Setup Email Account - Does Not Work

Jun 18, 2008

I have a VPS server now with 1and1.com (no wait times with tech support, and very friendly and helpful), only problem is... they haven't been able to help me resolve one of my problems.

My client has their domain registered with Network Solutions. I've already changed the DNS settings to point to my VPS where I've created the domain within Plesk. I can log into my FTP, change the site, yadda yadda yadda just like any other site. So everything works there!

Now, when I create an email account in Plesk I put in my user/pass etc... and create an email account... Great, awesome.

I go into Outlook and put in the email information, incoming/outgoing mail settings, user/pass, etc... and nothing works... It pops up and pretty much nothing happens.

What am I doing wrong for this to not work? Do I have to create a sub domain within Plesk for my domain? If so, I've already done that.

Must I change something over at Network Solutions to reflect the mail server? If so, I've added the MX records of mail.mydomain.com with prio of 10.

What is up? What am I doing wrong? :-(

Client is getting frustrated and I'm lost!

I'll keep everyone posted on the outcome :-)

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