Plesk 12.x / Linux :: Turn Off Prompt To Update Vault Apps

Oct 9, 2014

How do I turn off prompt to update application vault apps?

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Plesk 12.x / Linux :: Application Vault 502 Bad Gateway

Jul 2, 2014

When i open the page i get the error: "502 Bad Gateway"with strace i get the following error:

Code:
connect(14, {sa_family=AF_FILE, path="/var/run/mysqld/mysqld.sock"}, 110) = 0
setsockopt(14, SOL_IP, IP_TOS, [8], 4) = -1 EOPNOTSUPP (Operation not supported)
setsockopt(14, SOL_SOCKET, SO_KEEPALIVE, [1], 4) = 0

System: Debian 7.5
Mysql: 5.6.19
Plesk: 12.0.18

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Plesk 12.x / Linux :: Application Vault - Cannot Open Lib

Apr 26, 2015

I have this issue if I try to open Control Panel-Tools and Settings-Application Vault and also if I click on Wordpress Toolkit.

I have tried to find the lib with this command:

find / ( -name libmysqlserver.so.2 -o -name libmyodbc.so ) -print 2>/dev/null

with this output:
/usr/lib64/sw/libmysqlserver.so.2
/usr/share/cagefs-skeleton/usr/lib64/sw/libmysqlserver.so.2

I think that the path is incorrect because I have red that it was be /usr/lib64/ and no /usr/lib64/sw/

I have red this link: [URL] ... but the path is /usr/lib64/ and also I have reinstall mysql-connector-odbc but with no success.

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Plesk 11.x / Linux :: Application Vault - Replace Quick Install Button

Jul 30, 2014

We've been experiencing a lot of trouble with novice customers that want to install an Application Vault package that has sub-optimal default settings, e.g.

customer wants to install wordpress, clicks on Application Vault -> wordpress -> "INSTALL"

This will install, without any questions for settings, wordpress into domain.com/wordpress - which is not what people want. I know that there is a button with teh drop down menu that shows "custom", however, people don't see/know about it and click "install".

Is there a way to remove / replace the "quick install" button and have the "install custom" as default.

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Plesk 12.x / Linux :: Prompt For Password When User Clicks On Database In Account

Dec 4, 2014

We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.

We have the following problem:

When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):

Code:

The site https://........:8443 responded with:
Enter the password to log in as the database user xxxxxx

When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.

The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.

For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.

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Plesk 11.x / Linux :: How To Get Apps Into Featured App Section

Feb 2, 2014

We have access to apps enabled in subscriptions, but we only see Drupal as the Featured App. In all other Plesk servers, we've installed, it showed at least Drupal, WordPress and Joomla. How do we add Apps to the Featured section of Applications?

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Plesk 11.x / Linux :: Turn Off SPF Checking For A Specific IP?

Nov 6, 2014

I want to reject all email traffic from the internet except those as below can send mail to my Plesk server :

+ my antispam ( smarthost ) with IP ( a.b.c.d )
+ all my user in the plesk server with authentication

So i plan to set SPF checking on to Reject mail if SPF does not resolve to pass but

1. can't find option to whitelist my smarthost IP Is that option Local Rule: " v=spf1 ip4=a.b.c.d -all "

2. all of my user do not affected by the "Reject mail if SPF does not resolve to pass " right ?

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Plesk 12.x / Linux :: Can't Turn Off Running Task

Jun 19, 2015

an email notification for this is coming through every day. It says ended successfully so no errors...

Running task: C:Pleskadmininweb_statistics_executor.exe
Started: Fri Jun 19 01:49:01 2015
Ended successfully: Fri Jun 19 01:49:09 2015

If i go to Server -> Scheduled Tasks and look for it, it cannot be found anywhere. Also scheduled tasks only shows system users, not 'Plesk Administrator' as the kb articles refer to.

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Plesk 12.x / Linux :: Wordpress Upgrades Notification Email (how To Turn OFF)

Jun 24, 2014

Simple... new Plesk 12 includes this fancy feature to tell me which Wordpress plugins and themes need updating (because I obviously can't do this myself). But maybe I don't want to update some plugins (because they've been customized and changed)... how do I....

STOP Plesk 12 from sending me Wordpress update notification emails EVERY DAY!???? The auto-update is off... and EVERY day is sends me (and all of those clients) an ugly email about their Wordpress installations. How do I turn this OFF?

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Plesk 12.x / Linux :: How Does One Turn Off Presence Builder For Client Template

Apr 30, 2015

I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"

I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"

But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.

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Plesk 12.x / Linux :: Turn Off SSLv2 And SSLv3 Protocols On All Domains On Server

Oct 16, 2014

Trying to turning off SSLv2 and SSLv3 protocols on all domains on a Plesk 12 CentOS 6 virtual server.

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Plesk 12.x / Windows :: Server Not Showing Application Vault

Apr 14, 2015

My new plesk 12 windows server was not showing the application vault (even after login as admin user). Hence I have changed the entry enabled = on in the file

C:Program Files (x86)ParallelsPleskadminconfpanel panel.ini as per [URL] ..... Now the application vault is showing well.

My question is, whether this is a new procedure change for Plesk 11/12? I believe, I used to see application vault enabled as default in all my other old servers.

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Plesk 12.x / Linux :: SSL Error During Key Update

Oct 6, 2014

Whenever I try to update the Plesk key via webinterface I receive the following error:

Unable to connect to license server [URL] ....

cURL error description: Problem with the SSL CA cert (path? access rights?)(77)

Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)

As it worked until today, why the SSL cert check fails now?

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Plesk 12.x / Linux :: How To Update Debian

Jun 24, 2015

Is it possible through Plesk Linux version on the root servers to update?If not and you will update the Debian itself, you have to note something? What should you back up before everything to make Plesk is working again? Is a complete reinstallation is required?

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Plesk 11.x / Linux :: How To Update Nginx

May 12, 2014

My current version of nginx in plesk 11.5.44 is 1.5.0 and i would like to update it to the latest stable version which is 1.6.0. However, i cannot seem to manage to do so. I tried with yum update nginx but i receive Package(s) nginx available, but not installed.

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Plesk 12.x / Linux :: No Any SSH Access After Update

Jul 3, 2014

After updating from Plesk 10 to Plesk 12 I have lost ssh access for all users (service is not running).

While I select ssh connection I still receive an error:

---------------------------
PuTTY Fatal Error
---------------------------
Server unexpectedly closed network connection
---------------------------
OK
---------------------------Click to expand...

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Plesk 11.x / Linux :: Panel Won't Update

Jul 25, 2014

I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages

Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.

ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.

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Plesk 12.x / Linux :: Cannot Login After Update From 11.x To 12.0.18

Jun 26, 2014

I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447

Code: [URL] .....

Now i cant login to my server: [URL] ....

How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.

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Plesk 12.x / Linux :: Update Php Version?

Jan 10, 2015

I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.

Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?

I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.

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Plesk 12.x / Linux :: Update Destroys DNS - Can't Log In Anymore

Feb 25, 2015

Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.

This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.

The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.

The domains were set up like many others that still work, as masters.

I can log in as root, so if i could just let me log in by ip again.

Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64

>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1

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Plesk 12.x / Linux :: FTP Don't Answer After Auto-update

Feb 4, 2015

After each Plesk auto-update FTP server don't answer anymore.

We have to restart it with this commande line : /etc/init.d/xinetd restart

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Plesk 12.x / Linux :: Internal Statistics Don't Update

Jun 29, 2015

we have a problem with internal statistics in one of our servers with plesk, statistics don't update, trying command line at server with "/usr/local/psa/ admin/sbin/statistics --calculate-one --domain-name=domain.tld" we have this result:

[2015-06-29 11:17:23] ERR [util_exec] proc_close() failed

WARNING during statistics_collector execution: : statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.

[2015-06-29 11:17:29] ERR [statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.] ERROR during statistics_collector execution:

We can update some domains from command line, but others fail and cron dont update any, maybe if one fail the cron command stop working?

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Plesk 12.x / Linux :: ERROR IP Nginx After UPDATE

Mar 18, 2015

how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:

[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#

This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?

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Plesk 12.x / Linux :: Autoinstaller - Failed To Update

Dec 5, 2014

When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...

[code].....

Not all packages were installed.Please resolve this issue and try installing the packages again.

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Plesk 12.x / Linux :: Duplicate Emails After Update To 12.0.18

Jul 17, 2014

After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!

Running plesk 12.0.18 on a CentOS 6.4 Cloud Server

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Panel MU Update Notifications

Nov 5, 2014

On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).

Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?

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Plesk Automation :: PPA - Linux Web Servers - Yum Update

Feb 18, 2014

our our test setup. once we install a service node ie apache server, if i ssh to the server and type yum update i get the following:

Code:
[root@ppa-mysql1 ~]# yum update -y
Loaded plugins: dellsysid, fastestmirror, security
Loading mirror speeds from cached hostfile
* base: mirror.synergyworks.co.uk
* extras: mirror.sov.uk.goscomb.net
* updates: mirrors.coreix.net
Setting up Update Process

[code]....

this is the same on all PPA linux servers both web & mysql nodes.

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Plesk 11.x / Linux :: Error Logging In After Update

Nov 25, 2014

We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:

Error: Call to a member function getName() on a non-object (MainMenu.php:48).

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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