How To Setup An Account Manually

Jan 27, 2007

I do not have control panel, I have suse OS, how do I setup an account manually so I can move my site to this new server?

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How Do You Setup Reseller Account?

May 7, 2008

I'm curious, how do you all Cpanel server owners setup reseller accounts for clients? I find myself doing it this way (providing 2 static IP's, for ns1/ns2)

1. create reseller account
2. ssh > edit nameserverips and manually add ns1/ns2 to the two select IP's of choice
3. change account IP to first main static IP, in whm

Any one else do it this way, or another method? I use WHMCS also, which creates the account automatically, but I have to edit nameserverips and appy ns1/ns2 manually in whm (A dns zone) manually.

Also, I'm wanting to upgrade some of the PHP 4 / MYSQL 4 boxes to PHP 5 / MYSQL 5. Is it worth it, or not? If yes, what methods could I use to assure no side effects for some clients' scripts, or at least some method to help them should an issue arise?

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How Long For Account Setup?

Apr 3, 2008

How long does it normally take to get a shared account setup with a hosting provider? I am now in my 5th day and still have not had the account setup. I have made my DNS changes and I just keep getting email responses that it is coming. Should I be worried or is a week the normal response time in a shared environment?

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Setup A Phish Account

Aug 14, 2008

Someone setup a phishing site at on my server.

He set up using the root account.

Since then I changed my root password. Do you think there's a chance he installed some back door that he can access root again even though I change the root password?

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WHM Account Setup Template

Oct 19, 2007

Im running Cpanel 11 Release (stage 2) and i was wondering if you can setup WHM so that when an account is created, it automatically has:

A default generic SPF record
suphp_ConfigPath set for custom php.ini (/home/username/php.ini)
Custom session.save_path for php (/home/username/tmp)
Create /home/username/tmp folder

I think thats about it for now. Any ideas? I know about zone templates, but they dont seem to fit this bill. They might work for the SPF records though.

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New Account Setup Time For Liquidweb?

Aug 17, 2007

Whats the turnaround time for liqudweb? They had called me and confirmed my account is verified but thats more than 14 hrs back and yet no sign of getting information about the new account setup.

When I called customer support line, the guy "not sure when the account will be setup "

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Setup Smarthost To CPanel Account

Jul 27, 2009

Our domain is hosted with a cPanel based shared hosting company only for website.

We have an Exchange 2003 server that is assigned with two dedicated IP's provided by our ISP with rDNS configured. So all outgoing emails are send using these two ISP lines and all works fine.

Since we are going to change the ISP, and the new ISP is refusing to set rDNS we are going to use our cPanel based shared hosting account to send our mails - so we will be configuring our Exhcnage 2003 to [smarthost] to forward all the emails to the hosting server.

I need to what I have to do in the cPanel account to make this work.

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Setup Email Account - Does Not Work

Jun 18, 2008

I have a VPS server now with (no wait times with tech support, and very friendly and helpful), only problem is... they haven't been able to help me resolve one of my problems.

My client has their domain registered with Network Solutions. I've already changed the DNS settings to point to my VPS where I've created the domain within Plesk. I can log into my FTP, change the site, yadda yadda yadda just like any other site. So everything works there!

Now, when I create an email account in Plesk I put in my user/pass etc... and create an email account... Great, awesome.

I go into Outlook and put in the email information, incoming/outgoing mail settings, user/pass, etc... and nothing works... It pops up and pretty much nothing happens.

What am I doing wrong for this to not work? Do I have to create a sub domain within Plesk for my domain? If so, I've already done that.

Must I change something over at Network Solutions to reflect the mail server? If so, I've added the MX records of with prio of 10.

What is up? What am I doing wrong? :-(

Client is getting frustrated and I'm lost!

I'll keep everyone posted on the outcome :-)

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VPS Account With Multiple Domain Setup

Apr 11, 2008

I have a VPS account with WHM/Cpanel console access. I have three domains that I am trying to setup. Within WHM I have setup three different accounts, one for each domain. I am able to login to the cPanel for all three accounts. This also created a new web directory for each domain in /home/domain_name/public_html/. I have placed my default index.php in all three public_html with the same permissions. But only 1 domain is working the other two are not. What am I missing? I have confirmed that all three have the correct DNS servers with godaddy and I can do an nslookup on all three. My provider told me to share the IP so that is what I am configured as..

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Automatic Account Setup & Billing

Mar 19, 2008

I have a virtual dedicated server which i currently host a couple of clients websites on, the control panel i am using is Simple Control Panel.

What i would like is an automated program or script that automatically sets up a users FTP access and creates a directory with a mysql database - I also require it to bill the customer on a monthly basis and if no payment is received from the customer the account then goes offline (but is not deleted)

how i can set this up and what is the best thing to use.

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Account Creation Status: Failed (that Domain Is Already Setup)

May 5, 2009

when i create an account from whm it gives me error as below

please tell how can fix this error ?

Error message


we are unable to set up this domain name & getting the following error please resolve this issue

Account Creation Status: failed (Sorry, that domain is already setup (remove it from httpd.conf))

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Plesk 12.x / Linux :: Setup Multi-server Hard Drive But On One Account

Oct 21, 2014

Not sure if I labeled that correctly, but I am looking to setup a multi-server where I offer a cloud ssd hosting plan, and sata hosting plan. The current setup has ssd hosting, but id like to add another ip address, as well as its hard drive to host other websites on that specific server, which is sata based.

For example, I add a domain to my plesk 12 admin account and choose the added Ip address (the sata based one), where it points to that server to access the files for that specific website.

At the moment, cloudflare handles all of my dns settings.. but I am totally lost on how this needs to be setup and if I am required to purchase another plesk license. I am trying to avoid purchasing another plesk license and having to setup a whole new plesk installation just to do this.. This is a vps by the way, not a dedicated server...

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Plesk 11.x / Linux :: Unable To Setup Apple Mail Email Account

Mar 3, 2014

I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.

I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.

I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.

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Manually Enabling SpamAssassin

Mar 2, 2008

I have a dedicated server. It is a Fedora Core 6. It came with "Plesk 30 domain license". However, this license of Plesk doesn't have SpamAssassin enabled. In order to get the license with SpamAssassin, it costs an extra $30 a month.

I believe SpamAssassin by default is in fact installed on the sever, but some of my users are reporting that they are getting Spam. How can I check is SpamAssassin is running? How do I configure SpamAssassin to filter spam on all the e-mail addresses that are created in Plesk?

I have SSH access to the server.

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Installing CentOS Manually

Jul 8, 2008

how to install CentOS by not using the installer. This guide should be great when installing over networks, don't have a graphical console available (for installing over serial), when you're not content with the installer's job, installing CentOS from another distro, or plainly want to learn more about how CentOS works.

* Have a host OS that has the "rpm" package manager available. Some distributions have it in their repositories (even if the package manager for the distro itself is not rpm), and knoppix (a linux live/rescue CD) has it aboard too. You can use the first CentOS ISO CD too (use linux rescue at boot), and it has all the necessairy packages aboard
* Access to the CentOS base repository. It's on the first CentOS ISO CD
* Use your BRAIN. This guide is ment to be interpreted, not copy/pasted

# First, setup your disks to your liking. You can use whatever you want here,
# RAID, LVM, etc... Remember your disk configuration because you'll need it
# to configure grub, menu.lst and fstab. Using RAID, LVM, or others will require
# more configuration than this guide covers. To keep it simple I'm using a
# single disk. An example:

$ fdisk /dev/sda
$ mount /dev/sda3 /target
$ mkdir /target/boot
$ mount /dev/sda1 /target/boot

# Depending on the host OS you're using, you may need to initialize the rpm db
# on the host OS
$ rpm --initdb

# Use the following command to install the packages. I'll be addressing this
# command as $rpm.

$ rpm --root /target -i

# Use your shell's tab completion to complete the package filenames. I
# deliberatly left out the versions so these instructions apply to a wide range
# of versions

# Let's install some basics
$rpm setup basesystem filesystem

# Install bash first, this is needed for post-install scripts
$rpm bash glibc glibc-common termcap libgcc tzdata mktemp libtermcap

# Install some dependencies (this is mainly to keep the next command smaller)
$rpm grep pcre libstdc++ info ncurses zlib gawk sed ethtool

# Install the bulk of the system
$rpm coreutils libselinux libacl libattr pam audit-libs cracklib-dicts
cracklib libsepol mcstrans libcap chkconfig python db4 openssl readline
bzip2-libs gdbm findutils krb5-libs initscripts util-linux popt udev MAKEDEV
centos-release shadow-utils keyutils-libs iproute sysfsutils SysVinit
net-tools module-init-tools e2fsprogs e2fsprogs-libs glib2 mingetty
device-mapper sysklogd psmisc centos-release-notes procps libsysfs iputils

# Install package manager
$rpm rpm beecrypt elfutils-libelf rpm-libs sqlite

# Install YUM
$rpm yum python-elementtree rpm-python yum-metadata-parser python-sqlite
expat libxml2 python-urlgrabber m2crypto python-iniparse

# You may also want to install your favorite editor
$rpm nano

# This provides /root with some defaults, like color highlighting on `ls`
$rpm rootfiles

# Right now you have system which you can chroot to, so we can start setting up
# the basics

# Mount directories for chroot operation
$ mount --bind /dev /target/dev
$ mount -t proc none /target/proc
$ mount -t sysfs none /target/sysfs
$ chroot /target

# This constructs /etc/shadow
$ pwconv

# Configure fstab
$ nano -w /etc/fstab

# Installing the kernel. Do this back outside the chroot in the host OS system
$ exit
$rpm kernel mkinitrd cpio device-mapper-multipath dmraid gzip kpartx lvm2 nash
tar less device-mapper-event

# Install the bootloader, grub.
$rpm grub diffutils redhat-logos

# Let's chroot again to configure our bootloader
$ chroot /target

# We start by configuring the bootloader. Open /boot/grub/menu.lst, and put the
# following there

timeout 5
default 0

# (0) CentOS
title CentOS
root (hd0,0)
kernel /vmlinuz-2.6.18-92.el5 root=/dev/sda3 ro
initrd /initrd-2.6.18-92.el5.img

# If this command gives an error, you can safely ignore this because it's not
# of importance. What is important is that grub-install copied the right files
# to /boot/grub that we need for booting.
$ /sbin/grub-install /dev/sda

# Manually install grub if the previous step failed. - means type it in the grub
# shell
$ grub
$- root (hd0,0)
$- setup (hd0)

# Optional packages
# You may want to install passwd so you can set passwords ;-)
$rpm passwd libuser openldap cyrus-sasl-lib

# These are used to set the keyboard language (loadkeys)
$rpm kbd usermode

# ** Right now you should have a bootable system! Here are some tips to help you
# through your 1st boot ***

# Most of the system configuration happens in /etc/sysconfig. See


for full documentation.

Some quick post-install tips:
* Configure your keyboard in
using the KEYTABLE variable

* Configure networking
Take a look at /etc/sysconfig/network-scripts. See ifcfg-lo for an example.

# This recreates the RPM database. If the host OS you used has a different
# version of db, rpm will complain with
# rpmdb: unable to lock mutex: Invalid argument
$ rpmdb --rebuilddb

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Manually Force DNS Change

Jul 24, 2007

we're using a subdomain to point to one of our server's IP. (gaming purposes).

And people use this subdomain to connect to the game server.
However, We are going to move to a new server soon with a different IP.

I know, only thing I have to do is change the IP of the subdomain to point to the new server, however I know this will take like 1 to 48 hours to fully work.

Is there a way to force people who's still connecting to the OLD Ip to go to the new IP?

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Mod_Evasive - Blocking IPs Manually

Oct 26, 2007

Is there a way to block ips with mod_evasive by adding the ips to the mod_evasive configuration file?

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CPanel's EasyApache 3 - Are You Using It? (Or Still Doing Things Manually?)

Feb 17, 2008

How many of you cpanel folks are using the new cpanel 11 "EasyApache 3" to manage apache/php on your servers? (Instead of doing things manually?)

We have always managed our apache and php configs manually, because cpanel was "under-powered" for the task.

However, with this new EasyApache 3 that is included with cpanel 11, it seems cpanel might finally have figured things out.

How many of you have switched over from doing things yourself manually to using EasyApache to manage your PHP config?

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Manually Create CPanel Subdomains With SSH

Oct 24, 2007

Does anyone know how to make sub domains through SSH?

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Can Cookie's Be Set Manually To Bypass Security

Aug 24, 2007

I have put an Access database inside an access_db folder on Godaddy and written some .asp pages that query it. I am trying to make sure that I take necessary precautions against hackers reading or even writing to the database. Maybe someone can give some remarks about whether any of these concerns are realistic, and if so, why and what I could do about it?

1) Could someone somehow navigate directly to the database and read or write to it (the access_db folder seems to have no read/write permissions as set by default by Godaddy, but how secure is that?)

2) I permit entry through use of a a userid and password that are looked up in an mdb in the same folder (not listed in the html itself). If there’s a match, I store the userid as a session cookie. Then, to visit any other pages, each page first checks to see if the cookie is empty before proceeding. Is it possible for someone to set the cookie themselves and thus break through (can a cookie be set manually?) If so, would it help if I mandated that the cookie be set to something specific (right now it just has to be non-blank) or can they find out what the cookie should be set to as well?

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Compile Apache With Phpsuexec Manually

Feb 1, 2007

Does anyone know the step by step procedure for compiling apache with phpsuexec enabled and making apache recognize php on a non-cpanel server?

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Plesk 11.x / Linux :: Upgrade Roundcube Manually?

Nov 17, 2014

I noticed, that my Plesk install still runs an older Roundcube Installation (somewhere in the 0.9 range) and RoundCube 1.0.3 is currently the latest version available at [URL]

Is it safe to upgrade the Roundcube Installation in psa-roundcube manually from 0.9 to 1.0.x?

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Plesk: Remove Domain Name Server (DNS) Record Manually

Jul 10, 2008

somehow plesk is not listing a domain record I added recently, that I have to remove. so, I can't select it and delete it through the interface.

is there a way to remove a dns record manually, perhaps from the command line?

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Call Script That Deletes Logs After Stats Run Manually

Jan 15, 2008

I'm trying to create a script to archive logs for 7 days but still delete them from the domlogs daily. Has someone already done this? The ideal solution would be to modify the CPanel script that deletes them after stats run but I'm not sure if thats protected code by CPanel. The other option would be to disable the delete logs after stats run option and to create a script to copy the logs somewhere else via cron and call the script that CPanel uses to delete the logs without restarting apache. This script would also move the files through directories and eventually delete them, therfore preserving the logs for 7 days. Any ideas?

I have created an untested script which should do this but I just need to know how CPanel deletes the logs without restarting apache.


mkdir /domlogbackup/
mkdir /domlogbackup/1/
mkdir /domlogbackup/2/
mkdir /domlogbackup/3/
mkdir /domlogbackup/4/
mkdir /domlogbackup/5/
mkdir /domlogbackup/6/
mkdir /domlogbackup/7/
mkdir /domlogbackup/8/
sleep 1

rm -rf /domlogbackup/8/*
sleep 5
mv /domlogbackup/7/* /domlogbackup/8/
mv /domlogbackup/6/* /domlogbackup/7/
mv /domlogbackup/5/* /domlogbackup/6/
mv /domlogbackup/4/* /domlogbackup/5/
mv /domlogbackup/3/* /domlogbackup/4/
mv /domlogbackup/2/* /domlogbackup/3/
mv /domlogbackup/1/* /domlogbackup/2/
sleep 5
cp /usr/local/apache/domlogs/* /domlogbackup/1/
sleep 0.1

# rotate domlogs
sleep 10

gzip /domlogbackup/1/*

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