I did a google search and came up on some solution, I did them and nothing.
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Aug 6, 2012
Lately whenever i try to connect to my Plesk Panel, I get Firefox's "Unable to connect" error and with Internet Explorer I get "Cannot display web page". I disabled all addons, still couldn't connect. Checked my Firewall, still nothing. I pinged the IP and got 51ms. My site is still up. And I just dont know what's wrong.
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Jul 17, 2012
I've upgraded to 11, but when I try and apply updates, I'm getting
WARNING: Unable to connect to local default MySQL server. Read carefully article [URL] ..... for details.
I've followed the directions in the KB mentioned, but haven't had any luck yet.
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Jul 18, 2014
After changing my web hosting (same system : VPS, same version of linux : CentOS 6 , but passage from Plesk 11 to 12), i am now unable to connect remotely via TCP-IP to my mysql databases (with third-party tools like Mysql Workbench, Toad...) ! I never met this problem before.
The only way to connect is to use a "Standard TCP-IP over SSH" connection method ... but i don't want (i did'nt need this method before) !
Though, remote connections are allowed from any host in the settings.
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Aug 16, 2014
I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel. I read that the "Unable to connect to sieve serve" problem would be solved in version 12.It seems not. What to do?
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Feb 11, 2014
I received an error message "Error: Failed to remove mobile site: Can't delete a site that's not active " when try to remove a mobile website in Plesk control panel and if i try to edit site content i received another error message "Can't access a site that's not active" from [URL] ....
These notification messages are originating from UNITY Mobile platform. The reason is actually hinted in the messages themselves - both the site and the editor account have been already disabled and there are no handlers anymore to modify their status further, so the messages are correct from UNITY Mobile platform's standpoint.
It appears that Plesk control panel has somehow retained in its configuration information about the site availability and is giving the plesk control panel the option to configure the mobile site despite the fact that UNITY Mobile platform is returning "deleted" status back to Plesk. Plesk should be given an option to create a new site instead now.
I would like to know how to manage Plesk in this situation.
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May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
But if i try to connect over mailclient I get this error in errorlog:
couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
What can I do to get connection over mailclient?
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Mar 11, 2008
I installed exim and have been able to successfully use it as an smtp server. My test setup was as follows:
email client uses smtp.MYSERVER.com, my login, and password
The email is successfully forwarded to the appropriate recipient. However, when I create a new user, and test it's email capabilities, it does not work. I get a 535 error:
535 Incorrect authentication data
I have double checked the login and password, and I've tried this on multiple accounts. Is there an issue with how I'm creating the users? (useradd)
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May 26, 2007
I am unable to set the background for the users on a terminal server.
The server is running Windows server 2003 R2 64 bit Enterprise edition.
I have setup the background path correctly in the group policy for the ou where the users are located. However the background does not load. I have also enabled Active Desktop in the terminal services configuration manager.
Also when I try to set the background manually as the administrator, everything is grey and I am unable to set the background. I have tried to start the Themes service but this does not resvolve the problem. Do anybody here have a suggestion on why I am unable to set the background even on the administrator user manually? (the administrator user does not have any group policies activated).
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Dec 11, 2008
I have tried everything I know (I know not much)
I have rebooted it multiple times. I have terminated lots of account and now I have only 2 or three accounts.
I have removed all the fishy scripts. Done everything I can.
But it just becomes un responsive within a minute of re booting.
Its a Pentium 4 Single Core server.
1GB Ram and 160GB harddisk with cpane+WHM.
I get error
cpsrvd failed @ Thu Dec 11 19:50:43 2008. A restart was attempted automagically.
Failure Reason: Unable to connect to port 2086
I cannot even connect to server because within minutes the server hangs.
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Dec 19, 2013
I have installed Plesk 11.x windows version. I use that for 1 month but now I want to login to panel by http://mysite.com:8880 get error:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe .pipeP_85da9518-b79d-49a6-a154-e5055dc53d7c
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Aug 11, 2014
I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!
Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:
===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)
Unable to connect to database:
- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.
I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is
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Nov 9, 2013
when I try to access to my plesk I obtain:
ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).
If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log
I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.
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Sep 21, 2014
Since we had Update to 12.x we have problem to connect to any ftp Server
We have this Problem on two diffrend Plesnikserver.
Both are running under Ubuntu 12.04 ....
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Aug 25, 2014
On a couple of domains I get this error if I click on the domain in the domains option or in the Subscriptions list.
Unable to find row by field login with value domain.com in smb_users table.
How can I fix this?
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Mar 14, 2008
Cannot send mail via php mail send
Warning: fsockopen() [function.fsockopen]: unable to connect to localhost:25 in /home/user/public_html/smtpmail/class.smtp.php on line 105
How do I correct this? I'm using Cpanel with php 4.4.8, apache 2.2, mod suphp
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Feb 20, 2008
Warning: fsockopen() [function.fsockopen]: unable to connect to mail.userdomain.com:25 (Connection timed out) in /home/user/public_html/_inc/class.smtp5.php on line 122
Message could not be sent. Mailer Error: Language string failed to load: connect_host
Using php 5 with phpsuexec enabled.
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