Plesk 12.x / Linux :: Unable To Create MX Record (Route53)
Jan 2, 2015
A customer wanted me to install the Google Apps MX records. However, it seems that they are not being created in Route53, at all.
Also if I delete the existing MX reccord the change does not reflect to Route53. Try to replicate?
Fact is that you've put this module in the catalog and would get in touch with you guys to tweak it to perfection as I think it can be a real USP for small hosters like me as this utilises the power of Amazons giant network yet you only have one server to take care of for all your regular hosting.
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Nov 11, 2014
I want to create a webpage where users can make a SRV record. I thought this is possible with the Plesk API but i dont have any expierance with the API. How to create it?
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Aug 8, 2014
When i go to tools & setings -> notifications, i have this message:
Error: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table.
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Jun 22, 2015
Connection to the database server failed: Unknown column 'plugin' in 'mysql.user'
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Mar 5, 2013
I saw that Plesk 11 doesn't create IMAP folder like sent items, deleted items or draft, junk etc. Is possible to fix this problem?
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Dec 10, 2014
This is a clean installation of Plesk, nothing else has been done on the server. After the Plesk 12 Installation I installed the Route53 Extension directly from the Panel.
I authenticated with the Access ID / Secret key, as soon as I start creating Domains I get duplicated zones in Route53. When I delete the Domain from Plesk only one Domain gets deleted, the other one remains.
This is my debug log where I see it executes the script twice:
Code:
[2014-12-10 14:50:15] DEBUG [panel] DNS Custom backend call: [{"command":"create","zone":{"name":"dummy123123test.nl.","displayName":"dummy123123test.nl.","soa":{"email":"vincent@mkbsc.nl","status":0,"type":"slave","ttl":86400,"refresh":10800,"retry":3600,"expire":604800,
"minimum":10800,"serial":1418219415,"serial_format":"UNIXTIMESTAMP"},"rr":
[Code] ....
The strange thing is, in the custom call it lists all the records twice as well..
When I disable the Plesk DNS Template it doesn't create Zones at all, when I then enable the Template per domain it creates one Zone correctly.
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk v12.0.18_build1200140610.21 os_Ubuntu 14.04
PROBLEM DESCRIPTION
On Sub creation Plesk creates two hosted zones in AWS Route53
STEPS TO REPRODUCE
Install Plesk 12
Install Route53 Extension from Panel
Create subscription
ACTUAL RESULT
Duplicated zones in AWS Route53
EXPECTED RESULT
One Hosted Zone in AWS Route53
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Sep 4, 2014
We are having an issue when users are trying to add attachments via horde the error:
unable to create VFS directory /.horde/imp
appears. How this can be resolved?
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Feb 2, 2015
In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.
I don´t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.
Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jul 8, 2008
I added a domain name through Plesk. after that I deleted it because I wasn't happy with the configuration and thought I'd just start from scratch.
now, I'm unable to add it. the domain is not listed with the other domains on the server, however when I try to add it I get "Such DNS record already exists".
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Feb 28, 2015
I have a domain hosted in a external pool of servers.I must set a dns record for www.domain.tld and domain.tld (without www). It must be done using cname.The www.domain.tld , works fine.
Ex:www.domain.tld IN CNAME xyz.otherdomain.tld.
But I am not able to set a DNS record for a root of domain.
Ex: domain.tld IN CNAME xyz.otherdomain.tld.
neither domain.tld IN CNAME www.domain.tld.
The PPA didn't allow me.It say that the host field is mandatory.
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Mar 11, 2014
Having an issue creating a brand in PPA 11.5. After configuring the brand, all tasks complete okay. After opening up the website, i receive the following error:
Bad Gateway: Web server received an invalid response while acting as a gateway or proxy server.
Web Server at branded.name.com
I have tested this on
PPA version
11.5 Update #02
and
PPA version
11.5 Update #03
Still not working. In both cases I re-created the brand.
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Oct 9, 2013
How can I remove all previous web users, even after an uninstall, I am having trouble finishing a new installation, during the wizard because users already exist.
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Nov 13, 2014
My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:
Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:
[code]...
No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Feb 1, 2013
I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.
I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".
Yet, when I try to re-run the task for provisioning it constantly fails with the message:
Unable to create hosting. Ip address does not exist in client's pool ....
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May 20, 2014
How can i add dmarc record with plesk panel?
DKIM and SPF records is looks ok.. And i need to add dmarc for my mails.
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Mar 19, 2015
According to [URL] .... The SOA-record is set to the first NS-record set in Plesk.
I have noticed that new domains get my secondary DNS set as SOA.
I checked the DNS-template and there the correct nameserver is on top. Maybe the NS-record order is random or always swapped. I just noticed this.
If it's always swapped then I could give the authorative NS last in my template...
But why isn't it giving itself as authorative?
If Plesk is configured as master it also implies this, or am I missing something there? It could at least make sure it puts itself first.
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Mar 10, 2015
i have to delete all PTR records in over 80 domains in a Plesk 12 panel, when i tried to run the dns command to remove the PTR record from a domain, i got the error :
Code: Unable del record in DNS server: unable find DNS record ...
There is a KB article about this specific problem : [URL] .... , but it refers to older Plesk versions (8.x-10.x). I gave it a shot by copying the fix file from all 3 different versions to /usr/local/psa/admin/plib/api-common/ and i got the following PHP errors:
Code:
PHP Warning: include_once(class.PHostingManager.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
PHP Warning: include_once(): Failed opening 'class.PHostingManager.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
[URL] ......
Is there any workaround this PTR issue? Also, is Parallels going to update the article and provide solution for Plesk 12?
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May 24, 2015
Plesk: 12.0.18
OS: CentOS 6.5 (Final)
Impossible to delete my PTR record (DNS) on a domain name. Message error: Impossible de restaurer la zone DNS : une erreur s'est produite en ajoutant l'enregistrement (IPv6 du serveur) IN none mondomaine.fr. : Des valeurs incorrectes ont été indiquées pour l'enregistrement DNS.
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Jun 23, 2014
I have a PTR record and RDNS works for me but when i want sending email to this server : 62.152.169.25 error occurs and mail undelivery received.
qmail: 1403506829.587606 delivery 2978: failure: 62.152.169.25_does_not_like_recipient./Remote_host_said:_550_Invalid_RDNS_entry_for_144.76.245.38/Giving_up_on_62.152.169.25./
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Oct 24, 2014
How to get plesk (12) to set the SOA record properly on existing domains?
Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.
When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).
The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.
Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.
Reapplying template -> no change to master NS/SOA
Switching mode to slave and back to master -> no change to master NS/SOA
Resetting to default -> no change to master NS/SOA
The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).
Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.
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Jul 9, 2014
The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:
OLD
Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all
NEW
Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all
However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",
Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...
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Jul 1, 2014
When I enable Website Preview using the "Quick Preview on a domain name in Plesk" I get the following when I click ok
"Error: Incorrect DNS record values were specified."
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Apr 7, 2015
Although running
>>
/usr/local/psa/bin/dns --info dev.sname.c002.aname.domain.com
>>
shows the 'ecz1' TXT record exists for "dev.sname.c002.aname.domain.com" :
...
ecz1.dev.sname.c002.aname.domain.com. TXT ecz1
[Code] ....
The issue can be caused by extra spaces in the TXT record:
Code:
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --add dev.sname.c002.aname.domain.com -txt 'ecz1 ' -domain ecz1
SUCCESS: Creation of DNS record in Domain 'dev.sname.c002.aname.domain.com' complete.
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --del dev.sname.c002.aname.domain.com -txt 'ecz1' -domain ecz1
Unable to del record in DNS server: unable to find DNS record
In the following example I have 3 such TXT records with 3, 5, 7 extra spaces and remove record with 3 spaces:
Code:
[root@a10-52-143-28 ~]# mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e "select host, val, (length(val) - length(rtrim(val))) as extraspaces from dns_recs where host='ecz1.dev.sname.c002.aname.domain.com.' and val like 'ecz1%'"
+---------------------------------------+-------------+-------------+
| host | val | extraspaces |
+---------------------------------------+-------------+-------------+
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 5 |
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 3 |
[Code] ...
Click to expand...
Click for original message
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Nov 19, 2014
1/ What is the difference between maillog and maillog.processed? I want to keep a permanent record of all mail inbound and outbound even if delivery is deferred by the gray listing. I'm not sure which one is the best to keep.
2/ I would like to change the way that the mail logs get log rotated. I am struggling to work out exactly what happens at the moment but I would like to rotate the log out every day regardless of size. I think currently that the maillog.processed is rotated daily if it is over a specific size.
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Feb 24, 2015
How I create DNS in Plesk for a domain?
Dedicate server from server4you with centos.
There is some problem with my email and developer tell me this yesterday:
To view DNS records for a domain you need to (after loging in as admin) click on the domain name, then choose DNS Settings. Mx record is configured correctly there, but they are not taken into consideration.
You should change the nameservers from the registrar to the nameservers of your hosting. Right now the following are used: ns-canada.topdns.com. hostmaster.topdns.com .
They should be either the nameservers received from the hostings, or if you did not received any then you will have to create them, on the registrar side and on your hosting side.
So you should go to your registrar and change the nameservers for your domain. Do not just change the ip for the main A record. After you do this you will need to wait a while for the changes to propagate.
On my registrar have i set in my server ip but when him do a test here: [URL] ....
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Oct 30, 2014
Error: IP addresses for mail service of domain <domain> are not set..This is error I'm getting. It was working some time ago, but now I cannot create new domain.
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