Plesk 12.x / Linux :: Is Installation Of Dovecot Supposed To Make Filters Tab Appear In RoundCube

Nov 7, 2014

OS: Centos 6.5
Plesk 12.0.18 Update #23
Rouncube 1.0.0

I have had Roundcube installed and I went and changed the mail server from Courier to Dovecot. Is the installation of Dovecot supposed to make the 'Filters' tab appear in RoundCube or is there more that is supposed to be done?I tried reinstalling Dovecot & Roundcube and the settings still do not appear.

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Plesk 12.x / Linux :: Make Compatible PHP Installation With Sockets And Pthreads

Mar 4, 2015

How to install PHP (v.5.3+) compatible with Plesk v.12.08 with support for sockets and pthreads, mysql and etc. for Centos 6.5 (I have some configuring options).

Should I build it or there are another options provided by Plesk panel?

I need only one PHP (not multiple releases) but fine working if possible.

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Plesk 12.x / Linux :: Dovecot Cannot Auth In AWS AMI

Jun 28, 2015

This is a fresh installation in AWS using AMI for Plesk 12.

When installed with Dovecot I got this error when trying to login to mail:

Jun 28 12:23:44 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<someuser@xxxxx.com>, method=DIGEST-MD5, rip=127.0.0.1, lip=127.0.0.1, secured, session=<mfryjpUZdgB/AAAB>

If I switch to Courier works perfect:

Jun 28 12:35:53 server1 courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Jun 28 12:35:53 server1 courier-imapd: LOGIN, user=someuser@xxxxx.com, ip=[::ffff:127.0.0.1], port=[35677], protocol=IMAP
Jun 28 12:35:53 server1 courier-imapd: LOGOUT, user=someuser@xxxxx.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=52, sent=156, time=0

In normal servers or under Virtuozzo (formerly Parallels Cloud Server) Dovecot works without problem.

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Plesk 12.x / Linux :: Limit-out - Postfix / Dovecot

Aug 15, 2014

on a fresh debian 7 64bit openvz system we actually have a problem with the new plesk 12 feature of limiting outgoing mails.We migrated about 25 systems to plesk, this is the first that makes problems.If limiting outgoing mails is activated (i double-checked all possible checkboxes in plesk) a fresh mailbox gives us the following error while trying to send via smtp:

Aug 15 13:09:32 2d4 postfix/smtpd[8645]: connect from unknown[XX.XX.XX.XX]
Aug 15 13:09:32 2d4 postfix/smtpd[8645]: E9AF61C58851: client=unknown[XX.XX.XX.XX], sasl_method=PLAIN, sasl_username=XX@XXX.XX
Aug 15 13:09:32 2d4 greylisting filter[8651]: Starting greylisting filter...
Aug 15 13:09:32 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: handlers_stderr: SKIP

[code]....

After deactivating the feature all mail is sent without any problems. We use postfix + dovecot.

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Plesk 12.x / Linux :: Plus Addressing With Dovecot Does Not Work

Feb 3, 2015

I did the following configuration:

Postfix
in the /etc/postfix/main.cf I added the following configuration parameter
recipient_delimiter = +
Managed a sieve script in webmail which contains the following:
1: # Sieve Filter
2: # Erzeugt von Ingo (http://www.horde.org/apps/ingo/) (03.02.2015, 02:53:39)
3: require "fileinto";
4: # Plustest
5: if address :all :comparator "i;ascii-casemap" :contains "To" "+plustest" {
6: fileinto "INBOX.plustest";
7: stop;
8: }

I created a folder in my INBOX with the name plustest, now I sent me an email from an outside freemail-account to see if it works. In the logfile /var/log/maillog I can see the following entry:

Feb 3 15:06:25 mail postfix-local[18290]: cannot chdir to mailname dir <name>+plustest: No such file or directory
Feb 3 15:06:25 mail postfix-local[18290]: Unknown user: <name>+plustest@<dom.tld>
Feb 3 15:06:25 mail postfix/pipe[17708]: 0ECAF4C1B3: to=<name+plustest@dom.tld>, orig_to=<aliasname+plustest@dom.tld>, relay=plesk_virtual, delay=0.61, delays=0.52/0/0/0.09, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

I changed my real name to <name> and my domainname to <dom.tld> in this post.

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Plesk 12.x / Linux :: Dovecot And Postfix - SASL Auth And TLS?

Sep 15, 2014

Ubuntu 14.04 with Plesk 12 (10 Domain License).Using this for mail only... multiple domains.Postfix and Dovecot installed. Trying to figure out how to do:

- SASL Auth (Dovecot)
- TLS
- want above two to be mandatory... no plain text auth and no unencrypted connections.

How do I achieve this with Plesk 12?I have found countless how-to's about doing this with Vanilla (non Plesk) installs with the same server software. However, Postfix main.cf and master.cf both appear to have specific Plesk modificatuons. Same thing for the related Dovecot conf files... also have Plesk specific modifications.

I see no way to enable the desired settings from the Plesk Panel. Can't achieve this within the Panel but also can't modify the conf files without potentially breaking some Plesk-specific functionality? My original hope in purchasing the Plesk license was to make administration of the mail server easier. Unfortunately, I'm struggling to do this now and may have already had this figured out had I not bothered with the Panel.

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Plesk 12.x / Linux :: Dovecot Won't Start - SSL Certificate Missing

Sep 24, 2014

I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing.

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Plesk 12.x / Linux :: Sieve Does Not Work After Upgrade To 12.0.18 And Installing Dovecot

Dec 1, 2014

i use Plesk on a vserver which was offering it in version 11.x, i upgraded to 12.0.18, then i installed Dovecote on the panel. Everything went fine. Mail server is working.BUT sieve does not allow me to login and create filters.I tried telnet against 4190, and it works:

Connected to mail.xxxxxxxx.xxx.
Escape character is '^]'.
"IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave imapflags notify"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN DIGEST-MD5 CRAM-MD5"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

But when i use my sieve plugin for thunderbird OR access plesk's webmailclient Roundcube opening the filter module, it doesnt work. On Thunderbird i see the loading animation, thats it. On Roundcube it says "Unable to connect to sieve server".

Looks like something is missing. I can definitely access 4190 on my server from anywhere. So no firewall issue. I didnt change anything on configs, since plesk is handling it.Roundcube log doesnt give me anything. I dont even see logs added (to syslog or mail.*) while i try to connect.

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Plesk 12.x / Linux :: Dovecot Mail Subscription File Not Created?

Dec 16, 2014

if i create a new mailaccount in the power-user panel and i dont log in into the webmailer, so the "subscription" file is not created.

that means there is no way to sent emails with the new created account with external mail clients (Thunderbird), because there is no "sent" or "drafts" folder.

the problem disappears, if i log into the webmailer after creating a new mailaccount.

is there any other way to fix this bug? i want plesk 12 to create the "standard" folders (Trash, Drafts, Sent, Spam) automatically.

something to the used system:

- Ubuntu 14.04 Server
- Plesk 12.0.18
- IMAP/POP3 Server: dovecot
- SMTP Server: postfix

(logfiles are not showing anything..)

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Plesk 12.x / Linux :: How To Add Plugin For Roundcube

Oct 24, 2014

How to add a plugin for Roundcube?

I have added this in /usr/share/psa-roundcube/config/config.inc.php, however was nothing changed.

$rcmail_config['plugins'] = array(
'archive',
'managesieve',
'zipdownload',
'new_user_dialog',

[Code] .....

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Plesk 12.x / Linux :: Roundcube Does Not Work

Dec 11, 2014

I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?

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Plesk 12.x / Linux :: ActiveSync With Roundcube

Jul 15, 2015

I am trying to configure some type of activesync component with my roundcube install on my plesk 12 box. I downloaded the activesync plugin, enabled it, and get a "your server does not support annotations or meta data" message.

I have also looked into Z Push but wasn't sure the route to go. According to the uservoice forums, plesk states activesync for roundcube is "planned" but it's been planned since 2013.

All of my packages and software is latest versions (via plesk updates) as well.

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Plesk 12.x / Linux :: Roundcube On IOS 7 (Safari)

Jun 19, 2014

I can't open Roundcube in Safari (iPad and iPhone) but on Chrome for iOS it is possible to open it. (https://webmail.domain.com)

"Safari kann die Seite nicht öffnen, da die Netzwerkverbindung unterbrochen wurde." (This was existing in Plesk 11.5 too)

Debian 7, MariaDB 5.5, plesk 12.0.18 MU4

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Plesk 12.x / Linux :: Dovecot Secure IMAP Server With Sieve Support

Jun 18, 2014

Every time i use Dovecot secure IMAP server with Sieve support.I can not receive emails note. Upgraded from 11.5 to 12

Jun 18 08:03:36 CO6302 postfix/qmgr[1523]: 284FAA0E86: from=<my@gmail.com>, size=1943, nrcpt=1 (queue active)
Jun 18 08:03:36 CO6302 postfix-local[2036]: postfix-local: from=my@gmail.com, to=the@domain.com, dirname=/var/qmail/mailnames
Jun 18 08:03:36 CO6302 postfix/pipe[2035]: 284FAA0E86: to=<the@domain.com>, relay=plesk_virtual, delay=336, delays=335/0.01/0/0.19, dsn=4.3.0, status=deferred (temporary failure. Command output: lda: Error: user the@domain.com: Error reading configuration: Invalid settings: postmaster_address setting not given lda: Fatal: Internal error occurred. Refer to server log for more information. 4.2.1 Message can not be delivered at this time )

[code]...

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Plesk 12.x / Linux :: Android KitKat Phones Cannot Authenticate To Dovecot IMAP

Mar 21, 2015

I know I'm probably doing something wrong, but I cannot get Android KitKat phones to authenticate via IMAP to my Plesk 12 server (straight out of the box). Not sure if it is an issue with standard dovecot config or Android, but the only way I can get them to connect is via pop3.

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Plesk 12.x / Linux :: Dovecot Sieve Filter Discarded Vacation Reply

Oct 9, 2014

I have set up a vacation filter in Horde, but only in once in a while it really returns a vacation message, depending on who is sending an email. In most cases,the message arrives without triggering a response.The messagelog shows two scenarios, one for an successful vacation response and one for emails that fail to trigger a response.Sucessful event:

Oct 9 10:48:24 server dovecot: service=lda, user=xyz@mydomain.com, ip=[]. sieve: msgid=<408-EAS2941777BF41EEBE6640B691D3A00@axy.gbl>: sent vacation response to <guntherk@hotmail.com>
and then
Oct 9 10:48:24 server qmail: 1412844504.308454 starting delivery 21782: msg 33566019 to remote abc@externaldomain.com
then the message is stored into the users inbox.

Unsuccessful event:
Oct 9 10:55:39 server dovecot: service=lda, user=xyz@mydomain.com, ip=[]. sieve: msgid=<trinity-90b5e87d-183b-49b8-8e3e-d2f98b96df3e-1412844932925@uvw-com>: discarded vacation reply to <>
then the message is stored into the users inbox.

The actual version of Plesk (v12.0.18) on Centos 6.5 with Dovecot & Qmail is beeing used.

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Plesk 11.x / Linux :: Roundcube Can't Connect To MySQL

Oct 5, 2013

With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :

line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';

i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.

Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04

Code:

[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]

[code]....

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Plesk 11.x / Linux :: Roundcube Attachment Size

Jul 16, 2014

PRODUCT, VERSION : Parallels Plesk Panel 11.5.30

MICROUPDATE : 11.5.30 Update #47, last updated at June 11, 2014 03:26 AM

OPERATING SYSTEM : CentOS 6.5 (Final)

PROBLEM DESCRIPTION
-------------------------------
Need to increase round cube attachment size

STEPS TO REPRODUCE
----------------------------------

i need to increase round cube attachment size. i'm unable to find installation folder. How to increase attachment size

ACTUAL RESULT
-----------------------
Attachment size should be less than 5MB

EXPECTED RESULT
-----------------------------------
Attachment size allows upto 50MB

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
increased size in Tools & Settings > Server-Wide Mail Settings > Maximum message size

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Plesk 12.x / Linux :: Webmail - Roundcube Not Working

Aug 18, 2014

I installed PLESK12 (or better: I installed the distributed Debian-Image from my hoster) onto my server. Everything works fine as always - except webmail. I did the following:

- in the general webmail properties, I deactivated Horde. roundcube was active and still is (also tried to activate it again)
- I also activated roundcube as webmailer in the hosting itsel.
- tried to open webmail.mydomain.com --> site not found. I added a mail-adress and tried to use the icon to the webmail --> site not found.
- I restarted the server (maybe deactivation Horde did some stuff there...)... no changes.

PLESK 12 (latest update), running on Debian 7.6 ....

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Plesk 11.x / Linux :: Upgrade Roundcube Manually?

Nov 17, 2014

I noticed, that my Plesk install still runs an older Roundcube Installation (somewhere in the 0.9 range) and RoundCube 1.0.3 is currently the latest version available at [URL]

Is it safe to upgrade the Roundcube Installation in psa-roundcube manually from 0.9 to 1.0.x?

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Plesk 12.x / Linux :: Auto Deleting The Mails From Trash Folder And Junk - Dovecot

Jul 4, 2015

I use for my client the webmail Roundcube.. How to I set for Auto Deleting The Mails From Trash Folder and Junk with mail server Dovecot after 30 days?

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Plesk 11.x / Linux :: Roundcube - Increase Attachment Size

Jan 31, 2014

I seem Plesk Roundcube 6 MB attachment size. I Changed all php.ini and php.ini.tpl files but changes nothing. How Can I rise up the attachment size?

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Plesk 12.x / Linux :: Roundcube (Sieve) Autoresponder Not Working

Apr 1, 2015

We are running Plesk 12 on centos 6 with roundcube 1.0.5 and dovecot with installed sieverules. All filters are working as expected except the auto responder.

I found those errors in maillog:

Code:
Mar 29 16:57:25 server dovecot: service=lda, user=xx@xxx.xx, ip=[]. sieve: msgid=<b670eba9-39f9-41f9-9a8a-db44ce8dd2fa@me.com>: discarded vacation reply to <>

I managed it to get working by changing the qmail deliver command by adding the preline:

| /var/qmail/bin/preline -f /usr/libexec/dovecot/dovecot-lda -d "$DELIVERED_TO"

Now the autoresponder works for most mails (try'd from iCloud and other mailservers) except gmail complaints about the syntax because of double <<>>:

Code:
Mar 30 09:56:38 server dovecot: service=lda, user=xx@xx.de, ip=[]. sieve: msgid=<CACftkLXd9ha3cJ+GeTYD_CNou71R1b=MzoLfAQ4-rX76NvxJng@mail.gmail.com>: sent vacation response to <xxxx@gmail.com>
Mar 30 09:56:39 server qmail: 1427702199.096480 delivery 133: failure: Connected_to_2a00:1450:4013:0c01:0000:0000:0000:001b_but_sender_was_rejected.
/Remote_host_said:_555_5.5.2_Syntax_error._cq5si16636445wjb.115_-_gsmtp/

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Plesk 12.x / Linux :: Roundcube Filter -> Send Notification

Jul 18, 2015

I want to send a notification (by an email to SMS gateway) when a specific email arrives. I see that Roundcube has a sieve filter option called "Send Notification" and it has three input boxes which have no tooltips and I am unable to find any documents telling me what to fill in those boxes.

The boxes are:

Method
Options
Message

The Message is obvious enough, but the other two?

For the method, I tried mailto:<me@myemailaddress.com>

I left the options blank, typed in a short message and tried to save the filter, but it gave me an error message "Unable to save filter - server error occurred". Annoyingly, it then wiped out what I had typed and started me with a blank rule again. I also tried without the < and > round the email address.

Any clues as to proper syntax and what the options are?

Also, is it necessary to have another action after the Send Notification action to file the email away somewhere, or will it just be left in the inbox anyway if the only action is the notification?

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Plesk 12.x / Linux :: 12.0.18 Only A White Page Appears In Roundcube?

Jun 30, 2014

After the update to Plesk 12.0.18 only a white page appears in Roundcube. Unfortunately also reinstall did not remedy.

OS Debian 7.1
Plesk version 12.0.18 Update # 5, last updated at June 30, 2014 09:02 PM
Roundcube 1.0.0 [URL]

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Plesk 11.x / Linux :: Broken Certificate Chain With Roundcube

Jan 21, 2014

My current configuration is: Ubtuntu Server 10.04, Plesk 11.5 and Roundcube 0.9.5 (installed via Plesk as the default webmail application) on Apache.

I played around with an SSL checker (https://www.ssllabs.com/ssltest/) to test my certificates and I found out that Roundcube delivered a broken certificate chain. It didn't deliver the intermediate certificate correctly. I searched through the configuration file of roundcube (/etc/apache2/plesk.conf.d/roundcube.conf) and discovered that there was only an entry for SSLCertificateFile.

To fix this I added the intermediate certificate via SSLCACertificateFile to the configuration file:

Code:
SSLCertificateFile "/opt/psa/var/certificates/cert-1sCtWB"
SSLCACertificateFile "/opt/psa/var/certificates/cert-FGLFqQ"

The only problem is that this configuration file is generated automatically:

Code:
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.

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Plesk 12.x / Linux :: Roundcube Internal Server Error?

Oct 18, 2014

Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com

In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161

Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.

Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.

Tried to reinstall roundcube in Plesk

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Plesk 12.x / Linux :: Roundcube Not Installed And Horde Not Loading?

Feb 22, 2015

In the list of available webmail clients there's only Horde. Why don't I have Roundcube? I thought it's preinstalled with Plesk 11.5 and higher.

When accessing Horde webmail, the page never loads till the end and all I get is the top menu, no e-mails.

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Plesk 11.x / Linux :: No Backup / Migration Of Data Stored In Roundcube

May 30, 2014

Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45

The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.

I think it's a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).

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Plesk 11.x / Linux :: Roundcube Login Form Autocomplete Overridden To Off?

Oct 13, 2014

I'm running Plesk for Linux 11.5 and I'd like to allow autocomplete of the userid field from the Roundcube login screen, but when i make the changes to the config file, they are not applied. It looks like Plesk is overriding them.

I edited the /usr/share/psa-roundcube/config/main.inc.php file and set "$rcmail_config['login_autocomplete'] = 1;"

When I check (using Firebug) the source code of the login page, I notice that autocomplete is indeed first set to "on", but it changes to "off" nearly instantly. I suspect that some .js script (inserted by Plesk?) overrides this setting.

This behavior seems to be backed by a statement in Plesk 11.5's release notes:

"Autocompletion is turned off on the login dialog for security reasons"

Is there any way I can undo the override and still keep autocomplete="on" ?

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Plesk 12.x / Linux :: Email Error With Roundcube - Authentication Failed

Jul 10, 2014

I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.

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