Plesk 11.x / Linux :: All Inbound Emails Bouncing - TLS Negotiation Failed
Nov 23, 2014
I ran the script in KB article 123160 [1] to disable SSLv3 and avoid the POODLE vulnerability, but I recently discovered that this has caused all inbound emails to bounce. The bounce message says, "TLS Negotiation failed."
Here is Plesk version information:
# cat /usr/local/psa/version
11.5.30 CentOS 5 115140407.17
# cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="11.5.30" installed-at="20131109T085857">
<patch version="47" timestamp="" installed-at="20141123T162005" />
[URL] ....
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Jul 17, 2014
With the standard-DNS-Layout every customer has an MX-entry like MX 10 mail.customerdomainexample.com
The problem is, that inbound mailservers get a TLS warning, because the mailhostname does not match mail.companydomainexample.com, which is the domain with a valid SSL-Certificate pointing to the same server.
Wouldn't it make sense to change the default template to mail.companydomainexample.com since it is the same machine anyway?
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Feb 25, 2009
The issue is that a lot of my emails seem to be bouncing back at the moment with the subject 'Subject: Warning: could not send message for past 1 day'
Could anyone explain why this might be the case? I've had a look online and the only thing I can think it might be is that my email address has been gray listed. To solve this it was recommended to use a SPF Record.
I did not really want to start messing around with my DNS before I could get some confirmation that this is the case. Though if there is another explaination please can you let m know.
The emails that I have sent have all had pdf's attached to them.
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Jul 4, 2014
I have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03
Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.
In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:
Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP
[Code] ....
No mail is bounced, nothing, the message is not in the mailbox.
Tested in several accounts the result is the same, even in a new created account.
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Aug 6, 2007
I have one of our servers that is bouncing all sent emails to hotmail, MSN and some others. The emails often come back saying they are bounced as SPAM.
There were SPAM issues on this particular server at one point, but have since been corrected one we tightened it up.
Now, how can I fix this? Can I change the servers hostname? Are they rejecting by hostname, or by IP?
And do I need to just contact each provider and try to get off their blacklist?
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Apr 18, 2008
any good solution for corporates out there?
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Nov 19, 2014
1/ What is the difference between maillog and maillog.processed? I want to keep a permanent record of all mail inbound and outbound even if delivery is deferred by the gray listing. I'm not sure which one is the best to keep.
2/ I would like to change the way that the mail logs get log rotated. I am struggling to work out exactly what happens at the moment but I would like to rotate the log out every day regardless of size. I think currently that the maillog.processed is rotated daily if it is over a specific size.
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Jun 20, 2009
I own my domain [url] and have a reseller plan on a shared host [url]I have the DNS on godaddy pointed to the nameservers of reyox and on the Cpanel of my domain at reyox I have a forwarding account [url]set to forward to my gmail account.
To the best of my knowledge this has worked flawlessly for years but recently I have been starting to not receive emails from people. I found out when I wasn't getting replies I had been expecting and when I inquired or called the people instead they told me that hey replied... it's been happening over and over again lately.
When I asked my host last week they replied: "We did clear up some mail issues last night, some issues with the queue processing."
However after that it kept happening and now I am at a loss.
I don't know what's wrong nor how to troubleshoot it... It happened with people that are on all sorts of domains (gmail, aol, personal domains etc) and it happens sporadically...
It's really frustrating because I don't know what else I am not getting considering that every other day I find out about an expected email I didn't get.
The werid thing is that none of the senders whose emails got lost reported that they received a bounce issue...
how I can address this in terms of troubleshooting it and finding a solution?
Is there some sort of email monitoring services like there are site uptime monitoring services?
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Sep 19, 2014
I am having some problems with the inbound smtp sockets, we are receiving a constant attack from spammers, and they are taking all the sockets we have open for our users. We have enable SPF, greylisting, inbound control access through authentication, relay access with authentication also. but after some weeks we are on the same situation yet. We have spam assasin also installed as power pack from plesk, and we have add DSN black list from b.barracudacentral.org, bl.mailspike.net and bl.spamcop.net but we still suffer from this problem.
We have also try to increase the socket assigned to 200 and after some minutes they used all again and the CPU change increase up to 25% of the total capacity.
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Mar 19, 2015
After auto-updates I cannot connect to all my sites in ftp with filezilla.
These are the errors:
Unable to accept TLS connection: received EOF that violates protocol
I have tried this: [URL] .... but with no success.
I have restored permissions with:
/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot work for me.
How is it possible?
Firewall is ok. All is ok. I have this issue after updates.
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Sep 27, 2014
I use CentOS 5.5, Plesk 12 and Atmail. When I log in to
webmail.example.com
by browser and send emails to others, my home computer IP is attached to emails as X-Origin. I even used Thunderbird to send emails and same issue happens.
How can I prevent Qmail or (Atmail) to add my home computer IP to X-Origin? I am even OK if the server IP is attached to emails rather than home IP.
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May 27, 2014
Is there a way to setup auto replies for emails via ssh?
I'm still having issues after our server provider destoried the database and refuse to fix it and need to urgently add an auto reply to an email.
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Dec 19, 2014
I use a spam protection service. It works as following : -My DNS are configured to point to a server (sever A) which is configured to filter spams. -If an email is not a spam, the first server send it to my mail server (server B).
But some spammers found a way to bypass the protection : They send directly their email to my mail server (server A). So, i want to allow only emails coming from the server A IP.
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Jun 26, 2015
I have Plesk 12 with Centos 7.1. When I have to send emails with my IP gives error:
Subject 'Tews'
Server: 'smtp.xxxxxxxxx.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure (SSL): No
Socket Error: 10060
However any other IP I can send emails. How do I fix this?
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Jan 10, 2015
I got this error, when i press on process PHP-files by means of nginx. Nex i receive this in plesk panel:
phpinimng failed: Job for php-fpm.service failed. See 'systemctl status php-fpm.service' and 'journalctl -xn' for details.
Failed to reload php-fpm service
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Apr 22, 2014
Installing packages task failed. The log fails on:
Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed
How can we get it to continue?
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Jul 5, 2015
I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.
Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.
I translate the message: "Operation is taking too long..."
After error message, we can see Ftp working till the end but after that there is nothing restored.
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Dec 5, 2014
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
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May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
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May 22, 2015
I getting this error after I run the command: ~# /usr/local/psa/admin/bin/httpdmng --reconfigure-all
Code:
PHP Deprecated: Comments starting with '#' are deprecated in /opt/psa/admin/conf/php.ini on line 25 in Unknown on line 0
Error occured while sending feedback. HTTP code returned: 502
Error occured while sending feedback. HTTP code returned: 502
Execution failed.
Command: httpdmng
Arguments: Array
[Code] ....
3 sites on this server hosted with different subscriptions and conditions. So the host work yet but I getting a red banner on the Subscription menu.
About my system:
os: debian 7.8 64bit
plesk: 12.0.18 Update #47
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Apr 23, 2015
We have a problem with our plesk servers. I executed "/usr/local/psa/admin/sbin/httpdmng --reconfigure-all" and now the plesk interface shows an error message:
Template processing failed: file = /opt/psa/admin/conf/templates/custom/server.php,
error = Template_Exception: Incomplete metainfo, domainId undefined.
file: /opt/psa/admin/plib/Template/Processor.php line: 27 code: 0
[Code] ......
I found out that all domain configs were generated correctly, but the psa database shows an error (select * from Configurations where status = 'error'; ) for file /etc/apache2/plesk.conf.d/server.conf.
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Aug 12, 2014
Lately I've been spending a lot of time grok'ing the Postfix logfile (i.e., /usr/local/psa/var/log/maillog) and I've been noticing a lot of authentication failures (and even one successful break-in).
Most entries are just a simple pair of log entries that includes the source IP address and then the details of the mailbox name, like this one:
Code:
Aug 12 08:08:18 www postfix/smtpd[4805]: warning: unknown[162.255.86.250]: SASL LOGIN authentication failed: authentication failure
Aug 12 08:08:20 www plesk_saslauthd[4434]: failed mail authenticatication attempt for user 'media@example.com' (password len=6)
[Code]....
How are these entries generated? i.e., Why mailbox name given right away some times (like the first example) while - other times - the account name isn't displayed for several seconds - almost ninety seconds in the second example?
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Nov 25, 2014
I dont know where is the problem.
/etc/init.d/sw-cp-server restart
Restarting sw-cp-server (via systemctl): Job for sw-cp-server.service failed. See 'systemctl status sw-cp-server.service' and 'journalctl -xn' for details.
[FAILED]
tail -f /var/log/sw-cp-server/error_log
2014/11/26 03:06:10 [emerg] 520#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
2014/11/26 03:06:11 [emerg] 874#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
[Code].....
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Jul 10, 2015
i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.
OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...
It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?
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Apr 25, 2015
I installed fail2ban via the autoinstaller today. I got a failed install. There is no /etc/init.d/fail2ban file, and no /usr/bin/fail2ban-server.
On the other hand yum-search tells me it's installed:
plesk-fail2ban-configurator.noarch : plesk-specific jails and filters for fail2ban
fail2ban.noarch : Scan logfiles and ban ip addresses with too many password failures​
I tried to remove it in autoinstaller:
Installing packages
Loaded plugins: fastestmirror, priorities
Running rpm_check_debug
Error in PREUN scriptlet in rpm package fail2ban
[Code] .....
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Nov 17, 2014
I am using a Linux server together with Parallels v10.31 ... Unfortunately I get little or no real support from my host so and if I do it's cryptic.
I have been getting a large amount of emails from my server [hundreds daily].
I have attached a screen grab indicating type of email being sent.
I have created only one cron job and that was to reset the RAM on a regular base.
Also is it safe to update to the latest version without a major disaster happening....
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Jul 17, 2014
After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!
Running plesk 12.0.18 on a CentOS 6.4 Cloud Server
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Apr 30, 2015
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
Click for original message
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Apr 21, 2015
On my plesk server, i have several emails account. These email addresses should receive only emails send by a specific server. But for now, they can receive any email, including spam.
So, i would like to block all emails that are not coming from the allowed server.
How can i do this in plesk ? As i am not a very good server admin, can you tell me exactly what i need to do in plesk?
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Sep 14, 2014
I have a brand new and fresh installed server with:
Parallels Plesk v12.0.18
openSUSE 13.1
My Problem is, every day i have to click on activate in the settings of the firewall. Otherwise i have no Mail. The rest (Hosting, etc.) works fine.
No changes in the firewall settings where made, just a migration from my old server.
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