Plesk 12.x / Linux :: FTP-Repository Fails To Connect To Any Server - Unable To List Directory
Sep 21, 2014
Since we had Update to 12.x we have problem to connect to any ftp Server
We have this Problem on two diffrend Plesnikserver.
Both are running under Ubuntu 12.04 ....
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Jun 29, 2013
After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...
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Jul 8, 2015
I'm trying to setting plesk backups to own ftp server.. My ftp server is listening by the port 31..
My conf:
Server: mydomain:31
Directory: vpsbkp
User and password...
Passive mode checked
Here the error display: "Transport error: unable to list directory: Curl error: Couldn't connect to server"
Where are the bkp ftp logs?
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Nov 20, 2014
I seem to have an error with backing up to my personal FTP repository. I have only just noticed the issue, but i believe it originated when I upgraded Plesk Panel 11 to Plesk Panel 12. I am currently running version 12.0.18 on Cent OS 6.5.
Note whether i check the "Use passive mode" option makes no difference to my problem.Below is what I get from the panel.log under /usr/local/psa/admin/logs
Code:
[2014-11-20 19:49:44] ERR [util_exec] proc_close() failed
[20-Nov-2014 19:49:44 UTC] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://USERNAME@IPADDRESS/MYFTPDIRECTORY/' '--use-ftp-passive-mode' failed with code 121.
stdout:
Transport error: unable to list directory: Curl error: Access denied to remote resource
stderr:
file: /usr/local/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 57
code: 0
trace: #0 /usr/local/psa/admin/plib/Service/Agent/Transport/Local.php(60): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
[code]....
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Oct 21, 2014
I'm using Plesk 12.0.18 on a virtual container powered by Parallels Virtuozzo Containers, and I cannot get the FTP (personal repository) working.In my settings, I've unchecked Passive mode (as the VPS is configured with the Virtuozzo firewall) yet Plesk still seems to test the connection with passive mode, which I know will fail. However active FTP on the command-line works fine.
My settings:
Host: ftp.hidrive.strato.com
Directory: /users/xxx/plesk_backups
FTP username: xxx
Password: xxx
Passive mode: UNCHECKED
FTPS: UNCHECKED
Saving the repository fails with (after a hang): Transport error: unable to list directory: Curl error: Couldn't connect to server
If the "directory" doesn't exist on the FTP server it fails immediately, so the connection is working, and it seems to be on the "dir/ls" command that it fails - which is a symptom it's using Passive mode.
According to the Panel log file, Plesk issues the below command:
[21-Oct-2014 02:53:55 America/Chicago] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://xxx@ftp.hidrive.strato.com/users/xxx/plesk_backups' '--use-ftp-passive-mode' failed with code 125.
Note the "--use-ftp-passive-mode" even though "passive mode" is UNCHECKED in the UI.
From a terminal:
# ftp ftp.hidrive.strato.com
Connected to ftp.hidrive.strato.com (85.214.3.73).
220 Another visitor. Stay a while...
Name (ftp.hidrive.strato.com:root): xxx
331 FTP login okay, send password.
Password:
230 User logged in, proceed.
[code].....
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Aug 16, 2014
I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel. I read that the "Unable to connect to sieve serve" problem would be solved in version 12.It seems not. What to do?
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Feb 17, 2015
I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.
Here is the command I'm running:
Code:
plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version
Here is the output :
Code:
Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..79%..99%..100% was finished.
[Code] ....
And here is the content of my /etc/apt/sources.list file after the command is ran:
Code:
root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin
bin:x:2:2:bin:/bin:/usr/sbin/nologin
sys:x:3:3:sys:/dev:/usr/sbin/nologin
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/usr/sbin/nologin
[Code] ....
The piece of data above the sources keeps coming back everytime I run the command even though I'm deleting it.
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Dec 12, 2014
How to connect nginx to work with directory web_users for some virtual host?
This directory contains two accounts (user1, user2) with a large amount of static content (files .jpg), the downloaded web users themselves. At the moment they are processed by Apache, which causes an additional load on the server.
In hosting configuration for virtual host "domain.tld" set:
document root: httpdocs. (That is, the "httpdocs" and "web_users" directories are on the same level).
In the web server configuration settings (in additional nginx directives) i can't use the directive "server" (refuses to save), where you can specify the location of the additional "document root" for nginx.
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Jul 18, 2014
After changing my web hosting (same system : VPS, same version of linux : CentOS 6 , but passage from Plesk 11 to 12), i am now unable to connect remotely via TCP-IP to my mysql databases (with third-party tools like Mysql Workbench, Toad...) ! I never met this problem before.
The only way to connect is to use a "Standard TCP-IP over SSH" connection method ... but i don't want (i did'nt need this method before) !
Though, remote connections are allowed from any host in the settings.
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Dec 12, 2014
On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:
ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1
On the target server there are nothing.
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May 30, 2015
I have the problem that I can't connect to my mailserver tru the mail client (Webmail works fine, I receive mails and can send mails)
But if i try to connect over mailclient I get this error in errorlog:
couriertls: connect: error:1408A0C1:SSL routines:SSL3_GET_CLIENT_HELLO:no shared cipher
What can I do to get connection over mailclient?
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Aug 11, 2014
I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!
Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:
===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)
Unable to connect to database:
- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.
I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is
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Nov 9, 2013
when I try to access to my plesk I obtain:
ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).
If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log
I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.
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Apr 6, 2015
After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:
"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."
it also says in the main window:
"Unable to load folders list."
Clicking on Upload Files, that dialog also shows "Unable to load folders list."
I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.
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Sep 4, 2014
We are having an issue when users are trying to add attachments via horde the error:
unable to create VFS directory /.horde/imp
appears. How this can be resolved?
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Oct 17, 2014
My backup ftp server was down, how do I move all backups from server repository to personal ftp repository?
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Mar 27, 2015
I want to restore a database from my repository. In the backup manager (root) I have Server repository & Personal FTP Repository. The personal repository I set to backup every day. The server repository I don't know where to set the backup option. There seems to be some random backups every 2 weeks or so.
In the personal ftp repository I have the backups of the last 7 days as tar files. When I want to radio button "Selected objects" it can not me highlighted. I am on plesk 12.0.18. (I ticked "Restore this backup despite the fact that it does not have a valid signature")In the server depository the files are .xml and there I can select what to restore but the backups are not current. I need the database from yesterday.How can I make my personal backups selectable?
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Dec 29, 2014
I have 2 identical servers: I'm trying to do backups from server1 to server2 and from server2 to server1.
In every server I setup a subscription just for storing backups.
If I configure Personal FTP Repository from server1 to server1 - the same server - it works (it gives a warning: backup on the same server is not safe).
If I try to configure Personal FTP Repository from server1 to server2 and vice versa, it gives me the following error:
Transport error: unable to list directory: Curl error: FTP: couldn't retrieve (RETR failed) the specified file
If I try to give a different password, it tells that the password is wrong: this means that server1 is able to connect to server2 and the ports are well configured (I hope).
If I connect in active mode from my PC with Filezilla to server1 or server2, same username and password, it works!
I'm not able to configure Personal FTP Repository and to backup to another server.
S.O.: CentOS 6.5 (Final)
Plesk: 12.0.18 Update #30
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Oct 22, 2014
I host a number of large sites (20GB+) on my VPS server running Centos6 and Plesk Panel 12. Due to the large sites I don't want to keep multiple backups on the actual server because it would take too much disk space. When I create a backup to the server's repository all is good, but when I click the green arrow to download the backup it takes a long time and then it fails with a timeout error. On some smaller sites it takes a while but eventually downloads the tar.
So my question: Is it possible to access the Server Repository via FTP? How and where would I set this up? Presumably it would be a better way to download these large archive files?
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Jun 22, 2014
We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password
This happen since we do the update to the new version 11.5.30 ...
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Aug 6, 2012
Lately whenever i try to connect to my Plesk Panel, I get Firefox's "Unable to connect" error and with Internet Explorer I get "Cannot display web page". I disabled all addons, still couldn't connect. Checked my Firewall, still nothing. I pinged the IP and got 51ms. My site is still up. And I just dont know what's wrong.
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Jul 17, 2012
I've upgraded to 11, but when I try and apply updates, I'm getting
WARNING: Unable to connect to local default MySQL server. Read carefully article [URL] ..... for details.
I've followed the directions in the KB mentioned, but haven't had any luck yet.
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Nov 13, 2014
My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:
Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:
[code]...
No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.
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May 27, 2015
We have many clients with same issue, when they try to connect into outlook they get a msg like this (print).
None of all them has the same issue, but a few of them.
When i restart all email services things works, but 30" later come back again...
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Dec 15, 2008
when I run this command show me some errors what should I do?
# yum update
Loading "fastestmirror" plugin
Loading mirror speeds from cached hostfile
* plesk: www.atomicorp.com
* extras: mirrors.portafixe.com
* updates: mirrors.portafixe.com
* base: mirrors.portafixe.com
* addons: mirrors.portafixe.com[url]
[Errno 14] HTTP Error 404: Not Found
Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: plesk. Please verify its path and try again
I have Linux with Plesk.
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Dec 19, 2013
I have installed Plesk 11.x windows version. I use that for 1 month but now I want to login to panel by http://mysite.com:8880 get error:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe .pipeP_85da9518-b79d-49a6-a154-e5055dc53d7c
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Nov 25, 2007
When i go to my website or any page under the domain it's just white. Blank nothing, nada.
"Failed to receive status information from Apache. Unable to connect to local httpd server."
This error message appears when i click on "apache status".
Is this because of the network issue? Or is it because of something I did myself?
I did a google search and came up on some solution, I did them and nothing.
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Jul 21, 2014
I am having trouble connecting to my ssh server. It responds with a lengthy error message about no network etc. but it is the last message that concerns me:
Sometimes, such troubles can be caused by a misconfigured firewall.
How can I check the firewall if I cannot connect to ssh? I am running plesk 11.5 control panel and CentOS 6. Is this something I can do from plesk?
I can see that the firewall in plesk is set to allow all for ssh, but I cannot see way to disable the firewall to test ssh connection. Can this be done from plesk?
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Feb 8, 2015
I am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:
FTP server hostname or IP: myipaddress":"port without quotes. Directory for backup files storage: complete also used /complete. Both correct username and password
Use passive mode checked
Use FTPS checked
Use password protection checked
Here is my scenario:
Personal FTP repository backups are set up with:
Create a multivolume backup
Volume size: 2047
Store backup in: Personal FTP Repository
max number of backups: 1
For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.Where can I find this backup? I am using CentOS.
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Jan 6, 2015
I am using apt-cron for automatic nightly security updates.
This morning, it won't install anything - here the log:
Code:
Jan 6 04:21:00 srv2 cron-apt: CRON-APT RUN [/etc/cron-apt/config]: Tue Jan 6 04:00:01 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT SLEEP: 1052, Tue Jan 6 04:17:33 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT ACTION: 3-download
Jan 6 04:21:00 srv2 cron-apt: CRON-APT LINE: /usr/bin/apt-get -o quiet=1 upgrade -d -y -o APT::Get::Show-Upgraded=true
[Code].....
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