Plesk Not Delete Domain

May 27, 2007

When i try to erase a domain from the Plesk it can't be erased and it gives the following error, i have read a lot of writings about this problem but i still didn't succeed. When at last i tried to erase it again it gave the following problem.

Error;
Domains not delete : Problems occured while removing domains: Unable to turn
the domain OFF: domainsmng failed : Execute usermng access off failed : Unable to get the user (kenthosting)
home: (2221) The user name could not be found

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Screenshot

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Although running
>>
/usr/local/psa/bin/dns --info dev.sname.c002.aname.domain.com
>>
shows the 'ecz1' TXT record exists for "dev.sname.c002.aname.domain.com" :
...
ecz1.dev.sname.c002.aname.domain.com. TXT ecz1

[Code] ....

The issue can be caused by extra spaces in the TXT record:

Code:
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --add dev.sname.c002.aname.domain.com -txt 'ecz1 ' -domain ecz1
SUCCESS: Creation of DNS record in Domain 'dev.sname.c002.aname.domain.com' complete.
[root@a10-52-143-28 ~]# /usr/local/psa/bin/dns --del dev.sname.c002.aname.domain.com -txt 'ecz1' -domain ecz1
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Code:
[root@a10-52-143-28 ~]# mysql -u admin -p`cat /etc/psa/.psa.shadow` psa -e "select host, val, (length(val) - length(rtrim(val))) as extraspaces from dns_recs where host='ecz1.dev.sname.c002.aname.domain.com.' and val like 'ecz1%'"
+---------------------------------------+-------------+-------------+
| host | val | extraspaces |
+---------------------------------------+-------------+-------------+
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 5 |
| ecz1.dev.sname.c002.aname.domain.com. | ecz1 | 3 |

[Code] ...

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