Plesk 11.x / Linux :: PTR Record And RDNS - Qmail Delivery Failure

Jun 23, 2014

I have a PTR record and RDNS works for me but when i want sending email to this server : 62.152.169.25 error occurs and mail undelivery received.

qmail: 1403506829.587606 delivery 2978: failure: 62.152.169.25_does_not_like_recipient./Remote_host_said:_550_Invalid_RDNS_entry_for_144.76.245.38/Giving_up_on_62.152.169.25./

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Plesk 11.x / Linux :: Qmail Delivery From Certain Senders Takes Up To 10 Hours

May 9, 2014

I am running CentOS 5.10 (Final) with Plesk 11.5.30 Update #44 and since a few days have the strangest problem with incoming emails from certain hosts.

The email from known senders produces a relaylock message like:

/var/qmail/bin/relaylock [12345]: mail from 80.80.80.80:59595 (mail.hostname.com)

From what I was able to gather this is regular behaviour with plesk and qmail, indicating that the senders' mailserver has made contact.

Then nothing happens. For hours. 7-10 to be exact. Then the mail is being processed and delivered.

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Plesk 11.x / Linux :: Email Delivery Failure Due To Attachment Size

Jul 28, 2014

When i send any email with attachment, that fails. I was given a failure delivery with attachment size. It use my bandwidth.

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RDNS Database - PTR Record

Nov 13, 2007

It seems our rDNS database is not responding to the PTR record. its on a cpanel server

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Spams - Mail Delivery Failure...

Jan 29, 2007

I'm receiving over 25 000 emails all the time... Someone from italy spamming emails, spam is not being sent from mine server but they are spoofing mine site as the sending domain so it looks like its comming from me, getting the bounce notices all the time... it also load my cpus more than a bit.

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Qmail Sendmail Failure

Jul 2, 2007

I have a weird Issue with my Qmail program. It happened when I separated webmaster@domain, postmaster@domain, and admin@domain into separate e-mail accounts, instead of having them as aliases of each other. Now the standard server and anti-virus automated e-mails all get bounced, and the bounce messages are overwhelming my admin account.

Also randomly some important messages from approved senders also get bounced and end up in there, but with the sheer quantity of messages (100s per day) I have no way of going through and filtering them out. All spam get's failure notice's, but that's how it should be.

I'm a web designer, not a webmaster, but I ended up in charge of this and can't figure out how to fix it. Some insight into the possible cause would be much appreciated.

Here's a sample e-mail:

Quote:

Hi. This is the qmail-send program at domain.com.
I tried to deliver a bounce message to this address, but the bounce bounced!

<anonymous@domain.com>:
The address you used is not a vaild e-mail address at Domain. If you believe this is an error send an e-mail to admin@domain.com

--- Below this line is the original bounce.

Return-Path: <>
Received: (qmail 32529 invoked for bounce); 2 Jul 2007 05:30:22 -0400
Date: 2 Jul 2007 05:30:22 -0400
From: MAILER-DAEMON@domain.com
To: anonymous@domain.com
Subject: failure notice

Hi. This is the qmail-send program at deltascanlaboratories.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<drweb@domain.com>:
The address you used is not a vaild e-mail address at Domain. If you believe this is an error send an e-mail to admin@domain.com

--- Below this line is a copy of the message.

Return-Path: <anonymous@domain.com>
Received: (qmail 32519 invoked by uid 111); 2 Jul 2007 05:30:21 -0400
Date: 2 Jul 2007 05:30:21 -0400
Message-ID: <20070702093021.32516.qmail@domain.com>
From: root@domain.com (Cron Daemon)
To: drweb@domain.com
Subject: Cron <drweb@localhost> /opt/drweb/update.pl
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/var/drweb>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=drweb>
X-Cron-Env: <USER=drweb>

Dr.Web (R) update details:
Update server: http://update.msk3.drweb.com/unix/433/433
Update has began at Mon Jul 2 05:30:05 2007
Update has finished at Mon Jul 2 05:30:21 2007

Following files had been updated:
/var/drweb/bases/dwntoday.vdb
/var/drweb/updates/drwtoday.txt
/var/drweb/updates/dwntoday.txt
/var/drweb/bases/drwtoday.vdb
--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.476 / Virus Database: 269.9.14/883 - Release Date: 7/1/2007 12:19 PM

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Email : Delivery Status Notification (Failure)

Jan 2, 2007

I think one of my domain is been misused to send SPAM, and last few days I am receiving many emails with the "Delivery Status Notification (Failure)" failure.

Is there any way to check or stop this misuse?

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Exim: Disable Mail Delivery Failure Notifications

Jun 7, 2008

how to disable the "Mail delivery failed: returning message to sender" e-mails from being sent in Exim, and whether it's a good idea?

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Plesk 12.x / Linux :: SMTP Banner Not Resolving With RDNS

Dec 3, 2014

SMTP banner resolution problem.

if you have 2 server and a rDNS correctly set

1 for site
1 as mail server

Smtp banner is not resolved

"Reverse DNS do not match SMTP banner"

So mail goes in spam directly.

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Plesk 11.x / Linux :: How Qmail Is Configured

Jul 22, 2015

I am a new user of Plesk 11.5.30 struggling to understand how qmail is configured.

I intend to install ezmlm to work with qmail but the installation guide assumes that the qmail installation is set up per LWQ (Life with qmail - see URL....

For example the following are quotes from LWQ:All of qmail's system configuration files, with the exception of the .qmail files in ~alias, reside in /var/qmail/control.A series of configuration files resides under /var/qmail/users.

The qmail sendmail, which is normally in /var/qmail/bin/sendmail, usually replaces .None of these directories exist. So where are all these configuration entities?

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Plesk 11.x / Linux :: QMAIL SSL Certificate

Oct 15, 2014

I have issue with qmail server. I want to update ssl certificate and for this i have replaced older servercert.pem with new servercert.pem file in /var / qmail/ control/. and restart service of qmail using qmailctl restart.But after updating this certificate my web browser still showing older certificate details.

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Plesk 12.x / Linux :: Can't Switch From Qmail To Postfix

Jul 21, 2015

I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running..

root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 25109 0.0 0.0 104952 3032 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

But after waiting 20 minutes, the browser never loaded and the two proceses remain. So I killed both processes and removed /tmp/psa-installer.lock and started again. The same thing happened.

Is there a way to fix this? If not, is there an easy way to switch MTAs from the command line?

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Plesk 12.x / Linux :: Qmail Fails Due To Dh Key Length

Jul 11, 2015

I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.

what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?

qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.

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Plesk 11.x / Linux :: How To Add Additional SMTP Port To Qmail

May 13, 2014

I want to add a new port for SMTP (1024) as a client's ISP block 25, 587 and 2525. I tried following this guide: [URL] ... but it doesn't work with Parallels Plesk Panel 11.5 ...

How to add an additional SMTP port to Qmail in Plesk 11.5?

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Plesk 11.x / Linux :: Slow SMTP Response From Qmail

Jun 16, 2015

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.

The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.

The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.

From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.

I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.

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Plesk 12.x / Linux :: Postfix - Qmail Permission Denied

Feb 12, 2015

Mail isn't leaving the queue, it's returning this error

Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail

All the files within /var/qmail/ are set to the user and group "popuser", and have the nessacery rwx permissions for the user/group.

The OS is CentOS.

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Plesk 11.x / Linux :: Qmail Not Working - SMTP Isn't Responding

May 26, 2014

Just got a strange problem on my plesk server. (11.0.9)

Qmail isn't working...

In Home>Tools & Settings>Services management SMTP "Server (QMail)" is stoppped.

When I try to start it, it say "Information: Please allow for some time for the service to start." but never starts...

In command line i try to restart it with "service qmail restart" and it says "OK" also if i run "service qmail status" it says "qmail-send (pid 2880) is running..."

but, it really doesn't work... queue is getting bigger and smtp isnt responding...!

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Plesk 11.x / Linux :: Qmail And SSL For Specific Mail Domain

May 27, 2015

I'm using Plesk 11.5.50 CentOS 6.5 64bit with Qmail. I have installed a SSL certificate on mail server "mail.company.tld" and is running successfully with smtp/pop3/imap4 daemon. Every user agent uses "mail.company.tld" for smtp/pop3/imap4. The qmail name is "mail.company.tld" (file me). The server has about 300 domains and 1000 accounts.

Now we want to add a new SSL certificate, called "mail.newcompany.tld", and use it only for certain domains. I would like to know if is possible to use the new SSL "mail.newcompany.tld" for a specific mail domain without using the old SSL "mail.company.tld" that isn't expired yet. From Plesk Panel I haven't found a section for using the SSL for a specific mail domain.

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Plesk 11.x / Linux :: Qmail Email Messages Always In Queue

Nov 17, 2014

I have a server(godaddy) with plesk. It was all working well till 8 - 10 days ago. I didnt notice it one week later where I started receiving a lot of failed mail notices. Then on investigation, there were more then 50K spam mails in the mail queue and the mails that were supposed to be sent(registration, forgot password) were also held up in the queue. I found the source of the spam and fixed that.

Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.

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Plesk 11.x / Linux :: Reinstall Qmail After Spam Attack

May 22, 2014

I need reinstall qmail after spam atack and follows the post.URL....It says:

rpm -Uvh --force psa-qmail

but my system return an error message..error: opening psa-qmail failed: it does not existe file or directory (error: la apertura de psa-qmail falló: No existe el fichero o el directorio)

rpm -q psa-qmail

return

psa-qmail-1.03-cos5.build1013120126.11

And my system is CentOS

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Plesk 11.x / Linux :: How To Add DMARC Record

May 20, 2014

How can i add dmarc record with plesk panel?

DKIM and SPF records is looks ok.. And i need to add dmarc for my mails.

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Plesk 12.x / Linux :: SOA-record Set To Secondary DNS

Mar 19, 2015

According to [URL] .... The SOA-record is set to the first NS-record set in Plesk.

I have noticed that new domains get my secondary DNS set as SOA.

I checked the DNS-template and there the correct nameserver is on top. Maybe the NS-record order is random or always swapped. I just noticed this.

If it's always swapped then I could give the authorative NS last in my template...

But why isn't it giving itself as authorative?

If Plesk is configured as master it also implies this, or am I missing something there? It could at least make sure it puts itself first.

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Plesk 12.x / Linux :: Domains Not Showing - Qmail Does Not React To Panel

Sep 15, 2014

We installed a new VPS with Centos and Plesk 12.

Domains are simply not showing in the controlpanel. We can see the subscriptions but its empty under the button 'Domains'. Newly created sites as well as migrated sites do not show.

Before we created or migrated a site to the server we changed psa.conf HTTPD_VHOSTS_D /home/httpd/vhosts
This is a legacy from our old servers and never has been a problem. I suppose this is not related, but just thought I should mention it.

The second problem with this server is that when we toggle the mailservice in 'Services management' the button reacts but does not change the state of qmail. It just keeps running. What can be wrong with this fresh installation?

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Plesk 11.x / Linux :: Postfix Smtp SASL Authentication Failure

Jan 24, 2013

I have a new Plesk 11.0.9. #34 server with Centos 6.3 64bit.

I made a few changes in order to be PCI Compliant.

I created a domain and try to send email with no luck.

----------Maillog------------
Jan 24 16:01:28 server7 pop3d-ssl: Connection, ip=[::ffff:X.X.X.X]
Jan 24 16:01:34 server7 pop3d-ssl: IMAP connect from @ [::ffff:X.X.X.X]ERR: LOGIN FAILED, ip=[::ffff:X.X.X.X]
Jan 24 16:01:34 server7 pop3d-ssl: Unexpected SSL connection shutdown.
Jan 24 16:01:48 server7 pop3d-ssl: Connection, ip=[::ffff:X.X.X.X]

[Code] ....

As you can see from the logs, the pop/imap connection is successful. I login to webmail with the username/password successfully. I can't send from Outlook/thunderbird etc.

Tried to rebuild emails with /usr/local/psa/admin/sbin/mchk --with-spam but no luck.

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Plesk 12.x / Linux :: Parallels Installer - Failure During Auto Update

Dec 26, 2014

I have a message of failure during autoupdate of my plesk ...

The logs are.

Code:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class

[Code] ....

ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

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Plesk 12.x / Linux :: Cannot Remove PTR Record With DNS Command

Mar 10, 2015

i have to delete all PTR records in over 80 domains in a Plesk 12 panel, when i tried to run the dns command to remove the PTR record from a domain, i got the error :

Code: Unable del record in DNS server: unable find DNS record ...

There is a KB article about this specific problem : [URL] .... , but it refers to older Plesk versions (8.x-10.x). I gave it a shot by copying the fix file from all 3 different versions to /usr/local/psa/admin/plib/api-common/ and i got the following PHP errors:

Code:

PHP Warning: include_once(class.PHostingManager.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4
PHP Warning: include_once(): Failed opening 'class.PHostingManager.php' for inclusion (include_path='/usr/local/psa/admin/plib:/usr/local/psa/admin/externals'); File: /usr/local/psa/admin/plib/api-common/cuDns.php, Line: 4

[URL] ......

Is there any workaround this PTR issue? Also, is Parallels going to update the article and provide solution for Plesk 12?

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Plesk 11.x / Linux :: SMTP Service (qmail) Stops Responding On Port 25

May 19, 2015

Since 15.05.2015 smtp experiencing problems.

Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.

real 4m10.629s
user 0m0.000s
sys 0m0.002s

After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.

I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.

Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.

I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.

This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?

Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM

update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)

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Plesk 11.x / Linux :: Qmail - Emails Not Delivered To Mailboxes / Stay In Queue

May 26, 2014

I'm having a hard time figuring why me emails are not delivered to mailboxes.

A bit of context:
OS: Ubuntu 12
Plesk pannel: 11.5

This server was supposed to be a new server (upgrade) from a previous who was working correctly (Also Linux with Plesk but both older versions).

After new server installed and websited up and running, I decided to create mailboxes and then copied all mailboxes (including emails and folders) to this new server.

First issue I got was i could not connect, until I figure out permissions were incorrect (for root after copy) and fixed it to be accessible by "popuser" (each user to access his mailbox).

Now i can connect, but new emails stay on qmail and can't be delivered to mailboxes.

Even after I have deleted the emalboxes and recreate them (now new emails are being delivered) all those emails in the queue can't be delivered.

I forced queue flush with "postqueue -f" but I get errors on the log:

(temporary failure. Command output: .qmail has prog delivery but has x bit set. (#4.7.0) 4.2.1 Message can not be delivered at this time )...

Which user should i give permissions (if that is the case) so tha both popuser (email user) and qmail/postfix can write on the mailboxes and deliver messages?

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